I have been doing laundry at Laundrymates for the past few years due to its proximity to my home,…read morebut after tonight, I will no longer be supporting this business and want to share about the harassment I received tonight that resulted in my calling Boston Police Department. The laundromat is owned by a family- I primarily see the son, but at times, his father is also present, which has always left me with an icky feeling. His father STARES at patrons so intently, it makes you feel very uncomfortable. He polices you as you do you laundry and keeps the bathroom locked. You have to ask for permission to access the bathroom to wash your hands in between loads. Tonight, I entered just before 7 pm and there was another young woman attempting to do laundry. I say attempting because the washer machines she was using read "Error. No Sink Fill". She told the older man about this four times and he did nothing to resolve the issue. After her telling him multiple times, he called his son who came downstairs and moved her loads to other machines that I was about to fill. Due to the delay in getting a washer, my clothes were still drying at 8:50 pm since I had to wait for her to finish using the smaller washer machines. Shortly thereafter, the older man went to the breaker panel and turned all of them off stopping my clothes from drying. He then proceeded to turn off all the lights and told me to get out. I informed him that I could not pack my clothes in the dark and needed light to pack my still damp clothing. He STILL REFUSED and I proceeded to call 911 because I was standing in the dark with a very odd old man. The officers (one male and one female officer) arrived and the laundromat was still dark. I explained the situation to the police and he was still belligerent. After packing my clothing, the police and I attempted to leave the laundromat and he stood in front of the door. They had to yell at him to move out of our way so we could exit. This entire situation was completely avoidable and unfortunate as I'm choosing to share this disgusting story. They need to repair their machines, and better yet, STAY OUT OF NEIGHBORHOODS where you clearly don't trust your clientele. At the height of the pandemic when many were withdrawing their support of Asian-owned businesses in Boston due to a false and perceived connection with the COVID-19 infection, my household and I still continued to do laundry there while others sought out other laundromats. The treatment I experienced tonight makes me deeply frustrated and sad. I will be withdrawing my support from this business and letting other know. I am owed a refund, but most importantly, an apology.

This laundromat is such a great find. The laundromat next to me has been closed for self-wash since…read moreCOVID started and I was in desperate need to do laundry. This place was very clean and the owner was very friendly, he oriented me to the machines and how to go about paying. Some machines give you the ability to pay with your credit card but the dryers are solely coin operated. There is a machine to exchange cash for quarters. Pricing is pretty standard. I only spent $17 for 3 loads of laundry that included my comforter, 3 sets of sheets, bath towels (6), and 1 large bin of clothing. Would definitely recommend this place to anyone. I got there 30 minutes after opening and there was only 1 other person in there.

I tried out this dry cleaner just because it happened to be on my way home. It turned out to be the…read moreBEST dry cleaner I have ever been to! The prices were very reasonable and the quality was amazing. I brought in about 6 sweaters of various fabrics (wool, cashmere, angora) and after the dry cleaning they looked like they were new again! I was really amazed. No dry cleaner I had ever gone to has made my clothes look as clean and new looking. They were also very friendly and accommodating. When I went to collect my things their credit card machine wasn't working and all I had was a card. They directed me to the ATM in the store next door and because it was a generic ATM I had to pay a $2 fee. I was a bit irritated by this but what could I do, I had to pay to get my clothes. I needn't have worried. The deducted the $2 off my bill for the inconvenience. I am never going anywhere else but here as long as I am in Boston!

THIS PLACE IS THE SHIT...NOT THE POOH!…read more All the people that work here are great, the prices are super cheap and they do an awesome job. I don't know how they do it but they always manage to remove every skid mark...EVERY SINGLE ONE! in all seriousness, this is a great local laundry and dry cleaning place and if you're anything like me...the less places to go, the better. i have a bad habit of dropping off dry cleaning and then not picking it up...but since my laundry is there as well...i go. especially since people in boston frown up leaving the house without clothes on. it's sort of like breathing without a tic tac, you can...but i wouldn't recommend it. 144 is the reason i will never do laundry again.

Mal servicio no hay lavadoras buenas, y las pocas que hay…read moreson usadas por el personal del lugar, terrible atención al cliente, Ya no es como antes.

A lot of the washers and dryer's need repairs ( and they still managed to put in new money card…read morerepair) which really blew my mind

I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

Very friendly service, excellent prices, and did a great job tailoring three pairs of slacks I…read morebrought in. Also they were immediately available for what I needed, and had my slacks available the next day. I'll be back to give more business.

Located in Canton, Ma on Washington St. I am a regular customer for a little over a year since I…read morehad a not-so-positive experience with a different local cleaner. The owner and his wife are very friendly and everything I have cleaned so far comes back perfect and how I requested it to be done. Prices are fair and the hours are good (I usually pick-up after I get off the commuter rail around 6pm). Convenient and good for a local dry cleaner!

Excellent service, good prices, very friendly. They were helpful for washing pillows and bedding as…read morewell as clothes!

The lady owner is extremely rude and mean. I was treated really badly just for getting up to check…read moreon my load. She kept following me around and policing me like I was a thief or something. The daughter is nice, but I will never step foot in this place again.

Husband and wife team here doing excellent dry cleaning without chemicals. Been coming here for…read moreyears for cleaning but recently needed alterations with pants since that waistline ain't getting any smaller! There was one pair of pants that didn't have any material in the rear waist for alterations but Lee, expertly, took what material available in the leg hem -- allowing me more wearable life on this suit. So whether it's simple alterations on the length of pants (there's a small fitting area to try things on) or more complicated things Harvard Cleaners is the place to take it. These guys are friendly, professional, hard working and competent !

Li and Tony -- are wonderful people. Met them around 2016 through 2018. They work super hard. Made…read moreit through the pandemic. Were always communicative. Delivered tailored and cleaned items on time, at high quality, and with no additives -- clothes never had streaks or after burn. Never overcharged maintaining competitive pricing. I love that they are a married couple, with a beautiful family, that has endured their hardships together. They deserve all the clients they can get. I pray they continue to survive and thrive. Hope to meet them again.

Review based off of Wash and Fold:…read more Easy peasy to drop off. Easy peasy to pick up. I can usually ask for a 24 hour turnaround and they make it happen. I've never had any issues with damage to my stuff. I had one time a wool sweater was shrank, but that's on me. I didn't mean to throw it in my bag to begin with, and I didn't ask for dry cleaning, just wash and fold, so just be aware of what you're throwing in there. They also ask what kind of detergent you would like.

I just did my laundry tonight 04/17/26 at Beacon Street Laundromat in Summerville, Mass…read more What a warm, welcoming harmonious place to wash my clothes. The owner was delightful and very obliging. The cost for washing and drying my clothes was right on point.The machines and floors were nice and clean. I would like to wash my clothes during the day time, to see, if the hospitality and cleanliness remain the same.