I used this cleaning service on the recommendation of a relative. I had 2 comforters cleaned…read more(Queen and King). It was expensive at $40.00 each but I needed them done quickly. I picked both up about a week or so after due date. One was extremely wrinkled which I wasn't expecting at that price point nor from a professional service. Of course, the fabric and late pick up may have contributed but I've had the same comforter cleaned before at half the price without wrinkles. Not sure what happened this time around and will seek other options in the future.

I hate to write negative reviews but I was very disappointed. I had a kilt with a broken buckle…read morethat needed to be resized and a leather jacket with a small tear. I chose to come here because they can work with leather. The tailor said there wasn't anything she could do about the kilt and brushed off my request for an inside pocket on the jacket. I drop off the jacket to be repaired. Two week and twenty bucks later I come back for the jacket. Instead of being patched, the tear is messily stitched. There's so much stitching I can feel it through the sleeve. She said she didn't have any material, not even a square inch of black leather that would have done the job. I ended up taking the kilt to another tailor who did a great job in half the time and for less than the quoted price. I'm thinking of taking her the jacket, getting the amateurish stitching ripped out and redone properly. I don't want to speak ill of the hardworking people who run this place. But I'm afraid I would be back do to poor customer service and craftsmanship.

The quality of the alterations was satisfactory, however, the $150.00 charge for adjusting the…read moresleeves and sides of a sport coat was deemed excessive. Upon questioning the price, which was double that of Joseph A. Bank's quoted rate, the service provider responded rudely by suggesting I take my business elsewhere.

I mind you have been to the place two times & the times which I have this gentleman knows his craft…read morereally well. First time was during the COVID bit & I had a strap of my facemask put back on & today I got a strap sewed back on to the bag which I use in case of shopping in West Springfield, the person is well schooled with the sewing he does to get the stuff for you as you need & can easily take care of any job no problems & even reasonably priced. Now you know.

Wonderful Hometown quality service really . Very nice quality work highly recommend. I dropped off…read moresome shirts and pants everything was ready on time had a reasonable price. Thank you Linda and Hazel

This business always does a great job on all my professional button front shirts and linen tops…read more Been utilizing their services for 7 years, no problems.

Excellent work - from dry cleaning to repairs. A bit expensive, but worth it. I rarely go to any…read moreother dry cleaners or tailor.

Always great service. And great work too. Conveniently located on Damon Rd. in Northampton.read more

Wonderful couple and they do amazing work!! They done simple hems to altering formal gowns for us…read moreand their work is immaculate.

They are very nice and they do a great job at a good price. Can't say enough good things about…read morethis husband and wife team.

This place has quickly become my go-to dry cleaner in the area. After moving here, I tried a few…read morespots, but none matched the level of service and consistency I've found here. They've handled everything from everyday shirts to suits and sweaters -- always coming back looking great. I've also brought in rugs and comforters, and they did a solid job with those too. The staff is friendly, and the turnaround time is reasonable. Overall, very dependable and professional -- I definitely recommend them!

Brought in several shirts to be laundered and one pair of khakis. Nothing that needed dry…read morecleaning. No suits or dresses. Was shocked when I received a bill for $188! 8 of the items were priced over $10/each. I had been happy with previous owner, and presumed service and pricing would be comparable with the new owners. Will NOT be going back.

City Cleaners has proven to be a great business agent in the community, I love the way they…read moreinterreact with their customers and the service they provide. Their service is of the best quality, I highly recommend them to everyone. Keep up the Good work. Pastor Dr. C. S. Cooley

We chose City Cleaners because of their good reviews. We had a few items needing pressing and…read morelaundering before graduation. Tiffany was a pleasure to work with. She is knowledgeable and so friendly. Our clothes were cleaned well. Upon pick up, I mistakenly only took one of my items. Tiffany called us to alert us that the other item was still at the store. I appreciate her diligence. The store would be closed the next day- and I would have been out of luck. Excellent customer service. I would do business with them again.

I have brought my wedding dress and a vintage velvet sofa cushion to Omega and they did an amazing…read morejob! They got stains out that I didn't think would be possible. Their price was fair and their work was awesome I am beyond happy with their service!!

I've had bad luck with other cleaners damaging my clothes in the past. I've been going here a…read morewhile and it hasn't happened yet. The staff is very friendly (my fav is the dude with the funny T-shirts) and the owner knows me enough to say hello when I come in.