Dropped off a Brooks Brothers return here in the middle of running some other errands. Friendly…read morestaff and easy drop off.

I wanted to send a parcel to my colleague as a tourist here but unfortunately I was told that I…read morecannot do that without a US passport even though it's not really required as I came here with legal ways and with visa. Racist behavior and not recommended for sure.

I've used this courier service once and it was a nightmare. Communication wasn't bad, but then…read morethis company just didn't deliver. Literally, they didn't deliver my package. We set up a four hour window, I took off from work, and then I sat at home for four hours. The person, I think the Manager, I was communicating with, went away on vacation and my package never was scheduled. I think... That's what I was told. This place was a few miles from my house, so I went over there that night to pick it up. Sadly, this company ruined a monthly service I was trying to schedule, because I just don't trust this company to value or respect my time.

If I could give a half star I would. They are completely uncoordinated, they're dispatch can't get…read morea address right even after you type and send them a address. They can't get in contact with there drivers. They are completely incompetent and I will never work with them again.

What can you say ? Ask them to pick up a skid today, they come tomorrow. Do you let you know that…read morethey changed your pick up day ? No. I was put on hold for 20 minutes and then they hung up on me. If your company's phone lines are super busy, why don't you have the call rerouted to a voice message rather than cutting off those who are waiting on the line. Jeez, unbelievable experience. Btw, the google address and phone number which comes up isn't right. A google address in Philly comes up but it isn't correct.

Promised delivery multiple times, I stayed home to receive, NOTHING! No phone call, no email,…read morenothing but nothing. I've spent at least a half hour on hold, listening to their horrid music and their disgusting sales pitches/self-aggrandizement, all totally unwarranted. Once, after an 8" hold, I was cut off. My item, according to their website which they keep trying to push you off to while you're on hold, my item has been in the local terminal for the last 12 days but their excuse is that the weather was too bad for a delivery. Funny how UPS, FedEx and the USPS are able to function on those days. We've had plenty of good weather since the promised delivery dateS.

Used them for a one-time pickup on January 4th, 2011. Friendly and professional over the phone…read more On time, good communications, highly recommended.

From the owner: Courier and Delivery Serviceread more

I started using this UPS store a few months ago to return packages to Amazon and I'm very happy…read morewith the service. Staff are pleasant and process my items quickly, so it's an easy 5 stars.

Staff is always greets you with a smile and are very efficient. My favorite ups store to go to.read more