Finding something ready to wear almost never happens with me, so begins the process getting hems and sleeve lengths shortened. After Yelping, I came across Theresa's since it is pretty close to where I live and shop. This search was a win! My wait to be served was minimal. I would try on every garment and after each fitting she would come in to make her markings and ensure I was happy with how it looked. Stuff like this I do not want to rush and I certainly did not experience that during my visit. The pricing was a bit more than what I used to pay, but still quite fair. More importantly, the results... spot on! Everything looks great and I could not be happier! When it comes time to do have alterations done, I will gladly come back! read more

She charges double with the going rate is and she is so mean she had the audacity to tell me that I was too fat when I asked her to alter a dress. She also was a snot when questioned and doesn't know the difference in different types of fabric. I'm appalled. read more

BEWARE! Theresa ruined my daughter's wedding dress. And said "thank you" as we left in devastation. Hasty, sloppy and horrible job! Took a brand new wedding dress here to have a bustle done and have the dress taken in. Simple, common requests. You could grab over five inches of material in the waist and it simply hung on her. When we had asked for bustle options, Theresa insisted there was only one standard way to do it - "three points". She was rude, curt and only willing to tell us how it "had to" be done. Theresa agreed to take it in (She did not want to take it in at first, saying that my daughter needed it to be loose to be able to sit down?) and do the bustle (of course charging us for both). She had the dress for about 2 months. My daughter and I were devastated when we went to get the dress. It was not taken in (Theresa simply rolled the seam over along the sides) and she had sewn into the decorative mesh on the side (it is visible and the mesh is ruined per the second seamstress we found to try to fix it within 10 days). It was way to big, and fit her worse across her chest than it had before it was altered. It hung on her, by the decorative straps that should NOT hold the dress up. The bustle is horrible, uneven, has 3 very noticeable hooks straight across her bottom that are pulled awkwardly. It is bunched in a ball that drags on the ground. The purpose of a bustle is to make the dress shorter to allow the bride to dance and move around safely without the dress getting stepped on or torn. I am sure it will get torn the first time she dances. Sadly, Theresa came recommended so we did not research or question. Now, I have learned a lot, and now know she was not correct at ALL. It was the worst experience. I will never return or recommend this place. Do not take your precious dress here. Not worth the risk. The dress is ruined, and the second seamstress we had to find emergently is appalled at all the things that were done to this beautiful dress. The picture below is how Theresa did the bustle (we were at the second seamstress showing her the dress and discussing our options to somehow improve it). It needs to be taken in about 4 inches more to allow it to sit properly on her waist (to fit her!). We cannot fix the bustle or the decorative mesh that Theresa sewed through on the side of the dress (under the arm area on the side), out of fear of damaging the dress further. Picture below of the damaged mesh, and how much more is needed to be taken in to fit her. When we picked it up from Theresa, we did express our disbelief and our concerns. Theresa said she "could" fix it, but we were not willing to leave it there for a second try 10 days before the wedding, when she did NOT care enough to do it correctly the FIRST time when she had the dress for 2 months. It was so sloppy and so unprofessional. Theresa said our only option was to let her "try again" in order to help us. NO thanks. BEWARE! read more

Theresa's Alterations - Area of ruined mesh, and the rolled over area Theresa did, with the area the new seamstress is taking in pinned below - Sewing & Alterations Near Me - Erlanger, Kentucky

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Reviews for tailors near me seem middling at best, so I went out of my way to this place, because these at least seemed somewhat promising. Boy was I wrong. I brought a pair of new suit pants in a week ago that I needed altered for an upcoming event. When I arrived, two employees were vacuuming the rear of the store, so I did as a sign said & went into the dressing room to put on the pants & ready them for measurement. When I had them on, I went out & somehow startled the woman behind the counter, who apparently didn't see me enter, so I explained I just did what the sign said & that was that. I told her I wanted the pants to have the traditional cuff. I said this twice. My request appears on the receipt. I went back this morning to collect them. Found they were hemmed, but not cuffed. What the hell? Do they not know what "cuffed" means? Do they just do whatever the fuck they want here? What good is a quick turnaround time if they don't do what you ask them to do? First & last time I'll be at this place. So disappointing. read more

Theresa's Alterations - Sewing & Alterations Near Me - Erlanger, Kentucky

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I had a formal dress that I brought to Theresa's shop for alterations. I told the gal at the counter that my son is getting married and I did not want to trip over the dress especially when I danced with my son. The dress was still long! I tripped several times at the wedding. I was charged $100 to hem the bottom and cut the shoulder areas to pull up the dress. I do not feel the bottom was hemmed at all just the shoulder area which pulled the dress up some but not enough. I felt it was expensive and the job was not done properly. Please try your clothes at the shop after it is altered and allow enough timeline. I could not go back to alter it again because the wedding was out of town. Linda read more

As hard as it is for me to ask for any special treatment, they talked to me about getting a pair of pants done and originally saying next week, I needed these done same day. They took care of me at Theresa's and I would recommend them to anyone needing a quick hem, or a full alteration. read more

I had a bridesmaid dress altered here about a week before I needed it for a wedding. Everyone I interacted with was very kind and accommodating. The woman who had me try on the dress to mark for adjustments asked lots of great questions and asked my preference for length while showing me both options in the mirror. The dress was done ahead of schedule and came out perfect. They even steamed it so I wouldn't have to the day of the event. I thought the price for work was fair - especially for such a quick turn around. I will definitely be coming back for future tailoring. Thanks again! read more

Theresa's Alterations - The dress after tailoring - Sewing & Alterations Near Me - Erlanger, Kentucky

First of all, I would like to say that I do not understand the volume of 1-star reviews on Yelp. Let that be your takeaway off the bat. I was in a rush to get a custom outfit altered within a week and I was worried that it would take up to 3 weeks at other tailors being a specialty item. I had also recently got in some secondhand vintage garments that needed several types of repairs. I explained what I was looking to have done with the lot of 5 and I believe I got my money's worth for $130. I called a few business days after dropping them off to see if I could change the pickup day ahead 1 day, even if I would be charged--it was already done. All the repairs and alterations were done with professional blind stitches on the hems and the repairs made all the garments look factory. I had a pair of vintage Levi's that had a back tab that was intact but the stitching was coming undone; Theresa's was able to match the color of the thread to mend it + double stitch the seam allowance so it doesn't fold and tear any more. I would recommend anyone taking your old jeans there and explaining that you want it on the original seam repaired and/or reinforced, you won't regret it. If you know exactly what you want and have basic knowledge about garment construction terminology and fit, I would recommend trying Theresa's out. Many other tailors will attach bogus fees for higher end, specialty, and quick turnaround garments. read more

Theresa's Alterations - Original seam repaired exactly on factory holes with a reinforcement seam halfway across the factory seam allowance. No more tears. - Sewing & Alterations Near Me - Erlanger, Kentucky

I had a formal gown altered here for my daughter's upcoming wedding. There were four layers to the gown, and it turned out perfectly! She noticed it needed to come up at the shoulders a bit, so I didn't even have to ask about that when I came in to get it altered. Everyone at the shop was friendly, professional and a pleasure to deal with. I would not hesitate to come back for any alteration needs! read more

Wonderful experience for a last minute alteration. Staff is so friendly. I was unable to make it to her shop before she closed, so I called and asked if she could stay open for a few minutes. She did not hesitate!! Wow!! You have gained a new customer!!! Prices are good, alteration for my daughters dress was fine. I will definitely spread the word. read more

My wedding dress needed just a bit of alterations. Once I step foot into Theresa's I was greeted by the most friendly staff at the front desk, the alterations part was very quick, I didn't have to change much but shorten the straps and add a bustle. When I asked her if I needed to shorten the front of the dress, she gave me a honest answer- asked me to walk around the shop and saw that the length was perfect- instead of saying yes and adding more to my alterations bill. In the end it came back pretty fast and the price was very reasonable. I honestly feel that if I ever need jeans or pants shortened this will be my new go-to place. read more

I would recommend Theresa's Alterations for all your tailoring needs! Theresa is extremely kind and will work with you to make sure your garment is fitting how you like it. She has transparent pricing and is upfront if it will cost more due to the material. My garment was ready on time and it was wrapped very nicely! read more

I went in for a simple dress to be hemmed. The staff was not welcoming at all. I waited in the room for about 20 minutes before anyone came to see if I was ready. I got to the front and was told it would 75.00 to get the dress. This was crazy to me to charge that amount of money to hem a dress that did not even cost that much. Needless to say I left!! read more

Had a bridesmaid dress I needed to get hemmed. They got it done in less than a week and did a great job. Fair prices and very friendly.

They are by far my go to place for alterations! They helped me out when I was in a pinch with my and my daughters dresses for my stepdaughter wedding. They do such great work and I'm very happy! read more

Couldn't have asked for better service, quality work and welcoming environment. Do yourself a favor and go here!

They temporarily LOST my bridesmaids dress. Be careful about bringing important items here!!! Full story: I brought a bridesmaids dress for my sisters wedding here after it was recommended to a friend. Dropped off my dress mid June and was told it would be ready August 1. I called 3 days before the 1st to see if it was ready. The representative on the phone couldn't find my dress on the front rack and collected my information to call me back. About an hour later I get a call back saying my dress had already been picked up!!! However I did NOT pick it up. They had little remorse for losing my dress and said I could just bring in another, however the wedding was 2 weeks away at this point and my dress was purchased online. I provided details from my receipt and emailed a photo of the dress and they said they would look more and to call back in an hour. I call back 45 minutes later because if the dress was missing I needed to rush order a new dress ASAP so it would hopefully arrive in time. When I called they said 'oh yeah we found that dress'. They didn't even call me as soon as they found my missing bridesmaids dress for my sisters wedding which I was leaving for in 1.5 weeks! When I picked up the dress they apologized for the confusion, but it still is no exception for losing my dress and telling me it was picked up when it in fact was not. Store should have been checked more thoroughly before telling me this, also dresses shouldn't be 'lost' even if temporary. Overall the alterations were good, but needless to say I will not come here again. I don't trust this location with an important clothing item. If you need alterations for an important event, don't trust this place, they might lose your item. read more

The ladies that work in this store are rude. I was chided twice for things they failed to tell me/give me: I was told to go into one of the two alteration rooms and put on my dress. I waited and waited, and finally the woman from the front counter comes in and snaps at me that the door must be opened when I'm ready. That would have been nice to know before I went in! When I picked up my dress (a week later for a basic inch and a half hem - I sure didn't receive 2 or 3 day turn around as some of these reviews suggest), I gave my name at the counter just like the lady in front of me had done, and the counter woman insists on a pink receipt from me which they never gave to me in the first place. I was given a small white credit card receipt. The woman shakes her head at me and grumbles about people not bringing in their pink tickets. I don't care how good they are, or if they can work miracles with material, I won't be back. Politeness goes a long way toward customer loyalty. read more

Took in a new flight jacket with 3 of my 55 year old squadron patches to be sewn on..the sleeve patch was sewn on backwards..back facing up..letters obviously backwards..not good..I removed it..not going to bother making that 25 mile trip again..can't begin to imagine the lack of oversight here..not great! read more

Theresa's Alterations - Sewing & Alterations Near Me - Erlanger, Kentucky

Because of a funeral, I needed to get my son dress pants that had to be altered within 24 hours. Theresa did not hesitate to stay open late to have him try them on and then turned them around by the next day. Great work at a reasonable price. read more

We got our order back quickly and the job was well done . Thank you Theresa's Alterations

Too expensive. Had 4 dresses hemmed and cost me $104. Wore one dress one time and hem came out. Wont use again.

Brought my wedding dress in for alterations and everything was done perfectly! I had purchased the dress straight off the rack at a boutique - lace was torn in some places, threads were loose, etc... My dress looked perfect after all the alterations were done. For the hem, bustle, shortening of the straps, a sewn in bra, and repair of the lace I was extremely happy with the price. I wholeheartedly recommend Theresa for wedding dress alterations! read more

Great work! Came back and had a bunch of my suits altered after losing a bunch of weight. They fit like a thousand dollar suit (even though they cost like a few hundred) and I gotta say they look amazing. read more

AWFUL AWFUL customer service. I've never had a business owner be so nasty and rude for a mistake they were responsible for. I brought in a bridesmaid dress for alterations to shorten the straps. The part they worked on turned out fine but I was missing the hook and eye off the back of the dress. I didn't think it was a big deal and politely pointed it out upon noticing. Theresa (the store owner) proceeded to tell me that there had never been a hook on the back of the dress, although I knew without a doubt that there had been. I told her there was definitely one when I brought it in. She then proceeded to tell me I was making it up and laughed in my face. She told me she would replace it for a charge, even though it had come off at the shop, while in her possession. It's frustrating to pay a business for a service, then get laughed at for pointing out a simple mistake. I understand things happen but this should've been handled much much better. read more

The most horrible customer service that I have ever had!!! My 15 year old had a dress that had one hem "layer" and several other parts of the skirt. I was told it the cost would be $240 plus "rush". Seven layers would only need to be cut and one layer hemmed. We were dismissed when I stated that the price was not realistic. Very rude. No good-bye after as we were leaving and stated good bye. How do they stay in business? read more

I took my suit for alteration. Wonderful wonderful service. Very friendly and professional. Price is very reasonable as well. Most importantly, the service is very efficient. It only took Mary a weekend to have it done. Very happy we have such nice local business here. read more

I called a month before my wedding asking if my dress could be altered. She lady who answered said yes, not a big deal. So I went on and the lady said the dress should be hemmed and taken in but she didn't have time to do both! And then growled at me saying she needed two months to alter wedding dresses! Clearly two ladies are running the show with poor communication. One lady was there while people came in and out for 30 mins while she stopped helping me to take care of them. It was insane! I stood there in my dress while she waited on people and checked them out. To me it would be $80 to press my dress and when I called the shop who presses the dress it was cheaper. Marys up charges $15! read more

Teresa did the bustle for my wedding dress and hemmed my Fiance's pants. Both services were very affordable and completed in no time! We will definitely be taking all our alterations to needs Teresa in the future! read more

Excellent service, price, and the pants were hemmed perfectly. Going to start bringing all my alterations here. Very good service and workmanship. read more

Great work at very reasonable prices. Very friendly and timely service! If you want anything done, they can make it happen! A++++

Theresa's offers alterations at a fair price and with a fast turn around. On top of this, they provide courteous service with a smile. I highly recommend them. read more

Daughter had purchased an off the rack wedding gown which she was bagged up by Wendy's Bridal in Reading. She brought it home and placed it directly in the closet for a few months leading up to the wedding. A month before the wedding, she opened the dress to try it on and noticed many small rips in the lace, a few loose buttons, a missing zipper pull and there was no bustle at all. It's like may daughter was given the wrong dress. That's for another post, though. Once we realized the poor state the dress was in, we searched immediately for a seamstress. My wife and daughter took it to Theresa who inspected it and pointed out a few other issues. She promised to do her best but made no guarantees. Well.. not only did she add the bustle and fix what she said she would, she even added reinforcements and did a more detailed inspection which revealed a couple more rips, which she fixed. She got the dress back to us over a week sooner than she promised, and didn't charge us any more money. The price was MORE than fair to begin with. As far as we are concerned, she saved the day for our family and we are very grateful to her. The dress is good as new now. read more

Theresa's alterations is a great local business. Work is always accurate and pricing is more than fair. Most appealing to me is the turn around time on alterations. Today I ran into an emergency when my son tore his uniform pants while at school. Went to Theresa's at 3pm and she fixed the seam within 5 minutes. She didn't want to charge me but finally took $5 for helping me. Friendly, helpful and very good at what she does. read more

Mary was very personable and professional. She seems to be doing well with her business - the racks were full of alterations in process. Her pricing is comparable to that of Men's Wearhouse or department stores. Glad to finally find a reliable tailor. read more

Theresa completely rescued my dress after we had taken it to another place for alterations! We thought the dress might have been damaged beyond repair, and with the wedding I am in so close, we feared we were out of options. Thankfully, Theresa did a FANTASTIC job and the dress looks great. I will definitely be coming here for any alterations I need in the future! Thanks so much! read more

Great family business run by the nicest and hardest working people. Brought in some shirts and blazers needed to be altered and tailored for a wedding I was in town for. I just couldn't be happier with the work done. Everything fit perfectly and topnotch workmanship. I'll continue to give them my business whenever I'm in town. read more

Took my son's military cold weather jacket in to get a new zipper. When he got it back he said I could keep it, he would buy a new one because the stitching was crooked , thin and only one line of stitching. There was left over glue and adhesive. I don't need a cold weather military jacket, so I took it back to Theresa's alteration to get them to fix it for him. I was told there's nothing they could do. I could have done a better job myself. There's a dry cleaners a couple of store fronts away in the same strip mall that does alterations . Next time I'll try them. Anywhere but Theresa"s "alterations". read more

I went in to have some draperies shortened and was absolutely treated so poorly! The woman who waited on me was exceptionally rude and condescending. She insisted I had five panels and there were only four. have had other things altered here and experienced similar poor, rude service! They overcharge for simple alterations. I will not be back ever! If I were the owner, I would consider replacing staff- it will ruin your business! read more

I am a Byzantine Catholic Deacon in the Ann Arbor, MI area. I have a riassa (cassock) that had sleeves with lining. The lining tore numerous times. I have had it repaired a few times in Michigan. I have not had time to look into having the riassa repaired professionally. I searched on Google for a seamstress in the Erlanger area. I found Theresa's Alterations through searching Google. I am extremely grateful to Theresa that I found her business. I took my riassa to Theresa's and asked if she could repair the lining of the sleeves. Theresa wasn't sure because I had torn part of the lining out of the riassa. I asked Theresa if I could drop it off Thursday morning & pick it up Friday morning. I told Theresa I was going to a liturgical service in Indianapolis. I wanted to get on the road by 3 or 3:30 pm. Theresa said she could complete the work before I left for Indy. Theresa called me within a couple of hours & told me that the work was completed. I was amazed at the quality of the work Theresa did. The riassa looked like new when I received it from Russia. I called Theresa on my way to Indianapolis to let her know that I would tell my priest friend, Fr. Niby that if he or any parishioners of Mary Queen of Heaven should take any of their garments in need of repair/mending to take them to Theresa!!! I am so grateful that I found Theresa's store & had the opportunity to meet her. Theresa is a blessing to me I will never forget as long as I wear my riassa. All the Best to Theresa & her family! May God Grant Theresa Many Blessed Years!!! read more