Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

They were so fast and helpful. My phone camera glass was cracked and I wanted to avoid any further…read moredamage to my phone due to debris and potential water damage. I was able to walk in and be serviced very quickly. I will recommend this to anyone who asks!

The store manager, Tyler was helpful and listened to our needs. I was impressed by his concern for…read morethe waiting customers in the store and offered chairs for them to sit down. He wanted to make sure all the customers felt welcomed and taken care of. Tyler was also assisting his customer service reps with their questions and issues. We have been a Tmobile customer for 20 years and this was the best service we have received. I recommend visiting this store for your cell phone needs. Chris P.

Good People but unhelpful. TERRIBLE product. I switched from A&T to T-Mobile to save money and…read moreimmediately spent $1000 more. My wife had to upgrade her phone, my phone would not work with T-Mobile, therefore we had to buy 2 new phones. I wanted T-Mobile Internet but they could not get it to work on my computer. My laptop is 2 years old and we live 1 1/2 miles from this store. Instead of $50 a month, I pay $87 for another provider. The worst part is that my phone loses cellular service once 40 miles outside St. Louis. They say the phone is fine they don't know why I can't use it farther than 40-45 miles from St. Louis. They suggested letting Geek Squad look at it or buy a more expensive phone. It's been a nightmare and I'm going back to AT&T. The worst part, my wife screamed when I changed to T-Mobile to save money. Now $1000 later I'm going back to AT&T. Beware. I went to T-Mobile because they were big, but it did me NO good.

They were very helpful, did the job quickly, and did great work. They also explained what to…read moreexpect.

When I disputed the charges with discover, the people at I Tech did not tell the truth. They said I…read morewas complaining and whining. They fixed the original problem, BUT CAUSED A NEW PROBLEM that made it so I had to replace the phone. This company is the worse company and people I have ever done business with. The phone was returned to me in a worse condition then when I gave it to them to repair. What's the use if they fix one problem and create other problems? No one should ever do business with these kind of people. I am forced to give 1 star since YELP doesn't allow no stars or negative stars.

I went to the TCC store seeking assistance with a replacement phone. Tabitha, the store manager,…read moreasked if I had insurance. I explained that while I did not have Verizon insurance, I did have AppleCare+. She said she would check my account and later told me I had no insurance. Because my phone was broken, I couldn't verify this myself and relied on her guidance. She advised that my best option was to upgrade due to a promotion. I asked about keeping my iPhone 15 Pro, but she said they did not carry it in-store and that the pricing would be the same since I was uninsured. Trusting her as the agent, I agreed. Once home, I discovered my phone was in fact covered under AppleCare+. The store was closed, and the next morning I called over 14 times before finally reaching someone that afternoon. The store has no voicemail, making it difficult to get assistance. When Josh answered, he was dismissive and unhelpful. I explained that Apple instructed me to retrieve my phone so they could process the replacement and possibly issue a partial credit through Verizon. Josh told me the phone had already been sent off, though Verizon later confirmed they could not see any record of this. I went to the store that evening, and Josh was more professional and said he would pass my information to Tabitha. When Tabitha called the next day, she claimed I told her I "don't believe in insurance," which is completely untrue. If that were the case, she would not have paused to look up my insurance. I also reminded her that she had offered to let me keep the phone because she believed I'd been in a car accident and that my auto insurance might cover it. So, when Josh told me the day before that they couldn't give me phone to me even if they had it appears to be a lie. I explained that I now had to pay $650, a $40 activation fee, and a higher monthly bill, when technically I didn't have to pay costs I wouldn't had to pay anything because my AppleCare+ coverage. I asked if any credit could be offered, even a partial one. She responded that she was not a customer service rep, but a sales rep. This statement made me feel swindled and deceived.

I was in three weeks ago with an issue with my phone. There were eight customers in the store…read more Monica and another associate were there trying to assist customers. Christina from Arnold came over to assist. I waited an hour and a half before I was helped. Christina assisted me with my phone. She was very helpful and worked me to get the best solution possible for my situation. Whenever I am there I usually am helped by Monica. Monica is very personable, knowledgeable and helpful as well as Christina. The only negative part of the experience was that I was in the store for three and a half hours.

A couple of weeks ago, I had need to replace my wife's phone which had failed. I contacted ABC and…read morewas impressed by the response I received on the phone so I went to the store to explore new phone options. I was very impressed by the way the store employees engaged me and helped me make my decision. They even transferred all the data from the old phone to the new one which was very helpful. The next day we had an issue with a portion of transfer which I needed help with. They were very helpful and spent a lot of time with me. Bottom line is that I engaged 3 different store employees during this transaction. All were very knowledgeable, friendly, and helpful. I highly recommend ABC Wireless

Dave and his workers are excellent service providers and very nice people to do business with.read more

My Dad and I dropped in on a Tuesday morning. He needed a new iPhone. With Clayton's help we…read moresettled on an iPhone 15 Pro and it took a bit to get the new phone updated and the info transferred over to the old one. We were there for a while but other than that it was a pretty painless experience. I have had some terrible experiences in the last couple of years at other stores so this was a refreshing change of pace!

I had an absolutely fantastic experience with Brock at the AT&T store. From the moment I walked in,…read morehe greeted me with a warm and friendly smile, making me feel instantly welcome. Not only was he incredibly knowledgeable about the products and services AT&T offers, but he also took the time to listen to my needs and preferences. Brock went above and beyond to ensure that I got the best possible plan and device for my specific requirements. He patiently explained all the features and benefits, making sure I fully understood everything. His attention to detail and dedication to customer satisfaction were truly impressive. Throughout the entire process, Brock displayed a high level of professionalism and courtesy. He was patient with my questions and never once made me feel rushed or pressured. It's clear that he genuinely cares about his customers and wants to provide them with the best experience possible. Thanks to Brock, I walked out of the AT&T store with a smile on my face and complete confidence in my new plan and device. His exceptional customer service and expertise have made me a loyal AT&T customer, and I will definitely recommend him to friends and family. Brock is a true asset to the AT&T team, and I couldn't be happier with my experience. Also Brock loves cats, which is his best quality.