I recently moved from San Antonio to Austin 2 weeks ago and have been trying to find a new laundry…read moreplace since then. Every different place I've tried seemed to be tap to pay unlike San Antonio which is great buttt the other business I've tried, either the tap the pay didn't work or they charged over $7 to wash. So I've been trying to find somewhere where the tap to pay work and where it's not super expensive. I decided to try this out as they have tap to pay which worked and they have the laundry card for purchase option as well as quarters. I used the 2.25 wager with my Apple Cash and it charged me $15 for the washer. I was like ahmmmm what?? So I went to the attendant to get a number to make a complaint and she pointed out it's a pre authorization charge. I decided to just buy a laundry card from the machine and load money onto the card because who wants to have a $15 charge on their card for every machine. I used 2 washers but used the load ale card on the second one because I didn't want another $15 Hold, you then still have the dryers which again they'll charge another $15. Just seems excessive. Because it's not like it's going to be one charge of $15 because how will each machine or your card know you've already have a pre authorization on it With the loadable card theirs no hold. But when you do purchase one they take couple dollars for a fee. Loaded 10 and it had only $8 and some change once I used. Smallest washer price: 2.25 (didn't look at the other washers for the prices) Dryers: 2:25 $15 hold if you tap to pay or use your card Loadable card available for purchase ( best option) Included some photos

mold always in the detergent dispensers. i was there about a week ago and the bleach section was…read morefull to the top w bleach, almost started a wash with my clothes in that washer and would've ruined all my clothes if i didn't notice it. i let the guy working know and told him to run a load to drain the bleach or put an out of order sign up at least so no one uses it and ruins their clothes. the man completely ignored me and told me to just use another washer. once my clothes were done i went back in to put them to dry and saw an hour older lady putting a load in that washer. the worker still hadn't ran a cycle on that washer or even bothered to put a sign up on the washer saying not to use it. i had to warn the lady myself before she ruined all of her clothes w that wash. i asked the man again after putting my clothes to dry if he can put a sign atleast bc another lady almost used that washer full of bleach and he didn't even say a word to me just looked at me and looked away. went in after my dry was done and still no sign and the bleach dispenser still full to the brim.

This place a joy to wash my clothes in because there were great customer service from…read more The people who work there and there washers all worked and dryers were all hot to dry clothes properly

i don't recommend this place to anyone at all. it is now run by a shyster. and the lady who works…read morein the morning, Linda, steals money from the laundry. she has her own side business going on. she offered to finish out my laundry (i was in a hurry) for cash. at first i said ok. when i went to the counter to get my ticket, she wanted me to pay her by CashApp. I didn't want to do that and she got upset. she wasn't going to put my order in the computer at all! something fishy with this lady. i suspect that she's been pulling the wool over the owner's eyes all this time and doing things behind his back. of course the owner is probably turning a blind eye. he's just as crooked as she is i think. upon closer look at the washers, they are very nast and disgusting. there is mold and green slime around the rubber seal. i can't believe that i washed my clothes in such filth!! i will never return to such a nasty place. run and spend your money elsewhere!!!!!!!!!!!!!!!!!!1

Same day service! Affordable prices and outstanding customer service from their "Scrubbers", the…read morestaff who pick up, wash, dry and fold your clothes. Great for single seniors with limited transportation options.

this company is a scam I used it 3 times the first time the clothes came back as if it hadn't been…read morewashed no smell at all and FYI I provided my detergent and softener the second time was better it didn't smell much but some of the items had a little smell mind you both times no more than 34 pounds the third time was a scam the person didn't fold my items came back as if they weren't dried properly and on top of that tried to scam me for 50pds the same exactly laundry items as the one prior yet this time it was 50pds that was wild I canceled my subscription bc this co.pany doesn't seek to resolve the issue they have horrible agents that argue with the customers even me showing my actual items.

A glitch with our home dryer required a visit to this laundry. I was impressed: clean facility,…read moremachines that work well, and nice staff.

Parking is impossible spaces are all filled by people going to the thift stores around the corner -…read morethe washing machines are very expensive and the place is cramped inside - staff can be difficult - they do big business with towels from theaters and use have the dryers - side business hustle storing suitcases for the day from visiting hipsters to Austin - homeless traffic at times - in the summer they turn off the air conditioner inside - be prepared for the worst

Super friendly staff and extremely accommodating with same day pick ups. My laundry turned out…read moreamazing and was incredibly stress free with their help.

Clean. I went on a Saturday morning and there were plenty of open machines. I have not had to use a…read morelaundromat in years. Technology has advanced since the days of needing quarters. It took me a minute to get the hang of it and understand the cost. Nice to have an app to easily pay for washers and dryers.

relaxing place to do your clothes, blankets and anything that needs washing. Very clean and…read morespacious, lots of machines, all sizes. A pleasant attendant is there to help you and also there is a deop off service. Best Landramat Ive been to in years!

1. The welcome package does not include hangers, therefore I sent my own hangers because the dry…read morecleaning bag required use of hangers. They did not return my expensive wood hangers and refuse to reimburse to purchase new hangers. 2. Difficult to get in contact with customer service promptly. 3. Incorrectly charged me for dry cleaning. 4. One shirt arrived with a mark it didn't leave my house with.

We were traveling through Austin and needed laundry done. We've never used a laundromat before and…read morewent to this laundromat because Yelp reviews and we were very pleased. Top level service and comfortable, friendly atmosphere.

I've used them several times over the past few weeks, and the service has consistently been fast,…read morereliable, and convenient. Their same-day wash-and-fold service is a huge plus, and they even managed to get the lingering sulfur smell out of my clothes after I'd been struggling with it through several washes. Adel is also extremely personable and makes the whole experience feel welcoming. Highly recommend.

This place is a gem! & GLORIA!!! Thank you so much for being such a bubbly, happy, woman. Very…read morehelpful. I'd never been to a laundry place before & was confused by everything. I had 4, 4 load washing machines ready when I walked in and by the time they were done I had 4 dryers ready! I spent $50 and used 5 huge washers and 5 dryers total. So much clothes.... 2 hours of folding. Smells very good inside, they open doors and spray air freshener when people bring in stinky stuff. The floors were swept every 20 mins by another staff member. Trash cans available at the ends of every row Will be coming back & no need to search for any other place. Even when my washing machine is repaired I still want to come here anyways! They offer load & leave services and much more! I'm so shocked by how great my experience was and I'm disappointed this place doesn't have better reviews. The 1 star reviews I've read must be old or different employees because I disagree with them all.

Came in to do a load of laundry. Lots of washers and dryers. The person working was very sweet and…read morehelpful! The washers take coins or you can pay with cash or card up front. $3.50 for the top loader, $4.75 for double front loader, and $5.75 for triple front loader. Overall, very clean and efficient.

Great laundromat friendly helpful staff pretty straightforward the owners invested in quality…read moremachines that aren't always busted so you should only need to ask them for change or soap unless your dropping off your laundry for them to wash but they are very busy with that especially early in the week not overpriced like all the ones more inner city and the east side where you gotta worry about getting stabbed, robbed, or your car broken into VERY CLEAN place new machines and staff that's cool and welcoming in this rapidly growing city places like this are pretty rare definitely an old Austin vibe

Very unhelpful. Staff unwilling to even evaluate a request. Unless you need emergency regular…read morelaundry I would steer clear.