I went to Ulta beauty just to buy some Morphe makeup. Jaz from Morphe informed me they were have a…read morepromotion event the next day. I came back the next day and it was FANTASTIC! Omar showed me how to do a proper full face and a 15 minute natural look for work. Once I gathered my products and headed to the register Jaz left me with a slew of promotion products. Thank you both so much for the outstanding customer service!! Pep-c

Kashiyah was so helpful when helping me find the right concealer for my complexion, she made sure…read morethe concealer was a compliment to my skin type, she had a lot of patience with me and was very eager to help me!

Relety has been doing my hair for a while and her services are so great! My hair always looks good…read moreand I always receive great compliments. I've met relety at her previous hair salon and never wanted to change stylist after she tamed this hair ! I followed her to utopia and won't be leaving her as a client ! Excellent hair results and super healthy hair growth thanks to Relety !

I've gone here 3 times since I've moved to Charlotte and I have loved every visit. All the stylist…read moreare so nice and talented. they always provide A+ service and I always leave happy! I go in for root touch ups and blond dye and it always looks fantastic.

Service was great! Attendant was professional and I feel she did an excellent job! I will…read moredefinitely be returning!

This was my first time at this location and it was a breeze. I came by on a Friday so I was worried…read moreit would be busy but I walked in and got serviced right away. The women there were nice and helpful. I just did an eyebrow threading and it went great. It's clean inside and they offer lots of other services. I will definitely be back soon!!

Beautiful beauty spa. You get the vibes of peace and comfort as soon as you step through the door…read more I made an appointment for a wax. Was greeted promptly and checked in without any problems. My service wasn't rushed and she made sure I was comfortable through each and every step. Each time I have come back, I have been pleased with my services. I've only ever had one scheduling hiccup, but they reached out to me quickly to try to fit me in for another time or day. There are several services to experience and explore here. I feel like it would be great for a first timer to start and continue.

10000/10 omggg! ive been looking for a space to regularly get my wax and now I've found it! TAHYLOR…read morewas the best really, I randomly started spotting this morning and I let her know. She didn't make me feel bad at all, she actually made me super comfortable! She has such a comforting energy & you can really tell she enjoys what she does! this was my first appointment I've ever held conversation the whole entire time and I loved it we talked about literally everything. I got some education & clarification about some things I've wanted to know too. I already booked my next apt

My husband bought me a gift cert. not realizing it expires 6 months later. He shops early for…read moreXmas. when I went to schedule appt. I realized it was expiring in a week. I called D and explained. She said the only thing she would be able to do was squeeze me in for an express facial or wouldn't be able to honor gift card. I went for express facial which cost $60 and gave her my $100 gift card. And a $20 tip. Which was very dumb of me. She is the business owner and could have done multiple things to make it right. My husband bought card early and assumes it was a year. BAD BUSINESS SKILLS

I was hoping for a wonderful experience here after reading some great reviews online. The first…read morething that put me off was I called D to change my appointment from one day to the next & I was told that if I do that again, they're going to charge me. I would have been a new client & was not aware of this but I was called into work. And they did not even have my credit card yet & are already threatening to charge me. Not a great first impression. I went today and had my eyebrows tinted and when I booked the service online it said it cost $20. When I got to the register to pay, she said $30. I questioned her on the price and she said oh it's $30 I should've told you before I started. Why was this 50% more than what is posted online ?! I came home and looked on her website again and it says $20. I still left of her a generous tip anyway. While she was doing my service. I felt like the conversation was forced. It was a bit uncomfortable I felt she really had no interest in getting to know me as a potential new client. I mentioned I was interested in a lash service as well & she didn't even offer to book me or say if she had time today while I was there. Ehhhh was my experience. I see they do hair here & said the hair products smell so good. That would've been a good opening to say- "you should get your hair done here" I would've booked a cut & color if the vibe was more warm & welcoming. I need a place that does all these things & it's unfortunate it won't be this place.

The experience I had at this studio was transformative. Janny is amazing. Her team and students go…read moreabove and beyond to ensure your overall best experience. From the warm relaxing environment to the precise detail she uses to ensure your brows are perfect !!! It's nothing like I have experienced here in NC!! I'm an original Cali Girl and I am used to a certain level of service. She blew my expectations out of the water. Run don't walk. You owe it to yourself to have the best!!! She's the real deal!!!

I had every intention of giving this place a 5 star review. I mean I was that excited about this…read moreplace. I discovered Pride Beauty Studio from a viral video on FB of a microblading session. I started following them on Facebook (the reviews were all 4 & 5 star) & even started following them on IG and Janny herself on Snapchat. But I didn't want to go straight into a microblading session, because that's a lifetime commitment! So instead I made an appointment online for a New Client - Brow Shape and Tint. This was $50 & I thought to myself, "Damn this is expensive" but her worked looked amazing so I convinced myself that the $50 would be worth it. I received a notification via text that they had to reschedule my appointment due to a "family emergency" the day before my appointment. They asked if I could reschedule. I just happened to be on vacation so it was no problem. The day of my appointment they asked if I could reschedule my time for later that day. Again no problem. I arrived to my appointment and to my SURPRISE - my appointment was not with Janny. When I booked my appointment online, you pick who you want and I had scheduled with Janny. She was there - but working on another client. You bet my reaction was WTF? She said Jessica was actually going to do my brows & asked if that was okay? What was I supposed to do? I had driven 40 minutes to this place, paid already online. Was I just supposed to walk away? They reassured me that Jessica would do a good job and Janny would talk to me about my brows. So Jessica did her work and Janny spoke to me. They asked me lots of questions, basically trying to find the reason for my visit so they could sell me. So they convinced me to put down a deposit for the microblading. I would put down the deposit, pay half of the remaining amount on my microblading visit, and then the last payment on my 6 week follow up appointment. I still wasn't sure so where she (janny) convinced me was at telling me that she was running a holiday special for only $500 (her normal charge is $650) and that in January she was going up to $700. So I paid my deposit which ended up being $161 after taxes. We discussed the day for the appointment, it had to be far enough out that my man could get the day off and it had to be on a Saturday. So my appointment was booked for January 20. I check into the location on my Yelp App. And as much as I am a seasoned yelper, I never checked her reviews on Yelp. They were just so amazing on FB, I didn't think I had to. But boy did I wish I would have. I could relate to some of it with how she had rescheduled my appointment. If only I knew how much more real it was going to get for me. I received a text notification the evening of January 4th: "Hello your appointment on the 20th has to be moved due to a family emergency".I asked if it was for the microblading & what day it has to be moved to, they informed me any other day. I replied back that is the only day I can do due to schedule. The response was "I'm sorry, yea we can't. I just found out." So I asked what happens to my deposit if I cannot reschedule. They replied back that it can be any day just not the 20th and that they do not do refunds.(which was never explained at the time of taking my money). After some back and forth, they did say that they could do anytime on the 20th just not before 1pm. So I said I could 1pm and also said that it was unprofessional to not give refunds if the scheduling conflict was on their end. Then I received a reply "I misunderstood. Janny said we can do a refund it it's on our end which is this matter, it is on our end." So I said I'd prefer a refund then. (Because truth be told, I was very nervous that they would text me the day off my appointment again like before & tell me reschedule anyways.) I received a response, "okay no problem it will take 7-10 business days. Have a great day" I followed up on 1/19 because no refund had been issued. I was told it should be there soon. I asked to verify amount & we agreed that it was $161.50. Still no refund. So I followed up again on 1/24. Said they needed to follow up with Janny- no response. I followed up again on 1/29. No response.I called the number on their website on 1/30. Janny answered and was very polite. Until I told her who I was and why I was calling. The tone in her voice did a complete 180 and all of a sudden she was with a client and would call me back. But she didn't even ask me for a number, I had to give it her. I called 1/31 & 02/01. Obviously, she was ignoring me. So now I have opened up a dispute with my CC and waiting to hear what happens. I had delayed writing this review in hopes that PBS would be professional and issue my refund but that has yet to happen. I just don't want anyone else to experience this. Stay away at all cost! I am not the 1st person and definitely won't be the last.

Nadia is amazing!!! Always love my spray tan makes you feel so comfortable and has the best…read moresolution!!

Always a great experience here. I've been here many times and I am satisfied each time. I love the…read morefact that they remember me each time I come in. Pedicures are my favorite here. They never rush to get done, and make it very relaxing ( keep in mind I always go during the week, so they are able to take more time then). I always like for Mimi to do my nails. She is friendly, and experienced. She makes sure she does a great job everyone. She even will work miracles on nails that are done terribly by other nail salons!! I also work in the customer service field, and can appreciate when someone gets it right. They will give you the same respect you give them!

As soon as you enter they get you started and are very friendly. However, I do not like having my…read morenails done while I am getting a pedicure. I am always pleased with my pedicures there, they do a great job. As far as getting a full set of nails done, it is a roll of the dice.I have had them done perfectly and I have also had them look not so great once I really looked at them.