I am writing this on behalf of my wife who had a bridesmaid dress recently altered at this shop. When the dress was initially brought in, the measurements were measured without pins, simply pinched the material and eyeballed it off of the measurement and released (Red flag #1). The price up front was high, really high, which led my wife to decide against having the work done but the owner begged to do the work after haggling the price down. The reason was "she needed the business." (Red flag #2)
After 3 weeks of no communication from the shop, my wife called to check on the status with no answer. After finally getting notified that the dress was finished, the final fitting was less than successful. The material that was taken in was looped rather than cut and trimmed, the zipper no longer worked, and the bottom hem ended up being too short and uneven. The fit was even less impressive. The dress was too tight, probably due to the poor measurements, and rather than fix the dress the owner replied with "lay off the deserts" 4 times.
This would be the 4th dress my wife has had altered in the past 4 year. The first three dresses were done with fairly popular wedding dress alteration businesses with no issues. This dress, however, we had to have re-altered again to fix the mistakes. read more