Services - Np Nails & Spa
Manicure
Manicure and pedicure
Nail fill-in
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I have been desperately searching for a nail salon since my recent move to NC. After trying several local nail spas in my area I decided to try a spot a little further away. I was NOT disappointed. I visited on a Sunday, after the Christmas holiday , without an appointment, and was greeted and seated rather quickly. Now if you don't know most of the nail salons in the Charlotte area are closed on Sunday. So needless to say it was very busy. However, my nail tech Mike took his time and paid attention to detail. He checked in throughout the process of getting an acrylic and gel manicure to make sure I was satisfied. I was even offered a beverage. He asked my preferred nail shape and length and did his best to make me happy! After the services were done Mike and another Tech asked about my experience and wanted to be sure I was satisfied. They even have a 14 day satisfaction guarantee. Everyone was helpful and knowledgeable. The salon is clean and there's a huge variety of nail colors and services. I love that I didn't feel rushed. And after paying $53 which I feel was very inexpensive compared to the other salons, I knew right away that this would be my new nail spa! I'm giving 4 stars only because I will return to do pedicure and waxing and a follow up review! Consistency is key! Hope to give 5 stars next time!
I love a nail salon that is open on Sunday! It was so easy to book an appointment online. I got there right at 11 and was scheduled for a gel polish change with Linda. The space is bright and clean, tucked away in a nice shopping center with plenty of convenient parking lot. Upon my arrival, I was offered a book with color choices. I made my selection and was seated and my service began right away. The staff is all very friendly and Linda is super kind and gentle with her manicures. She did an excellent job changing my color and making my nails look beautiful. The prices are very fair and I loved the experience. If I lived closer, I would definitely be a regular!
Super super polite I love this salon I'm new to the area and I love coming here for pedi and mani! The atmosphere is also very nice and calm.
This was probably my second GelX set ever (for this reason) and I am never getting this sh*t again! The girl that did my nails is the sister of the owner (her words) and she typically only takes in "her" clientele and she's usually booked up. I was a walk-in on a random day and she took me. She made that very clear to me for reasons I didn't even care for because I didn't get what I wanted anyway. All the while, she - in summary - said she was the best one there and pretty much shat on everyone else being subpar in comparison. Don't get me wrong! The design looks good! BUT... I like what I like and it's been working to me up until having to switch salons lately! My last salon would do hard builder gel for me, but when I got into designs, they couldn't do design work. So I've been looking for a new nail salon and came across this one. However, I'm getting frustrated because every time I ask for what I like, no matter where I go, techs try to talk me into something else. Upon getting sick of bouncing around, her reassuring me that these would be durable, etc., I just crashed out and let her. She was pretty confident about her work product. My typical, natural nail length is perfect for me. It's just that my index fingers started growing more downward, instead of straight out like my other fingers. She convinced me that doing a GelX set would fix this if we cut my nails down (typically I'm using my own nails and never tips something else that is important)! The extra gel on the bottom was not cute. And when I asked her to file it down because it was chunky, she tried to blame it on my index fingers growing different from my other fingers, and I was like... "No, ALL of them have this thick, ugly bottom?!" She ended up filing them down, but I'm really sick of going somewhere and asking for something and then being talked into something different that never ends up being at all like what I asked for! I'm always disappointed! For instance, I asked her if these would not pop off since they were tips. She said no. I literally have both my thumbnails here, about to glue them back on like I wish people would just say that they can't do something versus trying to steer me into something else! In addition to the output, her prep was sloppy. My nails, which were cut down by her, weren't even cut or prepared in a way that made the undersides look even halfway decent upon my nails being finished. Uneven. There was no hand moisturizing, hand massage, or typical manicure style treatment, even though this service costs a ton of money. In the end, I spent over $110 dollars on nails that didn't even last me a solid two weeks. However, I just found out about the 14-day coverage policy today (my day 13 since getting them done). If I can find the time to get over there, I will be returning for a fix and never again for anything else. I can't stand when a nail tech talks badly about coworkers and is still not up to par either. The vibe is that of an older salon - nothing but a Roku sleep screen on the tv. No drinks offered; cold Hershey kisses from a fridge were brought around. Small salon that's old-fashioned.
Just got my nails done by Mike & I'm obsessed! He's super attentive, makes sure you're comfy the whole time, and his work is flawless. The staff are so sweet & even offer water! If you want beautiful nails + amazing service, go to Mike,you'll thank me later
Amazing service and great staff. I would absolutely recommend. They did a wonderful jobs on my basic pedi and gel mani.
A regular pedicure with no callous treatment? What? Why would I want to beautify my toes with accompanying crust? So I had to purchase the next tiered pedicure. With tip = 47$ no thank you. AND crust bubbles around the toesies
Just on a spare of the moment I decided to get a pedicure & a possible fill in for my birthday weekend. I gave NP a call & asked if an appointment was needed to come in. She (the owner) asked how far I was & I stated just 10 minutes away so she said I could walk-in. Now looking back I'm trying to figure out why because the shop was EMPTY & no one came to be serviced while I was there. Moving forward, upon arrival my temperature was taking which I also had to right down on the consent form. Besides having to wear a mask, using hand sanitizer was required before walking back. The shop consisted of 1 tech & the manager. Classic Pedicure ($32) - I was going based off pricing posted by previous customers but it seems they definitely went up on their pricing. However, Linh took her time & did everything perfect. Acrylic Fill, Gel Color & Reshaping ($35) - Linh did quite well although not as talkative unless spoken to. Seeing as I paid $35 for my original set, I'll stick to the location/tech who did them. Do keep in mind, if you plan to pay with a credit/debit card you will be charged an extra .75 -- why? I'm sure their reason is to make up for the fee they are getting charged but .75, really? If you get a service done after hours -- not sure why or how you could if their closed but they charge an extra $5. Seeing as Linh was the only tech working I'm sure there is quite some pressure on her but not once did she seem overwhelmed. The manager doesn't have much of a professional upbeat personality but I'm not sure I've met one in Charlotte who does. Now would I recommend them? Eh, sure if your in the area.
11 months ago
My service at NP nails was great. The salon is clean, they offer you something to drink. Most of the staff is polite. The person that did my service did not speak English and this kind of took away from my experience, she was so sweet but we had no way of communicating with each other, she had to pull one of the other techs over to translate. I've never experienced this before, so for me it was a bit frustrating even though she was so nice and did a great job. Because of the language barrier I was unable to get a real time cost estimate of the extra fees and was just taken a back at my total. And because service aren't itemized on the receipt, I couldn't really tell what cost what outside of the basic service like my pedicure. Anyway, service was great but I think I would prefer to be serviced by someone I can speak to, so there is a clear understanding of what I am asking to be done and what costs if any would be associated with it. Very nice people, very thorough. Will be back! read more
Having recently moved, I needed to find a new nail salon a bit closer to home. After doing some research, I came across NP Nails Spa, and I'm so glad I did! While I've loved every set of nails I've gotten, it's the customer service that keeps me coming back. Tim and his team are all so kind and really care about customer satisfaction. The space is clean and always has good parking, and I'm just so glad I found them! read more
8 months ago
I have been desperately searching for a nail salon since my recent move to NC. After trying several local nail spas in my area I decided to try a spot a little further away. I was NOT disappointed. I visited on a Sunday, after the Christmas holiday , without an appointment, and was greeted and seated rather quickly. Now if you don't know most of the nail salons in the Charlotte area are closed on Sunday. So needless to say it was very busy. However, my nail tech Mike took his time and paid attention to detail. He checked in throughout the process of getting an acrylic and gel manicure to make sure I was satisfied. I was even offered a beverage. He asked my preferred nail shape and length and did his best to make me happy! After the services were done Mike and another Tech asked about my experience and wanted to be sure I was satisfied. They even have a 14 day satisfaction guarantee. Everyone was helpful and knowledgeable. The salon is clean and there's a huge variety of nail colors and services. I love that I didn't feel rushed. And after paying $53 which I feel was very inexpensive compared to the other salons, I knew right away that this would be my new nail spa! I'm giving 4 stars only because I will return to do pedicure and waxing and a follow up review! Consistency is key! Hope to give 5 stars next time! read more
1 year ago
5 months ago
I love a nail salon that is open on Sunday! It was so easy to book an appointment online. I got there right at 11 and was scheduled for a gel polish change with Linda. The space is bright and clean, tucked away in a nice shopping center with plenty of convenient parking lot. Upon my arrival, I was offered a book with color choices. I made my selection and was seated and my service began right away. The staff is all very friendly and Linda is super kind and gentle with her manicures. She did an excellent job changing my color and making my nails look beautiful. The prices are very fair and I loved the experience. If I lived closer, I would definitely be a regular! read more
11 months ago
Super super polite I love this salon I'm new to the area and I love coming here for pedi and mani! The atmosphere is also very nice and calm. read more
11 months ago
This was probably my second GelX set ever (for this reason) and I am never getting this sh*t again! The girl that did my nails is the sister of the owner (her words) and she typically only takes in "her" clientele and she's usually booked up. I was a walk-in on a random day and she took me. She made that very clear to me for reasons I didn't even care for because I didn't get what I wanted anyway. All the while, she - in summary - said she was the best one there and pretty much shat on everyone else being subpar in comparison. Don't get me wrong! The design looks good! BUT... I like what I like and it's been working to me up until having to switch salons lately! My last salon would do hard builder gel for me, but when I got into designs, they couldn't do design work. So I've been looking for a new nail salon and came across this one. However, I'm getting frustrated because every time I ask for what I like, no matter where I go, techs try to talk me into something else. Upon getting sick of bouncing around, her reassuring me that these would be durable, etc., I just crashed out and let her. She was pretty confident about her work product. My typical, natural nail length is perfect for me. It's just that my index fingers started growing more downward, instead of straight out like my other fingers. She convinced me that doing a GelX set would fix this if we cut my nails down (typically I'm using my own nails and never tips something else that is important)! The extra gel on the bottom was not cute. And when I asked her to file it down because it was chunky, she tried to blame it on my index fingers growing different from my other fingers, and I was like... "No, ALL of them have this thick, ugly bottom?!" She ended up filing them down, but I'm really sick of going somewhere and asking for something and then being talked into something different that never ends up being at all like what I asked for! I'm always disappointed! For instance, I asked her if these would not pop off since they were tips. She said no. I literally have both my thumbnails here, about to glue them back on like I wish people would just say that they can't do something versus trying to steer me into something else! In addition to the output, her prep was sloppy. My nails, which were cut down by her, weren't even cut or prepared in a way that made the undersides look even halfway decent upon my nails being finished. Uneven. There was no hand moisturizing, hand massage, or typical manicure style treatment, even though this service costs a ton of money. In the end, I spent over $110 dollars on nails that didn't even last me a solid two weeks. However, I just found out about the 14-day coverage policy today (my day 13 since getting them done). If I can find the time to get over there, I will be returning for a fix and never again for anything else. I can't stand when a nail tech talks badly about coworkers and is still not up to par either. The vibe is that of an older salon - nothing but a Roku sleep screen on the tv. No drinks offered; cold Hershey kisses from a fridge were brought around. Small salon that's old-fashioned. read more
6 months ago
1 year ago
Just got my nails done by Mike & I'm obsessed! He's super attentive, makes sure you're comfy the whole time, and his work is flawless. The staff are so sweet & even offer water! If you want beautiful nails + amazing service, go to Mike,you'll thank me later read more
9 months ago
10 months ago
9 months ago
1 year ago
Loved my experience here! My tech gave me exactly what I wanted from the picture I brought in. read more
2 years ago
Amazing service and great staff. I would absolutely recommend. They did a wonderful jobs on my basic pedi and gel mani. read more
5 months ago
2 years ago
A regular pedicure with no callous treatment? What? Why would I want to beautify my toes with accompanying crust? So I had to purchase the next tiered pedicure. With tip = 47$ no thank you. AND crust bubbles around the toesies read more
1 year ago
6 years ago
Just on a spare of the moment I decided to get a pedicure & a possible fill in for my birthday weekend. I gave NP a call & asked if an appointment was needed to come in. She (the owner) asked how far I was & I stated just 10 minutes away so she said I could walk-in. Now looking back I'm trying to figure out why because the shop was EMPTY & no one came to be serviced while I was there. Moving forward, upon arrival my temperature was taking which I also had to right down on the consent form. Besides having to wear a mask, using hand sanitizer was required before walking back. The shop consisted of 1 tech & the manager. Classic Pedicure ($32) - I was going based off pricing posted by previous customers but it seems they definitely went up on their pricing. However, Linh took her time & did everything perfect. Acrylic Fill, Gel Color & Reshaping ($35) - Linh did quite well although not as talkative unless spoken to. Seeing as I paid $35 for my original set, I'll stick to the location/tech who did them. Do keep in mind, if you plan to pay with a credit/debit card you will be charged an extra .75 -- why? I'm sure their reason is to make up for the fee they are getting charged but .75, really? If you get a service done after hours -- not sure why or how you could if their closed but they charge an extra $5. Seeing as Linh was the only tech working I'm sure there is quite some pressure on her but not once did she seem overwhelmed. The manager doesn't have much of a professional upbeat personality but I'm not sure I've met one in Charlotte who does. Now would I recommend them? Eh, sure if your in the area. read more
1 year ago
2 years ago
One of the best nail salons in Charlotte. The service is impeccable and the atmosphere very relaxing. I would definitely come back! read more
7 years ago
2 years ago
I'm so glad I found this gem! The staff were very friendly and hospitable. I could tell that my nail tech, Tim, knew what he was doing because of the efficiency and mastery of his methods. I will definitely be returning again. I love that they have a 14-day policy just in case I break a nail. I got an ombré acrylic full set. read more
2 years ago
3 years ago
Although the nail techs at this salon are sweet and do a good job on manicures (not as good at pedicures, especially painting the toes), I must caution everyone that NP Nails & Spa does not sterilize their implements. I got a nasty infection on my thumb called "paronychia" a few days after getting my nails done here. My doctor immediately asked if I'd recently had my nails done. It was the most painful infection. I ended up having to go to urgent care to get the thumb incisioned and drained and couldn't use my hand properly for over 1 week. Not to mention cost of 2 medical appointments, antibiotics and lost productivity for days. The top of the nail separated from the nail bed and I'll have to wait many months for a new nail to grow in. If you do go to this salon, PLEASE make sure implements come out of a sterile pack or at the very least that they spray them down with alcohol. I was the unlucky one for not noticing they didn't do this. I was used to it being done in my home state and being new to Charlotte, just assumed nail salons here did the right thing. Lesson learned the hard way! read more
3 years ago
2 years ago
6 years ago
I'm a vet so I've traveled to many states, visiting many nail salons and this was best soothing experience. I hate that I didn't remember to get the nail tech's nail, but she took her time and wasn't too harsh on my cuticles as I've horrible experiences with being poked and jabbed in the past. I really enjoyed my experience and yes they have bags for the pedicure bowls. I'll definitely be back. read more
3 years ago
4 years ago
6 years ago
The people were great and kind. However, I was not very happy with the results, I paid $69 for a nail that looks like I got it done for $30. It was not very pigmented I could see the acrylic. The line was awfully drawn, it was very uneven and the line are so thick. Also, my cuticle was cut. I had a high expectations but I walk out with unsatisfied. read more
6 years ago
4 years ago
6 years ago
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