Fast, quality work. Fixed my daughter's prom dress. Made the dress fit her perfectly. We were…read morevery thankful for the quality of alterations.

I'm so pleased I discovered Magic Needle Alterations. I am so impressed with the excellent ,…read moreprofessional work Janet does . The amount charged for the work done was very reasonable plus she finished in a very timely manner.

Best tailor shop in town! The owner is always so kind and does a wonderful job. Only place we go…read morefor our tailoring needs!

Went in and tried dress in. The changing room smelled so bad of body odor. Came out and waited over…read more3 minutes for her to casually finish her personal phone call. She pinned my floor length dress to my ankles. That was fine. Went back two weeks later to pick up. I told her it looked long. She said it would be ok. I got home and it was on the floor not my ankles as I had agreed to. I called and she told me I would have to pay another 48.00 for her to fix it. I said you did not even hem it to begin with. I then had to find someone else and to take it to my ankles that had to take it up two whole inches. My dress was not hemmed and I paid for nothing.

Great service. Got it done when they said it would be done. The work was great. They replaced the…read morezipper in my favorite coat. They used a high quality zipper and did it right.

Great work at reasonable prices…read more We have been using Ben's for years and will continue to do so.

I had called ahead of time in a panic, fearful I wouldn't be able to get my dress altered in time…read more The woman on the phone was incredibly kind and promised me she'd have the straps adjusted way before I needed it. I went in and was helped immediately by a kind woman. It took a total of ten minutes and I was out the door. I got the call two days later and picked it up. Price was great and the dress was perfect. I will be bringing my future dresses in! Thank you again!

Very professional alterations and great service at erasable prices. Best we've found on the East…read moreSide.

I'm a dude so I never took a dress there. They used to take in the sides of my dress shirts, I only…read morestopped because I don't wear dress shirts to work anymore. They've also done other things with my work clothes and other things. The last thing they did was put buckles on the cinch strap of a work apron, came out perfect. They've always done a great job, no problems with their work, and they're very inexpensive for what they do. Only problem is they never got over Covid. They insist on making appointments, which is a HUGE pain if you run around doing errands like I do. Also I don't see how an appointment keeps someone with Covid from coming in (if you're afraid of that). Also they have a tendency to run behind so be ready for that. Other than those two issues, five stars.

When a previous seamstress was not able to fix my mother of the bride dress, the way I wanted, I…read morecalled LISA on very short notice. She was able to do the alteration quickly and for a very fair price. I will definitely be using her again in the future. I can't say enough good about my experience with her!

What are the main things that go wrong with alterations? 1) Takes too long 2) Items not ready on…read moreschedule or in a timely fashion 3) Pricing not transparent and 4) Work not done well. Rip N Stitch gets full marks on all of the above. I called on a weekend to see if I could get the sleeves of a suit jacket shortened by the following weekend. On the phone they said "We're scheduled out to Wednesday--should be no problem!" So I took the jacket in that day. It took about 2 minutes to get the sleeve pinned up. I was told because of the buttons it would be a little more than the standard price for sleeves, but $45 sounded fair and I appreciated knowing the price up front! They also said I could pick it up any time on Wednesday, no need to call ahead. Within about 10 minutes I was on my way with the claim ticket in hand. On Wednesday I picked up the jacket on my lunch break. As promised, it was ready and the price was $45 + tax. Finally, the work was done well. I have a jacket that fits perfectly, and you can't even tell it was ever altered.

60 days later, no notice, two stops and finally he would rather say no zipper was long enoug. It…read morewas a waste of time.

Asked for dry cleaning service and obviously there is more than one option that was not explained…read moreto me. Did not listen to my request and lied when asked instead of at least apologizing. The laziness and lack of accountability just cost me $300. And the rude laugh was a complete different story.

I tried these folks out for the first time last week. Even though they had had a boiler burst and…read morethe locations of each item were lost, the guy at the counter was able to cycle through the clothes on the rack and find mine. Things happen, and they were able to keep this customer happy. My clothes all came out great, and at a reasonable price. I'll be back.

I had an amazing experience here. I needed a very expensive gown to be taken in last minute for a…read morewedding I was attending. Not only did he turn this around in a day, it was a very difficult construction and he made it look absolutely perfect. He's a wonderful unique true artist!! I will definitely use him for all my alterations in the future!

Two of us went there. I had two pair of pants to be hemed and they were fine. My wife had two pair…read moreof pants and was told by the greeter/cashier, "Why did you wait until the last minute to bring them in," She had just bought the the day before, did not need them for three days and there business ' name is "Alterations While You Wait." No need for that admonition from the cashier. A simple, "It is Prom time, we are backed up terribly and are unable to meet your deadline," would have been acceptable. I may return, but my wife took her pants back to the store and will wait 7-10 days and save $70.00 on alteration fees, and receive outstanding customer service.