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    Elms Cleaners & Expert Alterations

    4.7 (10 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Elms Cleaners & Expert Alterations

    Clothing alterations

    Clothing mending and repair

    Dry cleaning

    1 More Service

    Stain treatment

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    Recommended Reviews - Elms Cleaners & Expert Alterations

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    4 years ago

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    8 years ago

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    8 years ago

    Úrsula is an amazing person! She helped me with my daughter's sweet 15 dress that was custom made from California. Great customer service.

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    Review Highlights - Elms Cleaners & Expert Alterations

    I enjoyed supporting a local business for work that needed to be done and she was so worth it!

    Mentioned in 2 reviews

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    Five Star Cleaners

    Five Star Cleaners

    (6 reviews)

    $

    I used this cleaning service on the recommendation of a relative. I had 2 comforters cleaned…read more(Queen and King). It was expensive at $40.00 each but I needed them done quickly. I picked both up about a week or so after due date. One was extremely wrinkled which I wasn't expecting at that price point nor from a professional service. Of course, the fabric and late pick up may have contributed but I've had the same comforter cleaned before at half the price without wrinkles. Not sure what happened this time around and will seek other options in the future.

    I hate to write negative reviews but I was very disappointed. I had a kilt with a broken buckle…read morethat needed to be resized and a leather jacket with a small tear. I chose to come here because they can work with leather. The tailor said there wasn't anything she could do about the kilt and brushed off my request for an inside pocket on the jacket. I drop off the jacket to be repaired. Two week and twenty bucks later I come back for the jacket. Instead of being patched, the tear is messily stitched. There's so much stitching I can feel it through the sleeve. She said she didn't have any material, not even a square inch of black leather that would have done the job. I ended up taking the kilt to another tailor who did a great job in half the time and for less than the quoted price. I'm thinking of taking her the jacket, getting the amateurish stitching ripped out and redone properly. I don't want to speak ill of the hardworking people who run this place. But I'm afraid I would be back do to poor customer service and craftsmanship.

    Belmont Laundry and Custom Dry Cleaners - Store hours since 2021

    Belmont Laundry and Custom Dry Cleaners

    (6 reviews)

    $$

    If I could give 0 stars, I would…read more DO NOT USE THIS SERVICE. I need to make this extremely clear to anyone who sees this. Please do NOT go to this business. Wash your clothes by hand if you must, but avoid using this service at all cost. My clothes were not only not ready by their promise time, but they were at the wrong location, returned in their original condition, and I was NOT refunded. Absolutely disgraceful. 3/25/24: As a first time customer, I went to the Westfield st location to clean two white coats for work (I'm a registered pharmacist). Upon entering the location, I was greeted with an extremely cold energy, courtesy of the front lady Tiana. There was no acknowledgment, which is fair as there was a lady in front of me. I waited in line as I watched her handle the customer in front of me attentively and sweetly for over 10min. No problems, however, when it was my turn, it was clear there was a shift in her mannerisms. She avoided eye contact, took personal phone calls while handling me, and was all around disrespectful in my opinion. As a young black professional, I pay attention to these behaviors especially when they are so sharply different from what I saw with the previous lady (white, middle age). She assured me my coats would be ready for pickup the following day at 4:30pm. Fast forward to today, 3/26/24. I get to the location and the delivery man / co-owner it seems, Rodrigo. Takes my name and notifies me that they made a mistake, and my coats are still at the cleaning location. He gave me his number and said he would pick them up and bring them, but it was close to closing, and I had a feeling this was NOT a reliable business. I followed him to the location just for him to walk out, shoulders shrugged, cowardly muttering "Looks like we couldn't get to them tonight" holding my two dirty coats. I made it clear that this was unacceptable, and he offers the first half-cooked apology I received this whole experience and a "cash app" refund. In my discussing of this unprofessionalism, Rodrigo had what appeared to be a mild breakdown as he discussed the stress he's been under with two daughters, one of which he felt the need to mention was black, since I myself am a young black man. Disgraceful. As a personal message to you and this business, if you want to be a respected father, respect yourself first. Take accountability. Take care of your customers. Please DM me for details as I am currently in the beginning stages of court proceedings (as I was not given a proper refund, and will be missing work) but to summarize, this is a terrible business that does NOT respect its customers. Luckily, my jacket maintains a recording device that has this whole interaction. Final notes: Tiana, (Westfield st front lady) please treat all your customers with an equal level respect. Young or old. Black or white. Nonverbal communication speaks volumes. Rodrigo, you're 36 with a family. You don't strike me as a terrible person, but the way you handled this situation was honestly disgraceful. We all make mistakes. It's in how we handle it that makes all the difference. Feel free to message me, otherwise, I'll see you in court. Stay blessed.

    Looking for consistency this is your dry cleaner. For years they have provided consistent cleaning…read more When you walk in the are pleasant fast and accurate . The ore pay saves you 10%. Now a days every little bit helps .

    Elms Cleaners & Expert Alterations - sewingalterations - Updated May 2026

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