I'm so pleased I discovered Magic Needle Alterations. I am so impressed with the excellent , professional work Janet does . The amount charged for the work done was very reasonable plus she finished in a very timely manner. read more

Fast, quality work. Fixed my daughter's prom dress. Made the dress fit her perfectly. We were very thankful for the quality of alterations. read more

I have used them for years and they always do a great job. They have even shortened sleeves on several leather jackets and they did a great job. read more

I took a bridesmaid dress in to be altered in the waist and it turned out perfect! I will definitely be taking future items to be fitted here. Very friendly employees and owner! read more

They are so speedy and efficient. You are in and out very quickly. Our boutique refers all of our customers to Magic Needle.

I can't say enough when it comes to my experience at Magic Needle Alterations and Rita. I had them hem three pair of pants. They completed the work in three days. The work was top notch and exactly what I needed. I enjoyed meeting Rita. I've read a few comments about her needing to learn English. I understood her and she me just fine. Ask yourself, " How long do you believe it would take you to learn Russian?" Give her a break. The best compliment that I can pay is by becoming a returning customer which I will! Thank you Rita for a job well done read more

My husband took 4 pairs of pants there to have them hemmed and the legs taken in. They charged him $72. Five days later, his pants were ready. When he returned to pick up his pants, the only thing done to them was they were hemmed. When he asked them why they didn't also taper them, he was told he would have to speak to the owner. My husband was kind of desperate for these pants so he asked the guy if he could please taper them like he asked... and he even offered to pay again/more. He was told he had to wait till the owner was back; she was gone for a few days. So, long story short, they overcharged and they didn't do what was asked. My husband ended up buying a sewing machine for $200 and doing it himself. Not cool. read more

I have been going to Rita for years and she is the kindest person, and is impeccable with her work. I have never once had an alteration problem with her. Highly recommend! read more

Can't say enough about the Magic Needle. Service is great and sewing and alterations experience is vast. They do great work. Repaired a beaded formal gown for me fast and pricing is right! This will be my alteration home. read more

Affordable and quick! Have used them several times and are amazing with quick turnaround if needed. Great work and always done when promised. read more

Huge shout out to these ladies. I had a last minute crisis with a gown I was wearing to a party in chicago. I took my dress to magic Needle Alterations on Wednesday afternoon and they had my dress finished by Thursday evening (I had to leave for chicago on Friday). The dress is perfect and I can't wait to wear it to the holiday party. read more

Brought in a bridesmaids dress to be altered and I understand to get things right it take a couple of visits.... I didn't expect 6 and she ruined the dress! I asked her to take in at the waist and she said "no can't do have to do in shoulders..." well the shoulders are lace and it completely changed the way the dress sat on me and the bra cups sat too high and the arm holes were too tight. I told her one was tighter than the other and she was like "no I cut same amount... well lady my shoulders are different heights. And she was like well fix I guess. I Skyped my friend to show her the dress (she lives in Texas and is in fashion) and she said the woman was lazy and didn't want to take it in from the waist and just decided to cut the lace on the top. For all the alterations and the visits and they couldn't find my original invoice because it was done on paper - cost me 100 bucks all together and my mother is attempting to fix it as we speak. Never going back. read more

My family and I have been going to magic needle for years so of course I brought my wedding gown for alterations. As anticipated, they did a incredible job altering the length, bringing in the waist and adding a belt. Their efficiency and skill is impressive! read more

My family and I have used the services here numerous times for various alterations and probably spent over 1000.00 on alterations the latter part of this year alone. Generally the the work done has been good, despite the fact that the owner and staff do not have good communication skills or customer service. So I guess because there are not many tailors in the area, I overlooked this. Recently I took in 6 expensive sweaters to be altered. After trying on the sweaters, I noticed on 4 of them the alterations done on left side was not exactly straight compared to the right side. Basically the left line was significantly going towards the backside rather than straight down, which was obvious. I immediately went back up to explain the issue and the owner became immediately rude and denied that there was an issue. Even after trying on one of the sweaters and obviously showing her the unevenness of the two sides, she still denied anything was wrong and said maybe it's my body. She was extremely rude even in front of other customers standing there and offered to do nothing to correct the situation, after I have already spent over 100.00 on alterations. Again I am a repeat customer and have never ever complained before. I was extremely polite in explaining the situation despite here not demonstrating any customer service skills. She simply became angry and continued to deny anything was wrong. Obviously my family will no longer support this business. The owner and other staff needs to learn communication and customer service skills. I refuse to continue supporting businesses that are rude and feel they can operate a business without being respectful to customers and standing behind their service. Now I have to find another place to fix the problem and spend more money. read more

We've been here a few times to have clothing and kids' sports uniforms altered. They do a pretty good job with alterations, however, they really need to work on their customer service skills. They're like "The Soup Nazi" on Seinfeld - if you can put up with their rude behavior, you'll probably be happy with the alterations. read more

The service is prompt and the turn around seems to be quick. I've been here several times and have never been disappointed. In fact, in one instance when a hem in an alteration she did around a year ago came lose/undone, she offered to fix it free of charge, no questions asked. I even offered to pay, it's been over a year since she hemmed it, and she would not hear of it. She stands behind it. Note: If your alteration is less than $15 you'll need to pay in cash. read more

I've been taking clothes to Rita for several years. Absolutely the best work I've ever experienced!

I have gone here probably 7x and spent $400-$500. The last time I went I asked for the bra keeper snaps to be kept in my dress. I picked up item and noticed at home they were gone. I returned to store with dress to have them put back on. The older woman said that first she has to find original invoice from 1-2 weeks ago in their papers. If person who wrote invoice on it didn't explicitly write on there to keep them then I have to pay for it. I'm not paying for their mistake and oversight. They just lost a great customer today over a very small thing. Honestly it would take them 15 minutes or $5-$10. read more

Called to ask a simple question and she was EXTREMELY rude. Heard she does good work, so I called to see if she could help me. I'm all for supporting local businesses.... when they treat me with respect. I will never give my money to this woman. I'd rather pay double to someone who has good customer service. I hope she stubs her toe. read more

I'm absolutely floored in how rude the lady working the front was- then to top it off; I went to pick up my suit jacket and the bottons that were to be reattached; were off- did not line up. I thought this to be a simple job --clearly not! When asked to fix she said, "the shirt is not right" ...."not my problem, now pay me now." Go elsewhere-- HEED MY WARNING! read more

Worst alterations shop ever the owner is extremely extremely rude and very unprofessional! I wish I could give 0 stars I took in a costume I had altered and she did nothing but tell me about how poor and how cheap the costume is, I paid over $400 for the costume!!! Don't ever use this place very rude !!! I will never be back here and I suggest that you never come here!!! Oh I forgot to mention the alteration was poorly done and came apart as I was trying it on in the shop.. read more

I've been going here for about 2 years. They have always done a great job. Place is clean, they attend to you right away. Always one week turnaround! Originally I went there because they were closer to work, but now I don't work in the area but I still go there because they do such a good job.. As for some people mentioning rudeness, I would not say they are rude, more like cultural differences in how people interact. read more

I read some of the negative reviews online but decided to give them a try on some simple curtain hem jobs. Not only did they get the measurements wrong but they hemmed them to different lengths. Their people skills are nonexistent but they did fix them. Gave them a second chance on another job and they did exactly the same thing! 2 pair of curtains to be hemmed all to the same length but they are not only too long but the 4 curtains vary in length by more than an inch! Oh, there expensive too! I will not be going back but given the way they act, I'm sure they don't care. read more

Only been here once so far, but the search is over. For girls like me who fit awkwardly in anything in the store, a seamstress is like a fairy godmother. The seams of one of my work skirts was unraveling with the inner fabric popping out, and they took care of it right away. I paid about $5 plus tax. There's a minimum for card payment, so bring cash or check if you only have one or two items. read more

Two days before my daughter was to be a bridesmaid in her friend's wedding, she tried on her dress and it did not fit. We raced over to Magic Needle and the dress was rebuilt and looked absolutely amazing. I am astounded at the prompt and professional service we received. read more

I called them for their hours, they said they close at 6. Hours on the door says til 6. Leave work early rush to Mason from Hyde Park. I get there at 5:30. They are CLOSED. I am beyond annoyed right now. read more

went there yesterday to have a very expensive dress altered. I asked for Irina the owner because the other lady is not very friendly. SHe said she was not there. I explained what I needed and that the dress was a very expensive one and wanted to be sure that they felt comfortable. SHe was clearly angry and asked why. I explained that the last two experiences I had there were not great (not with Irina but with the other one who charged me for something she should not have and the job was not great). She said I better look for somebody else to do the work... Needless to say, won't go back as long as this very unfriendly person is there read more

I have been coming to this seamstress for many, many years ... she is ALWAYS courteous and does great work!

The woman who helped me was fast and meticulous when measuring me for alterations. She explained what could be done and offered some suggestions to make it look better. Magic Needle Alterations took my wedding dress, made it fit perfectly and had it ready the day promised (which was super fast) for a reasonable price. I saw some of the other reviews that mentioned rudeness. I did not find them to be rude but found them to be businesslike. They seem to have a lot of work to do and kept things prompt. I don't need someone to be my best friend, I need them to do an awesome job for an important day, like my wedding day. They delivered and I will return. I've had some really awesome customer service experiences at other businesses, where the staff was super nice, but then the product they delivered wasn't so nice. At this place the seamstresses are artists and I trust them to do the job right the first time. read more

Magic Needle Alterations is the only place I would go for any of my alteration/tailoring needs. They always do a great job, at a good price, while having exceptional customer service! read more

Amazing job! I had an important business suit that needed to be altered pronto and to be frank, if I would have taken it to any other seamstress, it would've taken twice the amount of time. They literally got it done in a week and the stitches are seamless and durable. First time coming to this place but I will definitely come here for anything else! Highly, highly recommend! read more

I needed a bridesmaid dress shortened in under 48 hours and they had it done in 24. They did quick work and it looked great.

Good work - poor service. I have taken a number of dresses here for my daughters for extensive alterations and the actual sewing has been very good. However, depending on who is helping you the service can be not as good. I went in close to closing time (hard to get there much before 6 if you have a job) with several coats that needed the arms shortened. She said she guessed I could try on one since I was there right before close. I said I could leave and take my things elsewhere, and she said OK! I won't be back. read more

Update: I even used this place for my bridesmaids dresses, would not have taken them anywhere else! Everything was great, and they where done in two weeks!! read more

Outstanding service. She performed major alterations on two suits and they were perfect.

Every time we need an alteration, we go to Magic Needle. Not only is it conveniently located in Mason, but they are open 6 days a week. They wait on you quickly and have 2 dressing rooms available. I have always been very happy with their service. From hemming a cuffed pair of trousers, to altering the top of an expensive "mother of the bride" dress, they always do an amazing job. I had some difficult requests for alterations to a dress I had purchased with a cowl neck, and they did an AMAZING job working on it. Quick turnaround also - dropped off on Friday at noon, and I had it back the next Wed at 4pm. They guarantee their work, and they are very friendly with any requests you have. There is a reason why this place is busy every time we go there! They are that GOOD! read more

I can not say enough great things about my experience at Magic Needle!!! I came to them with a complicated alteration on a bridesmaid dress and they were able to work a miracle on it!! Not only did they do a great job- they were fast AND affordable! I took it in on a Sat and on Tue they called me to come try it on to see how it looked. Only 2 business days?!?!! Those crazy bridal stores request months of time needed for alterations!! When I came to try it on it wasn't quite right and they wanted it perfect so they pinned again and told me it would be ready in 2 days. They called the very next day to let me know they made the improvements and I can pick it up! I'm just so amazed at how fast, efficient, meticulous, and caring they are. And with multiple alterations they only charged me $50! This is unheard of. One of the other bridesmaids for this wedding was quoted $95 JUST to hem the bottom of hers at another alterations place! So long story short, don't hesitate to use Magic Needle-they're amazing!! And in regards to people saying they are rude?? They were nothing but kind and sweet . The lady even hugged me when she saw how happy I was with the fit! read more