I used this cleaning service on the recommendation of a relative. I had 2 comforters cleaned…read more(Queen and King). It was expensive at $40.00 each but I needed them done quickly. I picked both up about a week or so after due date. One was extremely wrinkled which I wasn't expecting at that price point nor from a professional service. Of course, the fabric and late pick up may have contributed but I've had the same comforter cleaned before at half the price without wrinkles. Not sure what happened this time around and will seek other options in the future.

I hate to write negative reviews but I was very disappointed. I had a kilt with a broken buckle…read morethat needed to be resized and a leather jacket with a small tear. I chose to come here because they can work with leather. The tailor said there wasn't anything she could do about the kilt and brushed off my request for an inside pocket on the jacket. I drop off the jacket to be repaired. Two week and twenty bucks later I come back for the jacket. Instead of being patched, the tear is messily stitched. There's so much stitching I can feel it through the sleeve. She said she didn't have any material, not even a square inch of black leather that would have done the job. I ended up taking the kilt to another tailor who did a great job in half the time and for less than the quoted price. I'm thinking of taking her the jacket, getting the amateurish stitching ripped out and redone properly. I don't want to speak ill of the hardworking people who run this place. But I'm afraid I would be back do to poor customer service and craftsmanship.

I haven't gotten dry cleaning done here so this review is solely based on repairs I've had done…read more I've needed some zippers repaired on a few coats (thanks kids) and this place was recommended by my aunt. I took them in and the counter staff was friendly and helpful. They took it in and they were ready the next day. They were fairly inexpensive as well. I'll definitely be back here for repairs! I'll give them a go with dry cleaning too.

I had a wonderful experience at Elms Cleaners for my wedding dress alterations…read more *PLEASE BE AWARE* she is booking months out! I had to call in the beginning of May for my September wedding and she had to squeeze me in then. So call 5 months before your big day or sooner. She booked 4 appointments for me, and a final appointment for pick up and how to show my maid of honor how to bustle my dress. She might look a little disorganized, but that is just her way of doing things. My wedding dress came out perfect. The only problem was my dress was so heavy the bustle did come undone at my reception but this was my fault for stepping on the dress and ripping some of the button's thread.. I had emergency thread and able to fix it... most dresses would not have this problem, but if you're waking in uneven grass just make sure to lift up the dress and watch your step. Either way, I looked perfect in the dress and that's all that mattered. She has great communication, always verified next appointments and texted me if she needed any questions answered or updates on when my dress was ready. Ursula is a very sweet lady, and always trying to appease. I would definitely recommend to anyone. She's actually a master tailor, took 8 years of schooling... her perfection and attention to detail is on point. She was very helpful with veil selection and advice for bridal fashion. She also helped me find a new rhinestone appliqué piece for the bodice that was nicer than the one the dress came with! Just call really early to book!

Ursula is one of Western Massachusetts' best kept secrets for bridal alterations. She doesn't…read moreadvertise much and I only heard her through several women in my family. As soon as I met her, her warmth and personality shone through. She truly cares about you as a customer and takes genuine care in making your dress look amazing on your body. I had a challenging dress shade and wasn't able to find a veil to match. When she heard this, she suggested that I let her figure out the veil part. She took it upon herself to find the perfect fabric and lining. In the end, she crafted a GORGEOUS veil that would have cost me hundreds of dollars if I went elsewhere. Now I have a beautiful keepsake that you couldn't find anywhere else. My dress fit like a glove, and I felt beautiful. Her rates were very affordable, and I think she should honestly charge more because her craftsmanship was so good. She does run a dry cleaning shop at the same time, so while she *does* give you individualized attention, do be prepared for her to have to pause for taking phone calls and taking dry cleaning drop offs. If you consider yourself to be a "bridezilla" who can't stand an interruption or two, then this might not be the place for you. If you want to work with a wonderful and talented seamstress who's gonna make you look like a queen, see Ula.

I should have read the reviews before using Park Cleaners! Paid for minor alterations to a dress…read morethat fit perfectly aside from being too long: shorten, add strap loops and tack 2 folds that were sticking out at odd angles. At pickup, no strap loops and instead of tacking the folds they took the dress in so it was way too small and couldn't zip up! They said they couldn't fix it and offered a) refund b) to pay for a replacement dress. When I called back to say we had been able to fix it and correct the problems they caused, and only wanted the refund of $65 and not for them to oay for a new dress which would have been $200 or more, the owner refused! I thought she would be pleased we were choosing the lower amount! DON'T TRUST THEIR WORK. They don't speak the language the alterations employee speaks so how can they ever know if they are communicating to her what is needed?! SO DISHONEST.

Drop off laundry and had zipper replaced on jacket. I've…read moreused park cleaners for 40 years and my mom has been going there since 1967. Excellent service, and extremely quick turn around time. Free pickup and delivery and same day service. They can get impossible stains out of my white shirts. I can't say enough great things about all my experiences with the staff at park cleaners. They always greet you with a smile.

Went there on 2/15/26. I was treated so rudely and with such contempt from the moment I walked in…read morethe door, hadn't even said anything yet, that I didn't leave my items to be cleaned. I will never go back there and would not recommend this place to anyone else.

Wonderful customer service and attention! They are the best…read morein the business. great discounts and turn around time. Highly recommend!

This is unacceptable. This mark wasn't even on the pants when I dropped it off. They made my…read moreclothes dirtier. Customer service wasn't very friendly either.

What can I say, I've been doing my dry cleaning with them for the past 12 years and they always…read morehave done a perfect job. Thanks Belmont!

This place has quickly become my go-to dry cleaner in the area. After moving here, I tried a few…read morespots, but none matched the level of service and consistency I've found here. They've handled everything from everyday shirts to suits and sweaters -- always coming back looking great. I've also brought in rugs and comforters, and they did a solid job with those too. The staff is friendly, and the turnaround time is reasonable. Overall, very dependable and professional -- I definitely recommend them!

Brought in several shirts to be laundered and one pair of khakis. Nothing that needed dry…read morecleaning. No suits or dresses. Was shocked when I received a bill for $188! 8 of the items were priced over $10/each. I had been happy with previous owner, and presumed service and pricing would be comparable with the new owners. Will NOT be going back.