I am extremely disappointed with my recent experience at Venice Nail Spa. I arrived at 5:30 PM and…read moreinformed the young girl at the front desk that I only had an hour and needed a pedicure. She repeatedly reassured me that I would be seen right away and even encouraged me to upgrade to the deluxe pedicure for a better experience, while continuing to promise that I would still be done within the hour. Unfortunately, that was far from the truth. I sat in the chair for almost 50 minutes without anyone starting my service. I went back to the front desk and explained that I needed to leave within the next 20 minutes, which was already later than I originally planned. Again, I was reassured that someone was coming immediately. At that point, they suggested I downgrade to the classic pedicure so it could be completed within my timeframe. A woman named Wendy finally came over, started setting up the station, then told me she needed to come back. After another 10 minutes passed and I again expressed frustration to the front desk, she finally returned. Even then, instead of beginning the pedicure, she spent time on the phone while the water was running. The actual pedicure itself was rushed and poor quality. My feet were barely scrubbed, and the French tip was done so poorly that another employee had to step in and finish it. What frustrates me most is that I ended up leaving two full hours after I originally arrived, paid $60, and still did not receive a quality service. I have frequented this salon before for pedicures, and this is the first time I have had such a negative experience. The biggest issue was the lack of honesty and communication from the front desk at the beginning. If I had simply been told that the salon was extremely busy and there was no guarantee I could be seen quickly, I would have left, handled what I needed to do, and come back another time. Instead, I was repeatedly reassured just to sit there waiting for two hours. Sadly, after this experience, they will not be receiving my business again.

Wait time is ridiculous. No warning ... just wait ... obviously excuses when brought to their…read moreattention with NO APOLOGY. Complete disregard of customer service.

This is my second time writing a review. Tom and Kate are the best! I come here consistently twice…read morea month. I highly recommend them!

I am so glad I found this salon! They are kind, courteous, and really take the time to do a…read morebeautiful job for you. I am always impressed with their work and always so happy with the way my nails look!

I highly recommend!…read more The service was amazing! V did a great job on my acrylic french set and his sister gave me a jelly pedicure which was everything I needed. I went mid day on a Saturday and I was a walk in, it wasn't busy and I was grateful to be seen with prompt and attentive service! Indoor it is clean and relaxing, great music playing in the background. This was an overall great experience and I look forward to returning soon! I hope you enjoy them as much as I did!

My experience at Green Nails Spa was over beyond amazing! I haven't gotten my nails done in a…read morecouple of years and I decided to get them done again and I'm glad I went here. My nails have never looked so good! My nail tech was amazing and checking her work with every step of my design. She made sure she was happy with it and checking with me if I like it, I love it! definitely am going back to get a new set! The vibes were amazing and definitely vibing. The music was heartfelt and soft and I love that kind of music.

It took me forever to find a reliable / consistent salon in Huntersville, but I'm so glad I finally…read morefound one! I've been a customer for about a year now & usually see Misa! She's incredible at unique nail designs and is very detail oriented, and precise! She makes great recommendations and is super creative! The staff are all friendly and thoughtful, and always greet their regulars by name. I think one of the things that stands out to me the most is the staff all seem to get along really well and they're usually always smiling or playfully joking around. It's just a happy place to be! Also- they have a great online booking system, which not a lot of local salons do. Pricing is consistent and very reasonable in my opinion. I've never been surprised by cost or what I'm being charged for because they outline everything clearly on your receipt. :)

Pro - my tech is sweet, doesn't rush the process and is gentle…read more- you don't have to wait if you have an emergency and appointment Cons - the manager is always trying to make you add a service - even if they don't cut your nails, they still charge you a fee for shaping, even if you keep the same shape - they don't sanitise the equipment and use the same file on everyone!

Ownership has changed and the quality of service is not good. I visited the salon for a manicure…read more What I received was an aggression to complete. Quality always takes precedence over just being fast and quick. After using the filers (board or electric), why would you be cream over my hands and massage with nail dust all over my hands? Secondly, I did not receive any hand treatment that goes with a manicure (

So today I decided to go get my fill-in . Made perfect timing. Lien once again did amazing gave…read moreexactly what I was looking for. Even with shape change & matte colors. My go too nail tech the best . Nail color is giving me very fall chic

They are hit or miss on the quality. They are very rude to customers. I called to make an…read moreappointment and there was miscommunication about the time so I tried to clarify that I wanted it later in the day. I was immediately met with attitude on my request for a later time, even though that was the original time I had asked for. Then when I hung up, I got a text from someone in the nail salon at the time, that the lady on the phone was going around talking badly about me. So I cancelled my appointment and won't be returning. I have seen this happen on other occassions to other customers when I have been in the salon. It's a reoccurring theme of not respecting clients and unprofessionalism. I will say, the one male who works there does the best job if you must go to this salon, request him.

So I'm not really a Nails type of gal but I've gone to two other places to get SNS nail polish. The…read moreservice that I received at this establishment was wonderful. I walked in, they asked me what I wanted, they told me the price and got me right in. I came in late too... but they didn't show any signs of aggravation like most nail shops. Nothing but smiles my! My nail technician whose name was Shay was awesomely pleasant and did excellent work. Thank you shay! You rock!!

Amazing! One of the best services and quality of the nail…read morework. A small quiet place. Appt only. They have been there for over 16 years and they have many long time clients. I am about to become one. Went there to fix a so so work done at another nail place and it came out perfect. They speak good English. Very kind and professional. This is a hidden treasure. It only took me several years to find this place. So thankful.

KV Nails is one of the last surviving businesses in this small shopping plaza. This is a busy, but…read morewell run nail salon. It appears to be a family business that runs by appointment only. Reading other reviews it seems that you either love this place or hate it. I am of former group. These are the reasons why. I appreciate the fact that the nail technicians speak English to each other and communicate effectively with their customers. It may seem like an insignificant detail, but this promotes a trusting and respectful environment. The service providers are very courteous and transparent with their clients. My pedicure didn't feel rushed, and the sanitation precautions were carefully observed. While it isn't the fanciest nail salon around, they Do a fine job. I wouldn't hesitate to patronize this establishment again.

Great customer service, very polite, nice and quick, clean and good service! nice ladies in the…read moreshop!

I love this place. They are all amazing. I just wish they would put their hours of operation on…read moreGoogle maps or here.