The customer service here is incredible! On just my second trip, the owner remembered who I was and how much starch I like in my shirts! I've been here about a dozen times now and it is my dry cleaners of preference even though I live in West Seattle. I have had nothing but quality services and great customer service from this establishment and it's worth the drive to support a small business that knows what they are doing and that provide quality customer interactions. read more

I took my favorite Hermes cashmere cream jacket to have it cleaned. I wear this jacket literally every day! It got fuzzy balls on the cuffs, stains from rubbing along my car and all the daily wear and tear. I was so worried it would not come out. This place was a miracle! The jacket looks so cleaned and new all over again. They have earned my business and is now my "go to" dry cleaner! Highly recommended! Thank you for saving my jacket! read more

Enatai Dry Cleaners - My Hermes cashmere jacket - Dry Cleaning Near Me - Bellevue, Washington

Love this place been going here for years the employees are very nice and sweet ppl the owner is awesome always treats me great and helps me out when I need my dry cleaning done faster. Very great place I would highly recommended to any one. That have great pricing as well. read more

Super sweet couple. Amazing work. I definitely recommend them to everyone. Took my daughter's jacket that was filled with cat's hair and they made it look like brand new one. read more

I hate to say bad things about a small family business, but here's what happened: 1) My son touched my "dry clean only" blazer with greasy hands at dinner and left a small stain. 2) One reason I chose Enatai Dry Cleaners is that this Yelp page says "Drop off your clothes by 10am and it will be ready for you to pick up by 4pm same day" and they also have a big sign advertising "same day service" on their front window. But when I brought in the blazer on a Friday (well before 10am), they said it wouldn't be ready until Monday 4pm. When I asked about same day service, the lady replied that "we stopped offering that long ago". Fine, but then don't advertise it on your front window! 3) I showed the employee (owner?) the stain and told her what it was when dropping off the jacket, but she didn't seem to take any note. I picked up the jacket later without checking the stain again (my bad) and only noticed it was still there after I'd taken it to a business trip in San Francisco. The cost was $20.12. 4) As soon as I unpacked it in SF and noticed the stain, should have checked right when I picked it up, but instead only noticed the stain was still there. I called my hotel front desk (San Francisco Hyatt Regency Embarcadero) and they were able to do an ACTUAL same day dry-cleaning for only $11. But they didn't manage to remove the stain either. So maybe it was very hard or maybe it was even more set-in after the initial attempted cleaning by Enatai. 5) After returning home, I wiped on some "Shout" stain remover and washed it with a long soak in my laundry machine and that did remove the stain even though it left the jacket quite rumpled. 6) I took the jacket to Medina Cleaners and asked for a dry clean (even though it really only needed a press). It cost $17.08 and is now usable again. Given that Enatai is misleading people with the "same day service" sign on their door (and Yelp description) and that they cost the most of the 3 places I had the blazer washed (including same day service at a San Francisco luxury hotel), and that they failed to remove the stain, I think my one-star review is warranted. read more

If I could give them 0 star, I would. I went in to pick up my wedding dress yesterday (11/14/2017). First, the manager tried to quickly check me out without allowing me to see the dress. I asked him if I could take a look before I pay, just to make sure everything was good. I open the bag and see that the stitching on the front of the dress was unraveled. I took the dress out of the bag and took a closer look. Most of the stitching had come undone. Then, I look at my train and see that the train had shrunk. It was visible the tulle had shrunk because the pattern was all messed up. The entire train looked shriveled up. Like the other comments, he said other wedding dresses come out fine and that it wasn't his doing. The dress is completely ruined. I took it back to the shop I bought it from and had the seamstress take a look. The stitching design wasn't fixable. All they could do was cut the loose ends. The train was never the same. All they could do was steam it out as much as possible. Ladies, do NOT risk coming here to get any service done. **pictures will be posted shortly. read more

I have been using Enatai Cleaners for quite some time and save my cleaning to bring down from Anacortes so it will be done professionally each time. I have never been displeased with their excellent service. Plus, Susie is always lovely. Sharon L. read more

I agree with previous posters about them not taking responsibility about damage caused to clothing, after they tore a sleeve in my blouse months ago. I gave them another shot (my bad) given their reviews compared to others in the area. All seemed to be okay for a few months, but the last 3 times I've picked up my clothes the entire order / all items come back reeking of cigarette smoke. This is no surprise since the store itself also smelled like smoke when I picked up. I do not smoke and am not around anyone who does. I have had to air out all of my clothes after picking them up. Will not be returning again. read more

This place is crazy expensive! Owners seem nice but $28 to dry clean a suit!! The suit also came back with a bunch of lint all over. Quality is not great. read more

Being new to the Seattle area I was initially very hesitant and nervous dropping off my clothes to a new dry cleaning place. However, this place quickly proved my fears wrong and as a result gained a new, loyal customer! My clothes were dry cleaned to perfection and I have no reason not to come back to them for my weekly dry cleaning needs. Great, quick service and the lady who works at the front is very nice! What I love is they have a policy if you drop off your clothes by 10am they have them done by 4pm SAME DAY. Honestly, I don't think you can find another dry cleaning service around the area that also offers a quick service for reasonable prices. read more

Enatai Cleaners I've been all over Bellevue and Seattle in search of a great dry cleaners. I love that this is a family business - which means they care more about the quality of their work! They are less likely to risk mistreating your garments!! The owners, Sook and Jong, are very genuine, humble people and quick with their work. When they guarantee a job, they really surpass my high expectations. I've appreciated when they've communicated honestly about results and timeliness. This saves my life!! For urgent situations, I've been able to call and they've never failed me once! The owners are so kind and extremely hard working with their meticulous hands. They always greet me with warm smiles and I believe they really care about their customers. I always love talking to Sook - she compliments me even when I feel my worst and loves to learn about my family heritage. She reminds me of my own mom in her caring ways. :) I definitely recommend this place to all my friends and family. It's great quality work above all else. read more

Nothing I love more than a business with great respect to their trade and customers. I can always count on the Cha's and know my clothes are well taken care of. I live in Seattle and rarely travel to the Eastside, but Enatai is totally worth the drive. I also get a great joy during my visits with the owner's! Super genuine, friendly and always smiling. If you're needing a quality cleaners, be sure to check out Enatai. You WON'T regret it! read more

This is our go to place! They have same day service for dry cleaning which is great. We never have any issues and they are friendly employees. We needed a comforter washed for guests and didn't know they had a three day turn around. We explained we really needed it sooner and they made it happen in just a day! read more

This place is fantastic. The best customer service I've ever experienced at a cleaning service. I recently picked up a pair of dress pants that I had cleaned and they gave me back the $20 that I didn't even know I had left in my pocket. The quality of their cleaning is excellent, and the customer service is beyond compare. They've got stains out of my clothing that I thought would be impossible to remove. I can't say enough good things about this place. read more

Enatai cleaners is just great! A family run business--these guys know their stuff. A big and trustworthy business, there's a reason why their customers have big trust in their work since the pandemic. They've won me over time and time again! read more

I've used many dry cleaners before and this was by far one of the best in terms of service and quality. I was visiting from Los Angeles and needed some emergency work for a wedding and they got everything I needed done so fast in such high quality I was amazed! USE THIS PLACE! WILL NOT REGRET!!! read more

DO NOT GO HERE!!!! They damaged my very expensive Micheal Kors sweater and did not tell me. I discovered a slit across the front of the sweater after I picked it up and they tried to sew it up but it is damaged. The manager said I was a liar and that he was not sorry at all and not responsible. He was extremely hostile and combative and would not take accountability for what had been done. HORRIBLE!! read more

I'm giving this company two stars because every other week for over a year they provided great, timely, service. But this company proves to have zero loyalty to it's long time customers. I went to get some pants altered, and they charged me $12. A week later I took a friend and they wanted to charge him $18. I understand that mistakes happen, but the way the mistake was handled is the cause for this review Anybody in my position would ask why there was a $5 difference. Not to argue, just to understand. So the next business day, I went back to the cleaners. When I began to talk to the owner about the price, she immediately began to yell at me and tell me to take my clothes elsewhere. She was racially charged towards me, and She yelled consistently for about 4 minutes, telling me that nobody else in the city could beat her prices and if I had an issue with her prices i could go elsewhere. This is all happening in front of two other customers, she then proceeded to move my clothes to the other desk, help the other customers all while completely ignoring me. Mind you, this entire time I just wanted to understand the reason for the price difference. I wasn't upset over the $5, I just wanted to understand. The lady, began to yell again and then walked into the back room and left me in the lobby. Never will I go back, and I write this to share my experiences with the company. read more

Careful, your clothes might stink after taking it to this place (not sure if it's the chemicals they use or if it's that they wash with other dirty clothes). Then they'll tell you no one else has this issue... read more

I was skeptical because of other reviews but tried them out because of convenience. They must have changed management since the reviews and definitely take great care in your business. The store doesn't smell of any kind of smoke and service was fast and friendly. All of my items were correct, clean (even makeup stains) and quick turn around time. Will be back! read more

I've been getting a great service at this place lately, it is very affordable and the people that work here are super nice. I truly recommend it! Susie the manager is a very friendly lady read more

WON'T REPAIR OR TAKE RESPONSIBILITY. WILL TAKE THEM TO COURT. WILL FILE COMPLAINT WITH BBB. Apparently, they don't realize the USA has robust consumer protections and some of us will not accept their complete lack of accountability. I live in Bellevue. A friend told me about the existence of Enatai Dry Cleaners. I am from Chicago where the winters are more severe than here. Therefore I own a few costly, high-quality coats due to frigid Chicago winters and winter fashion. I also keep my clothes in good condition for years. I took two coats and a few pants and shirts to this cleaners. My black wool/cashmere coat zipper stopped functioning last year. They quoted approx. $70 for the coat and said it would take a few days to have the zipper replaced, which was fine. I returned a few days later and picked up my clothes to include the coats. Unfortunately I did not think to check the zipper. A week or so later I decided to wear the coat with the zipper repair. When I slipped it on I quickly noticed they never replaced the zipper. I called them and explained the issue. A few days later I took the coat back. They examined it and confirmed the zipper was not changed. In my life I figure everyone can make a mistake so not the end of the world. Several days later I went back to pick up the coat. I was also in a hurry. They retrieved my coat and demonstrated the zipper was now functioning. I grabbed the coat, thanked them and left. A week or two later I decided to wear the coat. The zipper worked flawlessly so I was very pleased. Then I noticed something odd. I looked again and it turns out they replaced my black zipper on my black coat with a noticeably blue zipper. I called them AGAIN and explained the situation. The person on the phone asked me to bring my coat back AGAIN, which I did. A day or two later i received a call from Enatai Dry Cleaners. The person who called said they would charge me $38 to replace the zipper. I explained the history. They simply repeated $38 yes or no. Of course I said "no". Now I will have to go there AGAIN to recover my black coat with a blue zipper. Just because businesses are not held accountable in some other countries, I get sick of some businesses who think they can do whatever they want without being held accountable here. I'd like to be a fly on the wall when they receive a letter form the States Attorney General's office regarding their shady business practices. UPDATE (3/07/2017): Just filed online-complaint with BBB. Will pursue other venues as well. UPDATE: (3/09/2017): Filed complaint with Attorney General's office. The cleaners reimbursed me. read more

Best service, best price in Bellevue. Little tricky to navigate getting in their parking lot but doable.

RUINS CLOTHES, WON'T REPAIR OR TAKE RESPONSIBILITY: Be careful about all the positive reviews of this business. I have been using them about 4 years and they are very nice until you have a problem. Over the 4 years, they have smashed the buttons on countless dress shirts, ruined a Nordstrom merino wool sweater by shrinking it from adult large to infant size, and most recently ruining the zipper on a pair of dress pants. When I asked them to repair the zipper, they said I must have brought it to them that way and they would not comp the repair. We used to spend about $50 per month in this business, but they said they'd rather lose our business than take responsibility for the zipper repair. Well, you got your way, I'll be going elsewhere in the future. Hope saving that $15 on the repair was worth $600 a year in business guys! read more

I saw good reviews for the Enatai Dry Cleaners and decided to give them a try. Unfortunately it was a big disappointment for me. I brought my favorite designer (made in Italy) shirt (light blue color) to dry-clean. It was once in dry cleaning before so I was not concerned that something can go wrong with the color. When I came to pick it up, it was returned to me with the bleached spot at the upper front part of the shirt. The owner told me that it was a stain and that when they tried to cleaned it the cleaning agent bleached the fabric. She did not offer me the reimbursement for the spoiled shirt (I was not able to wear it any longer) instead she charged me for the dry cleaning service. I did not want to argue with her and payed $7. She was not even apologetic and not even concerned with the situation. I would not use them again and do not recommend it as a good dry cleaning service. read more

I've been a customer here for several years now and I'm always happy with the quality and care they take on my clothes. The owner is very kind and takes her time to get to know me and ask how I've been. I just picked up some pants that needed to be altered and they turned out exactly the way I wanted, and with such a fast turn around! I recently moved from Bellevue into South Seattle and after trying out some cleaners in my area, I have been displeased. It is definitely worth it for me to drive out to Bellevue to continue to use their services. Their location on Bellevue Way is extremely convenient to drive in and out of, and parking is never an issue. read more

Found this place when I was staying near Bellevue. I'm glad I stopped by. The people there were helpful and took great care of my clothes. 10/10 customer service. I will definitely be back. read more

Very nice, clean and affordable. Clothe came out wrinkle free. Polite people. Very helpful. What more can I say.

Hands down, best dry cleaners!!!! I am from Olympia, WA and was in Bellevue for a wedding. I needed my dress hemmed in a short amount of time. I looked up the nearest dry cleaners and stumbled upon this place. Angels must have been looking down upon me that day, because the customer service, quality of work, price, and expedited service was a perfect 10! I will definitely use Enatai Dry Cleaners when I am in Bellevue again! Thank you for your phenomenal service!!!! read more

yelp took down my original review for not clarifying that this is the dry cleaner who ruined my wedding dress. they own qc cleaners down near seward park, but all wedding dresses they receive are cleaned at enatai. original review: this is the parent company of the cleaners that ruined my wedding dress (http://www.yelp.com/biz/q-c-cleaner-1-seattle). the owner asked to speak with me in person about what they can do about the damage done to my dress (not much apparently). the woman told me the reason they discolored my dress was because it was made by a Chinese company (which it's not, it was made in Pioneer Square in Seattle) and that the Chinese don't make quality products. I AM CHINESE. i told her that she was being really offensive and that i am Chinese. her response was "oh, i didn't know, you're so pretty!" wtf. so, not only did they not offer to pay for the damages done to my wedding dress, they busted out some racist ish to my face, too. lovely. read more

Always exceptional service, competitive price, and always welcoming. The owners are incredibly sweet and you know you can always rely on them to return your clothes in pristine condition, often times better than you bring them in. At least in my case, since I always manage to get make up stains, grime on the sleeves, wines splashes on my dry clean only apparel. Somehow. If a company provides you quality each and every time, whether it's the service or the customer interaction, isn't the answer easy? Just go. Experience. You'll see. read more

This place is fantastic! I went in for an emergency and needed my dress steamed last minute. The owners were very friendly and were able to help me out. I will definitely be returning here for my dry cleaning needs. read more

Excellent service. Great price for drapery cleaning.

Best cleaners in town! I often go here when I'm in the area for work. The owners are super nice and they are always reliable when I need something done quickly. They're the best! read more

Hands down, the best shop I've come across in the Bellevue area! Fast. Affordable, and EXCELLENT CUSTOMER SERVICE! We love coming here.

Very helpful I was able to get my suit rushed in last minute and she kept the machine on for me so I could have my clothes pressed the day of. Not to mention how environmentally safe the machines they use are! I would recommend using them if you haven't read more

I've been here since last year and it's my favorite cleaner. Since they do all cleaning processes in store, most of things can be ready in just one day! The best thing I like about this cleaner is that they always check my clothes very carefully, and if there's still any stain on my garment, they will try to clean it again. Their service is also a plus. One time I stopped by after their hour on Saturday, the girl working there still let me pick up and drop off my orders. Highly recommend to come to this place! read more

This place is like the Four Seasons Hotel of dry cleaning. I wouldn't have believed it without experiencing it for myself.

Excellent service, efficient staff, did an incredible job with my suits while I was in town for business. Highly recommend.

I was fretting over finding an excellent cleaners in an area that I frequently travel to, yet I took a change with the cleaners. Very professional staff that provides excellent service and most of all quality dry cleaners and laundry. read more