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The UPS Store

4.4 (104 reviews)
Closed • 9:00 am - 7:00 pm
Updated 1 month ago

Services - The UPS Store

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Reviews With Photos

Inside the MidCity shopping center across from Ralph's & next door to a cleaners & Living Spaces.
Trina M.

12/31/25. Very friendly service from the male employees. I didn't see any female employees. These men handle everything all the patron has to do is let them know what/which service is being requested. Good quality teamwork.

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3 months ago

The best UPS in town ! Always quick and easy friendly knowledgeable to the point. They run this store like a wonderful place.

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Local

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7 months ago

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Local

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4 months ago

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2 months ago

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Photo of Big L.
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5 months ago

The most friendly and amazing team from all the UPS stores I have been!! Five stars service for sure

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Local

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Photo of Trina M.
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10 months ago

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Local

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3 months ago

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Local

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9 months ago

I've been in here for 2 weeks in a row and have to say...the guys in here are so super nice and pleasant!! They just are the nicest dudes!

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Local

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3 years ago

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Local

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2 years ago

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1 year ago

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4 months ago

I recently shipped items to my siblings and myself across different states, and the packaging and service delivery were top-notch as always.

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10 months ago

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Photo of Too M.
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11 months ago

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7 months ago

Excellent service, was helped by Alejandro for a notary service. Professional and very helpful.

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Photo of Daryl R.
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9 months ago

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1 year ago

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2 years ago

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Photo of Tranee N.
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1 year ago

I had no idea UPS also offered notary services. Awesome service and reliable for a good price

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Local

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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3 years ago

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4 years ago

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1 year ago

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5 years ago

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1 year ago

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5 years ago

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3 years ago

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3 years ago

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4 years ago

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4 years ago

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6 years ago

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4 years ago

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3 years ago

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6 years ago

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2 years ago

They literally make life EASY! Always fantastic service , extremely professional , kind and efficient!

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2 years ago

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3 years ago

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Page 1 of 3

Ask the Community - The UPS Store

Review Highlights - The UPS Store

“I would and do drive out of my way to ship all of my packages with Tyler at this UPS.”

Mentioned in 6 reviews

Read more highlights

Village Mailbox - This is what he wants me to use as proof of delivery. A picture of my package on the counter.

Village Mailbox

(17 reviews)

University Park

Amazing customer services! The owner was incredibly kind and…read moreefficient. I would recommend this place for any shipments with the major carriers such as UPS, FedEx, DHL and USPS as well.

So because you can't delete these reviews. I have reported this business to the BBB. They've been…read moredeleting reviews on Google. First I've lived in this area for 15yrs. I didn't have any issues at first. I usually deal with the man. Only dealt with the Woman a few times. She was pretty pleasant. The guy, not so much. He creates issues with me for no reason. Maybe he's had bad experiences with other people. One day I came for a package. He shoed me away and said, "Go check your mailbox first, why you ask me that." I said, Sir I don't have a mailbox here. I have FedEx drop off's. I noticed the more I frequent this location throughout the years it's gotten worse. I have never had a problem in 15 yrs with any shop owners in this area. I don't even go there often only recently because I have thieving new neighbors. This shop owner gives me attitude Everytime I go to pick up or drop off packages. I tried to give him the benefit of the doubt. He's older maybe had a bad day. But at some point it's out right disrespectful so the disrespect must be addressed. He acts like he doesn't want me to touch his products or collect mine. He's returned my packages after telling me to come back later. I come back and then he say's ,"Oh I didn't know I sent it back." He told me after 7days he returns them. So why would you return it when I came for it before 7 days???I feel it was always there. I feel he deliberately sent them back. He's told me my packages weren't there. When I inquire about packages on his table against the wall. He gets an attitude when my package is actually in that pile. I still say, "Thank you so much!!!" He even sent me home to get mail w/ my 8yr old daughter's name and address because her Aunt sent a Christmas gift from MS. He told me my ID and address didn't matter, because it was in her name. I never heard of that for a minor. I said ok, I found the mail. He was mad I found it. He's told me when I come in to have my email open so he can check that he has my package. The first time I didn't know this. So I'm always ready whenever I come in. I'm polite and I speak. He just stares at me as if I have no business in his place. Like I'm not even speaking English and I'm well versed. Then he'll say, "what??" So I repeat myself. He still has an attitude. Even when I drop off packages. You're supposed to give a receipt. As proof of drop off. He told me he doesn't have to. He let me take a picture of his tablet as a receipt. The next time he got an attitude and said no. I'll get an email as a receipt. That's not going to work if my package is lost. I need a receipt or some proof that it was actually dropped off for insurance to cover a lost l, damaged item. He told me to "take a picture of my package on the counter." That doesn't prove my package was dropped off or shipped for insurance. Anyone can have a picture on a counter. He's even told me my package wasn't there and checked his paper list. I said, "excuse me Sir, I saw my name. He threw the paper down and said, "You find it!" I wanted to go off but I said I need my stuff. I'm not going to keep putting up with this behavior. I hate to say it's racism, but maybe he just doesn't like me. Some people are like that no matter how polite you are. I went last week to drop off a package and he refused. I have a feeling he doesn't want to service me and that's fine, that's his business he has that right. I also have a right to let people know how he has treated me and it has gotten worse. I highly believe in treating people fair and how you want to be treated. Therefore I will continue to report this business. Treat people better. I'm not trying to be liked. I've worked in customer service for Loomis Armored, Parking Violation, Casino's and the City of Hollywood. So, I know how it is to deal with the public. I've seen the worst. That's why I be sure to always treat people kind. I feel because he's there probably for the heavy Asian community of USC he doesn't care about anyone outside of that. If not then surely it must be racism because I am Afro Latino.

The UPS Store - copyshops - Updated October 2026

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