This woman was supposed to alter my shirt but messed it up completely and when I tried getting a…read morerefund she declined it so now I'm stuck with a messes up shirt and have no money I DON'T RECOMMEND!

Quick service with amazing work. Jean worked on 2 costumes for me. The 2nd costume we had multiple…read morechanges that he was very accommodating for and still delivered quickly. My daughter looked amazing for her competition. I also appreciate the affordability!

Emily took a very loose fitting dress top and tailored it to fit perfect! Also replaced a zipper in…read morea pair of slacks within a week's time! She is so professional and now working on reconstructing a dress that is way too big and sizing down. I highly recommend her and reply's promptly.

Emily was fantastic! I came to her for some alterations to my wedding dress and it fits perfectly…read more It was a fast process so that I had my wedding dress well in advance. She was great to work with and the location is pretty easy to get to.

I've been taking clothing here for 10 years and have never had any issues. I do sometimes feel the…read morepricing is a bit steep but it's worth it to me to have the work done professionally.

Finding something ready to wear almost never happens with me, so begins the process getting hems…read moreand sleeve lengths shortened. After Yelping, I came across Theresa's since it is pretty close to where I live and shop. This search was a win! My wait to be served was minimal. I would try on every garment and after each fitting she would come in to make her markings and ensure I was happy with how it looked. Stuff like this I do not want to rush and I certainly did not experience that during my visit. The pricing was a bit more than what I used to pay, but still quite fair. More importantly, the results... spot on! Everything looks great and I could not be happier! When it comes time to do have alterations done, I will gladly come back!

They were very helpful, and the work was done when I had hoped. The price was much lower than I…read moreexpected, and because of the low price and turn time, I tried to tip, but they refused it. What more could I ask for?

If I could give this place 0 stars I would…read more I came in with a broken zipper on a dress about a month ago and they said come back in a few days. So I came back on Monday when they told me and I was informed that pick-up was after 2, which was fine I just wish they'd told me. So I go to pick it up and bring it home to try on and realize the new zipper is about 6 inches shorter than the old one and no longer fit. I go back and point out the problem and they have to custom order a longer zipper. Fast forward to 3 weeks later I go to pick up the dress, finally, and the zipper is sewn unevenly so one side of the dress is about half an inch higher than the other. Getting me money back,

Very fast and incredibly friendly, with excellent work! Could not recommend more highly!read more

I have used this place several times, but the biggest job to date was my daughter's $600 prom…read moredress. She stepped on the tail of the dress while taking pictures and tore a hole in it. I was able to pin it for prom, but I took it to the sweet lady at NCH Custom Tailors and asked her to cut the tail off and make the dress the same length all the way around. This dress was covered with sequins and tiny beads, which made it difficult to work with. It took several weeks, but the dress looks as good as new and is hanging in the closet waiting for it's future owner. Maybe my daughter will wear it again one day.

I've been going to this business for over 15 years.she has always been very professional and…read morepleasant.her work to me is very good.she's the only tailor I go to,for mine.

I am writing this on behalf of my wife who had a bridesmaid dress recently altered at this shop…read more When the dress was initially brought in, the measurements were measured without pins, simply pinched the material and eyeballed it off of the measurement and released (Red flag #1). The price up front was high, really high, which led my wife to decide against having the work done but the owner begged to do the work after haggling the price down. The reason was "she needed the business." (Red flag #2) After 3 weeks of no communication from the shop, my wife called to check on the status with no answer. After finally getting notified that the dress was finished, the final fitting was less than successful. The material that was taken in was looped rather than cut and trimmed, the zipper no longer worked, and the bottom hem ended up being too short and uneven. The fit was even less impressive. The dress was too tight, probably due to the poor measurements, and rather than fix the dress the owner replied with "lay off the deserts" 4 times. This would be the 4th dress my wife has had altered in the past 4 year. The first three dresses were done with fairly popular wedding dress alteration businesses with no issues. This dress, however, we had to have re-altered again to fix the mistakes.

The worst experience of my life(for this type of service) with customer service and quality of…read morework. I try to shop local and when I was quoted the price it was more than double what I pay at the popular men's clothier specializing in suits however, I thought it is close and I will give it a try. I needed suit alterations, mainly the sleeves altered on the jacket which required moving the buttons, a seemingly normal request. When I received the altered jacket the sleeve vent that is supposed to be open was sewn shut and one of the buttons completely removed, which tells me a shortcut was taken by simply removing a button instead of moving the buttons. I returned the jacket and the shop owner was very put out that I had the nerve to question the "good work they do" but said she would correct the problem only after being insulted by her, insinuating I would spread bad things about about her(which I ignored) AND attempting to charge more for the "hand work" they will have to do tho make the corrections to which I responded I am not paying extra for your mistake!! I left the jacket trusting she would make the correction and live up her claims that "we do good work here". I picked the jacket up and I was shocked and appalled at the work that had been done. Instead of opening the lining of the sleeve and moving the buttons properly, the buttons were sloppily moved and sewn through the lining and the missing buttons were replaced with others that did not even match and the vents that had been sewn shut were not cut at an angle because so much material had been removed there was not enough to make corrections. I wore the altered suit a couple of times and now a hem has failed on the pants!

Haleigh is great. I was on a tight timeline and she was able to get the adjustments done in time…read morefor my event. Very happy with the quality of the work, the speed, and ,above all, her kindness. I would absolutely use them again.

From the owner: We strive to give our brides the ultimate experience, we have customizable fittings! From coming to…read morethe studio solo, or bringing a couple friends or mom, to having a full blown bridal event with all your bridesmaids and wine! We also offer Day of Dressing services! Where we attend your wedding to assist you in all of your needs. From gown delivery and steaming, to staying the whole wedding as your personal wardrobe assistant!

I have had several positive experiences with this shop over the years. They were once able to work…read moremagic on my best pair of suit pants when I injured my leg (which is an odd scenario, I know). It was a bit of an urgent situation to have professional attire in a pinch, and they made it possible. I've been coming back ever since. Recently I brought in some work uniforms for alterations and they advised me on the best course of action to get them looking just right. Long story short: rather than take the items in for several customizations (which I was willing to pay for) they sized me to re-order through my employer...then, they would handle just the necessary final alterations. Basically they could have, but didn't, up-sell me. Top-notch service, attention to detail, honest, economical; I'll continue to return!

I recently needed some tuxedo assistance and I was not disappointed here. The customer service and…read moreknowledge base is second to none in the cincinnati area. Highly recommend.