I really appreciate that I can get options for how to ship - combinations of cost with length of…read moretime and guarantee - so I can decide for each package what makes sense. I've been shipping from here for years and always have great service!

I packaged and sealed three boxes myself; all they needed to do was slap a label on each one. I…read moreasked for the cheapest rate. One item they sent FEDEX for $22.64 when it could have gone USPS for $11.60. Another was sent via USPS Ground Advantage for $22.86 but should have been $15.10 and the other they charged $47.64 when it should have been $27.80. The total they charged me was $93.14 when I would have paid $54.50 at the Post Office. I can see an upcharge for their service but almost $40 for just pasting labels on three boxes is uncalled for!

I visited this store on 5/4/26. We live out of state and my daughter goes to college nearby. We…read morewere shipping a sentimental glass framed sports memorabilia home. We paid $197.05 to ship it back home and was told by a female supervisor that it would require additional air packing on both sides of the frame, and we agreed with her. The female clerk ringing up the transaction did not know what she was doing and had to ask for assitance multiple times. I asked the clerk multiple times before leaving and she reassured me that the additional air packing would be added to the box, to ensure the item would be packaged appropriately and arrive intact. We received the package yesterday and the frame is scratched and damaged, the glass all shattered. When we opened the box the air packing that we were promised WAS NOT inside the box, hence why the frame was not only shattered but the shattered glass also scratched up the custom frame. I called the store directly this morning and initially spoke to Jimmy. Jimmy, you were very pleasant, this review has nothing to do with you. He told me the owner would contact me and he did. What is REALLY disturbing is that from the moment I answered my phone the owner was yelling at me, berating me, and blaming me for the damaged item. First of all, you are a business owner, act like one. He DID NOT AT ALL listen to what I was trying to explain to him regarding the fact that the frame was not packaged with the proper packing. All he did was argue with me and did not offer any assistance towards a solution to this problem at any time during this phone call. I cannot believe that owners like him get away with such behavior, lack of professionalism, and still run a business. Why am I doing this review? So other people do not experience what we did. Choose wisely before doing business here. Yes, it is a fragile item and I run a risk in shipping it. However, this is their business and this is what they do on a daily basis. They failed to include the air packing, the box was not tagged with "Fragile" stickers, which ultimately resulted in my frame being damaged and shattered. The owner failed to even admit that, let alone take responsibility for it.

This is the only UPS store we will go to even that's many more options near our home, we go there…read moreweekly after 50 minutes drive to see our favorite folks like Sophia and Dakota, they treat their customers like family

This is the only place I go to for my vehicle titling, registration, etc. absolutely the best!read more

I enthusiastically recommend The UPS Store: The staff is civil, friendly, light and professional…read morewhich requires deliberate intention, and knowledgeable. I shopped a couple crystal treasures and a glass-framed picture I had curated in Bath and Quakertown: they arrived at my home in San Diego perfectly in tact! I will use this service during my next visit to the Lehigh Valley!

I mailed 3 boxes from Florida to Tobyhanna PA - 2 arrived - 3rd package did not arrive...Tracking…read moreshows in Phillipsburg NJ - No one has been of any assistance. Very sentimental items missing in transit - was it stolen? Called Phillipsburg phone number which was an automated number, could not get a live person - Poor service - Will contact postal inspector

Great customer service. My packages are always handled with care and picked up on time. I have been…read moreusing UPS for 15 years and will continue to.

The woman with the Middle-eastern accent at the UPS Leithsville, PA location is without question…read morethe worst employee I've ever seen, anywhere! I was the fourth person in line, and watched in amazement as she dealt with the people in front of me with rudeness, arrogance, and an attitude dripping with condescension. She actually refused to give one customer her receipts so that she could track her returns! I decided to do my return at the UPS Quakertown location. I have had positive interactions with UPS employees for over 50 years, and have never encountered an individual with such a disgraceful attitude. This woman doesn't appreciate the company she represents, and should not be on the payroll. I'm going to put this review in our local newspaper so that none of my fellow shoppers fall victim to this horrible person.

Friendly staff. They work above and beyond to get the best price for you! They also have these…read morereally cute change purses!! All in for a purse!

From the owner: Professional packing, gift wrapping, both physical and digital mailboxes, printing, copying, and…read morefaxing services, notary services, cards, last-minute gift items, and gift bags. We also provide shredding through a veteran owned and run shredding company.

Technically, I never buy anything at this UPS Store as the only reason I darken their doorway is…read morefor returns. Be it Amazon returns or to return textbook rentals for different people in my household. My most recent encounter was to do a few Amazon returns the day after Christmas, apparently, the same as everybody else in the area. The four people in the store were all over the place but overall, they handled the never-ending rush as well as can be expected. Two of our returns were able to be done via the self-serve kiosk and one (the largest in terms of size) has to go up to the counter. Either way, very fast and everything worked as advertised. This store is not the closest to the home office in terms of distance and the parking in the strip mall lot can at times be diabolical, but I've never had an issue with things not being done and processed here as quick as possible.

Tried to track an overnight express package that delivery was attempted unsuccessfully 3 times. I…read morewas transferred to Linda who tried to help me. Two hours later after my customer confirmed delivery was a failure. The FedEx rep tried to get DONNA to help but DONNA refused to talk to me or help with the location of my package. Ultimately, the recipient had to drive to the shipping facility and pick his package up.

They are charging more money for human service at the physical post office. It's roughly 20% more…read moreto hand your parcel over to the miserable postal worker who will tell you he doesn't know why it's cheaper on the website. USPS doesn't tell people about this price hike when people come into the building. wtf

If you need to order from Anywhere and have your package delivered ,call the shipping company and…read morelat them know if they are USPS you will shop elsewhere because you only have about a 4 in 10 percent chance that you will get your package.They are PATHETIC,SO SO UNRELIABLE WITH NO CUSTOMER SERVICE.You can't call them ,they don't answer.You will just lose your package with NO follow up.Even one driver just said recently ,they are a mess.They are not dependable.Of our last 6 packages we received four and 1 of the four we found at a business and 1 was brought to us by a person a mile away ,No Bull S