Amazing customer services! The owner was incredibly kind and…read moreefficient. I would recommend this place for any shipments with the major carriers such as UPS, FedEx, DHL and USPS as well.

So because you can't delete these reviews. I have reported this business to the BBB. They've been…read moredeleting reviews on Google. First I've lived in this area for 15yrs. I didn't have any issues at first. I usually deal with the man. Only dealt with the Woman a few times. She was pretty pleasant. The guy, not so much. He creates issues with me for no reason. Maybe he's had bad experiences with other people. One day I came for a package. He shoed me away and said, "Go check your mailbox first, why you ask me that." I said, Sir I don't have a mailbox here. I have FedEx drop off's. I noticed the more I frequent this location throughout the years it's gotten worse. I have never had a problem in 15 yrs with any shop owners in this area. I don't even go there often only recently because I have thieving new neighbors. This shop owner gives me attitude Everytime I go to pick up or drop off packages. I tried to give him the benefit of the doubt. He's older maybe had a bad day. But at some point it's out right disrespectful so the disrespect must be addressed. He acts like he doesn't want me to touch his products or collect mine. He's returned my packages after telling me to come back later. I come back and then he say's ,"Oh I didn't know I sent it back." He told me after 7days he returns them. So why would you return it when I came for it before 7 days???I feel it was always there. I feel he deliberately sent them back. He's told me my packages weren't there. When I inquire about packages on his table against the wall. He gets an attitude when my package is actually in that pile. I still say, "Thank you so much!!!" He even sent me home to get mail w/ my 8yr old daughter's name and address because her Aunt sent a Christmas gift from MS. He told me my ID and address didn't matter, because it was in her name. I never heard of that for a minor. I said ok, I found the mail. He was mad I found it. He's told me when I come in to have my email open so he can check that he has my package. The first time I didn't know this. So I'm always ready whenever I come in. I'm polite and I speak. He just stares at me as if I have no business in his place. Like I'm not even speaking English and I'm well versed. Then he'll say, "what??" So I repeat myself. He still has an attitude. Even when I drop off packages. You're supposed to give a receipt. As proof of drop off. He told me he doesn't have to. He let me take a picture of his tablet as a receipt. The next time he got an attitude and said no. I'll get an email as a receipt. That's not going to work if my package is lost. I need a receipt or some proof that it was actually dropped off for insurance to cover a lost l, damaged item. He told me to "take a picture of my package on the counter." That doesn't prove my package was dropped off or shipped for insurance. Anyone can have a picture on a counter. He's even told me my package wasn't there and checked his paper list. I said, "excuse me Sir, I saw my name. He threw the paper down and said, "You find it!" I wanted to go off but I said I need my stuff. I'm not going to keep putting up with this behavior. I hate to say it's racism, but maybe he just doesn't like me. Some people are like that no matter how polite you are. I went last week to drop off a package and he refused. I have a feeling he doesn't want to service me and that's fine, that's his business he has that right. I also have a right to let people know how he has treated me and it has gotten worse. I highly believe in treating people fair and how you want to be treated. Therefore I will continue to report this business. Treat people better. I'm not trying to be liked. I've worked in customer service for Loomis Armored, Parking Violation, Casino's and the City of Hollywood. So, I know how it is to deal with the public. I've seen the worst. That's why I be sure to always treat people kind. I feel because he's there probably for the heavy Asian community of USC he doesn't care about anyone outside of that. If not then surely it must be racism because I am Afro Latino.

Excellent service. Friendly and helpful. Tyler and Jonathan are super great guys! Use their…read moreservices all the time!

Really convenient little shop with super friendly and helpful customer service. They handle…read moreshipments via FedEx and USPS Ground, which makes it easy to get things out quickly. Just keep in mind this is an affiliated location, not a full FedEx store, so if you're looking for special FedEx rates or full services, you'll need to go to a main FedEx location. For everyday shipping needs though, this spot is quick, easy, and reliable. Parking could be tricky, but there is a big strip mall just behind the corner

I've been a customer since 2013 after my previous mailbox went out of business…read more Pros: -Pricing is excellent compared to competitors -24 hr key card access (one time $25 fee per card) -If your package is too big for your mailbox, they will place it in a bigger locker and leave the locker key in your mailbox. How cool is that? I haven't seen other mailbox rental places with this feature. The lockers are fairly big (maybe 24x24x24). They won't fit car tires, but they seem to fit most of my amazon packages. -All in one shipping services (though i haven't used this service). Cons: -Parking during business hours is a bit tough if you try to park right out front. No fault of them. There's overflow parking to the side and in front of Ralphs (30ft away, same plaza). The cigar and nail salons adjacent to them seems to attract a lot of traffic (cars). I believe Joe is the owner. He's actually a nice guy, though he looks serious most of the time; that's just his normal stance. Show respect, get respect. There are a few other staff members all whom i've found pleasant and super helpful. Regarding the negative reviews: Part of me wants to say that a lot of people leaving negative reviews may just be nit picky or people who are angry all the time or feel entitled to everything or want all the rules bent. You probably have friends like that. Most private mailbox businesses do charge $5-10 to dropoff packages if you didn't purchase it from them. Kind of makes sense to me since they are securely holding your package until it's picked up. If you don't want to pay fees, you should considering dropping off your prepaid packages directly with the carriers or the fedex kinkos or request carrier pick up. Of course if you buy the shipping service from them there's no extra charge. I've never had any issue whatsoever with any of their services and never had an issue with a package not being delivered (Amazon Prime in particular). If you want competitive pricing, 24 hr access with big lockers, this is a great place to rent.

No line and easy to drop off USPS and UPS packages. Parking was nonexistent out front.read more

We use this postal service for so many things! I have my packages shipped here, I ship packages…read morefrom here, and I sometimes need copies made. They're reasonably priced, friendly, organized, and professional. I highly recommend especially for small businesses.

I've been using this office for mailbox rental and notary services for several months, and I…read morecouldn't be happier with the experience. The staff is always friendly, professional, and efficient.

The owner was kind and the process of renting a mailbox was fast and efficient. Highly recommended.read more

I needed something shipped ASAP to NY. I had no supplies and didn't know the process. Luckily,…read morethis place was local and open pretty late. The guy working here understood my needs and helped me carefully wrap the package, and ensured that it would be delivered on time. Super nice staff with friendly and knowledgeable service. Since I was there, I also decided to open a mailbox since it's not a "PO box." I explained to the staff that I have tons of packages delivered to my home and I'm always afraid someone might steal them. Definitely a one-stop shop!

Claudio and Jessica, the owners are such nice folks! My husband and I needed a mailbox and they…read morehelped us with all our questions and ease our minds knowing our mail and packages will be delivered safely. In fact the entire staff here are very nice and always greet us with a smile! They will package and mail your things for you so you don't have to! They sell postage stamps, take passport photos and are a notary! I enjoy stopping by here, just to say Hello! Claudio and Jessica remember our names which is so nice! Thank you for being here in Santa Monica!

What a great experience. Super friendly service, prompt, good range of options (I was sending a…read morepackage internationally) and what a joy to interact with the people there. So nice. Don't think I'll ever go to the post office again after this.

Excellent and reliable and friendly! What else do you need from your local mailbox service? How…read moreabout fingerprinting and notary? They have you covered! Prices always competitive and they have everything you need. And they're friendly!

Culver mailbox is one of the only places I can honestly say still prioritizes customer service. The…read morestaff there are always helpful and everything I've ever sent from there gets where it's supposed to go. Gina the manager, she's amazing, she helped my husband and I package up all of my mother-in-law's art so that it would be protected in a move across country. She even came in on a Sundayso that it could all be done well. This is the best place to go if you need something shipped.

I used to live over here so I would go to this UPS all the time and I had a mailbox things have…read morechanged. Some of the people have gone on the glory but the owner son really nice Randall always so pleasant always has a huge smile prettiest teeth ever they're very nice.

I had an appointment scheduled today at 9:00 a.m. for my fingerprints. When I arrived, Imelda…read morerefused to assist me, stating that no one was available to take my fingerprints. I explained that I had a full schedule of back-to-back meetings and had already canceled my doctor's appointment so I could return later if necessary. Despite explaining my situation, she refused to accommodate me. I returned at 11:00 a.m. and ended up waiting approximately two hours before my fingerprints were finally taken. While I was waiting, I asked Imelda if the person who takes fingerprints had arrived. She replied, "That's me," and explained that she hadn't been able to take me earlier because she needed to help other clients. I understand that other customers also need assistance, but I was a customer with a scheduled appointment. If appointments cannot be honored, then they should not be offered. I rearranged my work schedule and canceled a medical appointment based on the expectation that my scheduled appointment would be respected. This experience was extremely frustrating and disappointing. I hope this feedback is taken seriously so that other customers do not have a similar experience in the future.

The best UPS in town ! Always quick and easy friendly knowledgeable to the point. They run this…read morestore like a wonderful place.

Ok this store is for packaging Mid march is no holiday…read moreWhy were 20 people stuck in a slow moving line at 3 pm Just bad service