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    US Post Office

    3.0 (2 reviews)
    Closed 8:30 am - 4:30 pm

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    US Post Office

    US Post Office

    (4 reviews)

    Been a long term customer at this post office. Own property in the area, know the Postal Clerks…read morewhom were all amazing. Had to come to PA to pick up mail, and I called prior to traveling out, thinking the same staff were still working in this location. A very rude lady named Susan answered the phone. I asked a question, and the entire conversation was terrible, she was rude, over a simple question that the other Postal clerk answered. Knowing this is not how a Postal experience should be, I called the main Post office in Bethlehem on Airport Road. A very pleasant lady explained that staff had changed sadly, and this mean lady was only temporary at the Post Office I patronize. Thankfully, Susan is only temporary. I also learned that I'm not the only one to complain about her nasty demeanor with customers. When I arrived in person to get my mail. Susan refused to want to give me my mail, even though I showed my Pennsylvania ID with my address. Susan stated, if I did not buy a key from her, she was not giving me my mail. After I drove 90 minutes to the location. Thankfully I had spoken with a manager that was over Susan, and they told her to give me my mail. Then she proceeds to attempt to give me orders as if she thought I was a child. I told Karen aka Susan exactly what she was, and I said it loud enough for her Supervisor over the phone to hear it. I understand we are in a challenging political climate. If I am polite, courteous, do not think for one minute, I will tolerate anything but polite, manner able service. Under no circumstance will I pay for disrespectful, demeaning, rude service, from anyone including Karen's.

    I come here from time to time and always have a pleasant experience. Today I came to send certified…read moremail with no idea how that process worked. Nadia was so pleasant, kind, helpful and even assisted me with some extra tape to ensure my package was secure. This may sound like a small gesture but I have had plenty of bad usps experiences in my life. Thank you so much for your excellent customer service, Nadia. And reiterating the whole certified mail process to me so I could understand the expectations.

    US Post Office - postoffices - Updated May 2026

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