Took my daughter's homecoming dress here to have an inch taken up. While there, we discovered that…read moreit no longer fit and was just shy of zipping. It was agreed that they would use the fabric from the bottom to add room at the zipper. Was told to come back on the 20th (almost two weeks from drop off). Dance was 27th. Came on the 22nd to try on. Back was great, but hem was a mess- uneven, slip hanging out under mesh overlay, strings that attach the beads loose. She said she'd fix it, come back Wed. On Wed, she basically shoved the dress at me and I paid and left- at this point I knew it must still be a mess because I wasn't even shown the finished product. But at that point I just needed to figure out what needed to be fixed. As I walked to the car, sequins were falling off in the parking lot. I ended up having to completely undo her hem, remove the stones at the bottom and secure the thread attaching the stones so no more fell off, rehem and hand-sew the stones and sequins to match the rest of the dress. I had to skimp because I didn't have many extras to work with. Dress ended up turning out fine despite about 4 hours of my time fixing the dress. Monday I went back to get the garment bag she did not return. While waiting, I saw she had a pile of stones that she did not give me!! I needed those for the fix!! She could not find my bag. All in all, the price she quoted was reasonable for the zipper alterations but felt low for both zipper and hem so I guess you get what you pay for... but the work was not at all what she told me I would get, and def not worth the stress it caused. Will never return or recommend to others.

Okay so let me start by saying I read every review and I still came with high hopes as this is shop…read moreis close to my house and I prefer to stay near home for some things if possible. I stopped in on a rainy day and got fitting in my suit jacket to get taken in about an inch or so. I was told to pick it up the following Saturday. So a week. Okay no problem. I showed up and she had a hard time finding my jacket to find out it hasn't been done yet. She asked if I could come back later in the day or another day. I chose to come back on Tuesday. I came back and she found it not done again. Again asked if I would come back later in the day or the next day, again I came back the next day. It was done and done well. Excellent work. So I am happy. But just be aware you may have to come back. Still I will be back here and if I need it asap I will make sure to let her know. I was in no real hurry.

I can not praise these ladies enough. They always do a fantastic job at a very reasonable price…read more I've been going to them for years with some of the most important garments of my families life. Weddings ect.) They have always come through even sometimes in a last minute pinch. Thank you ladies!

From the owner: Bright Light D&C Alterations & Dressmaking specializes in bridal gowns, alterations, tailoring, and…read morehome décor in Cincinnati, OH.

I'm so pleased I discovered Magic Needle Alterations. I am so impressed with the excellent ,…read moreprofessional work Janet does . The amount charged for the work done was very reasonable plus she finished in a very timely manner.

Fast, quality work. Fixed my daughter's prom dress. Made the dress fit her perfectly. We were…read morevery thankful for the quality of alterations.

I brought my pants here to be hemmed. The following day I brought a sweater to be dry cleaned and…read moreanother pair of sweatpants that needed to be patched. I requested a receipt for the pants I had brought the previous day. I noticed that it showed all items being dry cleaned. I informed the lady that the pants didn't need to be dry cleaned. She informed me that it was their policy that all items had to be dry cleaned before they could be altered due to the virus. Nonsense! So this is going to cost me an additional $7.00 per pair $21.00 for 3 )Why don't they inform you of such when you drop off items to be altered? Wouldn't washing be just as effective? This is a company policy and not a state requirement. How much sense does it make to dry clean something you are going to have altered? It's going to be touched by people before and after its altered? *********************************************** This is an update one day later after I received a response from the store passenger. 11/12/2020 I received a very timely and professional response from the store manager, Ray. You can read it if you choose to do so below. I'm very satisfied with Ray's response. I have edited my response and rating to reflect my satisfaction with how the store and more specifically Ray handled my complaint. I look forward to being a longterm customer.

Excellent service! This location was recently presented with a real dry cleaning challenge:…read moreremoving a stain from salad dressing on my favorite and colorful silk tie. The outcome was fabulous! Not only was it returned beautifully, but they had carefully pressed it using the special tool that is inserted between layers to avoid crushing the tie flat. Many other cleaners don't have the special tool or this skill. Really appreciate the care and dedication demonstrated by the manager of this location to ensure that it was done perfectly.

We had an abundance of work to be done with 2 of our daughters getting married within 7 weeks of…read moreeach other: 2 wedding gown alterations, 2 custom made veils, 3 bridesmaid and 1 mother-of-the-bride dress alterations. We began working with Arti 6 months prior to the big events. She kept us on track time-wise and helped us to make some crucial decisions in regards to the use of a 63 year old wedding dress to be woven into the present-day wedding dresses. She was beyond helpful in the decision making process. The work that she did on all of our garments was just perfect. I cannot say enough about the quality and professionalism of her work. Every item that we needed attention to was just as we envisioned. Her warm personality won us over - all of us just love her! I cannot recommend Arti's seamstress services enough!

I received a dress that I wanted to wear for my daughter's bridal shower two days before the event…read more I found Arti's name on YELP and contacted her needing a same day turn around to shorten a triple layered hem. She was empathetic to my situation and agreed. Her lower level workroom is just lovely, serene and spotless. She did a beautiful job and I was able to wear a new dress to my daughter's first bridal shower.

TJs on Montgomery Rd is great. The gentleman with the tattoos, can't remember his name, is great…read more I like my shirts heavily starched and he is always willing to make the extra effort.

Very personable staff and quick turnaround time. Good price too!! I will definitely be back and…read morerecommend to my friends.

Edith took on a difficult job for me and did an amazing repair on a Chilean woven rug. I thought…read morethat it might be hopeless but she was able to find yarn that worked and has even added more richness to the animal figures in the weave. She charged a fair price for a demanding job!

Edith is truly an artisan. Her work is impeccable. I cannot find the holes in my shawls which she…read morerepaired. And a lovely person indeed. I recommend her highly!!

Great service, overnight processing, friendly employees. Overall value is good. Keep good records…read moreand ironing is very good

Terrible. Burned buttons on my uniform shirt and the collar…read morewas pressed wrong. I found out days sheet i picked it up. Terrible place and nobody friendly at the counter