On June, 16th 2018 Square Cow Movers performed my move into a new house in South-East Austin from a 2-bedroom apartment in North-West Austin. It was the worst experience I ever had with movers. Never in my life I'll use them again, and won't recommend to anyone else to use their services. The overall quality of the work was far below my expectations. None of the furniture except one mirror was wrapped in blankets or any other material as I was promised. No mattresses were packed in mattress bags as I had asked. They were thrown on the dirty floor of the truck as is. Nor was I provided any packing material for my monitor (it traveled on laps of one of the movers), or any blankets to protect the hard wood floor in the new house. All that resulted in multiple damages to my property: 1) One of ceramic tiles of my new patio table was broken. As a result I had to replace all the ceramic tiles. I never asked the movers to touch that table (it was not obliged for move), they did it without asking me. 2) The office desk was damaged during the move. Its leg was detached from the desk, and the hardware was lost. As for now the desk fells apart each time you try to lift it a bit, and it is unsafe to use it anymore. Also its leg was broken when the movers "occasionally hit the wall with it". 3) The corners of a nightstand, a dresser, and a queen bed from my bedroom set are scratched. This set is only one year old, but now it looks as being owned for ages. 4) The bunk bed has multiple scratches on its posts. Part of the screws from it are lost. 5) I now have multiple prints and scratches on the ceilings, the walls, and door jambs in my brand new just built house. That is because the movers hit the doors, the walls, and the ceiling with furniture multiple times. We asked them to be more careful, but were ignored. As a result I now have to spend time painting the walls in the house. It took the movers ridiculously long time of almost 3 hours to disassemble and reassemble the bunk bed. The Rooms to Go Furniture staff where this bed was bought a year ago assembled it in just 20 minutes. I don't understand why I have to pay for incompetence of the movers who cannot figure out how to disassemble the furniture I have. Even more, after I have already sent my claim to Square Cows, I discovered by chance that the movers lost half of the screws from the upper part of the bed, so it was not safe to use anymore. These screws are not standard, and I am still waiting for a replacement from Rooms to Go not being able to use the bunk bed! The other thing they had to assemble was my queen bed. After the movers have finished the assembly I discovered that they had forgotten to screw the base of the bed. That was discovered by chance by stepping with bare foot on the screws from my bed which were thrown on thick carpet where they got lost. That was absolutely inappropriate! I have two small kids, and the movers put their lives at a risk by leaving on the floor such small parts which could get lost in the carpet, and be swollen easily afterwards! Not even mentioning the fact that the same night we could fall on the floor from our bed without a base being fixed with screws. All the move took much more time than expected. Starting with the fact that the movers arrived an hour and a half later because of a mistake in my address (luckily I wasn't charged for that), and keeping in mind that I had only some furniture to move, and even less things than described in the contract. The apartment was perfectly prepared for our move out. Everything was packed by the time of their arrival. There was a need to disassemble only two pieces of furniture. The traffic was also fine that day. With all written above I believe that all the process could be finished in no more than 5 hours, but not in 7, 5 hours as it turned out. I had a strong feeling that the movers did their work extremely slow just because I paid for their time, and not for their labor. After I moved in I claimed the business. To send a claim is a pain! You have to print out your claim letter along with all the pictures of the damaged items and to send them by USPS, because they don't accept claims via e-mail or fax. The process of working with the claim can officially take up to 3 months, and I had to wait almost that long to get my compensation. The amount of money I've got for all the damages to my furniture was $190, because I refused to buy the additional insurance before the move. But even if I had bought the insurance I won't get much more (my property was not that expensive, and the price of the insurance and my own liability made it all senseless). I got no compensation for the additional hours to complete the move, nor for the damages to my house walls and doors. Keeping in mind how much money and time I spent for the move and for fixing all the damages after it I could easily throw away all my old furniture, and buy all new furniture for my house for almost the same price. read more

I never believe reviews... but please believe mine!!! PLEASE READ THIS REVIEW IF YOU ARE RESEARCHING MOVING COMPANIES!!! Please listen to our story!! When we first moved to Austin from Michigan, we had family help us. But, when making a move within the Austin area, we didn't have the luxury of having family here to help. So, our realtor told us to "just go on Craig's List! It's a bunch of college guys with side jobs! It's great and cheap!" So, we did. That was one of the BIGGEST MISTAKES of our lives! Let me remind you, I am NOT talking about Square Cow Movers right now! :) The Craig's List company was to charge us $45 an hour (too good to be true, right?), but little did I know in the small print of the contract I signed, it said they would shrink wrap everything that was wood or electronic. So, while I was all happy they were wrapping everything, little did I know they were charging me $75 per piece. When we pulled up to our new place, they handed us a $5,000 bill and showed me where I initialed that I knew about the charges. It was horrible. They wouldn't unlock and unload the truck until we gave them the cash. We talked them down to $2,000. They threw our stuff in the driveway, and left. I guess this is a common moving scam. My husband's banker told him the same thing happened to a single mother a week later- for $7,000! Horrible. Lesson learned- DO NOT USE CRAIG'S LIST TO FIND MOVERS!!! And, READ everything you sign!! So, about a year ago we had to move again. We were petrified to use movers- so scared we would get scammed again. However, with no close friends and family in town, we had to go with movers. I was so scared. I tried to research as much as I could, and went with Square Cow. I cried the morning of our move. I was so worried, as you can imagine. But... I was SO happy with our movers! The Square Cow team that moved us was great!! They answered all my questions, and let me be my anxious, questioning self! Anytime I tried to lift something or help, they said, "Ma'am, sit back and relax. That's our job!" I was so happy, and gave them a tip! :) Then, about 8 months later, the condo we were renting foreclosed. So, we had to move out. I had NO DOUBT in my mind who to use- My boys at Square Cow!! I asked for the same guys. However, one didn't work there anymore, and the other was already assigned to a job. So, I was bummed. However, when the team showed up, I was immediately put at ease! They ended up being even better than the first team! We were loading a U-Haul that we were going to drive ourselves from Austin, TX to Indiana. We had a 20 foot truck. The guys told us the truck was going to be too small. We basically said, "fit what you can, and we have to leave the rest." They knew we were in a bind. They spent so much extra time and care trying to fit all of our stuff! They were amazing! Every inch of that truck was full! We didn't have to leave too much behind! :) When we arrived in Indiana, the local "movers" that we hired to unload were HORRIBLE! We moved to a smaller town, so options were a bit slim. I missed my Square Cow guys!!! One of the movers had Homer Simpson pajama pants on! Really? Thanks for getting dressed up. And, they were so slow!! I was up on the truck handing them stuff to get the process moving! I think I did more work than they did! They were ridiculous. At one point, Mr. Simpson carried a chair leg into the apartment. A chair leg!!! Just a chair leg!!! So bad! Square Cow would have NEVER acted like that!! Next time I should fly some Square Cows in to help us!! Thanks for listening to our story. Avoid scams, and use reputable companies like Square Cow Movers!!!!!!! If you were keeping count, we have moved 4 times in 2 years. I now know a thing or two about moving. You get what you pay for, and use a company with a GOOD reputation!! Love you guys!!! PS- Josh in the office is great!! I am going to go see where else I can post this review!!! read more

Listen up, y'all. Good movers are hard to find. I've had movers break so many things over the course of my lifetime, it's ridiculous. But not these folks! I am SO impressed with Square Cow Movers. First of all, the people who answer the phone at Square Cow are incredibly friendly, helpful, and NICE to talk to. Have you ever called a moving company and, when they pick up the phone, gotten the feeling you've just interrupted them -- no matter what time you call? Like, not at lunchtime or during their snack break or whatever? With other movers, I always seem to reach a cranky person who I'm guessing is sweating away behind a dusty old desk in a sad, dingy, warehouse office somewhere. When I called Square Cow, on the other hand, the impression I got was of a busy, bustling workplace where people have fun and joke around with each other because they genuinely enjoy their jobs and like their coworkers. Terrific way to start things off! I only needed to move a refrigerator from a vacant house to my home, but it had to be ASAP, ideally on the same day I called. I was ready to be told one of three things: (1) they don't do that because it's such a small job, (2) sure they do it but they're booked until January or (3) they can make it happen for $$cha-billion-bucks$$. Instead, the friendly woman I spoke with laid some super-duper straightforward pricing on me and said she could get me booked for that afternoon. And the price was GREAT. Not too high, but not so low that I was, like, worried who'd show up to move my fridge. Ethan and Landon, whom I now think of as *my* moving guys, called 30 minutes before arrival, as promised. They rolled up in this giant truck, hopped out, and came into the house to get the refrigerator. I'd already pulled it away from the wall and turned off the water supply to the ice machine, but I didn't have the tool to unscrew the hose. But they did! Of course! They had the fridge all wrapped up, lickety-split. By the time they were done it looked like I was moving some sort of priceless ancient artifact. Or the body of an extraterrestrial destined for Area 51. I mean, it certainly didn't look like someone's hand-me-down refrigerator. (It's a NICE fridge, which is why I bothered to have it moved in the first place, but it's not brand new or anything.) They trucked on over to mi casa where my husband was waiting to oversee the other side of things. We live at the corner of No & Where, so they had to park in the road because our caliche drive is narrow and can get pretty muddy. My husband went out and was surprised to find that they were in a BIG truck that held just one thing: our fridge. Like I said, alien autopsy! They explained that they already had the truck out, so they just added our little job to the end of their day. They brought in the new (to me) fridge, and pulled out the old (not that old but pretty freaking sucky especially the dang ice maker) fridge. They muscled the old fridge out into the front hall where it will stay until it's ready to be moved again next month to its new location in a rental house we're buying. Maybe I'll put some Christmas lights on it so we can have a festive "hallway refrigerator." (Rather than those boring old garden-variety hallway refrigerators you see all the time.) Needless to say, we'll be calling Square Cow Movers -- and only Square Cow Movers! -- when we need to relocate that fridge. We'll be calling them for anything else we need to move that we can't, for whatever reason, move ourselves. Like the marble table in our atrium. That thing weighs a ton! It's probably going to stay right where it is, but if not? Hello Square Cow! Thanks again, phone-lady, Ethan, and Landon for being so awesome! Keep on keepin' on! read more

My family and my parents were making a huge move from Austin, TX to Vermont. We chose Square Cow because they promised a caring move. We wanted that small business experience. You know, when they really seem to be people and not just a corporate machine. Kenny Skadal, the salesman, was personable and fun, and he made our inventory. Went through and told us they'd pack up our stuff really well, item by item he assured us they'd be cared for. The day of the move came and we were so busy getting everything together that we could only check in periodically. Things seemed okay, everyone was in good spirits (even though they were working on Mother's Day...also a Sunday). Near the end we realized that everything wasn't going to fit. We told them which items we'd prefer to have, but they just ignored that and packed what they wanted. At the end our bikes and some other items were left behind...bummer number one. We brushed it off, just happy to be done. We arrived in Vermont awaiting our stuff. The guys driving the truck were a couple hours late because Square Cow didn't provide them with a safe route...or any route for that matter. They just had to figure it out with a TomTom, and this is the Appalachian Mountains vs. a Moving truck pulling a trailer. No fun I can imagine. So they're late, no biggie, not even bummer number two. It wasn't until they started unpacking our stuff that we realized what a mistake we'd made picking Square Cow. EVERY SINGLE PIECE of the furniture I had painstakingly picked out less than a year prior to this whole crappy experience was completely ruined. Our $1,000 Pottery Barn table was scuffed in multiple places, and a chunk is missing from one of the legs. The $100/pc dining chairs each have their own array of scuffs and chips. Our $500 Crate&Barrel TV cabinet is literally in shambles...the list goes on. I'm really not exaggerating when I say that EVERYTHING was damaged. It wasn't just about the money either, there were some damaged items that can't be replaced like my mom's antique rocking chair from her childhood. That covers bummers 2-7,000. Bummer 7,001 was that the two very nice, apologetic young men unloading us were just that-two men. Two men to unload two families' worth of stuff. In a rural cabin. Part of which was in the dark. Luckily my dad found his headlamp and loaned it to one of the guys, otherwise I'm not sure they would have been able to continue. It took them over 8 hours of heavy lifting to unload everything. We felt so bad for them that we had them leave some stuff downstairs that needed to go upstairs. I'm sure you've already figured out that it was us that did that moving. Overall they had me in tears over all my ruined belongings..and I don't even hold "stuff" in that high of esteem. It was just so disappointing to have heard how much they care and then to see that it was just B.S. Jeff the packer used maybe 3 or 4 very thin blankets because they were $20/pc and going to be thrown away at the end of the move (they used a rental truck). So save yourself the value of all your possessions and the stress of watching it all come out in shambles. Pick someone else. read more

First off, I would like to state, that the person I spoke with on the phone for the initial set up about our move, was very clear on the prices, the range of what the prices covered, as well as the clock starting at the time the movers left the office ( but not to exceed 30 minutes of our time into the move ) For which I GREATLY appreciate. I don't enjoy places that have hidden fee's. So this was a relief to me. Our move was a fairly simple one, lots, and LOTS of boxes, to be moved from a house to an upstairs fourplex (we have some seriously STEEEEEEP stairs ). So! To start off! I was told on the day of our move ( monday! Today actually! ) that we would receive a call at 8 am to let us know when the movers would head out, which we did receive. Originally we where told that the arrival time would not exceed 30 minutes ( the initial guy on the phone I talked to. ) But when the movers called, they gave me an estimate of 45 minutes. No real big deal in my opinion. I mean, we live in Austin... traffic anyone? Sooo, 9am rolls around, and we still havent heard from the movers, so I called the main office and got an update ( they where literally down the street at that point, again, Traffic catches another victim XD ), any way, our movers arrived shortly after, where friendly and quick to explain the 'insurance' policies. ( Which I had already read with the confirmation e-mail ) Signed off on the paper, asked me what was to go, what was to stay, and started packing. I have to say these guys where FAST!! Both Ryan and Anthony far surpassed what I was expecting, and left a lasting impression that I will not soon forget! They where polite, friendly and quick on their feet! Everything was pretty much loaded up in under/around 45 minutes! What would have taken me and my partner nearly a full day took them JUST 45 minutes! ( needless to say I was thrilled! ) Also I would like to add this in: These two went above and BEYOND what was required of a mover. Point in case. I am deathly allergic to wasps, and one got into the house, they where kind enough to get rid of it for me. ( THANK YOU AGAIN! ) They also helped with our car that had some weird sticky stuff on the handle that we couldn't get off...so again THANK YOU! NOW! To move along to the last bit of this move. We arrived at our new place, which has the insanely steep stairs, and these two ( Anthony and Ryan ) Managed to get everything up those stairs and done if possible, in less time then it took to load everything up! I was...seriously impressed. It was hot out here, and those stairs give me troubles with just groceries, and yet they where handling them like a boss! Soooo... in conclusion.. amazing moving company, fairly priced, friendly and well worth hiring. If we stay in TX this coming year, I am certainly moving with these guys again! THANK YOU AGAIN for making this moving experience a welcoming one! read more

I used Square Cow three years ago to move my entire house. It was an easy choice to reuse you since there weren't any issues from the past move and my expectations were the same as this move was just switching bedroom sets. The experiences were nothing alike at all and this last move had multiple issues. I booked being told I was using the south location which was perfect because it was close to where I am located (Driftwood) only to find out that they were driving from Cedar Park which is at least an hour away. My simple easy move of switching two bedroom sets turned into a disaster. One of the bed sets was damaged in multiple places on multiple pieces, including about an inch and 1/4 chip being taken out of the bed itself. I was told by the head mover that it was there before disassembly happened and realized it wasn't worth the argument. I let them finish, leave my house and got on the phone with management. I have photos of the bed before the move as well as an after and you can clearly see no damage was done prior to the move. Furthermore, the piece that they chipped off the bed was found on the floor while cleaning up after they left . I was told I would get a claims form and to provide all the images which I have already sent to Les directly and they would send someone out to repair the furniture. Basically the two movers didn't pay attention to what they were doing and clearly didn't respect the items being moved or this amount of damage simply wouldn't have happened, and the cover lies wouldn't have been delivered to me. I can say that from experience with this company. Based on what happened I don't think I will consider your company in my upcoming move of my entire house. Extremely let down and disappointed by the level of service which is claimed to be delivered by your company vs the reality of the job that I got. You charge top dollar for a crappy move with damaged furniture and extra drive time because your "call center" tells people the wrong thing as far as north and south locations. The move was from Driftwood to Round Rock so if I wasn't told they would be starting south why would I send your Cedar Park truck to Driftwood first? I expressed my concern to Les in regards to this and there is still no offer to reimburse for drive time, disappointing considering the hourly rate. I was told by the team I was only charged for 30 min of drive time so I guess that was supposed to be okay?? I am curious to see how the claims process works and the quality of repair that happens. This exact review will be placed anywhere I can put it and I hope other people use caution before selecting you. Please feel free to have management contact me if there are any further questions I would love to discuss this with someone besides Les. read more

I called another moving company first to get an estimate. They quoted me an extra service charge because I'm outside their market area, adding an additional $250 to their estimate. When I called Square Cow, they honored a rate I had been quoted by one of their managers who had only a few weeks earlier left the company to help his wife build her business. When Nick said he would honor the price, I was understandably happy. But based on my previous call w/competitor, I was sure to ask if there was an extra charge due to the location I was moving from. Nick said absolutely not so we made the reservation for the day & time I wanted within minutes, and an email confirmation arrived while we were on the phone. At 8am on move day, I received a phone call from Mike to let me know I am confirmed on the books for a morning move, however one of their movers was running late due to car trouble. Mike said the 8:30 arrival might be closer to 9am. Got it. This happens. At about 8:55am, I received a call from Chris, who said they were on their way and should be arriving in about 25 mins. Ok, so a little later start than I expected, but it's do-able. Chris and Adam arrived at 9:20am, got the truck positioned, and introduced themselves with smiles and handshakes. So they were late, but their professional and pleasant demeanor softened the blow. We walked through the house, got clear on what was and was not being moved, and within minutes, they were hauling stuff into the truck. These guys moved swiftly but carefully, never dragging anything along corners or walls. Chris was literally whistling while he worked, and they both talked to my dog a few times to make him feel comfortable with their presence. I anticipated arriving at the new location at 11am and had coordinated with the office to pick up my keys at that time. Even with a start time nearly an hour late, we still arrived at the new location at 11:15. Once there and with most of my stuff off the truck, they offered to do small helpful things for me even though the work order didn't call for it, and they took care with all of my worldly possessions. These guys are fun and funny, but stay focused on the job at hand and are mindful of your time. While I wasn't thrilled that we started an hour late, it ended up being a non-issue that I completely forgot about because everything else they did from start to finish was so professional. Way to go guys, you have absolutely earned your bonus, AND THEN SOME! Customer service is alive and well at Square Cow Movers. My hats off to you, and thank you. I WILL be hiring you for future moves and will recommend you explicitly to friends I know will be needing movers in the near future. read more

***UPDATE 8/9/2017***: I spoke with the branch manager Tim and he was awesome. There was confusion because I stupidly buried my complaint in the internal survey that had 5 stars on it. My mistake and this led to no follow-up. Tim made things more than right and I was truly humbled by this gesture. This lines up with everything I've read on Angie's List and other sites and I'll definitely use them again. --------------------------- First the good stuff. I was blown away with the job the crew did. They were hard workers, took direction well, and the crew leader was great at communicating what they were going to work on. These guys were put in a difficult spot (will get to that in a second) but never stopped working hard. I appreciate how quickly they worked even though the temperature that day was 103 degrees. Great guys...my advice would be to give them a raise asap because they rocked! My main complaint here is the estimation process and how the client and the moving crew have to deal with that in the moment. I was told, given the size of our house, that one moving truck and crew would suffice and there'd still be a good 300 sq feet of room left for our stuff (to be fair we weren't having them move every single item in the house). Well, right away we all started to realize that one truck would indeed NOT be enough (ended up taking 2 truck loads) and the crew leader alerted us to that. He said they could send another truck and crew but the negotiated rate would be higher. Great job on his part for 1) identifying this early on, and 2) communicating it to me so I could make the call. Knowing the rate we were paying was a lot already, I declined. This is a really hard pill to swallow on moving day and it seems like it could have easily been avoided had an on-site estimate been completed. And not only did this inconvenience my family, but it puts the moving crews in a really tight spot. They're already dealing with stressed out people anyways and when someone finds out the agreed upon rate won't suffice then the client gets upset AND the crew's effort just doubled or tripled. It's just a lose-lose for everyone participating in the move. Kudos again to how this crew rolled with the punches. One final thing...I submitted all of this, respectfully, to Square Cow when they asked me to fill out an internal survey and really had hoped they would contact me so we could discuss this. I do not see the wisdom in asking for feedback if you simply ignore it (see previous reviewers)? So to summarize: great moving crew but insist upon an on-site estimate to prevent unwelcome and $$$ surprises! read more

My husband and I transferred within our complex to a bigger unit in a different building. The move was today, and I am wiped out, because moving sucks. But, we used Square Cow when we first moved into this complex seven-ish months ago, and we had a wonderful, easy experience, so we were excited to use their services again for this move. Like last time, booking was super easy. A month or so before our move date, we filled out the online quote form after work and the next day we got our quote. From there, I basically just had to respond to the email and our appointment was booked. Note: I made a terrible mistake and forgot to specify that we would need an afternoon move because we couldn't pick our keys up until 10am. But, Rebecca and Nic were awesome and let me reschedule like it was no trouble at all. Miguel and Desmond gave us the courtesy call at about 12:30 today to let us know that they'd be at our house in 30-45 minutes. They got to us right around 1pm. Miguel had helped us with our last move and he actually remembered us! You have to figure these guys move hundreds of people a year. While we remembered him fondly (you don't forget a dude who picks your couch up with one hand) we didn't expect him to remember us, but he did, and even remembered some details about our apartment (narrow, stupid doorway). It's that kind of attentiveness that made us want to use Square Cow again. Both Miguel and Desmond were incredibly nice and polite and they were such good guys. They came in, assessed our furniture and boxes, checked in with us to see what we wanted them to move (just the big stuff this time .We got most of the little stuff out of the way early). They packed everything up really smoothly. They didn't damage or scuff anything and they worked together really well. The unpacking went just as well (aside from the fact that I think one of my grouchy neighbors came out to scold them for playing music in the middle of the day on a Saturday, well within noise ordinances). They lugged our heavy furniture upstairs for us and set everything up where we wanted it. They worked so hard and were so kind. In all, the move took less than 2 hours to complete. Square Cow has a two hour minimum, which makes sense because the guys all work so hard, and we were happy to pay. As long as we live in Square Cow's service area, we will use them every time we move. Which hopefully won't be often, because have I mentioned I'm exhausted? read more

This is my first Yelp review. I've never felt compelled to write a review before, and having been involved in Baldrige-level performance excellence for ten years I've become difficult to impress. Square Cow deserves a few comments though. - I rarely max out a score or rating. There's almost always room to improve, but in this case, I can't think of a thing to criticize. I've moved maybe fifteen times in the last thirty years and have become accustomed to expecting that a mediocre-to-good performance is as good as it gets. These guys are in a different class altogether, and they were so professional, polite, attentive, and aware that it's difficult to compare them to other moving companies. - The processes seem to be carefully designed and implemented. The quote process was accurate and there were no surprises. Nick and Mike suggested alternatives to what I thought I needed and they were right - my local Austin move required four men and two trucks in one trip and it was more efficient and cost effective than two men, one truck and two trips. Additionally, Mike suggested alternative moving dates to make my move less costly. - There were no errors and no surprises. Brian H., the team lead, called in advance to confirm the time and details. Everyone showed up on time, enthusiastically introduced themselves and made sure I had no last minute changes or adjustments. The paperwork was accurate and Brian made sure that I was satisfied with the plan before we started. Expectations were set properly and I was very impressed. - On-time and error-free performance is important, but nothing substitutes well for great people who really care about customer satisfaction. It's likely that most of the people at Square Cow are carefully recruited and well trained, but if I have to move again soon I will request Brian H., Ryan K., Chuck M., Tommy, and David L. to handle my move. These guys worked like they owned the company. Maybe they do. - Finally, Square Cow management showed up three-quarters of the way through the move to make sure that I was satisfied and the guys had everything they needed to finish the job on time and as promised. I am not kidding when I say that I am difficult to satisfy; I had the "I'm not impressed" face perfected before McKayla was born. Next time I have to move, I will call these guys first. I strongly recommend them to anyone comparing moving companies. read more

I never write Yelp reviews, but I finally have something to say - Dalton and Cameron (and Square Cow, for that matter) totally deserve as many stars as I can give. I've used Square Cow twice within the past six months, and both times Dalton and Cameron were great! I first used Square Cow back in December 2012, and that's when I first met Dalton and Cameron. They were friendly, polite, efficient, and did a great job at moving my belongings from a 2nd story apartment into a house that I was going to share with my then boyfriend. They even went the extra step/mile and helped me when they saw I was struggling moving a piece of furniture in the house that was already there (I had just had surgery and couldn't really move all that well at the time). Fast forward a few months (April 2013), and I had to move again (the bf became my ex), and so I called Square Cow. I asked for Dalton and Cameron again because they were great with my belongings the first time and nice to work with, and while the guy I spoke with on the phone when setting up the appointment said they couldn't guarantee a specific moving team, he said he'd try. Come moving day, there were Dalton and Cameron pulling up to my storage unit. With my last move they moved my belongings from a storage unit into a 3rd floor apartment. And they were fast and good - meaning, they didn't linger nor did they take shortcuts, and everything was delivered in the same condition that it left the storage unit. Hey, some of my furniture is cheap stuff, but some of it (like an antique dresser from my grandmother) is really nice stuff, and regardless of the value, Dalton and Cameron were great about treating each piece with care. They were also great about asking me where I wanted things in the apartment, realizing I'm a single girl and can't really move heavy things on my own. Also, they were very respectful. I have to say that as a girl, you don't always get treated with respect when dealing with movers. Moving is never easy, especially when there's a whole breakup involved, but working with Dalton and Cameron, and Square Cow, really helped ease the process. FYI - I've used three other local movers for other moves prior to finding Square Cow back in 2012. Square Cow has bested them all in price, courtesy, respectfulness, honesty, helpfulness, care, and efficiency. read more

Update (Feb 15 2016) The owner contacted me and appropriately reimbursed for the loss and work. -------------- I was disappointed with their service. Admittedly, our hopes were high to begin, but after we discovered several issues while unpacking, we are surprised that they received the reviews that they have. First, they did not box pack several items - router, modems, cables, dvd player, TV remotes, home theater box, keyboards, mice and other computer accessories among other items. Apparently the packers (of square cow movers) were supposed to do this during their visit on the day prior, but forgot before leaving at 1.30 pm (they had time if they wanted to pack more). On the next day the movers (of square cow movers) refused to pack that because they call themselves movers and cannot do the job of packers. To me, they are people from square cow and its not my fault that square cow's packers did not pack the electronics. Second, even though I paid them for a full pack and move service, they made me work 3 hours with them. As a background, moving companies do not carry liquids. If you look around your house, there are a lot of liquids - soap dispensers, bathing soap, shampoo, conditioners, cleaning supplies, shaving foam along with a kitchen full of liquid items. What they could do is pack them all for me and let me carry them at my own liability. No, they did not. I spent hours scrambling for liquid items, securely packing them, putting them in a box, hauling them to my car and unloading them. Third, they did a horrible job packing my kitchen. I wish I could share the pictures here. I have them. All our spices, flour, rice and other powdered items were dumped in one large box without sealing individual item. As a result they ended up mixing together along with all other kitchen items - electric water heater, kitchenware, edible items, mats etc. and we had to throw them all away. Fourth, the stemware was stacked on top of each other in large boxes. They had initially said they would use stemware boxes, but they didn't and I haven't received an explanation yet. So, a lot of our stemware broke. Fifth, our decorative flowers, sticks and lamp shades were discovered at the bottom of a box, damaged due to lack of protective packing. When we filed a claim for all this, they shamefully sent a $25 check. read more

I can't say enough good things about Square Cow Moovers! Moving is hard and there is nothing fun about it. But Square Cow made the experience about as good as it can be. We moved from a house we have lived in for 26 years to another house in Austin. Square Cow did our packing and moving, as well as an hourly move to take some things to our storage unit and to the new house in advance of the main move. Everything was handled with great professionalism--from Todd's original visit to give us an estimate, through several scheduling changes, all the way to the packing, loading, and unloading at the new house. AJ, Elyssa, Anthony, Chili, and Jim (?) worked all day until after 10pm to pack our stuff. They were pleasant, courteous and professional, and despite the huge amount of things we had including a huge amount of china, crystal, glassware, and kitchenware, they packed everything meticulously. Nothing was broken! Eric and the other guy (sorry, I can't find his name) handled the hourly move to haul things to our storage unit and then to take a refrigerator and area rugs to the new house. They were efficient and professional, even helping us unroll and install the area rugs. For the big move, Ramirez, Ulises, Geraldo, Chili and Tim spent a full day loading the trucks and then about 5 hours the next day unloading at the new house in 100 degree weather. They were very careful with our furniture, worked extremely hard, and were extremely professional, courteous, and good-natured. When it came to unloading at the new house, they reassembled and installed everything, and made sure we had protective pads on the furniture that was on the wood floors. We had to ask them to reposition a rug after the bed and Tempurpedic mattress had been placed on it, and they got it done without a single eyeroll or sigh. One of the most impressive things about this experience was the positive attitude of everyone we dealt with. They were extremely polite and courteous, not only to us but with each other. All of them seem very knowledgeable about their work and seem to genuinely enjoy the work and their co-workers. The price was fair and the quality of the work cannot be beat. I sincerely hope we don't have to move again anytime soon, but when we do I will not hesitate to contact Square Cow! read more

When you move you ask yourself a few different questions. Will they treat my belongings with respect? Will they steal from me? When the day gets long will they start dropping my boxes and being rough with the things I spent my life acquiring? Am i paying by the hour? yes? Will they stand around smoking cigarettes taking their time running up my bill? Here is a huge question. Will they have the common sense to read the top of the boxes their unloading and place them in the rooms they belong in? That's always nice you know? Not having a huge pile of boxes in your living room or being asked every 30 seconds where you want this or that. O sir where do you want this or that... Well it does say Garage on the box does it not? I have moved several times in the passed few years and have almost always had some problem with the company I chose until now. Square Cow Movers did the right thing in my book. They arrived on time and fresh ready for work. They were all clean and dressed well in uniform. I was shocked at how fast they worked and unloaded the 24 foot truck. It was well under 2 hours. Everything was placed (with out needing to be told) in the correct rooms. Nothing was broken and just as importantly nothing was missing. No furniture smashed into walls while moving into the home. Thank you Chuck, Gary and Luiz for everything and I will most definitely be using you for my next move. P.S. never opt for a two man crew to move you. 3 means a man can stay in the truck and feed your stuff to the two on the ground there by accelerating your load/unload dramatically. I see a negative comment here as I read through posts and I think that should be addressed. The company cant force you to understand they can only recommend and then deal with your decision. two men would take much much longer to unload/load and so the difference in cost between two and 3 men is taken up by the extra time you spend per hour on the two also lets not forget how hard it would be for one man to pass heavy furniture to one other man then jump off the truck to move it. With that said ill end with its unfair to blame your moving company for traffic. read more