Easy spot to leave packages the lady who works here is super friendly and helpful. Now on the other…read morehand the gentleman who works here is the rudest person I've ver felt with in my life I fee awkward and not wanted when he's there.

I am so thankful for the service they provide! They accept all of my returns! They are a valued…read morepart of the community.

I really appreciate that I can get options for how to ship - combinations of cost with length of…read moretime and guarantee - so I can decide for each package what makes sense. I've been shipping from here for years and always have great service!

I packaged and sealed three boxes myself; all they needed to do was slap a label on each one. I…read moreasked for the cheapest rate. One item they sent FEDEX for $22.64 when it could have gone USPS for $11.60. Another was sent via USPS Ground Advantage for $22.86 but should have been $15.10 and the other they charged $47.64 when it should have been $27.80. The total they charged me was $93.14 when I would have paid $54.50 at the Post Office. I can see an upcharge for their service but almost $40 for just pasting labels on three boxes is uncalled for!

I visited this store on 5/4/26. We live out of state and my daughter goes to college nearby. We…read morewere shipping a sentimental glass framed sports memorabilia home. We paid $197.05 to ship it back home and was told by a female supervisor that it would require additional air packing on both sides of the frame, and we agreed with her. The female clerk ringing up the transaction did not know what she was doing and had to ask for assitance multiple times. I asked the clerk multiple times before leaving and she reassured me that the additional air packing would be added to the box, to ensure the item would be packaged appropriately and arrive intact. We received the package yesterday and the frame is scratched and damaged, the glass all shattered. When we opened the box the air packing that we were promised WAS NOT inside the box, hence why the frame was not only shattered but the shattered glass also scratched up the custom frame. I called the store directly this morning and initially spoke to Jimmy. Jimmy, you were very pleasant, this review has nothing to do with you. He told me the owner would contact me and he did. What is REALLY disturbing is that from the moment I answered my phone the owner was yelling at me, berating me, and blaming me for the damaged item. First of all, you are a business owner, act like one. He DID NOT AT ALL listen to what I was trying to explain to him regarding the fact that the frame was not packaged with the proper packing. All he did was argue with me and did not offer any assistance towards a solution to this problem at any time during this phone call. I cannot believe that owners like him get away with such behavior, lack of professionalism, and still run a business. Why am I doing this review? So other people do not experience what we did. Choose wisely before doing business here. Yes, it is a fragile item and I run a risk in shipping it. However, this is their business and this is what they do on a daily basis. They failed to include the air packing, the box was not tagged with "Fragile" stickers, which ultimately resulted in my frame being damaged and shattered. The owner failed to even admit that, let alone take responsibility for it.

This is the only UPS store we will go to even that's many more options near our home, we go there…read moreweekly after 50 minutes drive to see our favorite folks like Sophia and Dakota, they treat their customers like family

The post office sucks. They don't deliver the mail to the right address and they never answer the…read morephone.

Great place. Beautiful building. Folks at the windows have always been extra helpful and nice…read more Occasionally there are clueless annoying customers at the window for what seems like hours -- maybe like the ones who write negative reviews here -- but even with these rude, selfish customers, the workers are as nice as possible. I prefer this WPA era building to the more "modern" USPS buildings. It has that warm old building feel. Parking can be hit or miss right at the door, but they DO have many free spots for drop offs, and it's not impossible to cheat a spot nearby. I always find a way to park briefly. Or, sometimes I park near one of the great restaurants nearby where I have lunch after dropping off my mail. This is a priceless, valuable treasure. I hope they keep it open forever.

I mailed 3 boxes from Florida to Tobyhanna PA - 2 arrived - 3rd package did not arrive...Tracking…read moreshows in Phillipsburg NJ - No one has been of any assistance. Very sentimental items missing in transit - was it stolen? Called Phillipsburg phone number which was an automated number, could not get a live person - Poor service - Will contact postal inspector

I enthusiastically recommend The UPS Store: The staff is civil, friendly, light and professional…read morewhich requires deliberate intention, and knowledgeable. I shopped a couple crystal treasures and a glass-framed picture I had curated in Bath and Quakertown: they arrived at my home in San Diego perfectly in tact! I will use this service during my next visit to the Lehigh Valley!

Fast, prompt and great customer service. Their prices are fair. They can concierge/white glove…read moreitems. I requested pick up of my item in Easton shipped to me in Austin. Items arrived in great shape. Highly recommend.

From the owner: Freight Brokers And Forwardersread more

Great mom and pop shipping shoppe in downtown Bethlehem PA. I bring all my packages here plus they…read moremake amazing stationary and signs for all my events. Love these girls!

Love the ladies from PostNet! Fast courteous service with reasonable pricing! I am a business owner…read morein Allentown and will continue to use them for all my marketing and promotional materials!

I went to Staples to get some holiday gift tags printed. I gave Staples a Canva file, and it came…read moreout a little blurry. Canva turned out to be unsuitable for laser printers. I changed my file by redesigning it on Adobe Express using the app on my phone. Within minutes, I was able to try a new file with a Staples Rep, who was beyond and above nice. I provided a new file and she did a test print, and it came out so perfect and in such high resolution that I purchased extra sheets of the holiday gift tags I designed. Examine the image for yourself and make your own decision. I've never seen such a clear and flawless print before. In case you're wondering about the black marks, I blacked out my private information. I'd like to express my gratitude to Paulina, the Staples representative. She was working alone at the printing and shipping station, and she was able to assist all of her customers in a professional and courteous manner. I highly recommend this location, and if you're lucky, Paulina will be there to assist you. Signed x Thee Jen Z

Brought in laptop to be shipped to Asurion for warranty repair. Associate at shipping counter for…read moreUPS items was very helpful and customer friendly. He advised buying box and bubble wrap so box size was out of stock and fortunately was able to find appropriately sized empty box on floor. Went to buy bubble wrap and cashier was not able to find my email or customer account number to take advantage of discount coupon had received in the email the day before. As a matter of fact receive almost daily emails to that address. Cashier made no attempt to solicit help from store manager and I was running short on time so just paid full price. Worse yet cashier never said thank you when transaction was completed. Receipt number is #14829. Let it be known they have lost any business in the future since this laptop plus two others were purchased from staples and an IPAD am purchasing tomorrow.

Trying to track a package last scanned at Phillipsburg NJ PO. Found a phone number which rings and…read moreeventually goes dead. Have called 4 times this am, same results. Why is there no customer support? Why is no one answering phones?

this is my first time having a package delivered from the north east and this place sucks, why is…read moremy package taking 10 DAYS at this location???? 10 DAYS??? yall jersey mfs smh