Two of us went there. I had two pair of pants to be hemed and they were fine. My wife had two pair…read moreof pants and was told by the greeter/cashier, "Why did you wait until the last minute to bring them in," She had just bought the the day before, did not need them for three days and there business ' name is "Alterations While You Wait." No need for that admonition from the cashier. A simple, "It is Prom time, we are backed up terribly and are unable to meet your deadline," would have been acceptable. I may return, but my wife took her pants back to the store and will wait 7-10 days and save $70.00 on alteration fees, and receive outstanding customer service.

Interesting . My pants( Taper and hem, removal of zippers) were dropped off on july 7 . It is now…read moreSept 9. They never call you and no one seems to know what's going on in that shop . I went in a week after I dropped them off and he said" Oh I haven't reached them yet. " Oh I said very patiently , You said they would be done in a week ."No word for another week , went in as usual and met with a cat and mouse game . I'm patient and I wasn't demanding like it seemed everyone else needed a prom dress etc . Totally unprofessional .Like Everyone of us is a paying customer and we all have a number 1,2,3 . Address us accordingly in order .But last week I went in and asked for my jeans ,they couldn't find them , Said they were under a pile of forgotten clothes ( Maybe that's why it's sept) . And said maybe I just should spank him in front of customers .!!!For 1)unprofessional , 2) never again and word of mouth is a mFR , and 3 ) flirting with a customer in front of other clients , and 4 ) Don't work with a project which is clearly out of your scope of practice . Do wedding dresses only . I rate negative 500.

We had an abundance of work to be done with 2 of our daughters getting married within 7 weeks of…read moreeach other: 2 wedding gown alterations, 2 custom made veils, 3 bridesmaid and 1 mother-of-the-bride dress alterations. We began working with Arti 6 months prior to the big events. She kept us on track time-wise and helped us to make some crucial decisions in regards to the use of a 63 year old wedding dress to be woven into the present-day wedding dresses. She was beyond helpful in the decision making process. The work that she did on all of our garments was just perfect. I cannot say enough about the quality and professionalism of her work. Every item that we needed attention to was just as we envisioned. Her warm personality won us over - all of us just love her! I cannot recommend Arti's seamstress services enough!

I received a dress that I wanted to wear for my daughter's bridal shower two days before the event…read more I found Arti's name on YELP and contacted her needing a same day turn around to shorten a triple layered hem. She was empathetic to my situation and agreed. Her lower level workroom is just lovely, serene and spotless. She did a beautiful job and I was able to wear a new dress to my daughter's first bridal shower.

She altered our beaded dress that we were denied alterations at 2 other places. She worked fast &…read moredelivered it on time. Her work is great. I definitely recommend her.

Arguably the most talented and knowledgeable seamstress in Ohio, she has an incredible…read moreunderstanding of fashion and fashion history, period costumes, and alterations of any kind. My sister and I visited for a wedding dress fix, something another shop had botched, and the price and quality of work were unmatched. While we were there we had a chance to talk to Fiona, the owner, and listen as she talked about her passion for dressmaking and costuming. I encourage you to do the same.

SUE IS TRULY AMAZING! I have being going to Sue for over 15 years. From prom dresses in high…read moreschool-and now my wedding dress! She always does a fabulous job-I have never left unhappy. Regardless of how busy she is, she always makes time for her customers-old and new. She takes time to understand what it is you need/want done. On top of that-she was willing to work with me on designing a keyhole bolero for my wedding dress. Many other taylors and dressmakers I went to turned down the task because they felt it would be too difficult. Sue, on the other hand was excited to help me! She began to SKETCH the exact design I wanted. She is wonderful!!

This sweet little spot. Sue is so talented in sewing, and I'm sure her employees are too. I had her…read moremake a small ring pillow from my late husband's shirt. It turned out so precious and a lasting memory for our granddaughter, to be married. I might be back to have her make my apparel for the wedding. I always such a hard time finding something I like. But, I'm pretty sure she could help design something for me. She's very prompt too and such a sweetheart

Very nice job of fixing my towels that were coming unsewn and did it at a very reasonable cost.read more

Took my daughter's homecoming dress here to have an inch taken up. While there, we discovered that…read moreit no longer fit and was just shy of zipping. It was agreed that they would use the fabric from the bottom to add room at the zipper. Was told to come back on the 20th (almost two weeks from drop off). Dance was 27th. Came on the 22nd to try on. Back was great, but hem was a mess- uneven, slip hanging out under mesh overlay, strings that attach the beads loose. She said she'd fix it, come back Wed. On Wed, she basically shoved the dress at me and I paid and left- at this point I knew it must still be a mess because I wasn't even shown the finished product. But at that point I just needed to figure out what needed to be fixed. As I walked to the car, sequins were falling off in the parking lot. I ended up having to completely undo her hem, remove the stones at the bottom and secure the thread attaching the stones so no more fell off, rehem and hand-sew the stones and sequins to match the rest of the dress. I had to skimp because I didn't have many extras to work with. Dress ended up turning out fine despite about 4 hours of my time fixing the dress. Monday I went back to get the garment bag she did not return. While waiting, I saw she had a pile of stones that she did not give me!! I needed those for the fix!! She could not find my bag. All in all, the price she quoted was reasonable for the zipper alterations but felt low for both zipper and hem so I guess you get what you pay for... but the work was not at all what she told me I would get, and def not worth the stress it caused. Will never return or recommend to others.

New owners. The other woman who has been there for a few years is gone. I won't bother going…read moreback again. She said she'd be done by Fri and came by around 11 or 12. Said she forgot about the item. I came back to get them and looked inside out of the jeans and the patch was already coming off!! Cost me over $10 and patch pulls right off on the inside. All the sides are flapping all the way around!! Shoddy and late!

Ever since my mother moved out of state, I've had a growing pile of clothes that need mending or…read morealtered and had no one else to take care of those for me. I finally decided to bite the bullet on a few dresses that needed zippers redone to get a better fit. The lady who helped me was pleasant and professional. It was a 1-week turnaround on the work. A bit pricey ($20 per zipper/altered dress), but since it's skilled work I can't do myself and I can't wear the dresses without the work, I'm happy to pay it. When I picked them back up, they were ready and looked just like when I dropped them off, but now properly fitted! Excellent workmanship. I will absolutely use them again for my next tailoring projects!

TJs on Montgomery Rd is great. The gentleman with the tattoos, can't remember his name, is great…read more I like my shirts heavily starched and he is always willing to make the extra effort.

Very personable staff and quick turnaround time. Good price too!! I will definitely be back and…read morerecommend to my friends.

Store has more people but slower service. Clerk could not…read morefind my account even though I drop off and pick up weekly.

Only got half my socks back. It's not nice of them to keep four pairs of smart wool socks.They're…read moreexpensive. In case you're wondering, it's four fifty pound.For a wash and fold laundry over twice as much as anywhere else. I honestly thought that there attention to detail would be in line with their price. I was wrong