Easy spot to leave packages the lady who works here is super friendly and helpful. Now on the other…read morehand the gentleman who works here is the rudest person I've ver felt with in my life I fee awkward and not wanted when he's there.

I am so thankful for the service they provide! They accept all of my returns! They are a valued…read morepart of the community.

I enthusiastically recommend The UPS Store: The staff is civil, friendly, light and professional…read morewhich requires deliberate intention, and knowledgeable. I shopped a couple crystal treasures and a glass-framed picture I had curated in Bath and Quakertown: they arrived at my home in San Diego perfectly in tact! I will use this service during my next visit to the Lehigh Valley!

Long waiting time. 1 person working on a busy day with a line out the door. This is a horrible way…read moreto do business. I don't know who the owner is but they better wake up and learn how to run a business. People will start going elsewhere and then when you have No customers this is why!!! Your reviews on Yelp and Google are Terrible!! Have you even bothered reading your own company reviews??? Because if you have and are not doing anything about it! Then when you have no customers you will know why!! I would not send my worst enemy to your UPS STORE!!! Your fault as the owner no body else to blame but YOU!!!

I totally take back my review my order actually did arrive. It took so long. That I thought…read moresomeone took it. But I was wrong and I apologize

I needed a secure place to receive packages, and this fit my needs. The place is small, but well…read moreorganized. Just about anything you could need (notary, fingerprinting, packaging and shipping, faxes, copying) is right here. Highly recommended.

Had something shipped to me by them from a 3rd party I purchased it from so I had no choice in the…read morematter. The shipping charge was literally three times the UPS or USPS counter rate. When I asked how it could be so expensive, they were extremely rude. I ship thousands of items per year and know what materials cost. This place is a straight rip off when they know you have no other choice. Triple the retail UPS price? Unbelievable. As a re-seller, I'm now going to lose a ton of money on these items.

I'm not sure what happened but everyone used to be so nice here. Now they always seem short staffed…read moreand young girls seem miserable and have complained while waiting on me.

Saw a bumper stick on one of their company cars that said "all lives splatter nobody cares about…read moreyour protest" and it showed a car running people down. This company doesn't support people's first amendment rights and makes light of murder. Will never use this service. Also the mailboxes are just hideous.

We were very pleased with the service received by the company, YOU'RE GOT MAIL, I saw the ad in All…read moreIsland Media, and there was a $25.00 Off Installation Coupon. The company has been in business for over 20 years. They were a few specials on the website...www.ygmailboxes.com. The deal was for a post, mailbox and installation. Spoke to Dianne, the owner, who was very personable, and knew her stuff. It was a matter of days and the truck arrived. Tom and his assistant Wayne got the job done. It wasn't easy to get the previous post out due to a huge amount of concrete. We are very pleased with the results. The house number will be arriving soon. Have no hesitation in hiring this company. I think you will be pleased.

This is the only place I go to for my vehicle titling, registration, etc. absolutely the best!read more

Dropped a pre-paid FedEx package Tuesday at 4:30 PM. The kid behind the counter was eating Cheetos,…read moredidn't offer a receipt until I asked. By Thursday, no tracking updates...so I stopped in. Door was open, no staff in sight for five minutes. When someone finally appeared, I asked about my package. Turns out it had been sitting untouched on their floor since Tuesday. I took it back and brought it straight to FedEx. To his credit, the kid did ask for ID before handing it over. If you claim to be a shipping service, maybe try shipping. What a joke.

I visited this store for the first time this morning. I phoned ahead and the interaction was very…read morepleasant. I needed an odd size, large box for a return. They were very helpful and got the item packaged up in no time. It was a USPS return shipping which they handle as well. Will definitely give them more business in the future.

These people are always so rude. They act like they don't want your business. They keep your back…read moreto you. They don't even acknowledge that you're there.

Bigger guy at the counter is a complete A-hole. Used to come here regularly to drop off packages…read morefor my small business, and was never given a problem as I packed my own parcel & provided my own labels. Never needed assistance until today, as the box that I came with wouldn't be large enough to fulfill all contents & required a shipping label. I came in with an already packed box, along with other items I was hoping to purchase a mailer for. My mom came with me, as I'd need help carrying items in the store. We had a few questions regarding the shipment, including insurance for the package.. We never got an answer to any of the questions, just a blank stare. Instead of giving me the mailer as requested, this man began cutting my box open, I assume, to put both packages together in a larger box. He didn't say a word, ask for permission to open it, or even let me know what he would be doing with it. My mom asked that he be careful while slicing through the tape to avoid damaging any of the contents inside. This man immediately began making condescending comments towards my mom, and asking "is this your package or hers?" in a strange tone, as if she didn't have a right to ask questions. He did end up grabbing a bigger box from the back and started loading everything inside. We wanted to be sure that all of the contents were included in the box, as I had a bunch of small stickers inside that would keep falling out. Not only that, but we wanted to be sure that the package was secure, as the "new" box had previously been taped and cut open. Some more comments to my mom: "are you an overbearing parent?" & "please do not touch the package," after my mom tried making sure the box was secure, and mocking her whenever she laughed uncomfortably. The last straw for this man, I guess, was when my mom reached for my package (that was sitting on the counter in front of us - not in his hands) in attempt to add more tape from a roll that we brought with us. He picked up the box to slam it on the counter, told her to take it, then told us to leave. I wish I could've given this place a good review as it was a convenient solution to fulfilling my orders, but realistically, this place doesn't care about you or your shipments. Staff is not friendly or helpful, and in my opinion, is only in business to make a quick profit. This place is a bit unorganized & very time consuming if you are looking for any kind of assistance, or planning on using them as a label and/or mailer provider. Only good as a dropoff location in my experience, and a lot easier to get the job done without actually speaking to the employees. They don't want to help you.

The staff at this UPS store are amazing. We needed to ship a computer they were very accommodating…read moreand shipped just like we needed to ensure it would get there undamaged. They are super nice and helpful I will absolutely return there to ship packages.

I visited this store on 5/4/26. We live out of state and my daughter goes to college nearby. We…read morewere shipping a sentimental glass framed sports memorabilia home. We paid $197.05 to ship it back home and was told by a female supervisor that it would require additional air packing on both sides of the frame, and we agreed with her. The female clerk ringing up the transaction did not know what she was doing and had to ask for assitance multiple times. I asked the clerk multiple times before leaving and she reassured me that the additional air packing would be added to the box, to ensure the item would be packaged appropriately and arrive intact. We received the package yesterday and the frame is scratched and damaged, the glass all shattered. When we opened the box the air packing that we were promised WAS NOT inside the box, hence why the frame was not only shattered but the shattered glass also scratched up the custom frame. I called the store directly this morning and initially spoke to Jimmy. Jimmy, you were very pleasant, this review has nothing to do with you. He told me the owner would contact me and he did. What is REALLY disturbing is that from the moment I answered my phone the owner was yelling at me, berating me, and blaming me for the damaged item. First of all, you are a business owner, act like one. He DID NOT AT ALL listen to what I was trying to explain to him regarding the fact that the frame was not packaged with the proper packing. All he did was argue with me and did not offer any assistance towards a solution to this problem at any time during this phone call. I cannot believe that owners like him get away with such behavior, lack of professionalism, and still run a business. Why am I doing this review? So other people do not experience what we did. Choose wisely before doing business here. Yes, it is a fragile item and I run a risk in shipping it. However, this is their business and this is what they do on a daily basis. They failed to include the air packing, the box was not tagged with "Fragile" stickers, which ultimately resulted in my frame being damaged and shattered. The owner failed to even admit that, let alone take responsibility for it.