Dry cleaned my suit pants today,and was very pleased with the quality and value of this business…read more They are nowy go to place for dry cleaning and more Thank you, Chris

Good service, and fast work , would recommend. Brought in a coat which they did a really good job onread more

I used this cleaning service on the recommendation of a relative. I had 2 comforters cleaned…read more(Queen and King). It was expensive at $40.00 each but I needed them done quickly. I picked both up about a week or so after due date. One was extremely wrinkled which I wasn't expecting at that price point nor from a professional service. Of course, the fabric and late pick up may have contributed but I've had the same comforter cleaned before at half the price without wrinkles. Not sure what happened this time around and will seek other options in the future.

I hate to write negative reviews but I was very disappointed. I had a kilt with a broken buckle…read morethat needed to be resized and a leather jacket with a small tear. I chose to come here because they can work with leather. The tailor said there wasn't anything she could do about the kilt and brushed off my request for an inside pocket on the jacket. I drop off the jacket to be repaired. Two week and twenty bucks later I come back for the jacket. Instead of being patched, the tear is messily stitched. There's so much stitching I can feel it through the sleeve. She said she didn't have any material, not even a square inch of black leather that would have done the job. I ended up taking the kilt to another tailor who did a great job in half the time and for less than the quoted price. I'm thinking of taking her the jacket, getting the amateurish stitching ripped out and redone properly. I don't want to speak ill of the hardworking people who run this place. But I'm afraid I would be back do to poor customer service and craftsmanship.

Laundry Party is a game changer for me. Hands down the best service. Do yourself the favor and give…read morethem a try.

They were scheduled to pick up 8 bags of laundry on Nov 20, 2023 at a cost of $248. They did not…read morearrive to pick up the laundry as scheduled, did not answer their phone, and did not call. The owner of the laundry (a friend) no longer trusted them to take away eight 13-gallon bags of her clothing and household items. We both reached out by telephone. I have emailed numerous times. It has now been two weeks, and I am still waiting for a refund OR EVEN A RESPONSE TO MY EMAILS. Caveat emptor--buyer beware.

I should have read the reviews before using Park Cleaners! Paid for minor alterations to a dress…read morethat fit perfectly aside from being too long: shorten, add strap loops and tack 2 folds that were sticking out at odd angles. At pickup, no strap loops and instead of tacking the folds they took the dress in so it was way too small and couldn't zip up! They said they couldn't fix it and offered a) refund b) to pay for a replacement dress. When I called back to say we had been able to fix it and correct the problems they caused, and only wanted the refund of $65 and not for them to oay for a new dress which would have been $200 or more, the owner refused! I thought she would be pleased we were choosing the lower amount! DON'T TRUST THEIR WORK. They don't speak the language the alterations employee speaks so how can they ever know if they are communicating to her what is needed?! SO DISHONEST.

Drop off laundry and had zipper replaced on jacket. I've…read moreused park cleaners for 40 years and my mom has been going there since 1967. Excellent service, and extremely quick turn around time. Free pickup and delivery and same day service. They can get impossible stains out of my white shirts. I can't say enough great things about all my experiences with the staff at park cleaners. They always greet you with a smile.

This is unacceptable. This mark wasn't even on the pants when I dropped it off. They made my…read moreclothes dirtier. Customer service wasn't very friendly either.

What can I say, I've been doing my dry cleaning with them for the past 12 years and they always…read morehave done a perfect job. Thanks Belmont!

We use Longmeadow Cleaners for our personal clothes, as well as for our business. The service is…read morespectacular!

Brought in several shirts to be laundered and one pair of khakis. Nothing that needed dry…read morecleaning. No suits or dresses. Was shocked when I received a bill for $188! 8 of the items were priced over $10/each. I had been happy with previous owner, and presumed service and pricing would be comparable with the new owners. Will NOT be going back.

We chose City Cleaners because of their good reviews. We had a few items needing pressing and…read morelaundering before graduation. Tiffany was a pleasure to work with. She is knowledgeable and so friendly. Our clothes were cleaned well. Upon pick up, I mistakenly only took one of my items. Tiffany called us to alert us that the other item was still at the store. I appreciate her diligence. The store would be closed the next day- and I would have been out of luck. Excellent customer service. I would do business with them again.

Had a zipper replaced on a winter coat. It was nicely done with a very good durable zipper. Thank…read moreyou i was satisfied and appreciated your service.

If I could give 0 stars, I would…read more DO NOT USE THIS SERVICE. I need to make this extremely clear to anyone who sees this. Please do NOT go to this business. Wash your clothes by hand if you must, but avoid using this service at all cost. My clothes were not only not ready by their promise time, but they were at the wrong location, returned in their original condition, and I was NOT refunded. Absolutely disgraceful. 3/25/24: As a first time customer, I went to the Westfield st location to clean two white coats for work (I'm a registered pharmacist). Upon entering the location, I was greeted with an extremely cold energy, courtesy of the front lady Tiana. There was no acknowledgment, which is fair as there was a lady in front of me. I waited in line as I watched her handle the customer in front of me attentively and sweetly for over 10min. No problems, however, when it was my turn, it was clear there was a shift in her mannerisms. She avoided eye contact, took personal phone calls while handling me, and was all around disrespectful in my opinion. As a young black professional, I pay attention to these behaviors especially when they are so sharply different from what I saw with the previous lady (white, middle age). She assured me my coats would be ready for pickup the following day at 4:30pm. Fast forward to today, 3/26/24. I get to the location and the delivery man / co-owner it seems, Rodrigo. Takes my name and notifies me that they made a mistake, and my coats are still at the cleaning location. He gave me his number and said he would pick them up and bring them, but it was close to closing, and I had a feeling this was NOT a reliable business. I followed him to the location just for him to walk out, shoulders shrugged, cowardly muttering "Looks like we couldn't get to them tonight" holding my two dirty coats. I made it clear that this was unacceptable, and he offers the first half-cooked apology I received this whole experience and a "cash app" refund. In my discussing of this unprofessionalism, Rodrigo had what appeared to be a mild breakdown as he discussed the stress he's been under with two daughters, one of which he felt the need to mention was black, since I myself am a young black man. Disgraceful. As a personal message to you and this business, if you want to be a respected father, respect yourself first. Take accountability. Take care of your customers. Please DM me for details as I am currently in the beginning stages of court proceedings (as I was not given a proper refund, and will be missing work) but to summarize, this is a terrible business that does NOT respect its customers. Luckily, my jacket maintains a recording device that has this whole interaction. Final notes: Tiana, (Westfield st front lady) please treat all your customers with an equal level respect. Young or old. Black or white. Nonverbal communication speaks volumes. Rodrigo, you're 36 with a family. You don't strike me as a terrible person, but the way you handled this situation was honestly disgraceful. We all make mistakes. It's in how we handle it that makes all the difference. Feel free to message me, otherwise, I'll see you in court. Stay blessed.

Looking for consistency this is your dry cleaner. For years they have provided consistent cleaning…read more When you walk in the are pleasant fast and accurate . The ore pay saves you 10%. Now a days every little bit helps .