Amazing place, my wedding is this weekend and I needed designed nails so I came here. They did a…read moregreat job, have big space and lots of nails tech who knows what they are doing. My nail techs were Daniel and Nai. Clean space and good vibes. Just a little critique the front Cambodian/laos young lady needs to have better customer service, and be a little more welcoming. Other than that I am happy with what I got!

I came in for a simple manicure with gel polish. My nails were naked and very long. I was giving…read morethem a "break" so they can get strong again so i was excited to finally get them done. Jenny took care of me. She was really nice, although she didn't understand me that much- which is fine. When i initially sat down she was on FaceTime and she moved her phone like 6 times (into different positions around the table) so whoever she was talking too could see her i guess? At first i thought she was trying to record content which is ok with me but then she was showing the screen to her coworkers, im assuming so they can say hi. I couldn't understand the language. So while she was cutting and drilling my nails, she was watching her phone and ended up breaking the edge of my thumb nail after she cut them down. She didn't apologize or say anything she just put nail glue over it and continued. At this point I'm irritated because i see she's not removing my dead skin/cuticles and i tried communicating that but there was lack of understanding. I could've been more aggressive and gotten other people involved but i didn't. At this point i wanted to just finish up and leave. When she started painting i immediately regretted walking in. The paint job was pad. Lumpy, not on the edges of my nail. The simple nail art she agreed to know how to do, she did not. She had to wipe and redo several times. I stayed quiet and let her finish so i could just lay and leave. Overall the nails were $55 and i life $5 tip. I will never return here. I don't want Jenny to get in trouble, but if someone had reviewed this place, it would've helped me choose to not go. So I'm hoping to help someone else out. Avoid spending your time and money here. Please see pictures for reference. Also- the salon is very modern and big. Very pretty but not good at doing nails from my experience unfortunately. - i even offered to wait for someone that was really good- which i did wait 20 minutes.

This place has been lifesaving for my eyebrows, facials and leg waxes. I have been a faithful…read moreclient for a year. Sweety, Cindy and Sara are all very professional and kind. Prices are great and service exceptional.

I go here to get my upper lip threaded. The staff is very nice and they are quick. I would…read morerecommend this place if you're looking for somewhere to get threaded.

Nail tech Ben- He was amazing, intentional, and flawless. It did not take long to be done but yet…read morewas perfect.

I am extremely disappointed with my recent experience at Venice Nail Spa. I arrived at 5:30 PM and…read moreinformed the young girl at the front desk that I only had an hour and needed a pedicure. She repeatedly reassured me that I would be seen right away and even encouraged me to upgrade to the deluxe pedicure for a better experience, while continuing to promise that I would still be done within the hour. Unfortunately, that was far from the truth. I sat in the chair for almost 50 minutes without anyone starting my service. I went back to the front desk and explained that I needed to leave within the next 20 minutes, which was already later than I originally planned. Again, I was reassured that someone was coming immediately. At that point, they suggested I downgrade to the classic pedicure so it could be completed within my timeframe. A woman named Wendy finally came over, started setting up the station, then told me she needed to come back. After another 10 minutes passed and I again expressed frustration to the front desk, she finally returned. Even then, instead of beginning the pedicure, she spent time on the phone while the water was running. The actual pedicure itself was rushed and poor quality. My feet were barely scrubbed, and the French tip was done so poorly that another employee had to step in and finish it. What frustrates me most is that I ended up leaving two full hours after I originally arrived, paid $60, and still did not receive a quality service. I have frequented this salon before for pedicures, and this is the first time I have had such a negative experience. The biggest issue was the lack of honesty and communication from the front desk at the beginning. If I had simply been told that the salon was extremely busy and there was no guarantee I could be seen quickly, I would have left, handled what I needed to do, and come back another time. Instead, I was repeatedly reassured just to sit there waiting for two hours. Sadly, after this experience, they will not be receiving my business again.

Ana does a wonderful job waxing! I've seen her for years and really appreciate her professionalism…read moreand skill. She waxes all areas and is exceptional.

Ana is a great Esthetician, who is precise in paying attention to detail. Cute house off side st…read moreoff Sharon amity.

I requested the gel manicure be removed due to unsatisfactory service but upon the nail technician…read morebeing told to remove the work, they immediately became upset. They were rough handling my hands, used a drill bit at 10 speed to remove the nail polish. They only lowered the speed of the drill bit at towards the end because I was crying. The other staff member seated next to her did nothing to resolve the issue. Afterwards, she used her finger nails to dig into my cuticles and skin. I don't recommend anyone get a gel manicure by this particular staff member. Also, when applying the gel polish and using the LED light, the light instantly began to burn due to improper application of the gel polish.

It has taken me quite some time to write this review. About two months actually. I wanted to make…read moresure that I was being fair and not writing from pure emotion. According to my previous reviews I have been a loyal customer but unfortunately no longer. I've always loved the service from the nail techs as well as the owner, Jason. For this appointment, I scheduled in advance in order to get my favorite nail tech. I learned my lesson before when I walked in and had to go with another nail tech because she wasn't available. While I waited for her, Jason offered to take my nails which he did, no problem. After finishing he placed a sheet of paper in front of me filled with handwritten names and phone numbers. He pointed to my name and asked if that was me. I happily replied yes when I recognized my phone number. He then proceeded to tell me that I had written a bad review and I needed to take it down. Taken aback I asked him to repeat it. He did. I informed him that my review honestly captured my experience and I was happy to update it. I asked him if he addressed my concerns. Rather than acknowledging my concerns or even apologizing, he continued to state that I needed to take my review down. At this point I felt bullied because I realized that this was likely something he has done before which means that the reviews are not an honest reflection of people's experiences. He went on to tell me that I could not be serviced unless I took the review down. I asked how much I owed him for taking my nails off and promptly paid him cash. I then walked out and headed to the new nail salon that just opened by my house. I hadn't gone there yet because I was willing to drive the 30 minutes to come here. This was my last trip to Concord Nail Spa. I'm very disappointed and shocked to learn that Jason, the owner bullies people into writing the reviews that he wants. He said that I should have come to him first and I actually agree with him. Had he responded to my concerns I would have done an update acknowledging that. Instead, I'm documenting this experience.

I have Shannon as my stylist. She is professional, informative, fun and a great stylist as well…read more She manages her time well and I rarely have to wait and when I do it's just minutes. I always love my hair when I leave. The vibe in the salon is laidback and fun. Everyone is so nice and friendly. They have a couple of dogs that hang out in the salon and they are so sweet. Highly recommend!

Left Lexi Ollis's chair with a botched haircut, almost the same color, orange money pieces, grays…read moreand nothing like my goal photo. Paid $312.00. I Asked to fix and she cancelled my appt multiple times. Asked for refund/ never got

One word: amazing!…read more If you're in need of any waxing services, Brittany is your girl. Located off of University East Dr, her suite is easy to find and accessible. As soon as you enter, Brittany puts you at ease with her sweet presence. If you're nervous, don't worry. She has such a warm personality that you quickly forget that hairs are being ripped from your body! Today I had a Brazilian and she did an amazing job. Trusting her to do that means she definitely gets my vote of confidence. I've had them done at another location and I left with way more discomfort. You're in good hands with Brittany!

I am new to the area and tried two other locations for a Brazilian before finding Brittany on Yelp!…read more I have found myself a winner! Brittany is professional and her service is top notch. I've been getting waxed for years... not only is she quick, but it did not hurt at all! I was shocked... I mean painless and she's priced very reasonable for this service. She gets you in and out. Not to mention she's in a good location for me!

Ownership has changed and the quality of service is not good. I visited the salon for a manicure…read more What I received was an aggression to complete. Quality always takes precedence over just being fast and quick. After using the filers (board or electric), why would you be cream over my hands and massage with nail dust all over my hands? Secondly, I did not receive any hand treatment that goes with a manicure (

So today I decided to go get my fill-in . Made perfect timing. Lien once again did amazing gave…read moreexactly what I was looking for. Even with shape change & matte colors. My go too nail tech the best . Nail color is giving me very fall chic