Frey Communications

•$$$

My husband and I walked into this store wanting a phone that would cost $25/mo so that the Verizon…read moreEdge credit of $25 would essentially make the phone free. After going over some phones and talking with Daniel, who was incredibly outgoing and sociable, we got the white Samsung S6. We were told that the taxes were due upfront, so we paid $84.22. When we went to a corporate Verizon store 14 days later, we bought another Samsung S6 (gold) and also had to pay taxes, which were $54.22. Puzzled, the Verizon rep told us to check our receipt from TCC to see what else was on there. Lo and behold there was a $30 Redux membership on the receipt! We went back to TCC and said that we did not want a Redux membership and did not even know we had purchased it! It was after the 14 day return period, so the manager had to submit a request to get the $30 refunded because we were not advised of the membership. In a few weeks we are supposed to get a check for the $30, so hopefully that does work out. However, looking at our receipt from TCC we also noticed that we were charged $650 for the phone whereas corporate Verizon charged $600. After doing the math, we realized that the same phone was going to cost us diff monthly payments depending on the place we got it. The real Verizon store gold phone was going to be free, whereas the TCC white phone was going to be an extra $2.08/mo (above the $25 Edge credit). When I brought this to Daniel from TCC's attention, he said that he knew it was going to be $2.08 extra per month and he thought he told us that. I told him that we were not expecting that and that we went there with a plan to get a phone that would be free with the monthly credits. I reminded him that we share a bill with 2 other people so we always pay 1/2 the bill. With the $2.08 extra per month, the other two people will have to subtract $2.08 from the total and then divide the bill by two to figure out what they owe us...how frustratingly annoying and inconvenient. Daniel actually understood that there was a miscommunication somewhere and said that the only thing he could do was to request a credit for $50. When I called to check on the progress of the request, a rep on the other end said that he checked with the manager and there is nothing they could do because we signed a contract stating the price of the phone. He said that TCC charges more for the phones because they have to get them from Verizon, so there was nothing they could do for us. Bottom line: Just go to a real Verizon store!! Update: Just found out that this happened to my mother and father in law today (7/29/15)! I will be heading to the Arnold TCC store now to return his phone, cancel his Redux membership, and then cancel her phone order and finally take them up to a real Verizon store to actually get their phones upgraded. Sheesh....save yourself the headache consumers, go to the real thing! Verizon is actually a great company!

Very shady - this store is not an actual Verizon store but rather an "indirect store" so they can…read moreadd in more charges. They also sell the $35 money back guarantee to return within 14 days but then come up with a claim of microscopic scratches to not honor the guarantee. Will NEVER use this store again. BUYER BEWARE!!!!

T-Mobile Authorized Retailer

Terrible service. Wouldn't even give me screen protector which is in my contract for free. Said…read morethey didn't have any even though I could clearly see them on the wall. Would give negative stars if pissibke

From the owner: Visit the T-Mobile store in Festus and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1160 W Gannon Drive can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

DISH

1.2

(13 reviews)

DISH doesn't deserve any stars! They are the worst to deal with! After being a customer for more…read morethan 10 years, we no longer needed the service so we called to cancel. The account was paid in full and up to date. The first call frustrated my husband so badly he just gave up and hung up. We called back again this time prepaired to stay on as long as needed to get the service canceled. THE CALL LASTED ALMOST 3 HOURS AND THEY STILL WOULDNT CANCEL!!!! We received annother bill so we wrote on it that we called to cancel and didn't owe anything. After 2 months we got another bill deducting one month. Then we received an email with return labels for the equipment. Now they have turned the account over to a collection agency for the month after we called to cancel. We are disputing!

Sadly, I have to revise my review. whenever there's any kind of storm, you can count on your…read moreservice going out. Recently decided to go to streaming and cancel my Dish service. To date, I have had to call 4 times to cancel. Their maneuvering to keep customers is appalling. I keep receiving bills even though I call to confirm the cancellation of my account. It's totally annoying and I do not recommend them for this reason.

Spectrum

(3 reviews)

Very poor customer service, have talked to 6 different techs and none of them seem the have an idea…read morewhat's going on. It appears that you don't have to have any brain cells to work there. The last tech I talked to actually hung up on me mid conversation. Very displeased with the service so far.

I went in with my mother of 70 and wanted to make some,changes to her account when they costomer…read moreservice rep told us he could not help,us without a driver's license he was rude and when we asked to talk to his supervisor he said there wasn't one on site and no way to contact one. We are both Dish Network costomers now with no driver's license and will not need one to make changes

Charter Communications

(3 reviews)

Spectrum (Charter) has steadily increased my monthly bill, while at the same time decreasing my…read moreinternet speeds, for the past couple years. They promise 100 Mpbs, but I haven't gotten that in a long time (see attached picture for current speed, and sometimes it's worse that that). The increasing slowness, in addition to the prices going through the roof (from $49.99 to $79.99!) means I'll be switching to a competitor next week, who charges less for faster speeds. What's sad is I know other people who live very close to me and use Spectrum, who pay $79.99 but get Gigabit speeds! It's criminal to charge me the same amount for far slower speeds.

Charter Spectrum is the worst internet provider I've ever had. The reliability is non-existent, the…read morespeed is marginal at best and their customer service is the absolute worst

Magic Maids

3.3

(6 reviews)

Two cleaning technicians arrived at my home not wearing masks. I asked if they were vaccinated and…read morethey weren't. They masked up and did a good job cleaning. Their employer advised that her employees health care decisions were personal and she was protecting that. We texted back and forth. I told her she was responsible for advising clients beforehand that technicians weren't vaccinated. The website led me to believe they were taking covid precautions seriously. My chat with the owner/ manager indicated otherwise. I can't think of a better way to spread the virus then sending unvaccinated, unmasked people home to home. I would hope they change their attitude and become responsible. I have no complaints about cleaning or punctuality. This is Jefferson county which is poorly vaccinated and people scoff about the seriousness of the virus.

i ordered a deep cleaning and when I got home they had left multiple things uncleaned. I called,…read moresent them pictures and asked for a refund. For a $340 clean they still charged me $295, now I have to go and clean all the things they left (fans, windows, ledges, cabinets).

Flash Movers

4.6

(78 reviews)

Kevin was amazing. I needed a quick move but didnt know exactly when...I called him the day…read morebefore and said we need to hit the go button and he said "I'll be there in a flash". Move was seamless, Kevin and staff were professional and efficient while paying attention to taking great care of my Moms stuff.

Flash Movers did a fantastic job. I would hire them again for my next move. In fact the location I…read morepurchased the furniture asked for his card as they were quite pleased with his work for me and his attention to detail and care.

RJP Electric

4.8

(33 reviews)

Fast service. Scheduled on Thursday and they completed the work on Friday. I had four burned out…read moresockets and two inoperable light switches. Kevin, the technician located the problem and solved right away. No issues and no problems. Kevin was very personable. I had another bid from a company that already has bad reviews on yelp so I won't mention them. RJP did the job for 1/3 the price. I don't know if this was a low price because of my other bid, but I'm extremely satisfied

We needed outside electrical work done quickly as a result of an occupancy inspection with a home…read moresale. We got multiple quotes and RJP Electric was by far the best quote. In addition, they performed the work quickly and professionally and went above and beyond to address permitting issues. They exceeded our expectations in every way and I highly recommend them for any electrical work you may need. Excellent pricing for high quality work and AMAZING client service.

Next Level Remodeling

Came out on short notice and fixed a plumbing leak I had, much appreciated and would recommendread more

Fred was great. Cear communication and very prompt. He worked around my schedule and completed…read morethe work quickly. No complaints, great experience.

Kyle’s Painting & Handyman Services

Very respectful and fair guy. He got the job done in an adequate amount of time and I was very…read moresatisfied with the work he did to my home. I would definitely hire him again and have recommend him to friends who also was satisfied with his work. For me personally, he painted my garage door but from my understanding he does more than just that.

From the owner: 10 years of professional interior & exterior painting and taping experience. I also can do concrete…read moresealing, cabinets and furniture. Free estimates!

Sabbath Moving

I had a piano that needed moved from the garage to the downstairs. They were careful with the piano…read moreand got it done quickly. Very friendly people. Pricing was good. I would recommend this company.

From the owner: Professional Moving with a Personal Touch…read more At Sabbath Moving, LLC, we understand that moving is more than just transporting boxes; it's about relocating lives. Our team prioritizes care, efficiency, and a customer-centered approach to make every move a positive experience. Trusted Moving Experts in St. Louis Serving the St. Louis area, we specialize in residential and small office moves. Our skilled team ensures your belongings are safely transported, offering you peace of mind from start to finish. Your Stress-Free Moving Partner We aim to remove the stress from your moving day. From detailed planning to careful execution, our team handles every aspect, so you can focus on settling into your new space. Affordable and Transparent Pricing At Sabbath Moving, we believe in honest pricing with no hidden fees. We provide clear, upfront quotes, ensuring you know exactly what to expect before the first box is packed. Committed to Excellent Customer Service We take pride in our commitment to customer satisfaction. Our team is always ready to answer your questions and address any concerns, ensuring a pleasant experience at every stage.

P & J Lawn and Landscaping

Fantastic!! Restored deck better than original which we loved. Responsive, on-time, clean up area,…read moreconsiderate of special needs. I couldn't ask for better service. Plus, they are just nice, friendly folks!!!

From the owner: Starting price for weekly mowing is $65 per cut. read more

Potts Electric

3.5

Their electrician, Courtney, showed up on time and was very knowledgeable about my landscape…read morelighting problem. He quickly analyzed the problem and solved it. Will definitely depend on Potts Electric again!

Wouldn't give an estimate unless I paid them to come out to get an accurate estimate to install…read moreceiling fans. Can't speak about the company work because wasn't going to pay a fee for an estimate.

Frey Communications - isps - Updated August 2026

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