I had my pants altered here and the service was great! The lady at the desk was very kind and helpful, she helped me pin my pants where I wanted the length to be. I wasn't in any rush, but I got them back by the end of the week. The alteration was good quality. Would definitely recommend coming here! read more

I've been a customer here since 2008. They have been consistently great, always on time and really easy to work with if I have a tight turn-around or an alteration. They are not the closest dry cleaner to me, but they are the best. My only wish is that they were open a little later on Saturday given that they're closed on Sundays. read more

COAT RUINED, NO COMMUNICATION/RESOLUTION I came back home noticing the coat looks completely ruined. It used to be a black glossy coat but now is matte with mold-like white spots all over. I called to ask what happened. Apparently they followed the instructions on the coat and machine washed it, and blamed it on the instructions. Saying "we noticed it looked different when it came out", but didn't bother telling me about it when I went to pick it up. Convenient, right? I have machine washed it before and never had it look "different" after. I'm not sure how they washed it. I also would have expected some communication about the incident when it happened or when I picked it up. Their dry cleaning is fine, but I won't come back for how they dealt with this incident. read more

Avondale Cleaners - Dry Cleaning Near Me - Redmond, Washington

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Expensive and rude. Will go somewhere else. There is no shortage of dry cleaners in the area.

Did an ok job of cleaning a comforter, but $60 to do so it way overpriced. Won't be using again.

First time using cleaners and wow, I am just shocked by the staff's hospitality and service. I took in my suit, and I could not believe how perfect it looked afterwards! Everyone was asking me if I got a new suit! I could not find a single piece of lint or any thread out of place. Amazing quality for affordable prices. Also, the staff was super gregarious - some of the most down-to-earth people I've ever met! Highly recommend and will be back with all of my suits :) read more

Great customer service. Price was in the mid- to high range when I called around. I'd return here for the customer service and job well done. read more

Had a bridal dress altered here. It was done in two days and looked great! And didn't cost as much as the dress, bonus!

Dry-cleaning is simple, it's good or it isn't. When I dropped off an assortment of heavily worn dress shirts and sport coats, I was impressed with not only the timeliness of the service but also the quality. My shirt cuffs & collars were as good as new and my coats were pristinely pressed. As someone who wears business attire on a regular basis, I'll be sure to always stop at Avondale to take care of me. ***Update: I used their alteration service for some dress slacks and needed a quick turn-around time. They even remembered my name in a matter of two visits. read more

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I have been using Avondale Cleaners for more than 3 years. During which I have had nothing but wonderful experience and great service! Both James and Michele have treated me very professionally and courteously. Always smiling and cheerful with great social skills. Add to all of that the BEST Quality dry-cleaning you will ever find anywhere nearby and very prompt always on time for pickups. I give them a 100% Rating! Very Good Job James & Michele!!! Keep it up and Best Wishes! Moni Nassar read more

I have never used a dry cleaners service before but I bought a pair of slacks that were just a little too big on the leg part. So I brought them in to be hemmed and tapered, it was fit to my body as soon as i walked in and was ready within three business days. Turned out perfect and have great customer service! And pricing wasn't bad either. read more

The new management is fantastic. They care and they are proactive. We have cleaned large carpets, drapes, expensive wool blankets, silks, and business attire. Businesses are staffed with human beings, and once in a while you find folks that take pride and care. This is my experience with this family-run business - they care and its personal. So if something is great, tell everyone. If something needs attention - tell the owners! Give small business a chance. The good ones need our support. read more

This is a well run cleaners and they do a high quality job cleaning our clothing! Please let's support this local business to make it through this pandemic. A great family who want to be successful. Thank you! read more

Always bring in my new pants to get tailored and I'm always satisfied with the outcome. Just a couple weeks ago I started bringing in my work uniform and always get back the clothes quickly. Would recommend to anyone looking for a new cleaners to go to read more

Used this cleaner regularly and got burned. Picked up my cleaning and realized a silk dress shirt was missing. Called to tell them and they told me only four items were dropped off, but I was sure I dropped off five. Sure enough, I looked around and realized it was definitely their mistake. Went there in person and demanded they find it. It was there and they then said I forgot to pick it up with the rest of my order. Have heard many similar, bad reviews - don't go here if you can avoid it! read more

Beware, it's all good until you have a problem. Yesterday (4/18/2012) I picked up a silk blouse from them, and it was clearly burned and torn. They did not accept their mistake and told me to sue them (what a way to treat it's customers. They claimed it was a defect, we talked to J. Crew (the maker) and the clearly said that it was a poor dry cleaning and the chemicals had burned it. Avoid at all costs, no customer service what so ever! I was a regular customer. read more

Staff is great and quality is always high! They have also been awesome about quick turnaround when I was in a pinch.

I wish there was a way to have no stars. This place does not deserve any business. Very bad customer service and the work is not good. Had a hole burned in a shirt and they denied it could have been from them and instead tried to blame other things. Sad they behaved that way. read more

Could not disagree more with the other existing review. I gave these guys many chances to NOT rip me off with shirt dry cleaning. Notice they do not post prices (does any dry cleaner?) but they will over charge you at every opportunity. Recent examples: 1) a kids cotton shirt, washed and pressed, over $5.00. Yes, that is right, over $5.00!!!!. Makes little sense when men's shirts are $0.99 with "dry cleaning". 2) Drop off many shirts, all are not marked dry clean. They always find a way to make a shirt "dry cleaning required" so they can charge you over $5.00 to clean it! Crazy. If you use them do yourself a favor and review an itemized bill. The "30% Off" sign is all bull. These people are thieves. read more

Lee and her daughter have a great dry cleaning business. I have been going there since it opened and I always have excellent results with them. They are friendly and always have a smile. Lee also does alterations and she know what she;s doing. She practically remade a dress for me to fit me perfectly. True Religion jeans hemmed for 10 bucks with perfectly matched thread. read more

Very disappointed- lying to customers. No sense of customer service. I took in 3 indian style blouses. One got damaged and the color bled through the entire blouse. Understandable, was not of good quality. I had already paid by then. When i checked the other two- clearly the first blouse also damaged the second. When i asked if they were cleaned together, i was told no they were cleaned separately and that the stains on the second blouse was there from before. ( i can guarantee they were not, I would not have worn that clothing with color stains). I mean really??? You just accused your customer of lying. And lied to my face. Pathetic service will NEVER recommend to anyone. read more

I have nothing but great things to say about Avondale Cleaners. My family and I all go to them for our dry cleaning needs and we have always received impeccable service. From basic dry cleaning to alterations, they have completed the job in a satisfactory manner every time and also on time. There couldn't be a better family-run business to support and it is always a pleasure interacting with them. Next time you're looking for a place to go for your clothes, look no further than Avondale Cleaners! read more

I have had nothing but great customer service with Avondale Cleaners, they know my number by heart and are always willing to help me carry my laundry to my car. I love working with them! read more

I've been going to Avondale Cleaners regularly since they opened a couple of years ago. Very happy with their service. I would highly recommend. read more

I just moved to a new house near Avondale Cleaners and was excited that there was a convenient location to get my shirts cleaned. It has been less than three months now and they have already lost one shirt and overcharged me twice. The only response I got when I asked about the missing shirt was that they have no missing shirts and that no one has ever returned a shirt that they received by accident. No apology nor did they even ask about the color or size of the missing shirt. They just kept shaking their head saying 'no extra shirt'. I have had shirts lost in the past by other places but at least they made an attempt to acknowledge that a shirt had gone missing and that they would look for it. I will be looking for another dry cleaners. read more

They lost a brand new sweater. When I asked about it they did a half-hearted check and that was it. It was only the second time I was there. I won't go back read more

Hands down the best cleaners. Extra careful when handling items and will triple check everything before returning my clothes. Under new management as of last month! Super friendly with great service. They also offer same day service which is a plus. I highly recommend Avondale Cleaners for your clothes. read more

These guys are great! Quick turn around and professional results. Fair pricing. Recommend!

Well, I've been coming here for a year and so far so good. The staff is not very personable, in other words, I'm not sure they'll ever say "Hello Mr. Smith, nice to see you again, ..." as I walk in, because some dry cleaners do once they get familiar with you. But all in all I love that everything I drop off is ready within 2 days, at no extra cost for express service. All my garments have come back impeccable, I just hope not to experience what some other reviewers mentioned. read more

Very poor customer service! The owners were screaming when I complained about marks on a sweatshirt. They did not accept their mistake and told me to sue them (what a way to treat it's customers). Never will use them again. read more

Went to get 5 suits hemmed hear. When i picked it up they were all 2 inches too long and there was a mysterious looking sauce stain on my white jumper and stains all over that looked as if it was stepped on. On another suit you could see more of the sauce stain on the pant leg. The owner said she would redo the alterations and take care of the stains. When i went to get them again one of the length of of one of the suits were very uneven. One was higher than the other. Also she didn't remove the stains from my damaged suits like she promised. When asked why not she said that she spent too much money to refix an error they caused and would not remove stains because it would cost her company too much to fix. She refused to rectify the situation. She gave me 10 dollars back and told me it was not her problem and go elsewhere to fix the items she destroyed. Don't go hear. Awful service. They dont take responsibility for damages they do. And owners answer to everything is go elsewhere because fixing the mistake will cost her too much money to fix and run her out of business. Worst customer service skills ever. Do not go hear even if you are desperate. They will mess your stuff up and wont care that they did. read more