Kim (manager) is always kind and welcoming. She helped me today after my nail broke and did my eyebrows. As always, she did a great job!!!

I have, in the past, given this nail salon a positive review. I've been there several times, no problem. Its changed with a deluxe pedi appointment I had the week before Christmas 2025. The tech was Shelly. I've never seen her there before. I do NOT recommend her. Run as fast as you can. She was extremely cold, distant, seemed like she couldn't be bothered. She put mostly cool water for my pedi. Didn't ask me about the temp. She was annoyed when I politely asked for help setting up the massage chair. The worst was the bruise on my small left toe. She scraped the small, rectangular purple thing across my toes ripping my skin off, similar to a rug burn. I'm still having pain as I'm posting this. She just said, ooh, ooh, ooh. Unbelievable! Didn't offer antiseptic treatment or a bandage. Acted like she didn't understand English, she and the salon offered nothing. All acted like they didn't understand English. Horrible customer service. read more

Splendid Nails - Nail Salons Near Me - Kannapolis, North Carolina

I've been going to this nail salon for so so many years and nobody has ever done my nails like Shelly has. This is literally my new nail tech. I am so picky, I was very excited to see someone who is so talented. Ask for SHELLYY. She is beyond amazing. read more

I've been coming to this place for over a decade and used to be my favorite place to come. I have brought them tons of business over the years through bringing friends and family to get their nails done because I thought they valued the customer. However as of late they have lowered their value in customer service to the point of the boss telling me I could get my whole set redone only to get there and the employee refusing to honor the bosses wish. So not only has the customer service declined but the communication of the staff has declined as well. All this to say, I won't be coming back. This is sad for me because I no longer enjoy the place I so long have enjoyed in the past due to lack of communication and respect they have for one another. I also don't care for how they begin to speak to one another in Vietnamese to talk about the customers. All this to say is their loss. read more

always a good time getting my nails done here i love coming here. they are really nice and it's really beautiful inside of the salon

First time visiting as walk in. Lynn did my gel pedicure. I am very satisfied with the service I received from her. Focused on the right areas. Nice staff! read more

I never leave reviews unless the service was beyond amazing or horrible. Unfortunately, this review is due to this place being horrible. I paid for a basic gel manicure and within 24 hours the gel was chipping. I had to travel to Florida or I didn't have time to go back. By day 3 it looked like a toddler did my nails. I stopped by the salon as soon as I got back and the lady told me I was past my 5 days although I have pictures dated that shows the chipping after day 1. I called and spoke with John the manager and he literally said he doesn't care and I would have to pay to have them fixed. On top of the bad service, he was very unprofessional. I wasted $35 plus tip but they definitely lost a customer. read more

It took several attempts for pedicures and I finally found someone that does a great pedicure. I highly recommend Lisa for a pedicure. She is very professional and goes a great job. I always get the deluxe pedi and so far with Lisa it's been great! Other then pedicures I haven't tried their other services. Great location! read more

I go here every 2 weeks to get a fill in. I get the same awesome service each and every time. I love my classic pink and white nails! read more

Splendid Nails - Classic Christmas stripes for the holidays! - Nail Salons Near Me - Kannapolis, North Carolina

Two pedicures, one full set acrylic with gel polish, and my eyebrows waxed. I come here often and many times bring my granddaughters. The because customer service is excellent, and they have a friendly atmosphere and relaxing atmosphere! I highly recommend coming if you're in the area! You want regret it! read more

They take so long and no one here knows how to do actual French. I came in when it was not busy and there were MULTIPLE works just walking around and after they sat me in the chair it took me over 15-20 minutes to be serviced, with people in the back just talking. Even people that came in after me were serviced before I was. read more

I had been to many nail salon. This place awesome & big & comfy. They did great job! I will be coming there from now on. Thanks

Not charging correctly! Told one price and charged another. Tried talking to the front counter girl and she said she was new and didn't know how to help. read more

went for a pedi and I must say it was the best one I have had so far they took their time and listen to my concerns and wants and made me feel comfortable I 10/10 recommend read more

After waiting for an hour and a half, we still had gotten no service so we left and went else where.

I love the staff as they are so nice. But I feel they often rush the appointment and skip steps. I had a gel manicure two weeks ago and it was the best one ever. Today I requested a manicure and gel polish. Later I asked questions about sns and changed my mind and wanted to try that option. I do not feel I ever received the "manicure" But was definitely charged for a manicure and SNS. My cuticles were never pushed back, no lotion was ever on my hands. Nothing. It was basically a polish change. Was very disappointment with how today went. There is also a rough spot on one of my nails and I left with the colored powder on my hands. read more

Well well well, I haven't graced this doorway in years and I must say, cosmetically, they have made a lot of improvement. The nail bar style is very, very pretty. The design oozes elegance and I was impressed with the change. They have no services or prices listed which is cause for concern. They also did not have a lot of staff present during my visit. Upon walking through the door I was not met with a greeting. My sister and I signed in and still no acknowledgment. We slowly picked our colors and proceeded to sit at the drying area since there was no available seating for those waiting to be served. We chatted with a woman who had been waiting for a while and helped her pick a color. People came in while we were talking and were serviced before us. Eventually, we put our polishes back and left without ever being acknowledged by anyone that actually worked there. Despite looking nice, this experience just solidified I was right to stop coming here years ago. read more

I got my nails done for my wedding, my ring fingers (the most important fingers during your wedding day) were different shapes and sizes, my thumbs were different colors and there are white lines running through my paint color. I also got my toes done and it look like a child did it, I honestly just should've done them myself at home with press ons. I even got gel as recommended but was told the paint on my toes was my "skin". I will never return. Here are my nails before and just 4 days later. I paid for a full set of acrylic gel nails, and a spa pedicure $80 down the drain. My nails elsewhere last 3 weeks and cost about $50 for the same services in AFTON Ridge. read more

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I really don't like leaving bad reviews but unfortunately I'm not happy with the service I received. I went to get my nails done on a Tuesday, I got tips with SNS. Thursday I was back due to a nail popping off, got it fixed. Then I was back AGAIN on Saturday because another nail came off! I haven't even had these nails for a week and Monday I lost another, then Tuesday another, and today another. That is a total of 5 nails falling off in less than a week of having them. I paid $70 for these nails and they didn't even last a week. I am not new to having nails either, I have never had this problem. My nails always last over 3 weeks. I'm very unhappy with my service and unfortunately will not be going back. read more

This place is beyond unprofessional they are higher than most nail shops but it's the unprofessional rudeness for me .. The employees arguing with the customers smh very distasteful place .. not a way to run a business. read more

I had an appt at 5 with Q but got there at 430 so that I can get a polish change on my toes. The girl that did the color change on my toes didn't take no more than 20 minutes. Q was doing someone else nails when I got there which was fine bc I was early. When her finished her nails he started soaking my nails to remove the previous SNS and while my nails was soaking he started someone else nails. Meanwhile, after soaking my nails for 1 hour and after he completed the other girl nails it was 620 when he started my nails. I mentioned to him twice that I had an appt at 5 with him he told me that my nails is soaking. He acted like he didn't even care that my appt was at 5pm. read more

A bunch of 20 year olds work here that are rude and stuck up. Waited an hour to get a pedicure and when I was checking out she told me my total was $45 and then the girl who did my pedicure yelled up to the lady checking me out that it was actually $55 and I was like why?? Didn't ask for a menu which I should've, to confirm, but because " I got the deluxe pedicure" it was $55 instead of $45. Shouldn't she know the price of the service if she was the one who did my pedicure??? Then for them to sit there and up the price....very sketchy. Also a bunch of them were just standing around. Should inform customers of a wait like that if there is going to be one. Smh, not worth your time!! DO NOT GO HERE!!!!!!!! read more

Always great service. Was a little crowded today, had to wait about an hour for service. Would have helped if they told you about the wait time before sitting you. read more

If you go in without an appointment with Hope or Kelly, you are forced to go to an older man who does NOT know what he's doing. Unfortunately, I've had him 3 times, and each time, he has hurt me, not done what I wanted and my gel Polish comes off (!!!!) within a week!! He's horrible, but you have no choice, the owner makes you go to him every darn time!!! Also!!! They charged me $30 for a simple color change...$30!!!!! Do NOT go here unless you get Hope, Kelly or any other girl. If they try to give you the older man on the front left...walk back out. read more

I've gotten my nails filled in using gel NO CHIP polish and TWICE now they've started chipping a day or 2 after getting them done. I've went to get them fixed and they tried to make me pay both times, very rude to me when I was getting them fixed and honestly did a poor job with the replacement color. Very unprofessional with staff as well. I've been getting my nails done and the technician will stop to play around with the other ladies there adding unnecessary time onto my visit. Will not be returning. read more

While this nail salon does an okay job on your nails, the hospitality of the owner and staff have a lot to be desired. Upon going here many times, I realized they push you in and out so quickly that things get sloppy and unprofessional. While my daughter and I were getting full pedicures, my daughter placed her new iPhone onto the side tray of the pedicure lounger and when the technician finished with her set, she quickly flipped the tray to clean and move my daughter to another area. After she flipped the side tray, she tossed my daughter's iPhone onto the floor and it cracked down the front of the screen. The phone did have a protective case but only on the side and back... sadly, not the front. However, upon talking to the owner, he did not care, nor see the concern we had for the new iPhone. He offered no apologies, no discount in service, and NO money to help with repair or replacement. He took no responsibility for his staff. Anything would have been nice to make amends but he just said "So sorry, your daughter should not have put her phone on the side tray". Sadly, we have never been back! :( read more

First time here and the experience was amazing!! Best pedicure I've had in a while and perfect sns manicure! Such a friendly staff who you can tell take pride in their work! Will definitely be back!!! read more

Kelly is amazing!! I went here for a fill in after going to another nail salon prior. I was not happy with how the other nail salon had done my nails so I went to Splendid and Kelly did an EXCELLENT job fixing them for me. I will definitely be back!! read more

Splendid Nails - Nail Salons Near Me - Kannapolis, North Carolina

Came to get my nails done on a very busy Friday, but Hugh took great care of me! He was very funny and has been in this business slaying for awhile now.. so go check them out! read more

Splendid Nails - Came to get my nails done on a very busy Friday, but Hugh took great care of me! He was very funny and has been doing this for a minute... - Nail Salons Near Me - Kannapolis, North Carolina

I really loved how nice this salon was. Absolutely beautiful and chic. Very clean too, not even a little mess by the sinks from washing hands. My nail artist was very quick at getting the acrylic nails on and painted, much quicker than other artists I visited. Also I never been to a salon that served wine! This place was such a wonderful haven. Defiinetly will stop by when I'm in town again read more

Splendid Nails - Nail Salons Near Me - Kannapolis, North Carolina

Took my daughter to get her nails done, asked for acrylic and she had blue OPA polish, they charged me $50 !!!! when I questioned the price the he got mad and said no Gel was very rude !!! I told him I didn't ask for Gel but acrylic he said no and argued with me ... very rude and bad service. Will not be going back there. read more

Well, I tried somewhere new and I'm really disappointed. First off it cost me $45 for a gel manicure, and to have my 6 year olds toes and fingers PAINTED. Nothing fancy just some regular polish on her tiny nails. It should not have cost that much for the both of us. It's now a a few days later (4 to be exact) and my manicure is chipping. I work behind a desk and I do not do anything harsh with my fingers. I will be going in to see if they will fix them and if they do I will fix my review accordingly. I have never had a manicure chip and peel this soon. read more

I had a nail emergency and stumbled across this beautiful salon. My massage chair wasn't functioning correctly, but very pleased with results of manicure. Polish selection is one of the most extensive I've ever seen. read more

Splendid Nails - Nail Salons Near Me - Kannapolis, North Carolina

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If you go make appt with Hugh or Susan they are the best! I go every 4 weeks and have found that these 2 are my favorites. Jon, Hope and Kelly are great too but Hugh and Susan are my favorite. read more

I sent my girl to get her nails fixed two broke (spent $200 there 2 weeks ago) so she calls and they said $35 to fix them ,she gets there and they say $40 (a whole set is $55) so she says ok so when they are done they charge $55!! For two freaking nails?!? So she gets mad. The man made her leave wtf so they rip her off and tell her she has to leave.If they were dine right 2 weeks ago we wouldn't have this problem.Stay away this place has gone down hill and they are doing bad work and over charging and poor customer service.Ill never send any of my family and friends there again!! read more

Appointments are not honored. I made my appointment, arrived 15 minutes early and an hour later I am still waiting when someone walks in without an appointment and gets immediate service. When asking how much longer since I had an appointment, I got we didn't know what you were here for...like I literally made an appointment. Won't be back for sure. read more

Do not waste your time or money going here I went the other day they were busy yes I got a pedicure basic finally got served after sitting in the spa chair a while but she was friendly and did a-decent job but then I was waiting at the bar to get a full set he finally came over and had me switch to his station there at the bar omg he was paying attention to everyone and everything but his client it was so sloppy when I left and got to my car I looked and noticed nail polish smeared in my fingers I went in and the the girl at counter removed it what I got was a very unprofessional sloppy service the dudes name is John that did my nails, 65 bucks wasted so bad that yesterday I popped them all off and busted another salon after reading reviews if your not able to apply your full attention to your client then you should not be doing nails my 3 year old granddaughter would do a better job! If u can't handle a buss at the capacity of when its busy then you shouldn't be in the business where customer service is your number one priority all I can say is don't go here do your research there are far better salons u can go to read more

Hugh is awesome! I've been doing coffin shape for the past 5 years and since leaving Greensboro, I've had a hard time finding someone who could do this shape correctly. Hugh not only did a great job but he also has great conversation. I will definitely return. read more

While this salon seems to be nicely set up, customer service and attention are completely sub par. Would give negative stars if it were possible. Went in for a pedicure and sat with my feet in lukewarm water which turned cold after waiting for over an hour. A woman came over and asked me what type of pedicure I wanted then promptly walked off never to return. I got up and walked out and their excuse was "We're just really busy." Great, but how about setting the expectation with customers before they sit down and wait for an hour? Seem to be a lot of employees/ teenage girls that are walking around doing a whole lot of nothing. I don't live here but have family in the area that I visit frequently, and it is safe to say that I will NEVER return. read more

This is the nicest nail salon I've ever been to. I came here because I received a gift certificate for this nail salon. Upon entering I was immediately greeted and taken care of. The place was clean, and not very busy, I went around 5. The prices are also pretty reasonable nothing outrageous. I showed Susan a picture of my nails and she did outstanding she was very friendly and nice. I recommend Susan to anyone looking for a good friendly nail tech. read more

Splendid Nails - Ombré glitter nails done by Susan - Nail Salons Near Me - Kannapolis, North Carolina