My wife and I have gone here for close to a decade. The owner has just always gone out of his way…read moreto be helpful. Really appreciate this business. Have had stuff cleaned, pressed and done alternations here and always had a great experience. We are at the point where we don't need to even give him our names as he knows them. Very nice local business.

Where is Cheryl, the previous owner? I'm told she's still on-site but I haven't seen her in months…read more This place turned to crap. I've been coming here for 18 months and everything was perfect. Never ever an issue. Changes began around July 2019 and they're not good. I bring the same dress shirts in and they've come back with muted colors. Navy blue and white check shirts look like they've aged 20 years in just one cleaning. Also, I go to pickup my clothes last week and the new owner says to me, "You didn't pay the $44 from last week. I have your pants and the ticket here." Puzzled, I quickly pull out my phone and look at my credit card statement. Sure enough my card was swiped for $44. I'm about ready to find a new cleaner, but based on other reviews there doesn't appear to be a good one in town. Seriously, where is Cheryl?

I was in a pinch and needed some business clothes cleaned. It was Saturday morning, and I had just…read moregotten back from a week of business travel and needed to turn around on Tuesday for another trip. My regular Redmond dry cleaner couldn't do it - they don't have their own equipment - and they sent me to Family. How have I not known about this place? 30 years in business! The owner was so sweet, she took my pile of clothes (and some extra items for my son) and turned the whole order around, right on time! Really helped me out! And gave me a 10% new customer discount. Helped me carry all my items to the car, too. I appreciated the service and will definitely be back!

Attentive and responsive. Appreciate the extra care take in my clothes especially as I return to…read morework travel. The owner is friendly and professional.

They got out an impossible stain and pressed my shorts perfectly! Very friendly staff as well.read more

So many things wrong - not even sure where to start. 1)…read moreItems missing from my order (despite having a ticket from them with the amount of items I dropped off and I texted myself everything I dropped off.) 2) Another customer texted me to tell me she had my clothes. 3) I received another customer's cashmere sweater. 4) sweaters come back so big I just put them in the donation bin. 5) The main girl there is BEYOND RUDE and offers such poor poor CUSTOMER SERVICE. I was spending about $500.00 a month there but I just can't take it anymore. If you want to see your clothing again DO NOT USE BAKKERS DRY CLEANING

Bella Cleaners in Sammamish is amazing. The staff is kind and helpful. The quality of their dry…read morecleaning and shirt laundry is stellar. My clothes always come out perfect. It is clear to me that they take immense pride in the quality of the service they provide. If you want quality dry cleaning or shirts laundered, look no further, Bella in Sammamish is the best!

Been coming here for several years for cleaning all my shirts, pants, jeans, etc. I've never had…read morean issue and the staff is so friendly! They know me when I come in and feels great they pay attention to those kinds of things.

New to area so needed to find a dry cleaner asap. They did a great job and were super fast however…read moreit is pricey, it cost me about $5-6 for each piece I took in. I'll be looking for a different dry cleaners that has better pricing but if you're in a pinch then I'd go here. The location is in a mix of retail shops and it is a small location you walk in and it is packed but they are efficient!

I selected Ridge cleaners to clean my daughter's very muddy wedding dress because I wanted to go…read morewith a shop that cares. (outdoor wedding, rain happens). I am so glad I did. Esther took extra time and care to be sure the dress was well cleaned and preserved /boxed for the future. She treated the dress as if it was her own daughter's dress. I can't recommend them enough. 5 stars!!

I brought a Jenny Packham gown and they did a great job. Glad to have found a good place.read more

I popped in and asked the price for cleaning a will comforter of mine and the value was amazing!…read moreSo, I brought it to them and within a day or two, I received even better results than the service requested. They rolled and put my comforter into a breathable tote (to store it). Such a pleasant surprise. I will not hesitate to use them moving forward.

Complete DISASTER! Poor quality! Rude! Insulting!…read more In 3 months I tied this business in hopes they improve after first and second tries, 30% of items were cleaned poorly and I kept requesting to clean them again. Another 15% (white clothes items) were coming back with yellow stains on spots where I didn't have stains before. So much time got wasted on driving returning poorly cleaned things! The deal breaker, however, was the leather cleaning event. I brought a top notch designer leather jacket and leather pants for cleaning. They took those to pass to another cleaner. When I came back for pick up, luckily, I decided to check how well those were cleaned. The jacket looked as dirty as it was originally and my leather pants were ripped off on a butt and had two dark liquid drops. I practically cried! Instead of an apology, the store manager told me that it is how I brought those pants to them. When I started telling him how dare he was to tell such things to me, making me pay for the service while hiding the damage to the pants, he finally said that they will figure out something. They said that they have an insurance and if it doesn't work, they will give me store credit of at least $800 because pants were not new. The new pants cost is ~$2K if I want to buy the same brand. The whole story was drugging on for 2 months and I visited the store multiple times just to hear that they were still trying to resolve the issue. At some point I demanded to talk to the owner. They said that the owner told them NOT to give his contact information to me and that they are actually not responsible for anything. Since I have no receipt (why would I have it if I buy most of my clothes in Europe and I don't plan to return it back to the stores), they cannot file an insurance claim, besides, it is the other company damaged my pants, not them. They insisted that they are not liable for anything. When I asked the name of the company that damaged my pants, they refused to tell me the name either and said that they stopped business with them. At the end they told me NOT to come back because they could not help me. My next step was to file to the court. For that I need their UBI number which they also refused to provide. Sharing this information here in hopes that my story will save you from money loss and stress of dealing with unethical businesses.

On Monday morning of 7/18/22 I called Aloha to ask for an estimate on how much it would cost to…read morebring in two curtains to be hemmed and how soon they could get it done. The man on the phone said he wasn't sure about the price until I brought them in and that they could get them done by Wednesday afternoon. Perfect. Upon arriving to the store a bit later that day, the man working said he couldn't believe that the person on the phone told me they would be done by Wednesday because it usually takes them a week. He made a few calls and was able to assure that they would be done by Wednesday. I asked him approximately how much this would cost me and he looked at the curtains but could not give me any insight into how much it would cost. The curtains are blackout curtains from target. They are 50"W 95"L. I paid $74 for the both. I needed them hemmed 11". I should have known right then that when he didn't give me an estimate this could be problematic, however I trusted him and saw another reviewer on yelp mention they paid around $20 for curtains to be hemmed so I figured mine would cost approximately $20-40 since mine were lined and there were 2 of them. When I arrived to pick up the curtains I thanked the man for getting them done so quickly and he made a snide comment like "yeah we should have charged you extra for doing them so quickly" which I felt was a little rude as I was very gracious and thankful and was planning on giving a great tip. (Plus the guy on the phone said this was do-able) When he said they were $105 I was shocked. I could have NEVER imagined this price. I asked him "$105? Are you serious? How could it be so much??" He briefly explained that alterations are expensive these days. I called 4 different alterations spots in the Eastside area and they all gave me a quote of a minimum of $20 and maximum of $50 for the curtains. While I am relieved to have my curtains done in time, this was so unexpected for me and I would have really appreciated it if they could have given me some insight into how much this would cost beforehand. I paid way more for the alterations than the actual curtains. I will be taking my business elsewhere next time as I feel he took advantage of my naivety

I took my favorite Hermes cashmere cream jacket to have it cleaned. I wear this jacket literally…read moreevery day! It got fuzzy balls on the cuffs, stains from rubbing along my car and all the daily wear and tear. I was so worried it would not come out. This place was a miracle! The jacket looks so cleaned and new all over again. They have earned my business and is now my "go to" dry cleaner! Highly recommended! Thank you for saving my jacket!

Love this place been going here for years the employees are very nice and sweet ppl the owner is…read moreawesome always treats me great and helps me out when I need my dry cleaning done faster. Very great place I would highly recommended to any one. That have great pricing as well.