I got a great deal on an area rug and a 2 room wall to wall installation…read more Just as important, the owner was a pleasure to deal with. His name is Gabe and he's a really good egg.

First of all they were running late. My appointment time was 12:30-2 pm. The guy showed up at 2:30…read morepm. When he arrived he was pleasant enough and very thorough with his work. The installation of my carpet was superb. The quality of the carpet was also fabulous. The issue I had was after the installation, the owner Gabe changed the price he quoted me. I was quoted $386 and I told him I would dispose of the old carpet. Why did I end up paying $180 and $220??? I was told that taking up the carpet was not included. That was never explained to me over the phone. Yes, it was a few dollars, but that is not the point. It is the principle. Professionalism is what I expected from beginning to end. Not lateness without a phone call and no hidden fees. I am sure you will understand this review Gabe. I am sure you would not like this done to you either if you were the consumer.

Wagner Rug & Flooring did an excellent job replacing carpet in three bedrooms and a hallway…read more Excellent product and service.

This is the first time I used Wagner Rug. I have nothing but positive things to say. I first met at…read morethe store. I told him as retired person I was limited about how much I could affor. Instead of showing me rugs that was above my means, he showed me high quality rugs that I could afford. When he came to the house he helped me to decide where to end the rug so that it would blend perfectly with the rugs I already had. He even pointed out that the sample I was going to choose would be lighter when covering the entire room. Because of his mentioning this I chose a shade darker. I so glad I did. When it came time for the installation the 3 men who came were fantasti. They were through and cleaned as they went. When the time comes I will certainly call Wagner Rug.

It is out of business. They did make an outstanding woven carpet. Known around the world.read more

It's not cheap by any means, but the service is excellent, the selection is pretty decent and the…read moreprices are fair. Definitely recommend this place if you're in the market for braided rugs or other similar floor coverings.

Jose helped me from the moment I walked in the door to selecting the right carpet, setting up an…read moreinperson visit for measurements and seeing Alejandro through the process of install. We are satisfied customers! They are now starting the process to come to my home for flooring and carpeting in my home. Thank you Pastor Suzanne

"Gimme three steps, gimme three steps, mister Gimme three…read moresteps towards the door?" (Lynyrd Skynyrd) After we had our hardwood floors and steps sanded and refinished, we decided to pretty up those steps with a carpet runner, which explains why we visited Galaxy Discount Carpet Store today. That decision ended up being a FIVE STAR experience. Their two floor showroom is just incredible! Sample boards, rolls stacked on the floor in rows, area rugs hanging from the ceiling, gorgeous stuff everywhere. We met with Charlie and explained to him what we were looking for. He said that staircase runners can either be pre-manufactured in big rolls, or custom cut from carpeting meant for rooms. We knew we wanted a runner in some shade of gray to complement our wall color, and decided on a carpet runner to be cut from a big grayish roll and then finished with black binding along the edges, to complement the black stair rail and contrast with the white stair risers. It was installed 72 hours later, and that was pretty amazing in it's own right. Communication with Galaxy was great. Charlie was a dream to work with, the installers called us the day before install to confirm the date and time window, and the van with two workers arrived as scheduled mid-afternoon and did a neat professional job on the install. Charlie's price was $140 less than one we had from a flooring company out in our neck of the woods, and the carpet quality was better at Galaxy. Everything went well, and the stairs look great!

I was looking for options on rugs and flooring for my basement. Justin listened, looked at the…read morephotos of the room I brought, and gave a few recommendations for my needs. We scheduled a visit to measure and quote the room. It was an odd shape, so he gave some different options that would cover 90% vs the whole room. In the end it was only like $250 more to go with total coverage of the area. No pressure on the sale, either, more giving pros and cons for each option. Installation day the crew called to inform they were on the way. From start to end it was done in about 4 hours. Everything looked really sharp which is impressive given all the weird corners a New England concrete basement can have.

Great store and amazing customer service had my mother's house kitchen floor redone from the first…read morecontact with Don to the great installation done by chris and jeremy. second to now they even leveled my mothers fridge when done and made sure everything was in place after hey finished. they were clean professional and accommodating throughout the project. highly recommend this company.

We were impressed with the huge variety of furnishings! We were greeted and service was top notch…read more Nobody hounded us allowed us to walk around and view different items so we could find the best value that worked for us! We settled on an amazing sectional and it was delivered within a week!! I can't complain on bit!

I bought a sectional through them. I leased through their Acima program at time of delivery…read moreone-piece didn't fit so I returned it immediately that day. Now they are saying I still have to pay for it!!! NEVER AGAIN!

Website says they offer estate closeouts, but was terse and a little rude in email when I reached…read moreout with a request to liquidate my father-in-law's estate (he recently passed away.) Told me the items I listed don't sell, sight unseen and with little effort at being professionally courteous. I understand that these items might not sell but he could have handled the delivery of the message better instead of treating me like a burden. Based off of this experience I can't recommend.

I had a great experience at Route 202 Antiques today. The selection was huge, with some really…read moregreat pieces and a true variety of styles/pieces from different eras. I found the prices to be extremely fair, and I walked away very happy with my purchases. Plus, they take credit (I'm realizing this is relatively rare in the Pioneer Valley/Western Mass). I have nothing but good things to say about this shop -- and I reckon I'll be back within a few days to make one piece in particular (a true stunner, though I can't say what it is) my own.