Truck electronic emergency brake was not communicating with truck and unable to move truck so…read moreneeded to place on flat-bed for towing to dealership. Abraham came out to tow. He was easy to communicate with and provided great service. Recommend to use them for towing needs with reasonable prices.

I requested a tow when my car was stuck inside a parking lot…read more They came and got my car to my house fairly quickly. Did what I wanted them to do and a decent price

Not every review is about the service itself. Sometimes it's about how people treat you when you're…read moregoing through a difficult moment. My wife's vehicle was recently towed, and after a long series of issues involving paperwork, multiple trips across town, and an already stressful week, we eventually found ourselves at Anderson's. What impressed me most was the attitude of everyone we encountered. The office staff was professional, respectful, and understanding. Bryan took the time to listen and treated us like people instead of just another customer standing at the counter. As a Navy veteran and someone who has spent years working with local businesses and community organizations throughout Modesto, I can tell you that character matters. Integrity matters. How you treat people matters. The team at Anderson's demonstrated all three. Thank you for showing us both while in the office, kindness, professionalism, and compassion when it was needed most. Businesses like this are part of what makes a community stronger. Highly recommended.

I needed a tow to get my Yukon into the shop, I called Anderson tow, he told me, he had a guy…read moreavailable could be there within 15 to 20 minutes. the tow truck showed up very professional, hooked up, took it to the repair shop couldn't ask for any better Service. Mike K Ceres

Having had the unexpected need to do business with this tow company, I found the personnel to be…read moreextremely caring and understanding. Customer service is high on their list of priorities. They will go out of their way to ensure that all of your needs are taken care of. You will be informed every step of the way as to what the charges are for and what to expect next.

They showed up before any other tow companies to the accident. They loaded my car and was in route…read moreto my home before the other companies even arrived! Awesome!

I had such a great experience and had to share. I got stuck with a flat tire and honestly expected…read morethe whole situation to be stressful, but the tow driver completely turned it around. He showed up quickly, was incredibly professional, and had such a calm, reassuring attitude the entire time. He handled everything with care, explained what he was doing, and made sure I felt comfortable throughout the process. On top of that, he was genuinely polite and courteous, which you don't always come across these days. What could've been a frustrating situation ended up being smooth and stress-free because of John. Truly appreciate the level of service and kindness. Highly recommend!

My car was towed to this company, when we went to pick it up I found many scrapes and scratches on…read moreit. I'm assuming the man who towed it must have been about 80 years old because the woman said he's been doing this for 60 years ... he did not handle my car with care. I drive a 2023 Camero the front bumper was scraped underneath and there is many scratches on the bottom driver side near both tires also scratch on my passenger side near my rear view mirror. Very disappointed, especially after requesting the insurance information or any information from the tow yard they denied. They didn't even want to give me the management information and instructed me to come back when the manager came in at one. Best thing to do in the situation was to call my insurance and submit the claim right away. These are only some of the scratches in the pics there's about 3 more smh. I'd never recommend any place that does not take care of other people's property When that is their job. They're very careless. They don't even deserve 1star **update took my car back same day Ron did see damage was fresh and still denied the problem, my car was towed from the back. The front was in front was facing a brick wall and they say there tow truck magically can see in front of my car that was facing a brick wall with very minimal space .... Wow tow trucks must be using drones now days smh waisted our time and denied there insurance info

City Tow provided a tow thru AAA. They sent me a "driver on way" text at 9:20am that showed a…read moredriver nearby but the icon not moving. Then a bit later I got another such text w diff driver name, same issue. An hour had passed. I called. The guy kind of blew smoke saying oh driver finishing a job you are next!! Another hour and he said "15-20 min driver on his way". The next minute, AAA called and said "Tow company said driver will arrive in 30 min driver will be there". But actually it was over 45 min and the driver said that City Tow knew where he was and how far away the whole time. If they'd been honest I would have looked locally for a shop but they strung me along, probably wanting the AAA $$. I would not use this shop if you have any other choice.

Couldn't get a fricking call back about a tow from Escalon, CA to Morro Bay, CA, found out it's…read more$2600 not abt the money, couldn't get a fucking business to offer me a fucking quote

H&R repaired my front bumper and wheel alignment like nothing even happened to it. After a vehicle…read moreaccident, other driver's fault, all the repairs were dealt through the other driver's All State Insurance. All the repairs and even my Enterprise car rental was paid by All State. The Technicians made my truck look brand new again. They even wiped down the interior and washed the exterior of my truck. I know everyone's vehicle repair situation is different but my situation turned out perfect.

This place is extremely unprofessional! They had "fixed" a bump on my 2020 Camry a couple years ago…read morebut it obviously wasn't done correctly because the paint started chipping off and you could see rust building up. I took it in to show the owner and manager of the shop and they made it seem like it was my fault. They took no accountability for the workmanship and didn't offer me anything in return and I eventually got them to fix their mess up on my car which should have been handled correctly the first time. I tried to get a rental vehicle from the manager/owner because I would be without a car for a week or maybe longer. He told me they can't do that and that he's loosing out on money because of this. What a joke! Don't take your car to this place!!

I booked an appointment to have my car picked up on Monday morning. Don called before arriving and…read morewas actually a little early which was fine. Don is friendly, professional, definitely knows what he is doing. Don got the car out of my garage with absolutely zero issues. The vehicle needed to be towed from Turlock to Modesto, the fee was actually less than I was expecting. Received a call from the service department, vehicle delivered with zero issues. I highly recommend Kelso's for any towing needs. Thank you Don for great service.

Customer service was bad, the guy that was towing my truck, was rude and not understanding all.read more

Robert Riley is an absolute Amazing Customer Service is above and beyond and we are very fortunate…read morethat he and his Team are installed @ the Chrysler Jeep Service Desks. Prompt Courteous professional and empathetic to the needs of Customers and Detailed Care on Our Jeep G Cherokee. Central Valley Chrysler Jeep is the Real Deal Thsnks!

I would not recommend this service department…read more When I first brought my vehicle in for a coolant leak and radiator replacement, I felt pressured into additional services totaling nearly $1,000 that were unrelated to the issue I came in to fix. I made it clear that I only wanted the coolant leak repaired. The radiator was replaced, but about a week and a half later my vehicle overheated. It was later determined that there was air trapped in the cooling system after the radiator replacement. The sloshing sound I reported was evidence of an air pocket that had not been properly bled from the system. This air pocket caused the vehicle to overheat, which led to the failure of the water pump and thermostat. Despite this, the dealership denied responsibility and insisted that the water pump and thermostat failing so soon after the radiator replacement was simply a coincidence. I strongly disagree. The overheating occurred because the cooling system was not properly serviced after the radiator replacement, creating a chain reaction of failures that resulted in additional repairs and expenses. What was most frustrating was the lack of accountability. Instead of taking ownership of the problem, management was dismissive and argumentative. I was left without my vehicle, missed several days of work, and ended up paying for repairs that I believe could have been avoided if the original repair had been completed correctly. I was also told that a quality control inspection would take two days during the second repair visit. This raised an obvious question: if quality control was so important the second time, why was it not performed thoroughly after the initial radiator replacement? If everything had been done correctly the first time, I should not have been back with an overheating vehicle shortly afterward. The only positive part of my experience was Robert, who was courteous and professional. Unfortunately, my interactions with Service Manager Aric and Marcus were disappointing. Both were rude, unprofessional, and unwilling to listen to legitimate customer concerns. Overall, this was a frustrating, costly, and stressful experience. Poor workmanship, lack of accountability, and unprofessional management are why I would strongly discourage others from bringing their vehicles here.