The store looks run down from outside. Upon entry I saw 3 people at the registers talking…read more Couldn't be bother to great me or others. Ok fine. I shopped and went to register and stood there while they talked for 5 minutes before being bothered to notice me. Then finally got called up and the two managers dispersed leaving me with the young cashier. She didn't make eye contact with me. Talked to her computer the whole time I could barley hear her. Got up set when I didn't hear her say click receipt on the pin pad. Couldn't give me time of the day. One of the worst bed, bath, and beyond's I've been to.

I am not surprised at all that they are going out of business. Really poor customer service. The…read morestore was trashed everything is still overpriced never ever shop here and I don't think they will ever come back to life.

The kitchen looks great but they DID NOT PULL PERMITS! I got in trouble with the city because…read morereplacing a sink requires a permit. I called customer service and they did nothing about it. They've done thousands of kitchens and have never pulled a permit. Going to report them to the Better Business Bureau in Texas State board.

these people are beyond dishonest. I got stuck having to use them because of a contractor screw…read moreup. man that was a mistake. they intentionally omit items from their bid to come back and try to screw you. AVOID these people. they are pathetic.

Amazing store! We were able to find everything we needed here! The staff was helpful with helping…read moreas needed.

IKEA is one big scam!!! They take your money and if you cancel your order, you will have to fight…read moretooth and nail to get it back. A month later and I'm still fighting to get my money back. Avoid this place at all cost!! Customer service - trash Quality of product - trash Don't be fool by the gimmicks and bs!! Take your hard earned money somewhere else!! And avoid ordering online at all cost!!

The subcontractors they hire for the kitchen granite countertops for this company are aweful!…read more We always tell our friends to steer clear of this company when they mention they're looking to install granite countertops. They are great over the phone(polite, great salespitch), but the work was subpar. I have given up trying to schedule a time for them to come and fix what they didn't do right the first time! I have to now hire another company to fix the work NPLH did. Project manager(hardly showed up,unless we called to point out a problem)did not supervise workers the proper way, this is why work turned out bad. They do not pay attention to detail. Ex.the glue/seal they used for the sink undermount of granite countertop was the wrong type, water leaking through and seeping into our cabinets. Home Depot told me this shouldn't happen if they used right epoxy. Sink shouldnt be leaking after 2 years of having been installed.. Ex.they left the underside of countertop (where it meets up with cabinets) with a gap, wooden trim should have been installed. Careful out there folks! Overall, it was a bad experience working with this company.

What an incredibly fantastic group of people--Stephanie is a Godsend. I have been looking for a…read morenew sectional for nearly a month and have basically gotten the runaround from every dealer I've talked to with regards to the particular styling or fabric that I'm looking for. Stephanie listened to exactly what I was looking for, directed me to the companies that produced similar products, and explained the differences in fabrics to me on an easily understandable level. Her prices were incredible, too! And if you give her a price point, she'll make sure to show you the designers that actually fall in your range. And get this--instead of trying to make a sale immediately and using high-pressure sales tactics, she suggested I go home and buy a cheap leather ottoman from Walmart to see how my cat would react to it and figure out whether or not leather might be an option for my sofa. Not only does she have great connections to companies that produce the furniture I want, she has great ideas on how to decide what will and won't work for me! I haven't purchased a sectional from her yet, but I have no doubt in my mind that she will be the person to help me furnish my home.

Inbelievable experience! I purchased my washer and dryer from Best Buy on 12/22/17 and delivery was…read moreset up for 12/28/17 between 8 and 12. At 8:15 PKH called to say they didn't have washing machine only dryer. If I wanted to have them delivered at the same time I'd have to reschedule but I couldn't reschedule until the next day. Reschedule date was set for 1/3/18 between 12:00-4:00. Around 1:00 came out just to tell me they didn't have the prong needed to install the dryer so I would need to reschedule. Again I have to wait to reschedule. So on 12/22/17, I wrote a $1600.00 check for a washer and dryer from Best Buy that I've yet to receive and at this point have no idea when or in what condition they will be in when I do.

Service in store is ok. Delivery by the third party contractor was a horrible experience. They did…read moreshow up in time and the washer was installed correctly HOWEVER, we have a metal drain cover in the floor of our washroom that got damaged and placed next to the sink. When going to sign off on the delivery slip, Miguel, the delivery person, was standing over the drain so it was not visible to my husband and seemed like he was in a hurry to get my husband to sign off on the delivery. I went to check on the washer right after they left and noticed the damage. The cover is not significant damage and is easily fixed but I was LIVID that they didn't inform us of the damage and had my husband sign off without knowing or seeing it. I called Miguel who had just left within minutes and asked him about it and he said they didn't damage anything. Then I explained what got damaged and asked him to come back so I could show him and he then said that it was under the old washer and "they found it that way" which could not be true because the drain cover was perfectly fine earlier that morning when I did a load of laundry. I am thinking that when they moved the washer, the bottom of the washer may have lifted it off and one of the deliver people picked it up and placed it on the sink and did not inform us. I told him there is no way they "found it under the washer that way" and that I am upset about them being sneaky. He said he would have his warehouse call me and then HUNG UP on me. That made me more upset so I called the customer service number listed on the delivery slip and waited 36 minutes before I was able to speak to someone, who then contacted 'dispatch' and patched me through. After explaining what happened, and that we were able to fix the damage but upset about the service, the lying, and then hanging up on me. She informed me that "she would have to get his side of the story and then call me back on Monday." I do not know the name of the dispatch supervisor and I have yet to receive a call from anyone and it is 5 days later. When I call the customer service line, I get a different person speaking and have to explain the situation all over again and I don't know the name of the dispatch person for their 3rd party contractor so I cannot get an response. AND THIS IS THE SHORT VERSION OF THE STORY. I have purchased several large items through Pacific Kitchen and Home in the Forum in Best Buy but I now will no longer be a loyal customer thanks to Miguel. Very disappointed.I am more than happy to provide Miguel's phone number to any representative at this company who wishes to contact me.

Zero stars... I am writing this review in hopes that it helps deter someone from hiring Texas…read moreCountry Boys to install wire fencing because they do not know how to install it and are very unprofessional. The owner, Daniel Hemler, had the nerve to argue with me about the job I hired him to do every time I asked why he was not doing things up to manufacture recommendations or industry standards, I am a paying customer and asked for a job to be done a certain way it should be done how I ask and I should not have to argue with the person I hired; I even pointed at my neighbors fence and told him I wanted it just like that but my fence is approximately 6 inches lower than the neighbors... He did not show up most days to start working until after 3pm and when it gets dark at 6pm that only gives about 2 hours of decent sunlight to work which is not enough time to get anything accomplished correctly. I could go on and on about the horrible job this company did but I would much rather let Karma handle people who do shady business... Trust your gut & find an actual professional!!!! Everyone I have had out to quote me a price to fix all the things this company screwded up shakes their head at the unprofessional and embarrassing work that was done on my fence.

Good: Responded quickly and with a quote upfront. I didnt use his service but he seemed very…read morefriendly. I just had a lot of companies respond

Mena Stone supplied and installed quartz countertops for our galley kitchen renovation. Also…read moresupplied the sink. Price was within our budget and work performed within our schedule. Installers friendly and professional. Have a number of other projects planned and will be using Mena again in the future.

I spoke with Lizette Mena at the Mainland location and scheduled an appointment. I provided all…read morepersonal details for the appointment. This company was a NO SHOW. Thankfully, I worked from home that day so it didn't present any issues except for loss of trust.

Went in over the weekend to buy flooring that has been discontinued and I needed to match my…read morecurrent flooring. Aiden helped me and he was amazing spent so much time helping me look at all different types of flooring and made sure I left happy highly suggest you ask for Aiden by name. When at this location

If you are in the need for hard to find transition pieces in a color box stores don't carry…read moreanymore, this is your place. They had exactly what we needed and we had been shopping around for weeks. And at a decent price. The staff were pleasant and helpful. And the bathrooms were nice. The store has a great selection of so many things to choose from. We will be back for any flooring projects in the future.

Exceptional craftsmanship and outstanding customer service! I recently had Armadillo Granite…read moreinstall quartzite countertops for my island and granite countertops for my cabinets during a kitchen remodel. Mario, Mario Sr., and their installation team were a pleasure to work with--they were professional, knowledgeable, and attentive to every detail. The quality of their work exceeded my expectations, and the finished countertops are absolutely stunning. I am thrilled with the outcome and would highly recommend Armadillo Granite to anyone in need of top-notch countertop installation. I will definitely be using them again for future projects.

Hands down the Best family in the business. I called to get an estimate for new granite tops for my…read morekitchen. When I called I spoke to Lucy...very polite lady and she is one of the owners. Armadillo came out the same day to give me an estimate. I then met Mario Sr. and Mario Jr. Both very professional and very pleasant to talk to. This appointment set on a Tuesday my granite and back splash was totally completed by Friday. All the other companies that I called either never called me back or seemed to not be interested in getting the job. They have a warehouse where they cut the granite and a showroom where you can get ideas. Mario Sr. will give you plenty of options. Workmanship is great! I can't say enough of this family.

They did a great job, put up with my indecisiveness and offered professional advice on what they…read morewould do if it was their set up. Fantastic experience, would have them back over for more work when it comes up!

Jesse and his team did excellent work at a fair price (recently hired them to replace a 50' portion…read moreof my backyard fence). will definitely have his team in mind for any future remodeling and landscaping projects.