Easy spot to leave packages the lady who works here is super friendly and helpful. Now on the other…read morehand the gentleman who works here is the rudest person I've ver felt with in my life I fee awkward and not wanted when he's there.

I am so thankful for the service they provide! They accept all of my returns! They are a valued…read morepart of the community.

I really appreciate that I can get options for how to ship - combinations of cost with length of…read moretime and guarantee - so I can decide for each package what makes sense. I've been shipping from here for years and always have great service!

I packaged and sealed three boxes myself; all they needed to do was slap a label on each one. I…read moreasked for the cheapest rate. One item they sent FEDEX for $22.64 when it could have gone USPS for $11.60. Another was sent via USPS Ground Advantage for $22.86 but should have been $15.10 and the other they charged $47.64 when it should have been $27.80. The total they charged me was $93.14 when I would have paid $54.50 at the Post Office. I can see an upcharge for their service but almost $40 for just pasting labels on three boxes is uncalled for!

The staff at this UPS store are amazing. We needed to ship a computer they were very accommodating…read moreand shipped just like we needed to ensure it would get there undamaged. They are super nice and helpful I will absolutely return there to ship packages.

I visited this store on 5/4/26. We live out of state and my daughter goes to college nearby. We…read morewere shipping a sentimental glass framed sports memorabilia home. We paid $197.05 to ship it back home and was told by a female supervisor that it would require additional air packing on both sides of the frame, and we agreed with her. The female clerk ringing up the transaction did not know what she was doing and had to ask for assitance multiple times. I asked the clerk multiple times before leaving and she reassured me that the additional air packing would be added to the box, to ensure the item would be packaged appropriately and arrive intact. We received the package yesterday and the frame is scratched and damaged, the glass all shattered. When we opened the box the air packing that we were promised WAS NOT inside the box, hence why the frame was not only shattered but the shattered glass also scratched up the custom frame. I called the store directly this morning and initially spoke to Jimmy. Jimmy, you were very pleasant, this review has nothing to do with you. He told me the owner would contact me and he did. What is REALLY disturbing is that from the moment I answered my phone the owner was yelling at me, berating me, and blaming me for the damaged item. First of all, you are a business owner, act like one. He DID NOT AT ALL listen to what I was trying to explain to him regarding the fact that the frame was not packaged with the proper packing. All he did was argue with me and did not offer any assistance towards a solution to this problem at any time during this phone call. I cannot believe that owners like him get away with such behavior, lack of professionalism, and still run a business. Why am I doing this review? So other people do not experience what we did. Choose wisely before doing business here. Yes, it is a fragile item and I run a risk in shipping it. However, this is their business and this is what they do on a daily basis. They failed to include the air packing, the box was not tagged with "Fragile" stickers, which ultimately resulted in my frame being damaged and shattered. The owner failed to even admit that, let alone take responsibility for it.

The post office sucks. They don't deliver the mail to the right address and they never answer the…read morephone.

Great place. Beautiful building. Folks at the windows have always been extra helpful and nice…read more Occasionally there are clueless annoying customers at the window for what seems like hours -- maybe like the ones who write negative reviews here -- but even with these rude, selfish customers, the workers are as nice as possible. I prefer this WPA era building to the more "modern" USPS buildings. It has that warm old building feel. Parking can be hit or miss right at the door, but they DO have many free spots for drop offs, and it's not impossible to cheat a spot nearby. I always find a way to park briefly. Or, sometimes I park near one of the great restaurants nearby where I have lunch after dropping off my mail. This is a priceless, valuable treasure. I hope they keep it open forever.

I enthusiastically recommend The UPS Store: The staff is civil, friendly, light and professional…read morewhich requires deliberate intention, and knowledgeable. I shopped a couple crystal treasures and a glass-framed picture I had curated in Bath and Quakertown: they arrived at my home in San Diego perfectly in tact! I will use this service during my next visit to the Lehigh Valley!

Long waiting time. 1 person working on a busy day with a line out the door. This is a horrible way…read moreto do business. I don't know who the owner is but they better wake up and learn how to run a business. People will start going elsewhere and then when you have No customers this is why!!! Your reviews on Yelp and Google are Terrible!! Have you even bothered reading your own company reviews??? Because if you have and are not doing anything about it! Then when you have no customers you will know why!! I would not send my worst enemy to your UPS STORE!!! Your fault as the owner no body else to blame but YOU!!!

Fast, prompt and great customer service. Their prices are fair. They can concierge/white glove…read moreitems. I requested pick up of my item in Easton shipped to me in Austin. Items arrived in great shape. Highly recommend.

From the owner: Freight Brokers And Forwardersread more

Great mom and pop shipping shoppe in downtown Bethlehem PA. I bring all my packages here plus they…read moremake amazing stationary and signs for all my events. Love these girls!

Love the ladies from PostNet! Fast courteous service with reasonable pricing! I am a business owner…read morein Allentown and will continue to use them for all my marketing and promotional materials!

Aftter servicing someone at the UPS counter as I walked up to the counter Branden walked away and…read morethen came back 5 mins later to have an attitude with my comment of saying that the facility had terrible customer service, then requested somebody else Service me due to my comment. Customer service was terrible, people are short with responses accompanied by attitudes when asked questions. When I made a complaint I still felt rushed/brushed off.

Using the staples app helps a ton and expedites the pick up process whenever I need anything…read more I've seen too many people fail to understand basing instructions and get worked up when the staples employee have to juggle their whole station on their own... c'mon y'all... do your part and stop blaming the employee for not spoon feeding you your need.

this is my first time having a package delivered from the north east and this place sucks, why is…read moremy package taking 10 DAYS at this location???? 10 DAYS??? yall jersey mfs smh

I live in Massachusetts and when I order something online from Florida the package Always gets…read moreStuck at this Post Office and Tracking stops here!!! I try not to order anything from Florida for this reason, what is up with this Post Office???