My husband bought me a gift cert. not realizing it expires 6 months later. He shops early for…read moreXmas. when I went to schedule appt. I realized it was expiring in a week. I called D and explained. She said the only thing she would be able to do was squeeze me in for an express facial or wouldn't be able to honor gift card. I went for express facial which cost $60 and gave her my $100 gift card. And a $20 tip. Which was very dumb of me. She is the business owner and could have done multiple things to make it right. My husband bought card early and assumes it was a year. BAD BUSINESS SKILLS

I was hoping for a wonderful experience here after reading some great reviews online. The first…read morething that put me off was I called D to change my appointment from one day to the next & I was told that if I do that again, they're going to charge me. I would have been a new client & was not aware of this but I was called into work. And they did not even have my credit card yet & are already threatening to charge me. Not a great first impression. I went today and had my eyebrows tinted and when I booked the service online it said it cost $20. When I got to the register to pay, she said $30. I questioned her on the price and she said oh it's $30 I should've told you before I started. Why was this 50% more than what is posted online ?! I came home and looked on her website again and it says $20. I still left of her a generous tip anyway. While she was doing my service. I felt like the conversation was forced. It was a bit uncomfortable I felt she really had no interest in getting to know me as a potential new client. I mentioned I was interested in a lash service as well & she didn't even offer to book me or say if she had time today while I was there. Ehhhh was my experience. I see they do hair here & said the hair products smell so good. That would've been a good opening to say- "you should get your hair done here" I would've booked a cut & color if the vibe was more warm & welcoming. I need a place that does all these things & it's unfortunate it won't be this place.

If you like for your stylist to take time with you this is where you need to be. Billy always…read moretakes the time to listen to you and tries to deliver the cut exactly like you want it. Every stylist in the shop is friendly and professional. They don't just rush to get you done so they can get to next customer faster. They are big on personal attention. I recommend this shop.

Could be so much better. Beautiful place, not usually a…read morelong wait. The massage chairs are on their last legs. Started in one chair, the controller has exposed wires with black electrical tape hanging off it. The functions don't work, just a slow roll. The lady next to me sated hers was doing the same. The technician did take me to another chair, but unfortunately the same result. Controller broken and the kneading function not working. Just a slow roll. It seems minor, but the massage is part of the experience and me getting to relax for a little bit. With the $85 pedicures, that money should be reinvested into their chairs.

Nail tech Ben- He was amazing, intentional, and flawless. It did not take long to be done but yet…read morewas perfect.

I've been coming to Misty for over 15 years now. She is the Only One I Trust with My Hair! She…read morelistens to what you are wanting and she makes it happen, Always! Her skill set is better then any other Hairdresser I've ever been to before. She stays current on all the new latest Hair trends and Hair products. I Always feel so Beautiful after I leave my appointment with Misty. She is definitely Top Notch!! Misty is not only my Hairdresser, she is also the Owner of The Hair Lounge. When you come to get your hair done at The Hair Lounge, You immediately get greeted as soon as you walk through the door. All the Ladies are very friendly and the Salon atmosphere is very inviting, very clean and fun! Not only does The Hair Lounge offer Hair services, she also has a Nail Tech on staff. And they offer Waxing & Spray Tanning service too. So what are you waiting for? Make a Hair appointment Today with Misty and come checkout The Hair Lounge for yourself. You won't be disappointed!

My favorite stylist for 17 years has moved to The Hair Lounge in the unlikely but super accessible…read moreindustrial park. They are located off of Hwy 49/Stough Road right outside of Harrisburg. While the building is plain brick from the outside, the inside is warm and inviting with stylists in private rooms. The waiting area includes snack bar, water, wine, sodas and coffee! They do take walk in appointments, but I am partial to scheduling ahead with Melissa Williams. She has been cutting, coloring and styling my hair since before I even had grey hair! I highly recommend her to anyone needing a new stylist! She offers women's, men's and children's haircuts, coloring, highlights and keratin treatment. Check her out!

Awesome experiment, great service! I'm Working in Charlotte,…read moreneed a brow tint. Very last minute schedule with a great provider. Cutie space! I want to come back for other services! Thank you!

Had to come back on here to say how much I love this place. Kat did a great job with my bikini wax…read more We talked the whole time about travel and before I knew it, she was done!

I tried a wax here on a whim. Booking online was easy. If you ask me, waxing will come with pain…read more It is what is it, but they made it the best it could be. This was a clean facility. They do have a first time deal. My appointment started on time and didn't take long at all. I'll be back in the future.

I get my brows and lashes tinted here. Laysha is INCREDIBLE! She is thorough, personable, and so…read moregood at what she does. She will not let you walk out the door until you look great, and I appreciate that so much! The whole place is clean and spotless and feels very safe. I would recommend this place to anyone looking for somewhere to go to get your brows and lashes done.

Raven was amazing! Quick and efficient service. Friendly and great personality. Smiling face. I'll…read moredef be back!

Best place to get waxed in the concord area. Love going and loving get serviced with Veronica. She…read moremakes the experience 100% better

Honestly, you can find better. I rarely go to the shops to…read moreget my nails done and this furthered my reasoning for such. My mother usually goes here to get her pedicures. We tried our hands together. I got a short square acrylic set with gel polish ($55) No exaggeration I literally bled my entire service. I also was not a fan of my nail shape. My mother also got this same gel color on her natural nail ($28) and then because the color coat was see through we decided to do a white tip on her nail which was an additional $5 But honestly no fuss to be had but we will not be back.

I walked in on Feb. 2, after the snow, to get my toes done. The lady told me I had to wait. She was…read moreworking on ONE woman. I said that was fine. About 10 minutes later, a caucasian man walked in, and she told him to sit down. After she was done with the woman, she went over to the man, and never addressed me, the old black woman, again. The man even said thank you to her for taking him as a walk in with no app't. 100% rude. I will never return, and yes, I left.

Black owned. Amazing service. Nina's facials were everything. I never had a facial from…read moreA spa so I didn't know what to expect but I was not disappointed. She explained the process to me I received a shoulder massage with the facial. She used different things on my face but I left with my pores really opened and cleaned. I didn't wear make up for the rest of the day. I would recommend.

I love this place! Just signed up for the Silver membership so that I can enjoy it monthly…read more Malayjia is a fantastic aesthetician. Kim gives an amazing deep tissue massage. I love the cozy and inviting atmosphere.