I came to this place last Saturday 10.30.21 about 8:50pm. As I entered the place, a security guard told me the store was about to close. The door was still open so I proceeded to walk in and get my ink. The store closed while I was making my purchase and they locked the gate. This meant they had to open the gate and let each customer out one at a time. When I was done, the cashier asked the security to let me out. The security said, and I quote.... "I aint letting her out because if I do, I'm going to beat her ass!" I asked to speak to the manager, who couldn't care any less. He told me the security worked for Allied Universal, her name was Jane, and the store number was 1125. Basically letting me know he doesn't care that I was threatened because Staples isnt her employer. It's extremely frustrating to know this is how Staples shows their appreciation for their customers! Sad! read more

Thanks Devon for all of your help in the print center! I really appreciate it. I got in & out in a sufficient time printing all of my paper.

I needed to print something, but I forgot my phone. I explained this to the rep at the printing counter and I asked if I could use the phone. I was thinking to use their business phone, but he actually let me use his phone. He went out of his way to help me out. I made sure to tell the manager about Devon and that he provided me with great customer service. I really appreciate him and how he was willing to help me. Thank you, Devon. read more

I ordered a banner online. It confirmed to be ready by 830pm. I paid extra for express and CA delivery. I called and stayed on hold for 30 minutes. The staples answering machine says they close at 8pm. Hence, I rushed over and walked in to get my banner. I stood in line for 15 minutes. I finally got to the front at 750pm and the guy says it won't be ready until 830pm. I then say that the machine says they close at 8pm. He said it's nothing he can do. I then told the manager and he blew me off and said that Google says they close at 9pm. I told him that I thought the same until his machine said otherwise so they should update the answering machine. He went back and forth with me and then just got silent. I am so disappointed in the customer service. read more

Horrible customer service. The individuals working in the copy and print department, need to be replaced with better people. Who are grateful to work and make money. They are absolutely no help. Lazy. Rude. I was looked over twice two people that came in after me were help. I wasn't even acknowledged. Won't be coming here again. read more

Great customer service by the manager who installed ink cartridges in the new HP Office Jet 8028

So I go in to order business cards that I've already designed online. I can't figure out how to make them double sided so I decide to go in to see if I can order them there. They have a long line but there is one line for the people who want to order from the service desk and people that want to make copies. What since does that make. So I would have to stand at the back of the line and wait for folks to finish copying their documents just to get to the service desk. Staples you need to do better. This is horrible service for one of your busiest locations read more

Very bad service can't even perform there printing services. Next time please do your job first and then charge ! Don't charge first and can't even do the service and on top of that not even do a refund!! read more

Staples is Staples is Staples. This one has easy in and out parking, and was relatively clean. I found what I needed, I paid, and I got the heck out of there! read more

Negative 7 stars for me after I hopefully receive my party tomorrow I will never work with staple again and I Hope staple takes things like this seriously. That bashing people emotions while they are grieving read more

Staples - BAD EMPLOYEES - Printing Services Near Me - Inglewood, California

Unprofessional and rude. If you still choose to shop at this location after reading this review and you're unsatisfied that's on you. Two years ago it was the same thing. Employees at this store are not knowledgeable and seem very bothered when you asked for help. Two years ago I reached out to corporate who in return reached out to the store manager who contacted me. This last incident happened two weeks ago. I reached out to customer relations and to this day no one has bothered to reach out. I bought a document scanner and before leaving the store I asked one of the sales associates (Jose) if they sold a longer cable then the one that was included in the box. He seemed very confused like he didn't know what I was talking about or asking. He said he wasn't sure that he would go to the front and ask if they sold the cable even though we were standing in the Cable aisle. A few minutes later he returned and in a very unprofessional and rude manner told me that if I wanted to I could go to the front and wait over there or I could stay there until someone else would come and help me because he was not sure about it. I immediately told him that there was no reason for him to talk to me in that way and I requested to speak to his manager. I said just because you don't know how to do your job you don't have to be a jerk about it. A few minutes later his manager (David) came to the aisle and said "What's up? You asked for me?" I was somewhat confused at his approach and lack of professionalism, I asked are you the manager since he never introduce himself. Again in a rude manner he replied "yeah what's up" I begin trying to explain to him what had just happened when he interrupted me by saying "is that the way you were talking to him?" I said excuse me what do you mean by that? He said it seems like you're irritated. I said to him are you going to let me explain to you what happen or are you going to keep interrupting me ? Seeing that (David) was nothing like a manager and he didn't care one bit. I asked for his business card and left the store. Bottom line is. If you must buy at Staples. Go to a different location. The problem at this particular location is that the local management and the corporation doesn't seem to care for the inter-city community made up of blacks and latinos (I am a Latino myself) because if this was to happen at a different store with white customers the issue would've been resolved immediately or better yet most likely there wouldn't have been an issue to begin with. I'm not playing the race card I'm only stating facts. I live in this city and this is an observation and a conclusion that I've made. The store manager and employees know that the local community doesn't care enough to make an issue out of disrespectful, unprofessional and unknowledgeable employees and neither does the corporation. Have some self-respect take your money elsewhere and show them that you do matter. I'm sure Staples will say that my opinion is not representative of their mission statement for their Core values. If that's how they really felt they would address the issues at this location and give us the same respect that they give upscale areas and not put out a generic statement through their social media team. read more

This is my local staples so it's easiest to get to. I'm a small business owner so I use the printing services a lot. It seems that something is constantly down; whether the printer or the computer they have. I've never had a "bad" experience, which is great. Unless I'm doing self printing, it just takes much patience because the printing services receive the highest traffic in the store. It's often a wait if they only have one employee working. I will say however, that 8 times out of 10, the staff are fairly helpful and typically apologize for the weight. I've waited as long as 45 minutes to get a job completed. If they had bad customer service , my rating would be much lower. read more

Gave me a partial refund for an item and then manager (who didn't end up helping me) made sure to go out of his way to assist a white guy before even acknowledging me after 10 minutes of waiting. Great service guys, way to make me feel like I want to come back to this place. read more

I go in for 3 copies and while waiting in line I hear customers saying "they hate coming here" because it takes awhile to make copies. I'm looking at 4 machines to use and people doing business type/volume of copying with a couple more ahead of me with laptops open. I explain to the girl behind the counter that I only need 2 copies and was trying to get to a passport application appointment. She tells me sorry she's busy and it'd be 1 1/2 min wait. Really? Maybe they shouldn't allow businesses to take over the only self service machines available to everyone else. I just left and went to the UPS store down the road. In and out under 5 minutes. read more

I am giving this place three stars only because their bathrooms were out of order. I had to ask Mikaela , who was extremely helpful and sweet to assist me with what I needed. I had to step out and walk to Target to use the ladies room, then walked back to pay for and get my stuff. Thank you Mikaela :) read more

I needed to print and copy some items and wanted to leave a review regarding Christan (or Christian?) and another worker on 6/3/19, she was an African American woman with long loose wave hair. They were both very busy handling the line and customers who needed assistance yet they did everything with patience. They have good customer service skills. They both worked as a team taking care of customers. I wanted to applaud them for their help and patience with me as well! I guess I'm 'that person' by putting four stars due to the wait time, but they were 5 stars for sure. I was in a bit of a hurry but seeing them work gave me patience. It aint easy working in customer service. read more

Thank you to the young lady Monae. Very kind respectful and helped me look for my son birthday gift. My first time at Staples but I will definitely be back again because of you. We need more folks like you in this world. Thanks again Monae read more

I came to print my last min holiday cards but initially the prints came out wrong. Luckily, not all hero wear capes, and the gentleman Miguel at the printing station was able to save the day. He assisted me with getting my prints corrected and was also very patient with delegating the steps to print (as I'm not tech savvy). I appreciate the excellent customer service provided and look forward to coming back again to the Inglewood location. read more

Hi there! I am writing this review to the Management Team and the Corporate office of store 1125. 3451 West Century Blvd. Ste A. I would like to give 10 stars if I could to your employees Claudia Ramos and I believe his name is Eric or Justin (He worked the same shift with her in the printing dept. on the evening of 5/10/18 appox. 6pm.) These two have to be among the best Customer Service Reps in the business! Not only did they assist me in what I was trying to accomplish, but the personalities and willingness to do so was unbelievable. Not only to myself, but to every customer that entered the printing area. Your company is so lucky to have these too on the team. I should know. I have been in the CS business for over 16 yrs and they rank right up there next to me. KUDOS to you both! So many don't care about pleasing customers. It's only about the pay check. Extremely pleased, Rita from Hawthorne! read more

This place doesn't follow Covid 19 rules. There are employees without masks and a security guard that always approaches you for no reason. Don't go here. No curbside pick up available. read more

I had to print last minute tickets last night (8/9/17). I didn't get the names of the guy and woman who helped me, but they were SO patient and SO kind...waited patiently for me to recover a password. THANK YOU GUYS. i had a great time at the gaga concert all thanks to you! read more

I went to Staples in need of assistance with constructing my business cards. Thank God for the amazing customer service from Eli. He gave me great advice on color and look of the card. He is a great asset to your company. read more

How is your business model gonna be "the easy button" if you actually make everything hard? I emailed two pages I needed printed in a hurry. 12 cents a printout. 24 cents total. When I tried to hand the manager a quarter, she wouldn't accept it. I have to load a cash card with a dollar, or use my debit/bank/credit card for 24 cents. The manager looked me in the face and told me that she couldn't just TAKE A QUARTER from me. Is this what our world is turning into? I just looked at her and walked out. I can't. The box below on Yelp asks if the business accepts credit cards. Perhaps they should ask if the business accepts cash. read more

Terrible service! I've been in here 1hr and have not printed out my papers! Not to mention they charge .30 a minute, while their machine takes 10 minutes to load! This place is a joke and the workers are like zombies that would be anywhere other than here. Will never return, they've have received 2 stars for a reason read more

I experience, excellent customer service, from Javier, who working on the UPS packaging and in the copy center. He assisted me will all my packaging and copying needs. Thank Javier for helping me return my book via UPS. :) read more

Love this store. The employees are helpful, professional, and pleasant. It is a pleasure to shop here. read more

Staples - Printing Services Near Me - Inglewood, California

I stopped into this location today, right after 5pm. It was busy and customers were adamant about receiving their needs. With just two employees, you can imagine the attitudes of some customers. I witnessed the professionalism of Cairo and Gabriel, as they attended to our needs. Gabriel went above and beyond by physically assisting each customer at their prospective copy stations. Not once did these gentlemen loose their demeanor. I applaud manager David for running a smooth service at this location. Your staff is to be applauded! read more

I initially called and spoke to Elijah to inquire about creating business cards, next day went in he happened to be there, although the store was busy and I had to wait, it was well worth it! Elijah was AMAZING, KNOWLEDGEABLE, PATIENT and very ATTENTIVE! This young man knows his job and does it well. I went today and picked up my cards, which were perfect, was pleased to see Elijah again! This gentleman deserves an award, raise, payed day off for his superb customer service!! On my way out I spoke to the Manager on duty about his super employee. Thank you again .... Sincerely Kenesha Montgomery Joshua satisfied customer! read more

I just went to this place and was shocked but the level of customer service. Everyone made eye contact with me and said hello, the security guard was pleasant as well. They knew where everything was and even though I walked in a few minutes to closing I didn't feel rushed at all. I complimented David the salsa manager there for the clear understanding of how important the customer experience is and after talking to him I see why his staff is so good. They do something Amazon can't and that's make you feel valued when you're spending money with them...even if it's only a few dollars. Great staff! Great store! read more

I ordered an item online to be delivered to this particular store. When I ordered online it said 1-4 days delivery to store which would of been a Monday pickup. By Tuesday I was wondering why I hadn't received an email for pickup from Staples Inglewood. I then checked the email that said my item had shipped for the tracking information. According to the tracking from UPS the package had been delivered the day before which was Monday at 10am and signed for. I called Staples to ask them about the package and a young lady said she could not find it and put me on hold and NEVER came back on the line after 15 minutes. I then went over to the store and ask about the item and a man at the desk went back and got the package. I asked why they never emailed me on the day that it came. He said they usually do but for some reason they failed to do it that time. I think this store has the worst customer service on the planet. Next time I order site to store I will choose another Staples. It's a shame that after they get your money they do not care if you get the item. Looks like you lost another customer Staples Inglewood. read more

I took a job in to print two copies. I was told the printers only can prints PDFs. Then they tried to help me behind the desk. It took 10 minutes for their computer to reboot. If you are in the printing and office supply business have up to date equipment. I was frustrated and the staff at the slowness of the system read more

By far one of the worst staples ever. Printing and copies are the worst. Some workers are lost. Have no idea what they're doing. Took over 20 mins to get a refund on an order they didn't even have materials on. Wow... I hope they read this. Claudia such unprofessionalism and lack of communication skills. She seemed very lost and had no idea what she was doing. read more

I don't know how this store got 2 1/2 stars. With the exception of the security guard (who was super nice), the rest of the staff seemed to be clueless and rude. Especially the Nubian in the print center with too much hair and even more attitude. Apparently this store has introduced a 'Wait Here' queue for the copy center. In the past I have bypassed this area because I was there for the UPS services. So after patiently waiting for 20 min I go to the front to see if I have to stand in the line. Dude says no let me get someone to help you. We go back to the back, he asks the sales clerk to help and Wakanda Forever chimes in and says no you have to get in line. When I told her that I was told I didn't have to she said I don't know who told you that. Punchline, she admitted she saw me standing there. I asked why did she ignore me and not tell me to get in line and she responds I spoke to every one in the line. Uh didn't that prove my point. Since I don't buy office supplies. I'll skip Staples and go straight to UPS. If push comes to shove I'll go to Baldwin Hills. Bye Felicia. read more

This store is a joke I literally searched the location and was reminded by my phone that this place only had two stars lol I should have gone somewhere else!!! Anyway when you walk inside this circus what you will encounter is a bunch of seemingly miserable underpaid workers with attitudes and shockingly poor customer service skills. Very very unprofessional from management to the cashiers. I've noticed since COVID 19 came about it gives some people the sense that they're doing the world a favor just getting up going to work everyday and therefore can have whatever attitude they want when it comes to doing the job they signed up for. To wrap this all up, find someplace else to go because it's not worth the headache trying to shop here. read more

How do you keep someone on hold for 20 mins. I'm writing this review as I wait. I asked about a label maker tape and worker said they don't have it. I ask if he can check at a different location and refused cause, "he's at the register". Btw I'm still on hold tryinng to speak with a manager! What kind of customer service this?! read more

Today I went to Staples with my brother to use the printer and 1 out of 2 computers were down and the computer that worked was being used by another customer so Cristian who is a very nice employee there offered to help us print out or stuff and he made it so quick & smooth. My brother had a small Amazon package that had to be sent out so Cristian mentioned that he can take care of that as well so he taped the label that we printed and he sent it out, which was so helpful and he saved us a trip!!! Not all my experiences in this Staples location have been pleasant here but he surely made us want to continue coming back because of his amazing service! read more

Not happy. I'm walking out with my item I purchased from them that broke because of bad manufacturing. ..they will not exchange it without a receipt. I'm not asking for my money back or store credit. It's a small key chain lanyard...c'mon really. I purchased it on my debit card and they refused to look it up. I will not be considering them when I purchase bigger things before the year is up, tablet, computer..etc read more

I usually abhor coming to this location especially the printing department, but today I had the BEST customer service experience EVER!!! Thanks to Elijah in printing department. He is knowledgeable, patient, and professional! Thanks to him I may reconsider patronizing this location read more

Went in for supplies and it couldn't have gone any smoother without the help of an associate that maintains the shelves. Don't recall his name but was a tall curly hair gentleman that actually took the time to check the back for some supplies I really needed that sold out in the front shelves. Saved me alot of time. Totally recommend this store for supplies. Awesome service! read more

Went to staples with my gf to get a flash drive and head phones, as soon as we entered we where greeted by the security guard with a smile. Looked for flash drives as soon as I made eye contact with an employee we were immediately helped. The employee was a young lady with red hair very helpful and even lead us to the sales for flashdrives. The cashier who was I think manager Latino with tattoos was very friendly and had a good vibe. Definitely coming back... read more