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    Spectrum

    Spectrum

    (3 reviews)

    Downtown

    Dreadful "customer service ". You can only speak to AI and not a living breathing person. I changed…read morefrom ATT to spectrum huge mistake. ATT was a picnic compared to spectrum. HOW TO IMPROVE? PUT A PERSON ON THE PHONE!

    PLEASE DO NOT GO WITH THIS COMPANY UNLESS YOU LIKE BEING SCREWED OUT OF YOUR MONEY. TAKE IT FROM…read moreANOTHER PERSON THAT HAS BEEN SCREWED FROM THIS PROVIDer. THEY ARE SCAMMERS. If I could destroy spectrum I would. They sent me a used phone when I bought a new one. It was locked with pin number. I was sent to office to another office then back to the 1st office and on and on. I received a locked phone, called to get it unlocked but spectrum personnel insisted they get a new out immediately. I did not want it and protested. But having cancer I didn't feel like arguing. They bullied me into accepting it. So I got the phone that supposed to work but it didn't WORK EITHER. BATTERIES PLUS THE NEW CONTRACTED FIXER FROM SAMSUNG WOULDN'T FIX IT either EVEN THOUGHT THE 2ND PHONE WAS NOT RIGHT. It would not accept the SIM card. So the repair man said I'd have to pay $200 to repair a BRAND NEW PHONE! I GOT VERY SICK the next day. Went to hospital. Was in a coma 3 mths. I OFFERED TO PROVE IT. Got out end of Sept. By then 14 days turn around was up. I appealed and they took back the phone. Now here's where they get you via a scam. They tell you to send it back. NOW THEY HAVE THE PHONE AND YOUR MONEY. THEY MAKE YOU PAY THE TOTAL AND WILL NOT BREAK IT UP OR THEY SHUT YOUR PHONE OFF. I did but according to them I sent back the wrong phone. The phone they forced me to pay for or they would shut off my phone that I needed so badly because of Dr's calling me for the three of us. My HUSBAND has end stage Parkinson, my daughter has a trach, lives off oxygen and is downs syndrome. Spectrum people are parrots who just spit out policy and procedure even though these issues will be resolved to their satisfaction. You pay for the phone, send it back, they don't refund it and you can't get it back if you want it and you just have them $1200 for a phone they won't give you back. Or refund you. B@stards. At first they would give me half back but then a higher authority decided I would get $100 credit based on their rules and procedures. It's all set up to go in their favor because they tell you if it has no scratches or anything wrong with it is how they decide to refund you. The returned phone was still in the box and complete yet, spectrum says it has scratches and was the wrong phone. This is total bullshit! I never wanted the Damn phone. They don't care if you've been sick and ridiculed about my hospital stay. They made fun of me having cancer. Now I just get no phone not even half my money back. These people are the ultimate scammers. I've been with them and the previous companies that owned this company 33 years. Since they've been doing cable and I could get it where it lived. They just don't care about your loyalty nor your payments being on time every month. They are so big now they think they can't be took down. Based on what I'm seeing here, they're are thousands who are disgruntled. I am looking for another cable company and another phone company once I finish paying if the phones I have had to last to be fixed. Every phone they've sent me has had to be fixed. I've had to pay for them to be factory reset a number of times now because they just are pure junk. These I could have bought on Amazon and they would have worked for a lot less. Fool that I am and having cancer brain I did not think about it. I won't make that mistake again. If people keep spectrum eventually they will scam you to. They are a dirty monopoly. I thought tmobile was bad. They could use lessons from spectrum on how to scam. I won't ever buy another phone or other electronics from another phone company. I pray that every one else abandons spectrum as fast as they can and this company goes belly up. I hope to live to see them fail miserably. They are crued and evil and the customer is no longer right. Spectrum is. Here's another thing. They discriminated against me because of the color of my skin. They enjoyed it also. One girl flat out said I was the wrong color. Now that the majority of people are black that works for spectrum., white people are treated shitty. You will never get a decent review or refund. You will be scammed and screwed. Once I have the phones paid off I will leave them. Spectrum needs a wake up call. I'm just the person to see it happen. SPECTRUM EMPLOYEES ARE CRIMINAL AND ARE ALL TO HAPPY TO KEEP YOUR MONEY AND THE PHONE EVERY Thing. I got English speaking employees finally and they are ruthless. So much brainwashing. Spectrum is the worst phone company ever. Cheryl

    Clear

    Clear

    (2 reviews)

    Covenant Blu/Grand Ctr.

    I'm LONG overdue for a review on Clear, since I've been using this service since about April. Bad…read moreStephanie! Anyway, when I moved recently, I decided that I was going to downgrade from my current plan with U-verse (internet and cable w/DVR) to internet only. This was huge, friends. HUGE. If there's one thing you should know about me, it's that I'm a sucker for reality TV. Every trashy reality TV show on Bravo you can think of? I was a fan, and it was all on my DVR, along with countless other shows I'm too embarrassed to mention in this review. So for me to go from 300+ channels and DVR to absolutely NO TV (not even basic cable, folks -- I was quitting this sucker cold turkey!) was a huge feat for me. And apparently, it was also a huge feat for U-verse, who wasn't making this transition pleasant for me. So I cut the cord on U-verse as well. And I went with Clear instead. After a simple phone call, I had a SUPER reasonably priced internet-only plan set up. Instead of waiting for days for a cable company to come over and hook up my internet, I received a cable modem in the mail the VERY NEXT DAY. It was super easy to hook up, and BAM! I had internet. Like I said, I've been with Clear since April, and have had their service in both Brentwood and Maplewood. In both areas, I've had no problems with connectivity, internet speed, or anything else. My internet is just as fast as it was with U-verse (and before that, Charter), and it's reasonably priced. The one downside to Clear is that I am locked into a 2 year contract, but since it's not tied to one particular address (like I said, I had this service in Brentwood, and now in Maplewood), I didn't see an issue with that. I will be using the internet for the next two years (and beyond!) after all. One big plus: unlike Charter and U-verse, Clear has NO data cap on streaming. That means I can Netflix away without worrying about exceeding my data limit (and paying a hefty fee) every month. And I'll be honest: I do occasionally stream my trashy reality TV as well. It's like a drug, I swear. Do they have rehab for reality TV show addicts?

    This is a sham review and posting. The number listed takes…read moreyou to ADT Security sales line and the address is for the St. Louis Enterprise Center.

    Spectrum - isps - Updated May 2026

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