I had my s25 Ultra brought in for a battery replacement, and was placed in a nearly 2 month limbo…read moreof them pushing dates, giving excuses, and giving a nasty attitude when questioned about this. Funny enough, I saw another review have a very similar experience with this store. When it was brought in, they asked all of the standard questions, and then when they told me how much they would charge, they seemed pretty insistent on finding 1 tiny thing wrong with it that a man repeatedly wiped down my phone and held it about an inch from his face inspecting it so that they could charge me. When my mother went to get my phone (I was working, if you're curious) so that I could send it in to Samsung to get it repaired, upon hearing which phone was being requisitioned most of the staff hid away in the back of the store. They then asked if it had been sent in with cracked back glass (which I had brought in with 0 damages). When I got my phone back, it had tiny scratches on the glass and a scratch on the metal on the left side. Absolutely under any circumstance avoid this store.

This one is from the, it was way harder than it's needs to be file…read more We had a Google phone when at barely two months old, the screen partially stopped working. Google's recommendation was to take it to the nearest store from this chain and that they could assess it, do the work and even take care of any warranty issues. Visit 1: I take the phone to the store and technician #1 assesses the device and agrees that the screen is partially shot and no, it doesn't look like there is tons of wear and tear so it should be an easy open and shut case of everything being under warranty. He then tells me that they do not have any screens in stock and that it would be approximately five days until the work can be done. He said I should get a robo email with a date and time to pick it up. Visit 2: I did get the email and I showed up at the date and time. No dice. The screen still isn't in stock yet and technician #2 plays 50 questions with me regarding if I contacted Google, am I ok if need to pay out of pocket, there is tiny nick on the top which could invalidate the warranty, etc. BS aside, it's going to be another four more days. Call 1: Per technician #2, I call the store the day it's supposed to be ready to find out that while they did get the screen in, no, they hadn't started the work yet. Thankfully I called versus just showing up when they told me to show up since they forgot to even start the job. Visit 3: The phone is finally done after they had it for twice as long as initially told to me. Yes, it was all under warranty and my out of pocket was $0 but damn, the process is slow and disorganized to take care of what technician #1 made sound like a piece of cake job. In the future, a big maybe on coming back here because at least so far, the work was done right but if I need it done right away, I'll find another option.

Horrible service. Went in to have my iPhone display repaired due to a small crack, whatever he used…read moreis not recognized by my phone and I can therefore no longer install IOS updates because I get the message " display repair not recognized". I tried to get it resolved but the owner totally dismissed me.

Allison was fantastic, talked to me when I called, ordered the replacement screen and scheduled the…read morevisit at my convenience. Turned my tragedy of a cracked screen into a great experience. Would recommend her to everyone!

I took my computer to Savemore and everything went perfect…read more The service communication is the best I've ever had. The aftercare warranty is also amazing. Please keep in mind this is a private business owned by one man. He is very kind and flexible. I received an over the phone diagnosis prior to entering his shop, albeit it was pretty simple (I needed a windows reinstall) He promised three day turnaround and it was true. He promised update calls and it was true. The value of the service was better than any corporation and the discounts he applies are very appreciative. If my computer becomes compromised or damaged I will always return to him.

I spoke with Jim a week ago regarding my PC suffering from the Blue Screen of Death which is a…read moreWindows issue. He spent 15 minutes discussing possible causes, pricing and options - which was a pleasant surprise. Most places will simply tell you that they can fix any problem you have and just bring your PC to them. So after more research I was able to recover data from my PC much to my relief, even though it still doesn't boot up properly. I spoke with Jim again today and explained what I'd done. He advised me that my options were to either buy a new PC or spend $175 to reinstall Windows. Considering my PC is 9 years old, I'll opt to buy a new one. And the best part of the whole experience was that Jim actually gave me some advice on what to look for in a new PC. Even though I never had Jim fix my PC, I'm really glad that I spoke with him. He's a class act and I appreciate him taking time to help me even though he wasn't getting paid. Needless to say if I ever have PC issues in the future I'll call Jim.

Excellent service! My iPhone froze during a sync with an older computer and I couldn't get it back…read more tried everything I could find. Double Click took it and within 20min my phone was fixed. So, Tim if you read this thanks again!!

The was actually the second time I've been to double click. First was during covid, had a problem…read morewith my old laptop and they kept it running for another year. This time around I needed my iTunes music library transferred to my new laptop. I'd been trying to do it for two years, but had a hard time. They explained everything fairly clearly, and ended up grabbing the music from the old one (rather than a Zip drive it was on, but was likely damaged). It only took a couple hours and the price was quite fair. Highly recommend for any computer needs!

Saved my husband from having to purchase a new phone…read more Cleaning the ports solved a problem that has been a headache for months. Verizon was unable to help, and only recommended buying a new phone.

How do you recognize real professionals? From the fact that they know their own expertise and…read morewhether it is enough to tangle certain problems and they do not try to sell you unnecessary service/items. This is such a place and I highly appreciate their advice. I went here to ask for help with some problems related to my laptop and the person soon understood that the laptop would need further inspection and directed me to another place nearby which specifies on laptops (and we're also able to resolve the issues). Thank you for such professional care and advice!

****STAY AWAY****** this ****THEIF*** told me my ps4 has a…read morebad motherboard and they cant fix it and said to call sony. they will replace it . ... i called sony (the real techs). not this LOWLIFE THEIF!! from ***HAPPY FIX****sony says the diagnosis was totally wrong ..and sony got it running great in under 10 minutes!!! this joke couldn't get it running? sad... and this LOSER LOWLIFE *****THEIF***wont refund my 26 dollars .thats ok though hes struggling with his 5 customers a day hes desperate and it shows. ( dont care) what a pathetic lie and pathetic attempt to try to diagnose the problem . ... and he had it for 5 days with no phone call back...i had to go there ***** i'll be spreadin the word all over ... believe it............... ****HAPPY FRAUDS*****... should be the name****THEIF**** good luck with your failing pathetic so called business......*******THEIF

I brought in a friend's phone because he could not receive my calls. I suspected that it was…read moreblocked but could not figure out how to change the settings. I did not specifically say this. The first thing the repair guys said was - the glass is cracked and it has the antenna so it needs to be replaced. I asked what if it's not the glass. the receptionists said then we will put the old glass back on. (odd) i said what if the phone still does not work? we went round and round. So i left it and came back - the glass was replaced and it still did not work. NOW they checked by calling with their phone and with my phone and low and behold it was blocked. AND THEY SHOWED ME HOW TO UNBLOCK IT! Do I get an apology? no I get defensiveness. "This is not what we do to check if its blocked". (Excuse me - that is what you just did). The professional thing to do was to take the least expensive option first. And by the way $120.00????? I could have gotten the glass replaced for a lot less... NEVER AGAIN!

Put on a display for my iPhone 15, a few days later I get the message "finish your display repair"…read moreand in order to do that I have to update IOS, can't do THAT because it doesn't recognize my display. It goes round and round and so I'm stuck. They won't fix it. Said it's an Apple issue. Horrible work ethics.

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Joe earned a loyal lifetime customer today when he repaired my laptop (same day) at a very fair…read moreprice. Friendly, knowledgeable, and professional, I will bring any future computer repairs his way and recommend him to friends and yelpers alike.

Helped me build a gaming PC from scratch. Charged a very fair rate for the job. It was also a great…read morelearning experience! Definitely recommend.