Stone Protech

I recently remodeled my two bathrooms and visited multiple tile stores before finally finding…read moreBullnose Tile They have all kinds of beautiful stone selections. On top of that, all of the staff members are very friendly and helpful. Trish, who assisted me, was very patient and helped me a lot by giving me great ideas throughout the process. They have two locations, one in San Jose and one in Morgan Hill, which is very convenient if you want to pick something up or visit their showroom. I would highly recommend this store.

They have several shower stalls on display to give you many different ideas. For me it was…read moreoverwhelming and I prefer much simpler designs, but it's worth a visit if you're in the market for some home improvements. No customer service. Seemed pricey.

Tile & Stone Central

4.7

(110 reviews)

Exceptional service!! The owner, Fransisco was very helpful, answered all our questions. He…read morereassured as that their products, if it has to be ordered, can be picked up in less than a week. He has amazing deals on tiles! I've looked at different places and they have, by far, the BEST!

Thank you Yelpers for finding this awesome store. Gus is simply remarkable. Needed a remodel of a…read more70's built townhouse but on a budget. Gus helped us find gorgeous but affordable quartz that we used in our kitchen and baths. We had their terrific team do all the installation. Gus is excellent communication and kept me updated about the materials and options for updates. Used them to remodel upstairs bathroom and couldn't be more delighted with outcome, quality of work and professionalism of his team. They arrived as scheduled and were super respectful of the property and cleaned up after themselves. HIGHLY recommend this business and shout out to Gus!

The Tile and Grout King

4.3

(146 reviews)

This company has worked on the titles in the bathroom of my south bay property twice - spaced apart…read moreby multiple years. My recollection of the original work is hazy but my memory of the second piece of work is clear. The craftsperson who came in did a great job on the grout between the tiles in the bathroom's shower pan. It so happened that the plumbing in the shower pan was off - a leak destroyed some of the grout that was freshly put in. The company fixed the grout for me quickly and well.

I hired Tile and Grout King to reapply grout in the joints of our bathroom shower and at the base…read moreof another bathroom shower. We live in a new house and wanted a company that could deliver high-quality work matching our home's upscale finishes. The staff was friendly, and we enjoyed working with them. However, we were very disappointed with the outcome. We asked for a very thin line along the joints, but the finished product resulted in thick, uneven grout lines that stood out. For the other bathroom's shower pan, it was recommended to use grout rather than caulk. The grout applied was very uneven and looked as if a black crayon had been used. After spending several hundred dollars, we hired another company to complete the work. We requested another specialist from Grout Kings to handle our project, but they were inflexible and insisted that they could do it correctly. What was initially estimated to cost a few hundred dollars ended up costing a couple of thousand. I cannot recommend Grout Kings, as their work did not meet the quality promised online.

Q Floor Decor

(23 reviews)

My husband and I had an absolutely wonderful experience here! We visited several other stores…read morebeforehand, but no one took the time to explain things as thoroughly as the team here did. The receptionists were incredibly friendly and accommodating, even when we arrived just 10 minutes before closing because we got off work late. Despite our profuse apologies for coming so close to closing time, they warmly welcomed us, offered us coffee, and took the time to help us. We returned the following day, and Thy helped us find the perfect flooring. She was patient, knowledgeable, and thorough throughout the entire process. Her communication was outstanding, and she made what could have been an overwhelming decision feel easy and stress-free. We also had our flooring delivered to our home, and Quan, our delivery driver, was just as wonderful. As first-time homeowners, we especially appreciated that he took the time to explain different parts of the process to us. Since he is also a contractor, he was able to share valuable insights and tips that helped us better understand what to expect during installation and beyond. We appreciated his friendliness, knowledge, and willingness to educate us! From start to finish, everyone went above and beyond to provide exceptional customer service. We truly had a fantastic experience and look forward to returning as we continue making upgrades to our home. :)

Super friendly and above and beyond customer service! We were greeted right away and the reception…read moregirl even go and show us around. She answered all questions unlike other construction warehouse places I been to. I was able to find my dream shower door brand Pasgo. I been to 5 different places and no one seems to carry this brand. I was so happy to finally find a place that does and also local too! I highly recommended this place! Also they give discount if you pay cash.

Bay Stone Depot

4.2

(249 reviews)

Incredible all around. Beautifully organized, super friendly staff and incredibly knowledgeable…read more Easily the best store in the space in San Jose. And Rosie is the best!!

My experience with Bay Stone Depot was extremely frustrating and disappointing…read more I purchased two stone slabs for my home, expecting premium quality and service given the price. Within weeks after installation, pit marks and dents began developing on the surface. Over the following months, additional defects continued to appear under normal use. When I reported the issue, Bay Stone initially acknowledged it as a quality concern but directed me to work directly with their supplier rather than handling it themselves. After months of follow-up, the supplier's representative inspected the slabs and offered replacement slabs. I then returned to Bay Stone to request some form of refund instead of replacement, since the cost of uninstalling and reinstalling the slabs makes the replacement offer impractical and financially unreasonable. Bay Stone indicated that a refund might be possible but claimed the supplier required the original slabs to be returned. That was not what I had been told. After I confirmed with the supplier that returning the originals was not required, Bay Stone changed its position. The manager, Kimberley, told me it was "not scientifically possible" for pit marks to develop after installation and suggested I should have identified the issue at delivery. I provided multiple dated photos showing the progression of the defects. After that, my messages went unanswered. What stood out most was the lack of ownership and empathy. Kimberley was not apologetic and did not appear interested in finding a practical resolution. Instead, responsibility was repeatedly shifted, and ultimately, the issue was attributed to me for not raising it at delivery, even though the slabs appeared fine at that time. It felt as though once payment was made, accountability ended. When customers pay premium prices, they expect both quality materials and meaningful support if something goes wrong. In my case, that expectation was not met.

Tileshop

(151 reviews)

Denise Apfelbaum at Tileshop was extremely professional in suggesting tile shapes, colors and…read moredesigns. The showroom offers many possibilities. Denise has very deep experience, and Tileshop provided me with excellent communications as well as prompt and courteous service. In addition to her impressive expertise, I found Denise to be a most patient and caring individual - rare based on my visits to many other tile shops. Denise even recommended that I visit certain competitors before I finally returned to complete my puchase there. The prices are reasonable, and Tileshop promptly credited my account for an unused bag of grout and for unopened boxes of tile, the latter subject to a restocking charge of 25% which I think is reasonable.

Our experience with Denise at Tileshop was absolutely amazing. She knew the ins and outs of every…read moresingle tile product they had on the show floor. She was kind, easy to talk to and very creative in helping us find what we needed.

JLS Tile

(35 reviews)

JLS did an excellent job installing slate tile on my outdoor patio spaces. I had some fussy…read moreaesthetic requirements about getting the new outdoor tile to line up with the existing indoor tile (it's a mid-century modern home). We also had to juggle the work schedule a few times due to weather and holiday schedules. Through all of that, John and his crew were responsive, patient, and accommodating. The final result was excellent and the price was very competitive. I would gladly recommend JLS Tile to anyone.

I was referred to John and JLS by another contractor who could not work on my backsplash project…read more John's quote was reasonable but I was confident they would do a great job. His team were awesome, meticulous and delivered a quality result. They arrived on time, worked diligently, completed the project as stated and cleaned up after they were done. I'd hire them for any tile project you have.

Bedrosians Tile & Stone

4.0

(414 reviews)

This is a big store and you can check out their products online as well…read more Our contractor recommended this place as he has an account there with deep discount that can be passed onto the customers. They have a variety of tile selections and most of them were imported from Italy or Spain which with better quality there's less yield loss, hence you can buy less. Some of the special priced items have longer lead times, so make sure you double check with them. We didn't enjoy the process as much as with other shops because of 3 reasons. First of all, our sales contact was quite unavailable on the weekends or even Friday afternoons, so we had a hard time scheduling with her. But if you just walk in and ask for help from the front desk, they will assign someone to help. The second issue we found was the inconsistency of product introductions. We were worried about slippery tiles in the shower, our sales contact suggested us to focus on the tiles that have a special coating. The second sales person we talked to said the special coating was only for outdoor use, using the gauge lines between tiles is good enough to prevent slipping. Thirdly, after we got the quote, we couldn't place the order into the system with our contractor's discount; only that appointed sales person could do. Luckily we could get the rest of the process done via email and she sent out a link for me to make payment. If you have a Rakuten cash back app and pay online, I think you get the cash back as well.

High quality place to shop for tile, which is their specialty. They have some interesting styles…read morelike Poetry Stone and Makoto tile in the main showroom that you don't see elsewhere. They also have countertop slabs in a separate warehouse and another section with discounted styles. Been here many times and people are friendly, although sometimes hard to get a hold of when it's busy. Price point can be a little higher than average, but overall seems like a well-run family business with a reputation for quality.

Natural Stone Care & Restoration

(138 reviews)

Anna did an amazing job in repairing a long and deep crack on our kitchen countertop. We have been…read moreputting this project off for some time and allowed the crack to grow far and wide. I am quite handy at fixing household repairs on my own and purchased a variety of epoxy materials too. Given the size of the crack, I decided to inquire around. Most of the folks suggested replacing the entire countertop. That was not an option for us as it was going to cost thousands of dollars. Anna responded quickly to my Yelp message and she answered all my questions patiently. On the appointment day, she showed up on time and got to work right away. It took an entire day to fix the problem and the results were amazing. Price was very reasonable and we are very happy with the results. I highly recommend Anna for stone repairs . See the photos. The surface was polished and is smooth to touch. No unevenness anywhere. Once it is fully cured, the crack line is nearly invisible.

We found Natural Stone Care & Restoration on yelp and they immediately contacted us for a quote…read more This was very refreshing after not hearing back from another company after contacting them twice. Ana and Ignacio did an amazing job refinishing and sealing our kitchen and bathroom countertops, tile floors, and refreshing the grout. They did a lot of work in the span of 3 days and everything looked brand new when they finished! They are very personable, communicative, informative, and a joy to work with! We highly recommend their services!

Andrew's Tile

(92 reviews)

Andrew is a hardworking pro who does great work. We went with a simple white subway tile for our…read morekitchen to freshen things up, and he was able to complete the job in just two and a half days. It looks fantastic -- honestly feels like a brand new home

Andrew is one of the best tile contractors in the Bay Area. Last summer he redid our shower because…read moreanother tile contractor botched the job. He went above and beyond can't recommend him enough!

Alfonso's Carpet Service & Flooring

(115 reviews)

Did a fantastic job in my restaurant. Everything was perfect. Using him again. Best price also…read more REMY

We had a great experience with this company from start to finish! After we reached out, the owner,…read moreAlfonso, came out quickly to provide an estimate. His quote was very competitive and ended up being the best value compared to the other companies we contacted. The crew was prompt, professional, and easy to work with throughout the entire project. They replaced all of the carpet upstairs with vinyl plank flooring and also installed vinyl plank in our bathrooms. The quality of the work exceeded our expectations, and the entire project went very smoothly. We were so happy with the results that we asked them to complete additional areas of our home. They were able to quickly get more materials and seamlessly add the extra work to the project. We highly recommend Alfonso and his team to anyone looking for quality flooring, fair pricing, and excellent customer service. We couldn't be happier with how everything turned out!

Andrew's Tile

(92 reviews)

Andrew is a hardworking pro who does great work. We went with a simple white subway tile for our…read morekitchen to freshen things up, and he was able to complete the job in just two and a half days. It looks fantastic -- honestly feels like a brand new home

Andrew is one of the best tile contractors in the Bay Area. Last summer he redid our shower because…read moreanother tile contractor botched the job. He went above and beyond can't recommend him enough!

Star Professional Cleaning

4.9

(56 reviews)

Star Cleaning did a wonderful job on my mom's house. They were professional and thorough -- they…read moreeven spotted a broken china cat statue my mom had on the counter waiting to be fixed and mended it. My mom's house had not had a proper cleaning since her previous cleaner had gotten married and moved away shortly after the Pandemic, but when Star was finished, it looked beautiful!

Absolutely fantastic work! They deep cleaned a very old bathroom and got it back to the way it used…read moreto look. Very professional and checked in with me regularly. Good pricing too. I highly recommend!

Aeron Chair Technician - Russell Scott

(156 reviews)

Russell was the trifecta of reasonable price, fast and good! My chair actually works now!read more

Russell is fantastic! Extremely knowledgeable about all models of Herman Miller and a very fair…read moreprice. I will call him again in a heartbeat.

VM Flooring

4.9

(256 reviews)

After months of comparison shopping, trying samples, and changing our minds, we decided to pull the…read moretrigger on new manufactured hardwood flooring from VM Flooring. Jack and Chad were incredibly patient and helpful as we considered our options and settled on the flooring we ultimately selected. Jack even came and remeasured our floors after we decided to install a mix of straight planks and herringbone. We considered a few vendors but VM Flooring had the best selection, a fair price, and we felt very comfortable with their service. The finished floors are absolutely beautiful. The installers did amazing work, were very courteous, and went the extra mile to make everything perfect. We are really happy with the results and would definitely recommend VM Flooring to anyone considering new floors for their home.

didn't follow through or show up. i don't know why requires 85 characters to say that they…read moreexpressed interest in the job. bit didn't arrive at the site.

Furniture Repair and Restoration

4.5

(74 reviews)

Mark is an amazing craftsman. He restored several antique pieces for me, including a secretary…read moredesk, glass cabinet, rocking chair and side table. The pieces came back gorgeous and on schedule! Highly recommend.

I called to ask about an estimate for my project, and the man who answered the phone was extremely…read morerude. He repeatedly interrupted me and made inappropriate, condescending remarks about how I should speak. It was a very strange and unpleasant experience. I could not imagine dealing with him any further, so I decided not to move forward. He also charges $60 for an estimate

Kay's Furniture Repair

(47 reviews)

I cannot recommend Kay's Furniture Repair enough. I brought them a coffee table that has been in my…read morewife's family since the 1960s; while it isn't a high-value antique, it holds immense sentimental importance to us. Saul took excellent care of it, repairing a broken leg and a chip in the top, and refinishing the entire piece in a beautiful, darker modern stain. The quality of the work is fantastic, but what really stood out was how accommodating and communicative they were throughout the process. They even delivered the finished table back to our home with great care. It's wonderful to have a piece of family history restored so well. Thank you!

This came out better than I had expected. Be patient, this is a small company, they will get to…read moreyour order. It took a month for our order. Kay's Furniture Repair sanded the chair down, stained it to a natural color. New wheels were added because one of our original wheels kept falling off. My outlook is this was an investment of something we care about. This chair was my husband's, dad's work chair. Supporting this small business means you are allowing for your items to get a second chance to shine. Logistics: - You can drop your item off, or pay for pick-up. - send photos to get a ball park range quote. That way you won't be shocked payment wise. - payments can be Zelle, PayPal or credit with a service fee.

San Jose Custom Upholstery

(80 reviews)

Fantastic service, beautiful and quick work. We needed to have our patio furniture cushions…read morereupholstered - they had been left out in the rain too often over the past 15 years. Piere helped us pick out a beautiful fabric, rightly recommended to have the inner foam wrapped in plastic and added a zipper behind each so they could be easily cleaned in case of an "oops". All of this was rather a last minute thought before my wife's big milestone birthday party. Piere and his team delivered so quickly - half of the time promised and the results are absolutely gorgeous. The stitching and attention to detail was excellent. While it was not inexpensive we feel it was worth every penny. Hopefully the results will show up well in the photos attached.

Great service by Dan and Piere! They were friendly, knowledgeable, and clearly knew their craft…read more They offer a wide variety of fabrics to choose from, which made the process easy. The whole transaction was smooth and hassle-free. They reupholstered our Ethan Allen dining chairs that are about 20 years old, and they look amazing again. Best of all, it only took 7 business days to finish 4 dining chairs. Very happy with the results and would definitely recommend them!

C H Hardwood Floors