I scheduled an onsite visit and agreed to the $100 initial inspection fee. The agreed upon 2 hour…read moretime for the inspection came and went without a call about being late or even rescheduling a new time. Several days passed and still no follow-up. Based on the other reviews, this lack of professionalism is a recurring pattern with this company. I had chosen this company to support locals but will now hire help from Santa Rosa instead. ---------------- UPDATE #2: Mike lost more due to his failure to show up for his appointment than I estimated earlier. Just got an estimate from Tactics Rodent Exclusion to fix the same problem. Will be paying them $1125 to pest-proof our property. As Mike did reply below and is a local, I upped this to a two star review in hopes that he will be more professional in the future. ---------------- UPDATE #1: Mike replied to my post above and claimed to have called and left a VM declining our business. If that were true, my review would not be here. I double-checked and no VMs were left. So keep in mind as the others below have said, Mike isn't interested in non-recurring revenue jobs. I was expecting to pay $250-500 for Mike to install pest-proofing material around our house to keep mice out. If your project isn't worth more than this amount of money, then seems you need to go elsewhere. In either case, if Mike had left a message declining our work or simply said so up-front, I would have been able to skip this review.

Here is Mike from Provex response to my review on Yelp which I can't respond back too. So let me…read morehere. First of all my landlord at the time paid him but I hired him. Two- why do I have to hound him to come back and show proof of that? I called him multiple times as well and he never called me back. But is it my job to chase a service provider we hired for months? I see that Mike also claims no dedication or follow thru even by his own response here "your rats not mine". My man caught five rats with our traps. Mike caught one. He didn't even follow thru with his job but he was paid in full. So just so you all know when Provex comes out to your home they consider themselves done once they placed their traps. Great doing business with you Mike. And yes my reviews were meant to stop you from screwing over more of my friends family and neighbors and if you don't like it, stop screwing people over!

Awesome!!!!! Great service! Rodent Team! Call and see how they can help you. You will be glad you…read moredid!!

An honest and reasonably priced business! I appreciated…read morethe patient, conscientious technicians and the extra service provided by owner.

They sent a lovely person out and specializes in getting rid of ants. He was honest, gave us a…read morereasonable bed and was available that afternoon to start. We were grateful for his quick and professional response. And we saw evidence of his work within three days. However, in the following 10 days, we noticed a few ants and called, he wasn't available for another week or more. The ants hadn't resurged in great numbers. And when he came out that's the last session we needed his expertise.

They handle carpenter bees in your home too! We almost missed eachother with scheduling - but he…read morecame by at the very end of his day and dealt with the carpenter bees in the awning. We haven't seen any since!

Not only did they set up effective traps to help me to close all possible entrances to the house…read moreand our crawl space. It's been 3 years that we are rat and mouse-free. I highly recommend them and would use them again if I had another problem.

Jim and his crew are outstanding. They arrived and promptly addressed the issue. The crew was…read morefriendly, polite, and professional. They followed up until they were certain it was resolved. Wonderful experience.

All I can say is thank god we hired this company because we were about to lose our mind with the…read morerat problem we were having. Tyler was extremely detailed and thorough with the initial plan and estimate. The company comes out regularly for trap inspection and follow ups and each time we've had no signs of the rats re-entering our space. The final walk through was this week and I couldn't be more pleased with the outcome!! Highly recommend.

Fantastic service. I've had positive experiences with both Richard and Morgan. Morgan in particular…read moreis extremely knowledgable, helpful, and personable. The type of guy that a lot of home service companies are missing: Someone who's passion for the work leads to great results for the customer.

Tristian did a great job. Arrived on time, was courteous and respectful. I'm sure we will now be…read morespider free.

Omar immediately diagnosed the problem as being carpenter ants and had the office block time the…read morefollowing day. He was courteous, put booties on his shoes to protect our floors.

Terrific service! The technician who comes to my house, Manuel, explains everything to me very…read morewell, so I completely understand what's being done and I feel listened to as well. I've also learned a lot about pests! The company is very responsive and handles any concerns I might have quickly and efficiently. Highly recommend!

Terrific service! Always friendly and thorough! Thanks Zak! 100 stars! So glad we are customers!read more

anthony is absolutely the best! i highly recommend him to everyone!!…read more excellent service with fantastic results!

I previously hired a different pest control company for a rat problem at my brother-in-law's house…read more They said they closed up all the access points, but we were still getting rats in the garage. I called Sheehan and and asked for a monthly service to just check the traps and reset them but he wanted to fix the problem instead of just charging me a monthly fee. He came out and found additional access areas that hadn't been fixed. No we have no rats. I highly recommend Sheehan.