I came here to help my grandmother drop off her equipment because she canceled her service…read more As you walk in, they have a kiosk and other screens for you to sign in and share why you are visiting the store. Our wasn't busy so we didn't have to sign in. Staff was friendly, helpful and very quick but could be due to us returning equipment. We were in and out around 1pm on a Friday afternoon. The parking situation is horrible. Since it is connected to order major businesses, it's a nightmare trying to get in and out.

This place would've been better off having a sign on their door that said they closed early because…read morethey have nothing to offer. My partner and I moved into a new house and were trying to get some wifi set up. We placed an order to have the materials shipped to our house, which was supposed to be delivered the next day. It wasn't delivered, so we decided to visit this location to pick one up in store. When we walked in, two employees were sitting on the couch on their phones. We asked if we could pick up the kit, and the said the didn't have any available and that we should try the Kirkwood location. They said they had no way of answering any of our questions.

Nik gave us the very best service possible. We came to the store to purchase an Apple Watch with…read morecellular service for my husband. When he checked out our account he found out we had the old discontinued u-Verse service. Nik found we could upgrade to DirectTV get more channels and the price was lower. He worked with us a LONG time. An hour and a half before closing and another hour and a half the next morning. BUT, now we have great new TV service and a new Apple Watch with cellular service. Be sure to make an appointment online before you arrive for fast service. Thank you Nik!

Absolutely abysmal lack of common sense customer service. Jacob Maurer, the sales manager lacks any…read moreunderstanding of how to treat customers. Didn't even acknowledge that I was in front of him while chatting with another employee. When asked if I could ask a question, he said I should wait for them to finish their conversation. He didn't signal anyone to come help, just took his time chatting. I'm here to pick up on online order, that I was text notified to pick up, I checked in at the kiosk, and was waiting for someone to even greet me. Silence. And, the kiosk said that 6 people were in front of me, when I am the only customer in the store. So insulting and rude. So sick of this store. It's always a time suck, with an air of apathy everytime.

I've had ATT for cell phone service many years but this is horrible what they are doing and they…read moredon't care about customers. They put my cell phone account under U-Verse. BIG MISTAKE. I HATE U-VERSE. I'm going to have to go shopping now and drop ATT service because they are f'd up man, I mean it. I have to pay them $550 for 2 months time. Does this sound right. when my bill was used to being $130/month. I used to love Directv until ATT bought it out. BREAK THEM UP. TOO EXPENSIVE AND awful services

AT&T keeps charging me for wifi service and non-return of equipment that was sent back MONTHS ago…read more They have sent my account to collections for something they should have received already received. I have called their support line and been assured by whatever agent I spoke to that the issue was corrected before I started getting daily calls from a collection agency where I have been charged for wifi service I had no way of even using as I had no AT&T wifi modem to use this service with as the replacement never arrived to me, just like the faulty wifi modem somehow got lost on its way back to AT&T. What an absolutely horrible company with godawful, lying customer service agents.

Outstanding! Cannot stress enough how satisfied we were with Jerry's services this morning!…read morePatient, kind and beyond knowledgeable. Need help with tv or tech? Look no further...A-1 Antenna is the go-to. Return customer for sure!!!

From start to finish, an "A-1" job! They were upfront with the price, timeframe, every facet of the…read morejob. I would definitely use them again!!

The manager at the Laclede store was unhappy that I changed my mind about switching to ATTwireless…read more It would necessitate a change of email address which we were unwilling to do. I went to the store to explain. I did NOT accept or take home any equipment. I am being charged for equipment that is not and has never been in my possession. Do Not patronize this store. The team member who sold me a new phone was very helpful at the time. Stay away from this thief of a manager. They have the equipment and have not reversed the charges.

I was at this AT&T store needing help with something that I had been to two stores previously…read moreabout, the store manager was in such a hurry to leave that he wouldn't help the person helping me, and instructed me to go to another store instead. He was super condescending and rude about the entire situation. Ironically, he kept reiterating that he "goes above and beyond for his customers", while directing me to leave the store. Just didn't sit right with me at all. I never leave reviews either. As someone who also works in the customer service industry, there is a way to treat people. This stores management misses completely. Shout out Brentwood location who helped me resolve my issue in 15 minutes, and!! in a kind and professional manner! :)

I was referred to Sat-Com by my Home Owner's Association management. This was my first time using…read moresatellite services. The installation was very professional; they had to run some new lines through my garage, but everything they ran was tied up and tucked away neatly. I had the Genie DVR installed, and Dan (owner) sat down with my wife for about 10 minutes explaining all of the features of the remote, DVR service, and DirecTV offerings. All-in-all, it was the best installation experience I've had from any provider. The DirecTV service itself is working great right now as well.

The service is horrible and the customer service is even worst. I have had approximately 20-25 days…read moreof viewing time in a 30 day period. I pay for TV all the time, not some time. They lock you into a contract, charge you to have repairs of $8.99/month because they know it is going to go down. I am seriously considering getting out of the contract, and paying for high speed internet and purchase fire sticks and roku players. At least the wifi works all the time. Worst service ever and ATT does nothing to make the customer happy anymore, just take their money.

Called tonight because service is out again, it rained 12 hours ago…read more Technical services said there was nothing to do but schedule a service call, since they can't make it work when it's cloudy. Amazingly they tried to upsell me into buying device protection for my cell phones and tablets. They can't make their basic service work and they're trying to get me to give them more money for additional services? Fuck you AT&T you assholes! Handle your business before you upsell, you douchebags. I wouldn't trust you with a wet fart let alone my cellphone. Cut the cord!!!

DISH doesn't deserve any stars! They are the worst to deal with! After being a customer for more…read morethan 10 years, we no longer needed the service so we called to cancel. The account was paid in full and up to date. The first call frustrated my husband so badly he just gave up and hung up. We called back again this time prepaired to stay on as long as needed to get the service canceled. THE CALL LASTED ALMOST 3 HOURS AND THEY STILL WOULDNT CANCEL!!!! We received annother bill so we wrote on it that we called to cancel and didn't owe anything. After 2 months we got another bill deducting one month. Then we received an email with return labels for the equipment. Now they have turned the account over to a collection agency for the month after we called to cancel. We are disputing!

Sadly, I have to revise my review. whenever there's any kind of storm, you can count on your…read moreservice going out. Recently decided to go to streaming and cancel my Dish service. To date, I have had to call 4 times to cancel. Their maneuvering to keep customers is appalling. I keep receiving bills even though I call to confirm the cancellation of my account. It's totally annoying and I do not recommend them for this reason.

absolutely the worst fiber internet service I have ever seen. There have been 3 different…read moretechnicians in as many business days. All have been here to fix my terrible connection speeds. I pay for 1 gig up and 1 gig down. All have done some different swapping out of connectors, swapped router and modem, switched line from outside to home. All say they fixed it and are getting better than 1 gig speeds. I run the exact same speed test on multiple devices while they are still at my home and show them they have not fixed anything and the highest download speed I have ever received is 350mb while there equipment shows 1.1gb. The last technician actually made my connection speed worse I went from 250mb download to 98mb download and he told me there is nothing he can do because his speed test says it is fixed. This is my 3rd home and business in both Illinois and Missouri and I have had the same problem at all 3, it doesn't matter if you have residential service or business service, you will never get the speeds you pay for. If you have any other fiber options do yourself a favor and STAY FAR FAR AWAY!!!!

SPECTRUM IS THE ABSOLUTE WORST COMPANY EVER. Cancelled last year and now they say I owe another…read moremonth. This company is a joke. Sent to collections 6 months later with zero payment issues for 2 decades. I did everything that was explained to me by multiple Charter Spectrum reps but suddenly there is no record of these conversations. Sketchy and willing to send me to collections just like that after being a loyal customer for decades insane since I followed the peocedure exactly as was descibed to me by 3 different Spectrum customer service. Instead of taking the blame they send me to collections.