Spidexx has always been responsive when I ask for any appointment between my regular scheduled times. Lon was terrific as usual. He came with a smile and knew right away what to do with some tiny ants that found my bathroom. The ants met with a quick and decisive death. Thank you, Lon! read more

We have been using Spidexx Pest Control's services for the last few months. The team is prompt, responsive, does a good job of keeping not just different spiders but a lot many other insects away from our home. Our backyard and front lawns have very large green spaces with lots of plants, trees and different types of foliage. We also get herds of deer at different times each day in our backyard and in the front lawns. Spidexx has been coming in every few days to help with keeping the 360 degrees outdoor space pest controlled and yet keeping it friendly for the deers so they don't get harmed or threatened. The service prices are quite steep, one makes that choice I guess, for maintaining a stress and pest free green space especially if it's an area size not self doable on this regular basis Thanks Spidexx team! read more

Don't ever use this exterminating company they're good for the first few months they sign you up for continuous pay then don't show up and charge your account. I've called multiple times and they still haven't come in two months and wanting payments for two months and they haven't even showed up read more

Signed up and tech came out supposedly to remove all spider webs and spiders for subsequent service. After the tech came and left there were still webs everywhere. Tech came again. Same result. Called a third time. Tech did not even bother to show up. Complete scam. DO NOT SIGN UP! read more

Went against my better judgment signing up for a service from a door to door salesman. Their preventative maintenance plan is a scam. Customer service was terrible trying to cancel. Don't recommend read more

Like many here, I also had someone at my door at 8 pm on a Thursday night. No one should be going door to door that late and they were quite pushy when I said I wasn't interested right now. I also asked for a card but the person didnt have one which i thought was odd. When and if I do ever need this service I will not use them read more

Got a cold call from a door-to-door guy trying to sell us their services very late on a Tuesday night. Upon opening the door at 8pm ! I told the young gentleman wearing a Spidex polo shirt that we aren't interested in whatever he is selling and that is very late to knock on people's doors. He ignored me completely and just started rambling of his scripted sales spiel. I had to very bluntly tell him to leave our premises before he finally left. This is very unprofessional behavior and pretty rude. I will not consider this company for any future pest control services. Teach your sales team some simple manners! read more

They should up on our door one night and spent a good 15 to 20 minu telling us how great they are and how professional they with better service than other companies which they listed.. after all that he said oops left my cards in my truck I will be right back. He never did come back. so I called twice now and left two messages and I still have not had any return calls. What a waste of time when I have very little time at night amd have to talk to somebody who touted that they are the best and most professional. Don't know how their services are, but I don't intend to try them after this. It's been six weeks and I still haven't gotten a call back.. read more

Great! Jacob was great and I'm happy with the service. They are always on time and customer service is really helpful. I recommend Spidexx!

Good service Reliable Very easy to schedule Very responsive Able to schedule easily on app read more

Thought we had rats because a different trade said they saw droppings under the house. so we hired pest control. turns out there were no rats. I feel like a better inspection should have been done before taking my money for nothing. good news is they refunded. but I'm locked into a year long commitment and it was a huge waste of time read more

Great customer service, quick response, detailed description of offerings and pricing.

I called them to treat my problem with mole(s) tearing my yard. The process of making an appointment was very simple. Their technician came out on Friday. Arrived on time. He kept me posted on his progress. They scheduled about six follow up treatments at about weekly intervals. I couldn't ask for anything more. read more

Started off very well, but the quality of service has degraded considerably. We've been with them for a year now and the general trend has been someone shows up, is at the house for about 5 minutes and leaves. We just get a text asking how it went. Consistently has not resolved either ant or spider issues, have had to request they come back out and still having issues to the point of going to a new provider. TL;DR - started well, service degrades overtime, quality of work seems incredibly low for price point. Would be hesitant about contract structure read more

Well done spraying and inspection for ants and critters at our home. Maybe a bit pricey but they seem very knowledgeable!

When looking for a company that is excellent as far customer service and the way they treat their customers, SPIDEXX is second to none. SPIDEXX provides all services related to pest control. A family owned, locally operated business in the Northern California area allows for excellent service to all of its customers. read more

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So far so good definitely impressed by the quality work the gentleman exterminator did on the exterior of my home and how he showed me and walked me through the products he was going to use and how to be aware of certain areas to assure my French Bulldog and children are safe from chemical exposure. read more

Great service, very accommodating. Tried Aptive pest services, that was a disaster. First of all, their product absolutely did not work. I tried them for 4 months and the spider situation got worse. then to cancel their no-good service, they charged me $199.00 termination fee. What a rip off. Thank goodness the Spidexx team came to my door. The price was half that of Aptive, and NO more spiders. read more

Never in my life had such an amazing customer service experience! Eugene king was extremely knowledgeable, extremely kind, efficient, and effective. His attention to detail was impressive to say the least. I could not have asked for anything more. I usually dread inspections as we all do to some extent. Our homes are our biggest investment and Eugene made me feel at ease. There are a few times when you meet someone that genuinely enjoys their job and loves what they do. The passion he has speaks volumes and shows just that. Thank you Eugene you are appreciated! read more

We have been with Spidexx for a year and a half now and they are truly awesome people. They are always pleasant and always get the job done. I had Jose out to inspect some crawl spaces and he did a thorough job. I highly recommend their service. read more

We just had our first visit from Spidexx Pest Control and they did an excellent job with spraying and educating me on ways to prevent rats. Michael was quick and seemed very knowledgeable, he has over 20 years of experience and it showed. We have a lot of bugs, spiders, and other critters and I'm excited to see them all disappear over the next seasonal year cycle. I will give updates to ensure everyone else that they are a good value for the money. read more

I had an experience where a sales rep knocked on my door and said they were offering their service at a discount rate because they are doing treatments in the neighborhood! I have had problems with small ants, wasps and boxelder bugs so I was excited to have a treatment! After giving the sales rep my information he said a tech would be out tomorrow to apply a treatment. Long story short once this company has your agreement for their services which in a years time it costs over $700. you can NOT cancel!! I was charged for a one time treatment of $107 even though I called the company and said I needed to think about their service because I didn't think I could afford it!! That's how you do business? No wonder you aren't accredited by the BBB!! read more

I'm not going to lie, there was a misunderstanding with the service agreement. But this review isn't about the actual service of the company, that was beyond reproach, the technicians were very friendly and respectful. There was a misunderstanding about billing, when I actually took the time to talk to one of their representatives they were extremely understanding and we both hopefully came out with positive experiences. I would use these guys again in the future if my current living conditions were different! read more