Terrible communication from office.Lousy pickup service, will not pickup if construction going on…read moreeven if Building is acceptable. Couldn't communicate with drivers they don't speak English.Clothes were clean and folded.The office people need communication classes.

3/26/26 EDIT: Ben who owns Laundry Party LLC, illegally hired an NYC law firm to send a slanderous,…read morethreatening, intimating letter full of lies to me, a Massachusetts senior citizen, to try to force me to remove this 100% honest review. Laundry Party LLC has no ties to NYC and the lawyers of Dash & Associates of NYC are not licensed in the state of Massachusetts. Ben has made NO attempt to amicably settle this matter, instead he's illegally hired an NYC law firm to intimidate, threaten, slander, bully, and harass me to try to force me to remove this 100% honest review. See photo I've attached, Laundry party washed my light color clothes, either with my dark clothes, or someones dark clothes. And the shirt on the right which used to be the same color as the one on the left, came back dingey blueish gray color. Ben claims my clothing is cheap quality and it faded. Thats impossible. Bens company washed both shirts several times over the course of 3 months. But the week in question, only the shirt on the right was washed by Laundry Party, not the one on the left. The one on the right as you can see, came back horribly discolored. When asked about it, Ben refused to discuss any compensation whatsoever, and instead blamed me, then illegally hired an out of state lawyer to harass me. Someone named Attorney Barbara Harper from the offices of Dash and Associates of New York City NY. Ben was apparently thinking he would intimidate, scare, bully, and harass a senior citizen into dropping this issue and removing the 100% honest reviews I have left here and on Google. Harassing, abusing, intimidating a senior citizen is illegal. Ben also lied to the lawyer that claims he has tried to amicably settle this with me. He has not. He called ONCE told me he would not compensate me and after a few minutes hung up on me. I have proof I called Ben over a dozen times, emailed several times, sent a note in my laundry bag as well, all asking politely to have a conversation to settle this. Ben knows my name, my phone number, my address as well as the contact information for the state of Massachusetts department he has a contract with, to do laundry for elderly persons. And Ben has refused to contact me, return calls, answer emails, and he refused to discuss it when asked by the state of Massachusetts department he's contracted with. Ben, nor anyone from Laundry Party have tried to negotiate this in good faith at all. He's trying to get out of taking responsibility for what happened to my clothing. See the photo, that's 100% proof a load of my clothes was ruined by Laundry Party. Ben also lied and said I never sent the clothing back so he could try to clean it. I sent it back several times and every time it came back just as dingey nasty bluish gray as you see in them photo. Now Ben and Dash and Associates have opened themselves up to have legal charges of threats, intimidation, harassment and bullying of a senior citizen. Dash and Associates and Ms. Barbara Harper are NOT licensed to do business in the state of Massachusetts and have NO business sending legal communications to anyone living in Massachusetts.

This place will very likely OVERCHARGE you! I went there to get my sleeves shortened and a pair of…read morepants tailored. I needed to do next day pick up and she says it's gonna be 90 dollars, 90 ******* dollars! She was also very unfriendly throughout my visit. Before I pay I said I'll need to pick them up 15 mins earlier than the original time I said, and guess what? She increased the price to $110, not even two minutes after she says $90. I know the standard price would be no more than $70 at any other places. Instead of helping a broke college student out she decided that I was a prefect target to rip off. I know it was very rush and the price was just ridiculous.

Took a pair of dress pants here since I had lost some weight. They fit incredibly well now and the…read moreprice was fair.

I came in to have my floor length wool coat dry cleaned and de-pilled. The gentleman working was…read morevery friendly, got the job done quickly, and most importantly, my coat that I've worn for years looks brand new. I really appreciate it, it will look great for an upcoming work event I have in NYC. I look forward to returning!

I needed two suits cleaned on extremely short notice and they were more than willing to fulfill my…read morerequest. Great customer service & a 5 star local business. Fantastic value & the owner is a genuine. You can feel good about spending your money here.

Bob Kasheta I had Grimaldi's come to my condo to clean…read more5rooms of carpet. My wife and I couldn't have been more impressed with Robet's and Julio's work. Then carpets look brand new and smell wonderful! We highly recommend their services anyone looking for quality carpet cleaning service.

Very professional... and fast! Great people to work with and great to get to know them. They take…read moretheir craft to a more professional level. I woyld recommend them without question

This was my first time visiting a this tailor. The tailor was so friendly and helpful. She was able…read moreto have my items ready in time for my trip which was a few days later from drop off.

I came here for a very last minute alteration and I was pleased! I walked in on a Wednesday needing…read morea pair of pants hemmed for my Hawaii trip that I was leaving for on Sunday. Ayten was able to get it done for me and the quality is unmatched! It was $45 because it was double lined, but typically bringing hems up is $20. I think this is very reasonably priced, and I will be back! She's a little out of my way, but I'm so impressed, I will be making the journey to her shop for all my tailoring needs.

I always take my rugs to Superior Rug Cleaners and I have had great results. Very friendly staff…read moreand answers all of my questions. I have a Shag rug being cleaned right now, I will see how it turns out, but all my other rugs has been awesome.

Nice folks, prompt service, excellent results! Dropped off 5 rugs and a week later picked up 5…read morespotless and super refreshed rugs, just in time for the holidays.

I highly, highly recommend Olena's Sewing! I came to her with a wedding dress alteration and mother…read moreof the bride dress alternation with a tight timeframe. Olena did an incredible job and the dress was extremely comfortable and looked beautiful in the photos. I chose Olena based on reviews online that I read, and I am so glad that I did! She was very professional, reasonable prices, and she has excellent quality of work with attention to detail. Thank you, Olena!

Terrible customer service. Easy fix on my full zip fleece jacket. She texted me and told me "After…read morecareful consideration, I do not think we are a right fit for your request and should proceed forward. Please consider looking for another tailor that you will feel more confident in and will be able to provide you with exactly what you are looking for. The jacket being new I understand it is of a great deal to have it fixed without being rarely noticeable. Stitching it with sewing machine or by hand with regular needle will not give the effect you are looking for and I do not feel confident in this case that you will be happy with results without proper tool. Thank you." *mind you she never even heard of a snag needle* So this tailor doesn't have any confidence in her work. She just pretty much told me to find someone else. Difficult communicating with her too. *DO NOT RECOMMEND*. She couldn't even fix this....

I needed a Zipper replaced in a NEW Hoodie ...I'd broken the original Zipper putting it in the…read morewashing machine without Zipping it up.....and the Machine ATE the Zipper. The Kind and Talented Ladies at Suffolk did a fabulous Job and treated me right. EZ to find and parking right at the Front Door. I give them 10 Stars.

One of Holyoke's Best Kept Secrets…read more Suffolk Tailor fills a niche that was really lacking in the Springfield Chicopee Holyoke Area. Let's face it. You have to go to larger cities to find clothing stores with alterations. And you can often find good deals online, but the alterations are your problem! My wife found 3 sharp looking pairs of slacks at L.L. Bean, albeit a bit too large for her. Suffolk made them fit perfectly with a turnaround time of just a few days. Prices are moderate. I don't expect new full service department stores in our area anytime soon. And internet shopping is here to stay. May I suggest taking advantage of your shopping finds or gifts and having Suffolk Tailor make them fit for you.