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    Spotless

    4.9 (220 reviews)
    Closed 8:00 am - 4:00 pm
    Updated over 3 months ago

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    Response time

    20 minutes

    Response rate

    100%

    Services - Spotless

    Grout cleaning

    Grout sealing

    Grouting

    2 More Services

    Rug cleaning

    Upholstery cleaning

    Spotless Photos

    Recommended Reviews - Spotless

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    Photo of Robin N.
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    3 months ago

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    Monika M.

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    7 days ago

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    1 day ago

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    Monika M.

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    20 days ago

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    Monika M.

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    2 months ago

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    Monika M.

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    4 months ago

    I've used them in the past and I appreciate their services and quality of cleaning. I'll be using them again in my new home.

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    Monika M.

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    2 months ago

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    Monika M.

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    7 months ago

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    Monika M.

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    4 months ago

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    Monika M.

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    5 months ago

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    Monika M.

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    2 years ago

    Helpful 2
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    7 months ago

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    Photo of Monika M.

    Monika M.

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    7 months ago

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    Photo of Monika M.

    Monika M.

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    10 months ago

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    Photo of Monika M.

    Monika M.

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    Photo of M T.
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    2 years ago

    Helpful 2
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    1 year ago

    Very thorough and professional would recommend , my carpets were only a tiny bit damp afterwards

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    Monika M.

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    2 years ago

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    Monika M.

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    3 years ago

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    Monika M.

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    3 years ago

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    Monika M.

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    3 years ago

    Helpful 1
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    Photo of Ron E.
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    2 years ago

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    1 year ago

    Absolutely love their service! They are honest and upfront! I will never use another carpet cleaning service!!!

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    Photo of Sai B.
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    1 year ago

    Great quality work and excellent service for carpet shampoo and tile cleaning. No harmful chemicals used.

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    Monika M.

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    2 years ago

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    Monika M.

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    Photo of Greg K.
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    2 years ago

    They got a half pound of chocolate and throw up out of my carpet! They did amazing work and I would recommend

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    4 years ago

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    2 years ago

    Spotless did great work, and my carpet looks like new now. The cost is very reasonable.

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    Photo of Monika M.

    Monika M.

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    2 years ago

    Spotless always does a terrific job on my carpets. The stairs and bedrooms look great. They were on time and I will use them again.

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    3 years ago

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    Monika M.

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    3 years ago

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    Monika M.

    Helpful 2
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    3 years ago

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    Monika M.

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    Photo of Jim S.
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    24
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    2 years ago

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    2 years ago

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    Photo of Monika M.

    Monika M.

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    2 years ago

    Price was right, service was great for three tasks: tile floor, area rug, loveseat. Would definitely hire again.

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    Photo of Lori B.
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    4 years ago

    Helpful 1
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    3 years ago

    Business owner information

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    Monika M.

    Helpful 1
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    5 years ago

    Helpful 2
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    3 years ago

    Business owner information

    Photo of Monika M.

    Monika M.

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    Photo of J J.
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    3 years ago

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    Monika M.

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    3 years ago

    Awesome service and staff. They came back to make sure we were satisfied with the tile cleaning. Above and beyond.

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    Monika M.

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    Page 1 of 6

    Ask the Community - Spotless

    Do you help with moving furniture? If so, what is involved and approximately how much extra does it cost? If not, can you recommend people you've worked with who provide this service?

    Our team is focused on delivering high-quality service, but it's important to note that we do not handle the moving of heavy furniture. This includes large items such as beds, dressers, electronics, bookshelves, china cabinets, pianos, and similar… Read more

    Do you do condos? I am in a building on the 3rd /top floor. It is a 3 bedroom

    No sorry we need direct access to the unit through a garage or door with no other common walkways

    Hi, do you clean rug as well?

    Hi yes we do also clean rugs in the home.

    Don’t See Your Question? Ask Away!

    Review Highlights - Spotless

    Damien did a great job quoting (and providing some guidance) to get my tile floors cleaned and sealed.

    Mentioned in 39 reviews

    Read more highlights

    The Enhancer Grout Cleaning - Before / After/ owner hired us to have floor done , our team work hard to have the best Results .  Hair Emporium shop at Danville city .

    The Enhancer Grout Cleaning

    (148 reviews)

    I honestly cannot say enough good things about this company and about Wilbur. He was absolutely…read moreamazing. He cleaned every single corner of the areas I asked him to work on- the kitchen, living room, and bathroom. The results were incredible. He cleaned the tile thoroughly, sealed the grout, and protected everything so well. The floors looked absolutely beautiful when the job was done. After a long and stressful day at work, coming home and seeing everything so clean truly made my day. It made me smile. I really cannot express how happy I was with the results, especially knowing Wilbur handled everything by himself. You will absolutely get your money's worth with this company. The cost was very affordable, and the quality of work was outstanding. Wilbur was professional, kind, on time, and did exactly what he promised. I was given the quote over the phone, the process was easy, and he came in and got the job done. Even though I wasn't home when he finished, his work spoke for itself. I almost wanted to keep this company to myself, but Wilbur deserves the recognition and more customers because he truly does outstanding work. I am beyond thankful and would recommend this company 110%. Thank you so much Wilbur!! Your professionalism, hard work and attention to detail really show, and you truly made me happy.

    So happy with the results of our grout work. I would highly recommend this company to others…read moreneeding grout cleaning or full grout replacement. Wilbur was very easy to communicate with for scheduling, arrived promptly and was very respectful in our home as he worked on the grout. Our walk in shower was in dire need of help with black mold on white grout sitting there for who knows how many years. He made the shower look brand new and did not miss a spot! Completed the work within the quoted time frame and price.

    Blace’s Grout Restoration

    Blace’s Grout Restoration

    (20 reviews)

    He did a full re-grout and caulking for my shower. It looked awful when he started, and it's…read moreperfect now. I've had zero trouble with it since. Great work.

    Blace was pleasant and easy to work with but I was disappointed by two aspects of our interaction…read more I called about dirty grout in a shower and, after viewing photos, he thought we should be able to clean the grout rather than replacing it. He did the work while I wasn't present and said he thought I'd be pleased but when I was able to see it I realized the grout was still stained, probably with mildew. Now I will be having it regrouted. None of that is Blace's fault but I wish he had honestly let me know the cleaning wasn't working which would've saved me time, money and effort. The second problem was he resealed the tub with fresh caulking with a bead that is way too large. I did tell him I was unhappy with the cleaning and he offered me a discount to come back and regrout but also added a travel charge which overbalanced the discount. I'm sorry Blace felt my review was unfair but the things that bothered me - not being told it would still look so stained after cleaning and the large bead - still bother me. I asked another outfit to try steam cleaning it and they tested and told me right away it wouldn't work. I've owned this home for decades and never had a huge caulk bead like that. It's perfectly even but I still don't like it, sorry. I try to be very fair.

    The Grout Specialist Co

    The Grout Specialist Co

    (75 reviews)

    I do not like giving bad reviews but this guy was so unconcerned about our satisfaction with the…read morejob, and left the floor in such terrible shape, that I want to comment. The reason I am still bothered, although this was months ago now, is that he tried to gaslight both my husband and me and was very forceful with his tone of voice and language trying to convince us of things we could see were not true (neither my husband nor I are overly emotional). When we showed him the mismatched grout colors (described below) he would say they matched. But clearly they didn't. Then he would say they would dry to match. They didn't. And he repeatedly would argue like this about the very thing we could see in front of us telling us what we saw was not true, mismatched grout. He did this when he could not remove all of the white finish from the grout leaving some white spots in the grey grout, in the places where it was hardest to reach. He tried twice to remove the white from the hard to reach spots, and he said he could not. I want to say at this point he was very angry and did offer me a refund, and I suggested it felt unfair to not pay him at all (we have a strong sense of what is fair, and money is not our main concern, and they had spent hours, but with his attitude I should have taken the refund!). Instead I asked him to just come back and fix the grout and we'd call it even. When he came back, without asking me applied black grout colorant over the white spots, this time telling us the black was the same color as the grey grout. Clearly it was not, yet he argued the point that it was. He kept saying "this is the right color". Then he said in a year it might change to grey!!! (By the way, this was new tile that had the wrong finish on it, which is why we called him in... no way was the grout grey because it faded over time, it was always grey). When I saw this was going to be left mismatched, I asked him to just use the colorant over all the grout, leaving it all one color (I prefer grey but all one color was my priority). He said "We don't do that". Clearly they do! He had just done that to spots of the grout. Then, gaslighting us again, he again said that it matched (clearly it did not, it was high contrast to the grey grout) and then he said again that it would dry to match. Of course it did not. When he left this time, and he said when it dried it would turn grey, I don't know why I believed him, I think I was just exhausted by all of this. The same line had never been true before, but in the the exchanges with him he became so heated I just wanted him gone. So I thanked him and let him leave. And he left a job done horribly. No one would have been happy with that floor. I ended up hiring another company to recolor the grout and am very happy with the results. So it cost me twice as much in the end, but the guy I found was so very nice. He actually cared whether or not I was happy with the floor!!!! I clearly wasted my money, energy and time on this very rude man. NOTE: There is more to this story, when he first did the floor he did not do inside the closet, even though it is the same floor. Then when it looked different inside the closet he tried to tell me they used a different sealer in the closet area. I knew they had not, but he insisted it was their fault not his. He did, however, finally do the floor after spending much time trying to tell me it could not be done. For the hard to reach areas that were still white, I even offered that if he would tell me what to use I would clean the hard to reach spots myself but he said it's a "trade secret" and wouldn't advice me how to do it myself. He originally gave us a quote to clean the finish off our tiles, and to replace the grout. When he got there he decided just to clean the grout and not replace. Fine with me. But when he did the job, leaving several white spots where the finish was more stubborn he vehemently tried to tell me it wasn't white. I could see it was. My husband could see it was. Guests who came later could see it was. It made us feel crazy. He came back, begrudgingly and tried again, but still did not get the white off. Finally he used colorant over the white, but it was black, leaving the floor just as messed up as if it were white areas. I have attached photos of the white and black grout that he left me with, each time considering the job done. He did a terrible job but worse... he was so rude about it.

    We wanted to have our pool tile cleaned and regrouted so I called a few of the grout companies I…read morefound on Yelp. Thomas responded right away and asked me to send him a video of the pool area. He said he would come the next day to take a look and give me a quote. He showed up on time and gave me a reasonable quote. In the meanwhile, I tried to call two other grout companies that both asked me to send them a video too. One followed up via text but once I started asking questions about insurance he stopped responding. The other never responded after receiving the video, so I was going to go with Thomas. I saw the recent one star review that was posted and I was concerned. I know things can go wrong with a job, but it's how a company responds to issues that tells me whether I should go with them. The review definitely gave me pause, but there were other good reviews for Thomas and his crew so I set up a time for him to come and do the work. To make sure there would be no unpleasant surprises, I asked clarifying questions about the work, his insurance, and his satisfaction guarantee. He answered everything I asked. On the day before the job was to start, we confirmed the time and he and his crew showed up on the dot. They hand scraped the tiles and reapplied the grout. I appreciated that they did not use chemicals. The reason why I gave four stars instead of five is because I specifically asked Thomas if we should start to drain the pool so they could work on the tile when they got here. He told me they would handle it. The draining process was going slow and his guys couldn't do anything until the level of the pool water was below the tile. Thomas finally suggested getting a sump pump to make the pool drain faster, but he had to drive a distance to get one. As a result, his workers were waiting around until he got back. I wish he would have come prepared with the sump pump, especially since I had asked about draining the pool beforehand. His workers did a good job, but the next day we saw that there was still some white staining on a couple of tiles that got missed so I texted Thomas. He said he would come the next day to check it out. He came and took care of it himself and then had us look everything over to make sure we were satisfied. We were.

    Spotless - carpet_cleaning - Updated May 2026

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