I used this cleaning service on the recommendation of a relative. I had 2 comforters cleaned…read more(Queen and King). It was expensive at $40.00 each but I needed them done quickly. I picked both up about a week or so after due date. One was extremely wrinkled which I wasn't expecting at that price point nor from a professional service. Of course, the fabric and late pick up may have contributed but I've had the same comforter cleaned before at half the price without wrinkles. Not sure what happened this time around and will seek other options in the future.

I hate to write negative reviews but I was very disappointed. I had a kilt with a broken buckle…read morethat needed to be resized and a leather jacket with a small tear. I chose to come here because they can work with leather. The tailor said there wasn't anything she could do about the kilt and brushed off my request for an inside pocket on the jacket. I drop off the jacket to be repaired. Two week and twenty bucks later I come back for the jacket. Instead of being patched, the tear is messily stitched. There's so much stitching I can feel it through the sleeve. She said she didn't have any material, not even a square inch of black leather that would have done the job. I ended up taking the kilt to another tailor who did a great job in half the time and for less than the quoted price. I'm thinking of taking her the jacket, getting the amateurish stitching ripped out and redone properly. I don't want to speak ill of the hardworking people who run this place. But I'm afraid I would be back do to poor customer service and craftsmanship.

I haven't gotten dry cleaning done here so this review is solely based on repairs I've had done…read more I've needed some zippers repaired on a few coats (thanks kids) and this place was recommended by my aunt. I took them in and the counter staff was friendly and helpful. They took it in and they were ready the next day. They were fairly inexpensive as well. I'll definitely be back here for repairs! I'll give them a go with dry cleaning too.

Dry cleaned my suit pants today,and was very pleased with the quality and value of this business…read more They are nowy go to place for dry cleaning and more Thank you, Chris

Good service, and fast work , would recommend. Brought in a coat which they did a really good job onread more

I was very impressed. I brought 2 of my work pants in because I couldn't get the nice crease down…read morethe legs and they came back clean and perfectly pressed! It was honestly better than when I first bought the pants. Reasonable priced (I think) but it does take about a week.

From the owner: Professional Dry Cleaning since 1958…read more Family owned Dry Cleaning and Laundry service. In business over 60 years. Handles all types of cleaning for your clothing and household items. All work done on premise in East Longmeadow store. Fast service, expert alterations, comforter cleaning, leather and suede cleaning, wedding gown preservation, antique garment restoration, spot removal specialists.

I am impressed by this dry cleaning store- I brought in last month a cotton jacket and bathroom…read moreshower curtain that are dry clean only. Both had old stains and they even wet washed it to remove them completely. They go out of their way to get the job done immaculately. Now I can still proudly wear my old jacket which looks brand new.

Have been using Belmont Laundry for many years. You can always count on them. Expensive but good…read moreservice.

"Wow I don't even know how to tell you how bad my very first experience was with this business…read more On Friday sept 6, 2013 I dropped off a pair of suit pants my husband needs to wear to a wedding, yes tomorrow, sept 14, 2013. I was told that his pants would be ready on Monday sept 9,2013 after 4pm, great I loved this. However upon getting there on Monday the 9th, my pants were not there, on Tuesday after 4 they were not there, on Wednesday they were not there. I asked the innocent clerk to have them back in the store with Thursdays delivery, to have them delivered to the store dirty or clean, whichever so I can get them cleaned by a different dry cleaners by sat for the wedding. Having said this, the innocent clerk said, "I feel the need to tell you the truth, the owner Mr x. is going thru a nasty divorce and his dry cleaning machine broke down and doesnt have the money to fix his machine, and he now has brought all the clothes to be dr cleaned to omega cleaners in east Longmeadow and has a contract with that owner, but doesnt have any money to pick up the cleaned clothes there either" i did however manage to get the owners cell phone number from The innocent clerk, I left him over a dozen messages within 24 hrs but to no avail would he respond with a phone call back to me, nor would he meet me at omega cleaners to give me my husbands pants. Omg I just cannot believe that this man does business like this, just way too much stress. I then called omega cleaners to beg for my pants and they stated their contract was with mr x. and they could not release the pants but on to him. I then drove the 10 miles to omega cleaners in east Longmeadow and begged for my pants, We did get them we paid $10 for cleaned pants from them, when they should have cost me $7 from caristo's cleaners in Ludlow, was glad the stress was over but will NEVER GO TO CARISTO'S again. If you are unlucky enough to not get your clothes you need from them this week, call omega cleaners in east Longmeadow Good luck One Unhappy customer hope this helps many people

Had a zipper replaced on a winter coat. It was nicely done with a very good durable zipper. Thank…read moreyou i was satisfied and appreciated your service.

City Cleaners on State Street is one of Springfield's best small businesses! In addition to…read moretraditional dry cleaning services, I have had clothing alteration, stuffed animal mending and restoration and curtain hemming done at an amazingly high-quality. The owners are unfailingly, respectful, courteous, and tolerant when I forget and leave my things there too long! Everyone is greeted and treated like they are the most important person when they walk in. I love being remembered by the owners when I go back. It reminds me of the time when businessEd really cared about their customers and were members of the community, not just occupying spaces in the community. You won't be disappointed, if you give City Cleaners a chance.

Was so happy to have found Sentry as a go-to spot for alterations right near my workplace. I don't…read moreoften get things tailored and the seamstress here was very helpful to me in ways I didn't expect - pointing out how the dress should fall, cautioning me against taking the shoulder up too high, less it cause underarm irritation, etc. The dress was altered to remove cap sleeves and take up the seam along the shoulder (my poor description just shows how little I know about sewing!) - anyway, the whole deal only cost $20 and was ready in a week. I couldn't have asked for better service and I already packed a large bag full of more items from closet to get fixed. One note: call ahead if you need to see the seamstress. My understanding is she doesn't work in the mornings or on Wednesdays, but of course, all schedules are subject to change!

Paid $80 damn dollars for them to fuck up my uniform. They dry cleaned it and ended up sewing MY…read moreSLEEVE SHUTafter I asked them to sew correct rank on it. Now- I have to pay ANOTHER cleaner to undo the damage!! Another damn dollar spent unnecessarily! They're over priced and can't even do two things right! Waste of time and money!! Overly fabricated about that's for sure!

I just picked up my winter coat. A food stain remained on the lapel. Are they gas lighting me? I…read morepaid $20 and food stain is still on the coat. What did they do for $20? Not one thing. Do not go to this place.

very timely service and great results on dry cleaning. i had a dress dry cleaned with mold spots on…read moreit and they had it back to me in two days.

This place deserves far better reviews than it has, at least where I go in the Amherst location…read more The customer service is excellent & accommodating & the cleaning has been good for me so far for 3 important items including a last minute bridesmaid gown which was returned to me within 2 days. All the cleaning is green at no extra charge & they clean Ugg boots & do alterations as well, all with a smile. I plan to work with this small business for all my clothing needs. One thing to be aware of is that any items they send out to their Holyoke location to be cleaned might not be returned until after 3 or 4pm on the day of pickup, so plan accordingly!!

They have been reliable for the last 10 years. Also friendly and attentive…read more Turnaround time is good. They always know who I am, even when employees turn over, which has been nice. Clothes are returned in very good condition, just how I want them. To me, cleaners are not the kind of thing to rave about if they're great. Only to complain about if they're not. So let me say this business has been solid friendly and reliable for a decade.