he staff was friendly and the office is beautiful, but the pricing experience was extremely disappointing. I felt the practice was predatory in how services and add ons were presented. Multiple items were recommended and added without clear, upfront disclosure of cost. I ended up spending more than five times what I normally spend for annual eye care. At no point was I clearly warned how expensive this visit was becoming or given a transparent comparison to standard pricing. If you go here, expect to pay significantly more than you ever have for routine eye care. The environment is polished, but you will pay a premium for it. read more

This place was amazing. The office is beautiful. They have state of the art equipment. Everyone was friendly from the beginning to the end. I felt very well taken care of, and I felt like everyone was eager to help. They were very thorough with the exam and even more helpful at the end picking out glasses. read more

Went in and had a great experience with the optometrist and back room staff, but the sales person I dealt with had incredibly poor customer service skills. Would not come back. read more

I scheduled an appointment for an eye exam and a prescription. They gave me 6 pages of paperwork, where I had to agree to charges like $50 (eye photo) and $35 for something else. I walked out, and went to VisionWorks instead. No appointment needed, and much better customer service. Visionworks charged $20 for the eye photo. Far more transparent about pricing and better service than Spring Hill Eyecare. read more

Read the fine print in the paperwork they give you when you are there. I paid ahead for the IPL service of 4 sessions. I had one and really didn't feel like it was going to do anything for me. I also had something's come up. So I called to get a refund for the 3 I didn't use. Well they keep part of the money because you are canceling. Never had this happen before with a professional business . I've told many people about this and never have they heard of this either. So make sure you read the paperwork . My fault I didn't . read more

The people at Spring Hill Eyecare have always been professional and very friendly. I have been going to them for several years and will continue to do so. read more

I have been a patient here for over 10 years. I have never received anything less than the best of care.

I ended up with a scratched cornea this week and I called Spring Hill Eye Center as they were closing. They were so nice and stayed late for me. The office staff was super friendly and helpful and Dr. Patel was phenomenal. I was never kept waiting and got right in. I am very impressed and highly recommend them!! read more

I thought picking out frames was a personal choice. We all have our own preferences. But nope not here apparently . I'm pushed towards a certain frame brand that I didn't care for. Then I say they don't fit my style that I'm looking for. I get an attitude. Huh? Your job is to help facilitate the customers questions and concerns. Then you get miffed and pout when I say I don't like that style of frame that YOU picked out. Not me. Regardless of its " superior quality ". Rude yes. People person nope. Informed on frames nope. So disappointed to say the least. Management needs a refresher in customer service. read more

I would not recommend Spring Hill Eyecare for this reason. ..They will over bill you! And are extremely money hungry! I recieved a $500.00 bill! They claim my insurance would not cover. I have VSP plus Medical eye insurance! Beckman also pushed Pushed Lipoflow for Dry eyes that never helped. I got a second option from another eye specialist and was told that lipiflow was useless for my eye condition which was NOT covered by insurance. Another $1050,00 pissed away! Not including the $75.00 eye drops ms. Beckman swizzle out of me at $75.00 a pop which I have bought at least 4 times!I'm so disappointed and saddened! read more

Spring Hill Eyecare - Eyewear & Opticians Near Me - Spring Hill, Tennessee

The staff and service are second to none! Our family just happened to find them when we moved here 10 years ago, and we have never considered going anywhere else. read more

Dr. Rob is a wonderful and knowledgeable eye care specialist. All of the latest information and technology are available in office. His explanations are easy to understand and given in a kind and caring way. I have never been to better eye care professional's office. Stop by, you'll be happy you did The staff at the office is an unbelievably caring. All of the time you need in choosing eyewear is given. I glasses or contact lenses are what you are looking for they've got you coved. I had a unique situation this week. I was amazed at the level of care I was given. Staff was checking on me to ask if they could be of help when I was not with Dr. Rob. This practice isn't just about making money. It truly is about patient care. read more

The front desk is very rude. They do push high price products. I called their office yesterday and practically got hung up on by a rude girl who answers the phone. I only had a question that I was about. There's no reason to be so rude. I just read another review about getting your Pd prescription. I thought it was mandatory to give that info. That scares me from making an appointment now. Could someone clear this up for me. Because I usually get my glasses elsewhere. Please explain why I wouldn't be able to get my prescription and PD? Ty read more

Dr. Rob Szeliga and his staff are both professional and personable and I am so grateful I found the right practice to treat me for my keratoconus. When it was first suspected that I had this very rare eye condition I was bounced around from specialist to specialist trying to get diagnosed and come up with the best treatment plan for me. "Dr. Rob" was like finding a needle in the haystack because he had experience with this and was able to correct my vision to 20/20 with special custom lenses. Dr. Rob and his colleagues see everyone in my family from my children, to my spouse, and all the way up to my parents. We highly recommend his practice for any of your vision needs. read more

Spring Hill Eyecare - Eyewear & Opticians Near Me - Spring Hill, Tennessee

I've been a patient for several years but walked out of my last appointment as a result of their check in policy. I felt very unwelcome. My concern was met with indifference, and a shoulder shrug. I felt it best to leave and seek another eye care facility. The entire situation could have been avoided with the tiniest amount of customer service. read more

First I'll start off with the positives as this was my first time at this doctor's office. The office is beautiful and the front desk staff was wonderful. My appointment was during covid so I waited in my car and was called back to the room on time. The girl who first helped me was so nice and listened to me as a patient. Then when Dr. Beckham came in that's when the visit turned bad. The first thing I noticed was the lights were not dimmed to do an eye exam. The reason your doc is supposed to dim the lights is so your eye muscles relax when reading the chart at a distant. She told me I had cholesterol deposits on my eyes and asked if I had high cholesterol. I have a physical every year and have NEVER had high cholesterol. She also told me I was getting a slight stigmatism. I have no issues seeing up close and when the young guy came in after the doctor he had me read the chart up close again and apologized for not turning on the light on the chair so I could see better. Another thing the doctor did not do. Halfway thru the exam I had to tell her the eye machine was fogging up due to I had my mask on. She apologized and taped my mask on my face to eliminate the fogging during my exam as she said it can mess with the prescription results. My prescription for my contacts has been the same for years with my past eye doctor and it changed from -2.00 to -2.25 which I am hesitant to believe. Then the worst part was the doctor not listening to me!!! I told her I wanted my Biofinity lenses the ones Ive had for 20 years and no issues. She pushed and pushed the daily lenses on me and sent me home with a 10 day trial which went right into the trash when I got home. I now have scheduled another eye exam at Target and they will get my business. I was so excited to try Spring Hill eye-care but due to not listening to the patient and having no trust in the doctor I would recommend going somewhere else. Thank you for the response and I left out the BC on my contacts was wrong which Target corrected. I was excited to try your facility and it started out great but pushing the dailies on me did not feel like the doctor was listening to the patient. read more

I was visiting from out of town and felt that I got something in my eye. I went to an urgent care on a Sunday night as my eye was killing me. They numbed it and did the florescent drops and did not find anything in there and said I had an eye infection and wrote an antibiotic RX. On Tuesday, my eye was still hurting and still felt like something was in it. Called up Spring Hill Eyecare and they were able to fit me in. They were VERY COVID cautious and everything was clean and well organized. Dr. Kathryn Beckman was very prompt and friendly. After putting in the florescent drops, Dr. Beckman said she suspected there was something up under my eyelid because of the redness she saw on my upper eye. She was able to flip my eyelid and found the culprit!! The pain was instantly gone and I was so appreciative. She said the piece was stuck in the fleshy part of my eyelid and probably would not have come out on its own and would have continued to agitate my eye and probably develop into an ulcer!!! Yikes!! They even called the Walgreens to make sure they had the RX eyedrops in stock before they sent me there! I am so thankful for Dr. Beckman and the amazing team at Spring Hill Eyecare. read more

I had a wonderful experience at Spring Hill Eyecare! The entire staff is full of positive energy and so personable! It's only been a couple weeks since I had my appointment and ordered my glasses, and just as promised, my glasses are already ready for pick-up! I highly highly recommend them! read more

I would avoid this business at all cost. After an eye exam my wife was talked into purchasing an extremely expensive set of lenses. These lenses were not covered by insurance of course. When the lenses came in the first time the prescription was way off and they didn't believe us for several days. We finally were able to talk them into doing another exam and found that the prescription was incorrect. The next set of lenses came in and we were told that it takes time to get adjusted. 15 days of having constant headaches we finally said enough is enough and contacted the office to see if something was wrong. She could see perfectly out of one eye and the other I was completely blurry. She was told that this was normal. I beg to differ. We were told that Eye exams are subjective and essentially told it was my wife's fault. There was no offer of any solutions on the second set of lenses. They were willing to refund the cost of the lenses but not the frames and they would not void the insurance claim so my wife can go somewhere else to get another exam to get glasses that will actually work. One star is actually too much but I can't choose less. Customer service is not their top priority. read more

First I would like to say, I hate having to write this review. But I'm truly hurt by the way I was treating at Dr. Rob office. I've been patient for years. I've referred countless patients to Dr. Rob. I had an issue the optical manager Amy. I called Melanie the office manager to try and resolve this issue.(No response) I wrote a letter to Dr. Rob and had it personally delivered to him. (No response). So here I am writing this review. Spring Hill eye is suppose to be a hometown optometry office. Their mission is to treat every patient like a member of their family while providing quality eye care. Well that didn't happen for me and my daughter. Is this how you treat your loyal patients? What hurts the most is I wasn't heard and I was completely ignored by Dr. Rob and his office manager Melanie, which I've known for years.. read more

Dr. Rob and his team are amazing. High tech solutions for people with eye issues like I have. I have never had anything but a superior experience every time I have been in their office. The new location is bigger and better than the old one, it is absolutly amazing. I highly recommend Dr. Rob and his entire team for the care of your eyes! read more

Super friendly staff! Everything was explained thoroughly and I felt comfortable. The new location is gorgeous and very clean. When it came time to frames and lenses, all my options were laid out for me to make an educated decision based on my budget. Highly recommend! read more

Not only are the staff professional and kind, but the atmosphere is comfortable and classy. It was more like being in someone's home than in a doctor's office. I also learned a lot about my eyes while I was there. Dr. Szeliga and his staff took the time to explain what they were doing and why. They took an amazing 3-D picture of the inside of my eye, which will help them diagnose potential eye problems as well as some diseases. I am excited about what I now know about my health and vision! read more

Today was my regular checkup at Spring Hill Eyecare. As always, they were enthusiastic, professional, and kind. We've been patients for years, and recommend them without reservation. The entire staff is fantastic. The frame collection has something for everyone, including sunglasses and sports glasses. They offer the best in lenses with the latest technology. Go see them. You will leave happy! read more

Friendly, professional people in a relaxed atmosphere. Just made my first visit for an exam and contact lens fitting. They appear to be knowledgable, keeping pace with the science, care and lifestyles associated with this type of practice. I'll return soon for my followup. read more

Everyone in my family uses Spring Hill Eyecare and we love them. They really do put your interest and well being first . A lot complain about pricing but, would you rather get glass that don't totally help you for cheap , or glass that have given you full clarity for a price? As a high school study and part time employee at a local restaurant I NEED MY EYESIGHT . Dr. Rob S is amazing I got my eye-site back and it wouldn't be with out him! Huge thank you to Spring Hill Eye Care , truly a family over there. read more

Please don't go here. The eye doctor was pushing progressives on me as well as the eye technician and seemed very unhappy when I told them I wanted a standard set of glasses. I spent a lot of money on a standard pair and while I felt "unheard" as a patient, I still threw caution to the wind and forked over money ($$$) for a new pair. I should have listened to my gut and purchased my glasses elsewhere. Apparently it's difficult to get your eye prescription these days, especially several months later from many doctors because they don't want you buying glasses online and taking business away from them. I hoped that with all of the money I spent with them less than a year ago they would gladly give me MY information that I paid a lot of money for. While they emailed me my prescription initially as requested they refused to give me my PD (pupillary distance) which is mandatory when ordering prescription glasses anywhere you go. After two emails and one phone call I was told they do not keep that information on file. I call BS on this. I spend over $330 on glasses with them less than one year ago and they don't have my PD on file? Interesting because I just called Target Optical in Spring Hill and he gladly gave me my PD no questions asked. While Target let me know my PD might have changed since the last pair of glasses that I purchased from them, he still gave me my information and was very polite. Please don't go to Spring Hill Eyecare PLLC. They are all about price gouging you from your initial exam all the way through to your purchase, and heaven forbid you ask for information that is on file if you purchase glasses there. One final note, I should have listened to my gut especially when I saw a framed advertisement on a counter in my exam room for a product from Rodan and Fields (MLM). read more

Great staff! Friendly and hospitable. My glasses are terrific. The glasses arrived a week sooner than promised. The staff was knowledgeable about not only the Eyecare side but also helped me find fashionable frames that work well with my features. read more

Best Eyecare Professionals in Tn! Doctors are pro-active on up to date testing to prevent hidden issues. I so appreciate this approach. Jamitch44@gmail.com read more

My grandma and I both have been to Spring Hill eye care. They lady who helped me and her on two different occasions was so abrupt and harsh. She hurt both of our feelings. Also, they have moved offices and their new office is beautiful. But, somehow the new policies in place there make it feel stuffy and they treat you like second class citizens. It's pretty sad. I'm switching eye doctors. read more

Great selection of bargain to high end frames. The examination process is very thorough. The doctors and staff are knowledgable and take time to explain all of your results in a way that makes sense. I have been using Spring Hill Eyecare for years and have recommended them to others in town. I am always impressed with my experience. read more

Spring Hill eyecare is the best eyecare clinic my family and I have been to. The staff is so friendly and the Dr's are the best around! We will definitely be recommending Spring Hill eyecare to all of our friends and family. read more

Great Staff very caring and professional!! Doctor Rob has created the most comprehensive and responsive eye health office around. Couldn't "See" myself going anywhere else!! read more

Im a current patient but this was the first time I have visited the new office on Maine Street. I have always had an excellent experience in the previous office with Dr. Rob Szeliga and his attentive staff but yesterday I was treated by Dr. Gozum and the care remains five star. The new office is incredible and his staff obviously are trained as well as hired with customer experience in mind. This was the first time since 2009 that my prescription did not change so I did not have the opportunity to spend time in the frame area of the practice but at first glance it has also grown substantially with many more choices. I highly recommend Spring HiIl Eyecare and will continue to be a patient for the foreseeable future. read more

The best eye doctor around. The team of doctors and their staff make you feel like their #1 patient. They have a great selection of glasses and contacts and stand behind the products that they sell. Our family has been going to Dr. Rob for years and we feel like part of the eye care family. I also appreciate how much their office gives back to our schools and communities. read more

Great selection of eyeglasses very polite staff and awesome doctor, he treats you like family. I would never change my doctor! A+++

I would never recommend Spring Hill Eye Care to anyone. I moved here from out of state and needed a prescription updated to order new eyeglasses, so I went there because it was convenient. After the exam, the doctor (Optometrist) told me I needed to schedule another appointment to come back to do another test on my macula and that I needed to take an eye supplement which was sold there for $36. I went back the following week for the macula test and was told I had a problem with my macula because of how it looked in a picture that was taken with their equipment. When I asked what this means the doctor could not tell me and said something about getting back to me and to schedule to come back in 5 weeks. I was also told I needed an eye mask which was sold there for $38 (later saw it on Amazon for $19.50). I bought the items and scheduled to go back in 5 weeks. After I got home and thought about it, I cancelled the appointment and instead scheduled with a Specialist in Nashville. There were two different Specialists (Ophthalmologists) in Nashville (Vanderbilt Eye Institute) that did thorough exams and said there was nothing wrong with my macula. The doctors in Nashville also said I did not need the supplement nor the mask. They said my eyes are healthy and there is nothing worrisome. I spent over $200 at Spring Hill Eye Care, which was a complete waste. I only had to pay my $40 copay in Nashville (Vanderbilt Eye Institute) to see real doctors and get the truth. Would rate zero stars if possible. Had to give a star in order to post. read more

Most worrisome office ever about you keeping your appointment, I've received 2 emails and 3 texts 1 week before my appointment, the Dr is fine but good god do something about the constant texts and emails, I will probably switch Dr's strictly based on this issue read more

Please avoid. Noon appointment. Finally left after waiting 40 minutes. No communication by the staff. No apologies. No concern for the value of my time. read more

Very friendly staff and dr. Rob is using state of the art technology just from the last eye check up . I would highly recommend him.