They will lose your package or claim to "attempt" delivery while NEVER stepping on your property.read more

I wouldn't even leave any stars if I could leave a review without them. The man at the front desk…read morewas rude, arrogant, and a disgusting human being. No wonder why he has a job at Fedex no one else would hire someone with terrible customer service skills as his. This man decided to mock me while I was speaking and not provide a form of solution for a package that wasn't even his! You would have thought he was the CEO of Fedex. He wanted to be tough in front of other customers instead of doing his job and helping. But he will get cops involved when you disrespect him the same way he disrespected you. BE WARE OF THIS MAN HE HAS A BEARD AND GLASSES!

Technically, I never buy anything at this UPS Store as the only reason I darken their doorway is…read morefor returns. Be it Amazon returns or to return textbook rentals for different people in my household. My most recent encounter was to do a few Amazon returns the day after Christmas, apparently, the same as everybody else in the area. The four people in the store were all over the place but overall, they handled the never-ending rush as well as can be expected. Two of our returns were able to be done via the self-serve kiosk and one (the largest in terms of size) has to go up to the counter. Either way, very fast and everything worked as advertised. This store is not the closest to the home office in terms of distance and the parking in the strip mall lot can at times be diabolical, but I've never had an issue with things not being done and processed here as quick as possible.

Tried to track an overnight express package that delivery was attempted unsuccessfully 3 times. I…read morewas transferred to Linda who tried to help me. Two hours later after my customer confirmed delivery was a failure. The FedEx rep tried to get DONNA to help but DONNA refused to talk to me or help with the location of my package. Ultimately, the recipient had to drive to the shipping facility and pick his package up.

Fantastic and prompt service that met all my mailing and advertising needs. Thanks to the ASAP…read moreteam!

Technicians are not good: 1) assistant manager said that…read more are not supposed to know anything products. 2) Check your rewards because I have found out after incongruences that the sales person at this particular location "forgot" to activate/ submit the sale to the reward program. 3) reward program associates are disconnected from reality and blame an obsolete system that is not able to compute points and blah blah blah. morale they are STEALING OUR POINTS! check your purchases. 4) the phone number for the reward program is 1800.779.3320 5) I truly discourage you to go and shop at this store. It is full of incompetent people. I gave 1 star because the system does bnot allow me to put a black hole instead.

I frequent this Staples for office, shipping, and recycling purposes, and I will probably return…read morefor these things. This review isn't about the store content, it's about the printing center. I went to this Staples (W Union Blvd in Bethlehem PA) to laminate some art prints I had just bought. After paying $20ish to laminate about fifteen prints, I was horrified to discover that five of them had noticeable air bubbles and wrinkles. The employee said that this was because the prints had dust on them. This is absolute nonsense. The employee was careless with the lamination (even forgetting to laminate two of the prints until I pointed out they were missing) and ruined art I had spent decent money on. I don't trust any printing center that can make such an amateurish mistake and will not be returning for any printing jobs in the future.

The best customer service I have ever had. No matter what…read moretime of the day you go to they are always nice and they make you feel welcome. I highly recommend this location

Ever since the post office being super behind on everything due to covid I have moved all my…read moreshipping to FedEx. This center is the best I've found. I particularly like Anthony, but all of their workers are friendly there. Rarely do I wait in line. They package everything for me (for a fee) and ship it out. Often the packages arrive before it says on my app- which is awesome. I have been more than pleased.

Dropped off a Brooks Brothers return here in the middle of running some other errands. Friendly…read morestaff and easy drop off.

I wanted to send a parcel to my colleague as a tourist here but unfortunately I was told that I…read morecannot do that without a US passport even though it's not really required as I came here with legal ways and with visa. Racist behavior and not recommended for sure.

Easy spot to leave packages the lady who works here is super friendly and helpful. Now on the other…read morehand the gentleman who works here is the rudest person I've ver felt with in my life I fee awkward and not wanted when he's there.

I am so thankful for the service they provide! They accept all of my returns! They are a valued…read morepart of the community.

I visited there for PP renewal for the first time. The staff seemed to be friendly and hard…read moreworking. The only thing that disturbed me was when a comment was passed on and it was clear it was meant for me. The comment was they don't know how to say Thank you when I had already said Thank you to the person who assisted taking PP picture and when I was done. It was a stereotype comment. I'm only addressing this so the staff know can't apple from oranges at all times. Otherwise good experience.

Do not schedule passport appointment at this location! We had scheduled an appointment on their…read morewebsite for a Tuesday- we showed up for our appointment for them to inform us that the woman who does new passports never works on a Tuesday! We rescheduled for a Friday- upon arrival for that location we were greeted with the worst customer service. Passport employees were rude. Said they didn't have my appointment scheduled even though i showed them my confirmation number. then the worker said she would not take us at 1245 since she leaves at 2 pm. (mind it the place was completely empty) we ended up driving to USPS in Slatington PA since we were desperate. Tina from USPS Statington was wonderful and so helpful.. she was able to get us our passports within 20 minutes.