I highly, highly recommend Olena's Sewing! I came to her with a wedding dress alteration and mother…read moreof the bride dress alternation with a tight timeframe. Olena did an incredible job and the dress was extremely comfortable and looked beautiful in the photos. I chose Olena based on reviews online that I read, and I am so glad that I did! She was very professional, reasonable prices, and she has excellent quality of work with attention to detail. Thank you, Olena!

I brought in a dress that needed some serious hemming and it was done perfectly! The dress had many…read morelayers and lengths, which i knew might be complicated. The work was done in 10 days and she charged $100. Will definitely return for future work!

I had a wonderful experience at Elms Cleaners for my wedding dress alterations…read more *PLEASE BE AWARE* she is booking months out! I had to call in the beginning of May for my September wedding and she had to squeeze me in then. So call 5 months before your big day or sooner. She booked 4 appointments for me, and a final appointment for pick up and how to show my maid of honor how to bustle my dress. She might look a little disorganized, but that is just her way of doing things. My wedding dress came out perfect. The only problem was my dress was so heavy the bustle did come undone at my reception but this was my fault for stepping on the dress and ripping some of the button's thread.. I had emergency thread and able to fix it... most dresses would not have this problem, but if you're waking in uneven grass just make sure to lift up the dress and watch your step. Either way, I looked perfect in the dress and that's all that mattered. She has great communication, always verified next appointments and texted me if she needed any questions answered or updates on when my dress was ready. Ursula is a very sweet lady, and always trying to appease. I would definitely recommend to anyone. She's actually a master tailor, took 8 years of schooling... her perfection and attention to detail is on point. She was very helpful with veil selection and advice for bridal fashion. She also helped me find a new rhinestone appliqué piece for the bodice that was nicer than the one the dress came with! Just call really early to book!

Ursula is one of Western Massachusetts' best kept secrets for bridal alterations. She doesn't…read moreadvertise much and I only heard her through several women in my family. As soon as I met her, her warmth and personality shone through. She truly cares about you as a customer and takes genuine care in making your dress look amazing on your body. I had a challenging dress shade and wasn't able to find a veil to match. When she heard this, she suggested that I let her figure out the veil part. She took it upon herself to find the perfect fabric and lining. In the end, she crafted a GORGEOUS veil that would have cost me hundreds of dollars if I went elsewhere. Now I have a beautiful keepsake that you couldn't find anywhere else. My dress fit like a glove, and I felt beautiful. Her rates were very affordable, and I think she should honestly charge more because her craftsmanship was so good. She does run a dry cleaning shop at the same time, so while she *does* give you individualized attention, do be prepared for her to have to pause for taking phone calls and taking dry cleaning drop offs. If you consider yourself to be a "bridezilla" who can't stand an interruption or two, then this might not be the place for you. If you want to work with a wonderful and talented seamstress who's gonna make you look like a queen, see Ula.

The quality of the alterations was satisfactory, however, the $150.00 charge for adjusting the…read moresleeves and sides of a sport coat was deemed excessive. Upon questioning the price, which was double that of Joseph A. Bank's quoted rate, the service provider responded rudely by suggesting I take my business elsewhere.

I mind you have been to the place two times & the times which I have this gentleman knows his craft…read morereally well. First time was during the COVID bit & I had a strap of my facemask put back on & today I got a strap sewed back on to the bag which I use in case of shopping in West Springfield, the person is well schooled with the sewing he does to get the stuff for you as you need & can easily take care of any job no problems & even reasonably priced. Now you know.

was able to speedily expedite a formal dress i needed hemmed in a small amount of time. beautiful…read morejob, highly recommend.

I bought a dress online for a wedding, it had three layers on the bottom. I took it here for…read morealterations. It was hemmed and cleaned within a week, very clean on the edges. Thank you!

Excellent service. Very efficient and friendly. Rented a tux for my son's prom. Fit perfectly and…read morelooked gorgeous. Picked up the day before prom and return was 1-2 days after. Very convenient. Price was excellent, especially with the prom special. Highly recommended.

This place is absolutely amazing with outstanding service and employees. Kevin the owner, is…read moreincredible to work with and a great guy. Thank you

This woman is the best seamstress I've ever watched work. She did an excellent job an altering a…read morecorset type top for me when I left except me like it was made for me. She is jovial and does joke around. The aforementioned review is unfortunate. I didn't take her for a person like that in the smallest way. I am a 64-year-old disabled senior citizen, and she was nothing but respectful and professional to me.

Considerably rude! Thought she hung up the phone and I heard her turn to her client and start a…read morewhole conversation about me!! Refused to fit me without shoes. Even though I'm wearing flats. Made rude comments about me getting married barefoot and laughed! I'm beside myself. She belittled me, and for that I think her professional needs serious evaluation.

Cruise Kids The…read morewonderful ladies at Parsons Sewing have worked on , repaired and kept our three Brother embroidery machines running superbly. These are incredibly complex and sophisticated machines. In our business of childrens clothing design and manufacturing, we cannot be having machines idle or not working. We have come to rely on Parsons to handle whatever comes up. They have also worked on our sergers, and it doesn't matter that we didn't purchase them there. We have never had a problem with Parsons and look forward to a long and happy working relationship with them for years to come!

Friendly staff. Great classes. Lots of accessories for pfaff machines and trained repair/…read moremaintenance staff