While this salon seems to be nicely set up, customer service and attention are completely sub par. Would give negative stars if it were possible. Went in for a pedicure and sat with my feet in lukewarm water which turned cold after waiting for over an hour. A woman came over and asked me what type of pedicure I wanted then promptly walked off never to return. I got up and walked out and their excuse was "We're just really busy." Great, but how about setting the expectation with customers before they sit down and wait for an hour? Seem to be a lot of employees/ teenage girls that are walking around doing a whole lot of nothing. I don't live here but have family in the area that I visit frequently, and it is safe to say that I will NEVER return. read more

I love this salon for the pedicures however, if you get acrylic nails, this is not the best place to go. They do not stay on and the shapeing is a little funky. They are all great people and very friendly. I would defiantly recommend for a pedicure. read more

This is the nicest nail salon I've ever been to. I came here because I received a gift certificate for this nail salon. Upon entering I was immediately greeted and taken care of. The place was clean, and not very busy, I went around 5. The prices are also pretty reasonable nothing outrageous. I showed Susan a picture of my nails and she did outstanding she was very friendly and nice. I recommend Susan to anyone looking for a good friendly nail tech. read more

Splendid Nails - Ombré glitter nails done by Susan - Nail Salons Near Me - Kannapolis, North Carolina

Great customer service. My husband and I left after our pedicures feeling pampered and with a smile on our face from all the giggles with the staff. Good wine too! read more

I went in to get a nail repair.. he saw my nails and first thing he says is that he doesn't have the color.. i told him i didn't mind my nails being a different color i just wanted them fixed. I also bought my own tips bc i like curve nails and tips i ordered online are custom made. He said he had the same tips when i know for a fact he didn't. I said but i want these tips not yours, he proceeds to say He can't do my nail repair. Chyy please I'll take my money else where! That's yall problem y'all want to do ppl nails how you wanna do it instead of how the customer wants it. read more

Hi there my name is Susan Henry has been doing my nails for the last 4 months it is the only place that I have ever gone to that my nails will be perfect for more than 3 weeks I love Henry he does amazing job and for 40 bucks he's worth everything. If you ever want someone to do your nails Henry is the man. read more

Terrible spent $150 for gel which isn't supposed to be chipped 10 hours later! Nail shape is just uneven and paint is sloppy

My mother, sister & I wanted to try out this place. The woman who done my nails took forever. I could hardly understand what she was saying and asking me to do. She was very rough & obviously wanted to get me done as fast as possible. She had very long nails on herself so it would hurt when she would grab my fingers to file them down. She scratched up the sides of my fingers with the file. The nails were very beautiful and I would go again if the workers were more gentle & didn't cost so much ! It costed $95 for my sister to get her nails & toes done, me to get my toes & acrylic nails done and for my mother to get a foot scrub. read more

I want to Thank John for going above and beyond for us today. We got our nails and toes done today. My daughters nails didn't turn out well the first time. It was closing time. He took the time to stop what he was doing to make it right. He asked questions and took his time. No rushing to get us out so that he could go home. He made sure we were happy. Her nails turned out much better the 2nd time and his customer service was excellent. Thank you for going the extra distance today read more

If I could give no stars I would! I went there to get a fill in and gel polish. The cost was $35.00. As soon as I left one of the nails chipped! I went back and the girl redid the nail. I got home an hour later and the same nail chipped again plus two more! The shop is beautiful, but the prices are terrible! I will NEVER go back! I do not recommend this salon! read more

Horribly overpriced. Worst $55 manicure ever. Did not soften cuticles. Used a nail buffer to trump them after nails were done. Wasn't going to trim them or make them even until I asked. Did not put lotion on after. Mentioned that there was still dirt under a nail and the tech said it was my natural nail?? Will not be back. read more

I went the other day to get sns done on my nails, the next day they started lifting because the sides of my nails were hardly done. I called to have them fixed and the girl on the phone said no problem as long as I had the person that did them fix them they will not charge. I came in today had an appointment to have them fixed and then when she said I was all set it would be $40 I just spent $45 the day before and then said they would do it for $25 because "I changed the color" absolutely absurd I will not be doing business with them going forward. read more

If I could a 0 then I would. I visited for a pedicure and nail polish change. The lady turned on my water for pedicure and walked off causing it to overflow and spill unto the floor. Other technicians just watched the water run over and literally turned their backs. Once she finally returned to clean water up and rerun it she turned it to scalding hot water and walks away yet again. Finally after yelling for minutes another nail tech came to adjust temperature. Once water was turned off I was left to sit there for a half hour until someone finally came to do my pedicure only to let the water out and have me move down a chair so that she could seat a couple side by side. After all of this I was asked to return another day to get my nails done because it was almost closing time. Now mind you the shop closes at 7 or 8 and I got there at approximately 515. I then returned 3 days later for a nail polish change against my better judgement only to be seated for 30 minutes watching people come in after me get their nails done. I would not recommend this place if it were the last place on earth open and I never give bad reviews however this experience is one I will never forget and do not want anyone to experience whatsoever. read more

New to the area and visited this salon because it is near to my house. I had tried a few other salons in Concord area but once I stepped in Splendid Nails, I knew i found my new salon!!! Me Ella does an incredible job with my SNS manicure, as they look thin and natural, and my nails ALWAYS last at least 3 weeks! Highly recommend!!! read more

Wonderful service and just moved next door in to larger new salon with all new manicure and pedicure stations! It a must see in Kannapolis!! read more

This is a very nice salon. I stopped in late in the afternoon and there was no wait. Lots of people working. Received a very nice manicure with gel polish and a nice pedicure. Great color selection and pleasant atmosphere! read more

Every time I come here i feel like they trick me. My first question always "how long is the wait" they say no wait. But for pedicure they get the water ready and you sit and wait in the chair for an hour. Everytime I come here I wait atleast an hour before someone gets started. I understand they are busy but just tell me the truth and I will come back!! read more

First off, I have come here many times and the pedicures are great and I would recommend getting your toes done at Splendid Nails. However, DO NOT get your eyebrows waxed here. I clearly told the woman that I was very happy with my current shape, that I like them thick and that I just wanted them cleaned up. After the first wax strip, I said again - remember, not too thin! When I was finally handed the mirror, she had both significantly thinned my brows and changed the shape. They are also not even. On top of all this, I had a reaction to the products and have a broken out over my brows. I have gotten my eyebrows waxed in many, many places over the years and I have never been this dissatisfied. I was clear with what I wanted and was not listened to. read more

This is a combination score. My daughter and I went to get mani/pedis in preparation for my wedding next week. This was her first ever pedicure. No one introduced themselves so I can't give you names. The lady who did my daughter's nails was very nice and put her at ease, a hard task since she hates having anyone touch her feet. Her nails also turned out very nice. 4.5 stars review if just my daughter went today. The lady who did my nails took twice as long so my daughter had to wait almost an hour for me to be done. My nails look okay but I wouldn't return because they're just barely okay, and besides taking forever she was not personal plus she kept getting up and just disappearing. 2 stars for my mani/pedi. read more

Great salon....friendly people. Gel paint lasts at least 2-3weeks.

I just left Splendid Nails and I am feeling SO pampered! The salon had a luxurious feel and Kira did an amazing job in my pedicure. She has a great eye for color and wonderful attention to detail. I will be back! My nails and feet look great! read more

This place is great. I've gone there for my prom nails and social nails for the past 2 years and for the nail appointments in between! They do great each time! I'm glad I got in today before it got super busy for prom girls like me! read more

I went on Yelp found Spendid and thought I'd give it a try. My first experience was great! They offered me wine or a beverage, promptly put me in a pedicure chair and the ladies were super friendly. Tee did a great job on my feet and introduced me to SNS nail system. I do not typically like fake nails but this was a powder that they dip three times. The cost was a little higher than the norm, but worth it. read more

This is the worst nail salon I've ever been to. They lady tried to clip my Sns off and nearly took off my fingernail. After 10 minutes of filing the nails I asked if she could just soak them off. She did, 3 different times because she couldn't get it off. I was in there for 45 to just get my sns off... ridiculous. She was lazy and kept yawning in my face. I will not be back here. read more

I had an amazing experience. I relocated to concord and have been searching for a place to get a great pedicure. I came in and was greeted right away and serviced immediately. Rose gave me the most amazing french manicure and pedicure. They also give you wine and refreshments while getting services done. My new GO TO nail salon. read more

This place is WAAAAAY overpriced. I got a pedicure, and gel full set, my 11 year old only got a polish change on toes and nails. It was $145. That is almost double what I have paid elsewhere for the same thing done better. The lady was very rude to my daughter and yelled at her when she put her hand under the dryer too soon. My daughter was apologizing and felt bad. The woman started huffing and being rough on my daughter. She's lucky I know Jesus or I would've knocked her out. I wish we would have just gotten up and left. She was very rough on my hands as well and cut me twice. My cuticles still look bad after spending all that money. The only reason I give 2 stars instead of one is my daughter's polish turned out well and the lady who did my pedicure was very good. Also, I know most of these places are run by Vietnamese, but most places try to have conversations with their customers in English. These people spent 95% of the time talking in their native tongue with little or no regard to their customers. I felt very uncomfortable. *Edit My daughter's nail broke a couple of hours after I wrote this review (the same day she had them done). We took her back and they fixed it but still it was just a bad experience all around. We definitely won't be back. read more

Now that they've upgraded, to the nail bar (which is ice by the looks) the staff are rude and pretty much just do what they want. I was very unhappy with my nails this last time I went and made it known, and nothing was done about it of course. I eventually got tired of repeating myself- paid 60$ for god knows why ( I asked and he just looked at me..) and left. Crazy, they used to be my favorite place and now it's definitely a LAST resort. I do recommend k nail studio in oak avenue mall by the food lion in kannapolis; they're amazing & honestly it's what I get for not waiting for Monday to get here for them to re open since they're closed on sundays. read more

I asked for a sun on my toe nails for a designated the lady said she didn't know how to do that. She had to ask a different lady to do it. When I told her what I wanted she said "ok I'll do a flower". I replied saying "no I want a sun". Then I showed her a picture of a sun. But still continued to do a flower that supposedly looked like a sun. Overall I was not happen when my service. read more

I went with my friend today and it was one of the WORST nail salon experiences EVER! First of all when the man was clipping my nails he CUT MY SKIN! Next when he was smoothing my nails out he cut my cuticles TWICE! And the polish was so bumpy and had little hairs stuck in every nail, and my friends French tip set was not good they started the tips half way down her nail and it does not look well done, and the lady who was doing her nails got up and left 3 TIMES and went and helped other costumers for at least 10 mins each time! I do not recommend coming here it's a waste of money: read more

You will have better customer service elsewhere. I asked how long was the wait and they told me no wait. The owner then asked me to sit at the station behind me and someone will be with me in a couple of seconds. I waited for at least 25 minutes and another staff member walked up to me and ask if I can move to the front because he has to do someone else nails. I was very upset and the owner asked if I could wait another 15 minutes. The worst disorganized salon I ever visited. read more

The most trash nail salon. There are some people that work there that are nice but there is one older woman there that is EVIL AND RUDE! She just tries to rush you and doesn't do a good job at all. I'm not going there anymore. The color choices aren't good either and EVERYTIME I go there I regret it everytime so I'm done with it. read more

horrible service. went with my sister. we signed in and sat down. about 10 minutes after we came in a girl came in with her boyfriend someone immediately asked her what she wanted and seated her. while doing this they avoided eye contact with both me and my sister. there were about 5 people to do our nails and instead of starting on us they avoided us like the plague and doubled up on the girl. One did her nails and the other one started her toes. 20 minutes later another lady came in, they immideately sat her as well. During this experience i kept my cool and never said one bad word. Giving them the benefit of the doubt. About 20 minutes after the second incident (been in the salon for 50 minutes now) a couple came in. Again someone came to get them as soon as they sat down. When my sister and I politely let it be known that we had been there before them the workers talked over us, and ignored us. Thankfully the guy in the couple realized how long we'd been waiting and refused to go and let us go before them. When the stylists realized that the couple wouldn't go until we were seated the 'manager' told one girl to seat us at her station. She huffed and puffed and eventually called us back to her. I sat down and my sister sat in the seat beside me. She started to rip the gel polish off of my nails. She didn't use acetone, or nail polish remover, or file down the gel nails, she just picked at the corner and ripped them off. During this the couple was seated at the back to get started on their mani pedi. I asked the lady that was doing my nails if there was anyone to do my sisters nails. She ignored me the first time. The second time I answered she told me there was a lady that was available but she was slow and i 'wouldn't want her to do my sisters nails anyway because she would take an hour'. I looked up and realized that the lady she was talking about had gotten started on the couple. She had heard me ask and leaned over to the girl beside her and told her that she wasn't going to do my sisters nails because she didnt want to. At this point I am livid. I tip well and I was very polite the entire stay. If the girl had done her job right (taken my gel nails off with care, or not huffing and puffing the entire time) she could have expected a $20 dollar tip on top of the $60 cost of the nails i was going to get done. which would have been way over 20%. However I was so disgusted by the complete lack of proffesionalism that I asked that after she took the gel nails off that she just file my nails and that was it. I payed the 5 dollars she charged and didnt look back. read more