I used this for my work shirts for a month before their machine ripped the entire side seam of one of my shirts. I asked if they would repair it or offer some sort of compensation. The lady at the counter said she would give my information to the owner so he could call me back and work through a solution. After a combo of calling/coming in 3 times over the next 2 weeks and never talking to the owner I gave up. Buttons were also cracked and broken 2 or 3 times over the period I used stadium cleaners. Considering all that and the fact it's just as expensive, if not a little more so, than others in the area I decided to find a new place. read more

Stadium Cleaners - Pic of the ripped shirt - Laundry Services Near Me - Seattle, Washington

*Fairy Tale Voice...or just fairy* Once upon a time Niner was just a young ball of rolls with floppy ears. On this day we took a trip to Bainbridge, but not before we stopped on the Ave to pick up some delicious pastries at the Farmer's Market. Niner flapped his ears and dingleberries up and down the beach as the Sounds' salty breeze penetrated his fur and tickled his pup nuts. After a long day of relishing in the sand and basking in the sun it was time to go home. We loaded on the ferry and a very sleepy Niner slept in the backseat while we enjoyed the scenery from the top deck. Some silly bald guy forgot his pastry in the truck and a very mischievous puppy woke up to a box full of delightful treats. That cute little ball of wrinkles ate all the sugary goodness and had puppy diarrhea for days! That shit is on some other level. He wiped his snout on a white North Face jacket and then decided to take a shit all over it. Effen mutt! We took here before my sister found out we stole her jacket and for 21 bucks my dumb sister (who buys a white jacket?), never noticed it was borrowed. Anyone who can clean out a dirty bomb of puppy shit and raspberry jelly out of a white coat IS the bomb! read more

I only used this place once, but it was a very good experience. After my husband & I had been married five years, I decided it was finally time to get my wedding dress cleaned. I brought the dress in the cardboard box that it had been crumpled up in since the day after the wedding. The dress cleaning took a couple of weeks. When they brought out my dress it looked absolutely beautiful and so much better than I had expected. All of the crystals and detail looked perfect and the color was even. It made me wish that I still fit in it. HA HA. I have no idea how they removed the red wine, yes RED wine, from the front and I don't really care; I was just thrilled with the results. They also removed all the dirt and grass stains from the hem. The only con is that I had to go in twice because I wanted to see the dress before it was put in the sealed box. Apparently, boxing it up takes a while and only one or two people know how to do it. So after I saw the whole dress, I came back in a couple of days for the boxed version that has a clear plastic front to view the dress. read more

Stain Masters! My mother's wedding dress had never been cleaned, boxed, taken care of. There was yellowing along the bottom lace and fabric as well as some of the typical black dirt that accumulates along the hem from being worn by both my aunt and mother. Stadium Cleaners cleaned and boxed it up. It looks new! A wine spill stained a big amount of a white cocktail dress I own and Stadium Cleaners fixed it right up. Any normal dry cleaning I take here, shirts and pants, come back nicely pressed. read more

My wife and I were coming from out of town for our wedding, so we needed to get her dress pressed in Seattle before the big day. She called this place and they quoted her a reasonable price, considering we needed a 24-hour turnaround. I went to pick it up and they said I owed forty bucks more than the quoted price! I asked about the ridiculous price for simply pressing (no cleaning) and they said that's what they charge. Also, there was a black smudge on the front of the dress that wasn't there before we dropped it off. I had no choice but to pay the extortion. I recommend taking your business elsewhere. read more

My family and I have been patronizing Stadium Cleaners for many years. Suddenly and without warning the price of a simple alteration is 80% higher: a hundred dollars(!) for shortening two trouser legs and two jacket sleeves. Um...what? I asked the clerk about it; she smiled and said "Yes, the price has gone up". Nice of you to warn me beforehand, thanks. She suggests I talk to the owner, Bill, who isn't there at the moment but she offers to give him my phone number and ask him to call. Yes, please. No call over the next five days. I call him on day six, politely ask how come the price for such a simple alteration has suddenly gone so high. He says "Yes, the price has gone up." I tell him I realize that and am curious how come it's suddenly gone so high up. He says "I don't know." I ask him if he isn't the owner; he says "Yes", so I ask him if he could please check into it. He says "OK, I'll call you back tomorrow morning about this time." No callback from him ever came. He's mysteriously never there when I call, and didn't return any of my phone calls. This doesn't even rise to the level of bad customer service; this is is unacceptable customer scorn. No more for me, thanks, I'm driving -- elsewhere. read more

Because they are "wedding specialists" I decided to get two wedding dresses pressed here and pay about $40 more than another place I'd found. An older woman was a little rude to me when I went in to get a quote but whatever, I figured they were the wedding specialists, what's a little rudeness? I had two dresses: my mother and grandmother's dress, which had been altered for me, and a silk dancing dress my friend had designed and made. Thankfully, the bigger, fancier dress of the two was treated perfectly and was pressed beautifully. The second, shorter dress also looked perfect. But when I tried it on, it was a lot shorter than I had remembered it being. During dinner, my designer (also a bridesmaid) examined me and almost started crying. Turns out the pressing process had shrunk the skirt by about 4 inches, affecting the look and flow of the back side of the skirt. Thankfully, the dress had been on the longer side before so it wasn't too much of a problem. Plus, I was so happy that I was easily able to brush it off. But being the "wedding experts," they really should have known better than to shrink a dress. read more

Went in to get my dress dry-cleaned. The lady said it would be about $25-$28. There was NO list of the pricing based on clothing, so we thought her estimate was whats going to be on our receipt. We needed it within a week, so we agreed to dry clean my dress here. When we came back in to pick up the dress, the total price was $38 instead. Why have they not called us before cleaning the dress at a much higher price? Why had the lady told us an estimate when she had no idea what the price would be? I quote "I don't decide the pricing" THEN WHY HAVE YOU GIVEN ME AN ESTIMATE IF YOU DON'T KNOW THE PRICING? Do not trust this business, they do not give accurate estimates at all and lure you in with what seemed like decent prices. read more

I'm not sure how they are as a cleaners, but I will never take anything there for alterations ever again. They charged me $18 to put a simple hem into a little knit top, which I had already pinned. I checked with other places, including Nordstrom, and this place charged $4 to $8 more! They also did not have my top ready on the date agreed. They said it would take a week, but that didn't happen. When I called on the date agreed and was told it wasn't ready yet, I asked for an estimate of how much it might cost. I was told that it might be about $12. I was extremely surprised and terribly angry that the fee was much higher. I've learned a lesson -- I will not just drop something off and assume it will be a reasonably competitive price to do an alteration, but I will now call around to get the best price or, at least, avoid being taken. read more

I'm a fan. I take most of my dry cleaning here and I've never had a problem. Even had my wife's wedding dress done here, no issues. I prefer places like that do cleaning in-house, and it's perfectly located on my commute. Recommended. read more

Do not go here or their sister location Village Cleaners! The first time I went was to get my wedding dress altered and the lady got blood on my dress! Then she did not take the dress in the way I wanted and I had to go back in to redo it. Luckily it was good after that. Then I brought my dress and veil in to be cleaned and boxed. I was told an amount for this service which was decent and they said it would take 4-6 weeks, so I agreed. I ended up having to call and walk in several times to check on my dress and being told it hadn't even been touched. Well 4 MONTHS LATER the dress was done. I went in to pick it up and they tried to charge me extra including a fee for separately boxing my veil which they didn't even do! I of course said that was not the amount I was told and wouldn't pay the extra. The employee agreed the the original amount, I paid took my dress and left. That should have been it, but it wasn't... I got called several times by these people until finally the "boss" Bill. Bill left me a strong-armed message, then when I spoke with him and explained what I was quoted and that I paid and his employee approved it, he said I would still need to pay the extra. After trying to bully me, I said the transaction was complete and we are done. Once again that should have been it, but it wasn't... THEY THEN HIJACKED MY CREDIT CARD INFORMATION FROM MY PREVIOUS PURCHASE AND FRAUDULENTLY CHARGED ME THE DISPUTED AMOUNT... which is illegal!!! Basically: terrible service, long wait, rude people, and thieves. Save yourselves the annoyance and the fraud paperwork, go somewhere else, anywhere else!!! read more

I was told to dry clean my suit it would be around $10, but when I picked it up they charged me $28.00.

Dropped two winter coats and they did a great job dry cleaning them. Very prompt service. Staff are nice and friendly. I would highly recommend! read more

Ruined my dress. No apology, no nothing. I even had to pay for it. They said that it had been washed according to instructions and were not responsible for the damage, however, the dress had been dry cleaned before with no problems. Somehow, they washed it and it went from white and black to grey and black. Ridiculous. It also had four large snags/pulls. I guess that was the fault of the instructions as well? What a joke. Should of looked on yelp before taking my clothes here. read more

DON'T TAKE YOUR BUSINESS HERE! I used this place to press my wedding dress. I picked it up the Friday before my Saturday wedding. I could see through the plastic that there were huge deep creases/wrinkles in the dress. I showed them to the clerk and asked for the manager but was told he/she weren't available until Monday. I went out to my car and wrote a letter to the management regarding this and asking them to call or email me. When I got home and uncovered my dress I found that not only were there deep creases where there weren't supposed to be but some of the pleating and folds that were part of the design of the dress were ironed out! I was devasted. I took pictures and emailed them to Stadium Cleaners that same night. I never got a response, let alone an apology, from this place. I resent my email a couple of months later to see if maybe they had just forgot. They never, ever replied to me. I know their email works because this is how I originally contacted them to get a quote. This place should be ashamed of themselves. The least they could've done is said they were sorry. read more