Did a fantastic job on letting out a suit and shortening our curtains! So easy, convenient, and…read moreaffordable. Planning to use Bx Custom Sewn for everything else I ever need to be altered. Great local business in Ludlow!

I ordered a custom embroidery piece from Emily. I was thoroughly impressed with her professionalism…read moreand customer service: immediately, she followed up to confirm my request and the details. She completely understood what I was looking for with minimal explanation. Her attention to detail was impeccable, down to ensuring that the colors in the border pattern were symmetrical - as a graphic designer, I realize how important small details are to a finished piece and was thrilled that she was already thinking the same! Though she was completely spot on with what I was looking for, she still asked questions and confirmed everything, then sent a digital proof the following day for approval. Knowing this is a custom made piece, I fully expected a fairly long turn around time. Within weeks, a carefully wrapped package appeared at my door. My embroidery piece, which was also wrapped on a sturdy backing, was packaged pristinely in tissue and an added layer of bubble wrap. When I measured it to frame, I realized she made it to be a common size which made buying a frame for it a breeze. I can't wait to order from Emily again!

I used this cleaning service on the recommendation of a relative. I had 2 comforters cleaned…read more(Queen and King). It was expensive at $40.00 each but I needed them done quickly. I picked both up about a week or so after due date. One was extremely wrinkled which I wasn't expecting at that price point nor from a professional service. Of course, the fabric and late pick up may have contributed but I've had the same comforter cleaned before at half the price without wrinkles. Not sure what happened this time around and will seek other options in the future.

I hate to write negative reviews but I was very disappointed. I had a kilt with a broken buckle…read morethat needed to be resized and a leather jacket with a small tear. I chose to come here because they can work with leather. The tailor said there wasn't anything she could do about the kilt and brushed off my request for an inside pocket on the jacket. I drop off the jacket to be repaired. Two week and twenty bucks later I come back for the jacket. Instead of being patched, the tear is messily stitched. There's so much stitching I can feel it through the sleeve. She said she didn't have any material, not even a square inch of black leather that would have done the job. I ended up taking the kilt to another tailor who did a great job in half the time and for less than the quoted price. I'm thinking of taking her the jacket, getting the amateurish stitching ripped out and redone properly. I don't want to speak ill of the hardworking people who run this place. But I'm afraid I would be back do to poor customer service and craftsmanship.

So instead of a tailoring job, I asked if Shamika could repair a beloved plush whose tail fell off…read more Not only were her prices very fair (I gave her a little extra because the value of her work was worth way more than like 10$) Not only did was she very quick but my plush looks perfect, good as new! And she even gave me suggestions on how to fix it myself using a mattress needle should it happen again. Honestly the fix makes it look like nothing ever happened and I am super pleased, definitely recommend her for any sewing needs.

From the owner: My garments is custom made and tailored to you and unique by design. Customer satisfaction. Private…read moreconsultation.

This woman is the best seamstress I've ever watched work. She did an excellent job an altering a…read morecorset type top for me when I left except me like it was made for me. She is jovial and does joke around. The aforementioned review is unfortunate. I didn't take her for a person like that in the smallest way. I am a 64-year-old disabled senior citizen, and she was nothing but respectful and professional to me.

Considerably rude! Thought she hung up the phone and I heard her turn to her client and start a…read morewhole conversation about me!! Refused to fit me without shoes. Even though I'm wearing flats. Made rude comments about me getting married barefoot and laughed! I'm beside myself. She belittled me, and for that I think her professional needs serious evaluation.

was able to speedily expedite a formal dress i needed hemmed in a small amount of time. beautiful…read morejob, highly recommend.

I bought a dress online for a wedding, it had three layers on the bottom. I took it here for…read morealterations. It was hemmed and cleaned within a week, very clean on the edges. Thank you!

After the initial confusion surrounding my order, the owner, Brad took charge…read more Brad kept me in the loop about my orders, apologized for the previous inconveniences, and spent time and energy to make sure that my purchase went smoothly. Thank you, Brad for the effort you made to smooth things out.

We rented a tuxedo for my son's prom at Zahner's. The service was incredible: professional,…read moreprecise, pleasant and unbelievably fast. The price of the rental was also less than every other place we'd heard from other boys. The folks who work here are SO good at what they do....you not only want to return for all of your other clothing needs you want to tell everyone to go here. We will be returning for senior prom as well. The experience was TOP NOTCH. So pleased with our experience....