Because they scam people. My uncle got a car there for about 22k way over price for the year of car…read morehe got and he's unable to pay the payment trying to sell it back and they're only giving him 15k for the car. They went from 16k to 7 days later only offering him 15k for the car. He bought it for 42k This is bullshit . It's sad because I have always heard bad shit when it come to this place. To hope you'd work with the customer. Unless your okay with working with assholes. I would not recommend this place. Manager Angel was letting us know he was unable to do anything for us. Is there anyway I can put no star.

Be prepared to wait all day. Agent was helping multiple people at the same time, so it took forever…read moreto purchase my vehicle. Convinced me to buy the warranty which really covers NOTHING. I have now been waiting THREE months for my plates and registration. Paper plates are now expired, and they say there is nothing they can do to help me because the plates were already issued, so apparently it's not their problem anymore. Thanks a lot guys!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

Unusual is this location has tons of asphalt and better selection of parts than some bay area…read morelocations. Currently lots of Chevy S10 trucks and mid 90s in great condition. I was very surprised to see all the asphalt here. 90% of it including the major walkways. Most PickNpulls are all on gravel. The major problem is its easy to loose sockets and screws that you might drop. Also its a bit slower to walk on and to maybe roll something heavy on. Currently lots of Chevy s10s with really great interiors. I'm not sure why but they weren't all picked at as most other locations would have been. Got some visors - in better condition than mine. Had been looking for years - never found anything decent. Mine are saggy and my passenger side has the mirror cover broken off - no longer. Also got a minor thing that was missing from my truck - a tail gate liner. Went to check the w123 340d. It was fresh on the lot. Grabbed a dashboard cover but really wanted the cluster which was already gone. It was a 4 speed with blue interior that was in great condition. The driver seat looked almost perfect with exception for one tiny portion of piping. These seats tend to wear like iron but after 40 years they are getting rare. People snap them up fast. Took a look at the domestics. Saw an Achieva and a similar year 94 Grand AM. Those are basically the same cars - but the Oldsmobile had a much better interior fabric quality. I never looked inside one of those - but remember them all over 30 years ago. I can't remember the last time I saw one on the road. Prices are ok. If you a coupon shopper - there is a toolkit reward and certain parts are on sale at certain times.

Good for some fun, but not worth it usually at this location anyway…read more Went for a transmission cover. On there site it said around $20, they charged around $40- the price of a brand new one that comes with a new gasket. When Asked about it two employees said they ring it up as an oil pan. It's not an oil pan, and again, there site said around $20. They didn't listen. Very disappointing and a waste of an hour getting that bugger out. Sometimes you get some good finds though.

I had seen this guys commercial several times. Thought I'd…read moregive him a call since I had two vehicles I needed to dispose of. I called Zack and spoke with him directly. I told him exactly what I had to get rid of. He told me he couldn't go out that day due to an employee shortage. That he would stop by the following morning to give me a quote on the vehicles. He asked me to text him my address. Which I did, I gave explicit instructions to my home. He replied with a Heart emoji The next morning, I waited and waited and waited. I then texted him at 1:47 pm. No reply. Totally ghosted. I'm glad to know I won't be doing business with this company. Especially when he treats potential new customers the way he does. I don't know how he stays in business with the customer service his company DOESN'T provide. Horrible business ethics.

From the owner: Get cash for your vehicle today. Just provide details of your vehicle via text, and I’ll make a you…read morea offer within minutes. We can then schedule a pickup or drop off date, pick up is free. Get paid on the spot, no fees. If you have any questions, call or text me. Thank you!

Sold my vehicle to Carvana but they didn't have what I wanted…read more Found this dealership on CarGurus. The 2 gentlemen who work @ this car lot (Chad & Caesar) are very accommodating, low pressure, & professional unlike some other car lots I have visited this month. All the vehicles on this car lot are one car owners, low mileage, plus a full & complete car check is performed not to mention new tires were installed on the hybrid vehicle I purchased. This lot sets the standard for used car sales. The only thing better than these vehicles is a CPO but you get for what you pay or in this case you get more bang for the buck. I am considering buying another vehicle from them in the future.

DO NOT COME HERE; they will lie to you and sell you a car that will not be worth what you paid for…read more They are unethical and only care about taking your money. I purchased a vehicle from Carbusters and within 2 days had it inspected by my mechanic. The inspection revealed numerous serious issues, including diagnostic trouble codes, evidence that an extender had been installed between the exhaust and O2 sensor, and concerns that someone may have attempted to conceal a catalytic converter-related problem. My mechanic also found that the rear brake pads had less than 1 mm of material remaining (approximately 5% life left), the front tires needed replacement, and several other mechanical issues. The check engine light came on almost immediately after driving the vehicle. After contacting the California Bureau of Automotive Repair (BAR), I was informed that the presence of the O2 sensor extender could make the sale illegal. BAR also advised me that the vehicle had previously failed a smog inspection in 2023 due to a catalytic converter code and was reportedly driven only about 150 miles before later passing a smog inspection in November 2024. I have photographs of the extender, a written report from my mechanic, and my mechanic is willing to serve as a witness regarding the vehicle's condition. Despite presenting these concerns and requesting to exercise my contract cancellation option, Carbusters has refused to take the vehicle back or issue a refund. My experience has been extremely disappointing. I would strongly encourage anyone considering purchasing a vehicle from this dealership to have an independent pre-purchase inspection performed and thoroughly research the vehicle's history before signing any paperwork.

I could not be more satisfied with their services. Operations Manager Kevin and Operator Randy will…read morebe my go to call from now on should I need a tow. GREAT JOB GUYS!!!

Kevin the owner was great Took good care of me…read moreNo one else I would go to Thanks again!! Gary

They are not a licensed dealership so they won't actually do anything other than sell you a stolen…read morecar that they rigged to run for a min till ur out of their lot and then overcharged u for that stolen pos car and then say they won't do anything to fix it , sounds like the guys helping this scam at the DMV and law enforcement are getting paid off to ignore the fact these guys and there llc not dealership continue to do this to people, sad but hey keep changing ur llc name no one will ever catch on right u oxygen thieves

Worst dealership ever like the worst I bought a Jeep Wrangler there not so long ago and at first it…read morewas the breaks pads suck they sold me a car with no breaks my lights don't work because they shoved them in to just get it out José& Oscar worst customer service ever

We love this place we got my wife her dream car and we will be back next year for a vehicle for…read moremyself. we have recommended this dealership to other family and friends and will continue to do so. Omar and his family are good people that stay true to their word. can't wait to shop with them again!

Well I just want to thank this auto dealer for selling me a piece of shit car not only are the…read more motor mounts no good but the starter went out in less than 3 months. Anyone buying from this place have the vehicle inspected by a respectable shop before buying